Beech Hall

1 Far Fold Lane, Armley, Leeds LS12 3UE
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Top 20 carehome certificate
10 138 Reviews
  • Beech Hall, Leeds
Beech Hall is located at the centre of the Armley community in Leeds. The home was rated Outstanding by the Care Quality Commission in February 2020. The home is purpose-built and finished to a very high standard.

Beech Hall provides friendly and comfortable residential and dementia care for up to 64 residents in single en suite rooms with wet room provision. Beech Hall's facilities include a cinema room, coffee shop/ cafe and a number of quiet lounges.

The home benefits from a Tovertafel table which connects people and provides interactive entertainment for residents, especially those with dementia.

Anchor's customers are at the heart of everything they do. The dedicated care team takes the time to get to know the individual and works with them to create detailed care plans that ensure their changing needs are always met.

Anchor recognise that everyone is an individual and work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individual and compassionate care.

As one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Beech Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lucie Cerna (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Beech Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Beech Hall will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Beech Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking


Beech Hall Reviews (138)

Total of 138, showing 81-100
10

Beech Hall has a Review Score of 10 (9.963) out of 10, based on 50 reviews in the last 2 years. Over all time Beech Hall has 138 reviews.

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Review from Linda R (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my dad arrived at Beech Hall (Feb 2019), he and my family have been made to feel very welcome by all the lovely staff. He always seems happy, settled and clean and well looked after. He enjoys all the activities and has really come out of his shell since arriving at Beech Hall. I am
so happy we chose Beech Hall and it feels great to know he is not only being well looked after, but is also enjoying himself.

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Review from Janet R (Daughter of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Beech Hall have looked after my mum for the last three years, during which time, they have been extremely helpful, always willing to help with any problems, and always with a cheery smile.
The home is always clean and a well looked after place to visit. Mum is always happy, joining in with
the various activities. It is a joy to visit her there.

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Review from Michael B (Son of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to live in Beech Hall almost two years ago. Although she had slight dementia she found care, safety and happiness in a bright modern home from home!
Clearly I was anxious about my mum moving into a new environment but the team of carers took her and the family into their hearts. This is
what makes Beech Hall so special in my opinion, the guys who work there. They behave as if they are welcoming you into their own home with pride and such warmth.
My family can't thank them enough! If by any chance you are considering Beech Hall for a relative my advice is, do it! They are awesome.

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Review from D B (Cousin of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Difficult to give my meaningful review because of Covid lockdown restrictions, so haven't been able to look around inside and talk to the residents, families and all the staff. However, the staff I have dealt with seem competent and decent, and family member seems well cared for.

Reply from Lucie Cerna, Manager at Beech Hall

Thank you for taking the time to review Beech Hall, and we are pleased that you rate our overall standard as very good. Your family member has provided positive feedback on our food, but we would be happy to discuss all aspects of our home at a mutually convenient time.


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Review from Valerie J (Daughter of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Beech Hall in the middle of the Covid pandemic. Even through these difficult times, the staff and management have been second to none. They are all caring, enthusiastic, happy individuals who have kept in touch with updates on my father's health and welfare. The home itself is immaculate,
clean and homely. I would not hesitate to highly recommend.

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Review from B T (Daughter of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is very good. No complaints with the staff. Extremely satisfied mums looked after and fed well. Thank you.

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Review from S K (Daughter of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been fabulous since day one of my mothers stay here. The facilities are perfect the home is clean, the carers are so friendly and very kind. My mum is thriving here. The pandemic has been tackled professionally and compassionately. Thank you.

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Review from T G (Brother of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Frank B (Son of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having used Beech Hall many times in the past for respite care we had no hesitation in choosing Beech Hall when Mum required 24-hour care. The friendliness of the staff towards visitors as well as their residents is exemplary. It seems nothing is too much to ask of them.
The visiting arrangements
during the present pandemic should be an example to all care homes.

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Review from Melanie O (Daughter of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Beech Hall for 4 years, at first she was very unsettled leaving her home behind and took a year to settle down. Along the way, there have been minor problems as there are with everyday life, but always dealt with promptly. I work in care, so I know a good home when I see one, and
this is truly outstanding. I can't thank the carers/managers enough for how they have cared for my mum.

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Review from Beverley B (Daughter of Resident) published on 26 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only at Beech Hall for a few months, but in that time, she had the most wonderful care.
The home is clean, food is great, and whenever you visit you are made very welcome.
As I live in Australia, I was constantly kept up to date with mum's wellbeing, using video calls and speaking to her
every week.
All the staff are wonderful.
Previously my mum was in a different care home for 2 years.
I only wish I had found Beech Hall earlier.
Well done Beech Hall you are are amazing.

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Review from Sarah (Daughter of Resident) published on 26 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Beech Hall for 3 years and it felt like she had a new family. My mum had Alzheimer's and rheumatoid arthritis and the care she received couldn't have been any better. One day she was feeling a little weepy and fed up as we had to leave, so one of the carers jumped into bed with her and
gave her cuddles. How long she stayed I've no idea but I know I left a very happy mum. I still wish my mum was there but sadly she deteriorated and had to go into nursing care. Not only did they look after my mum but they also looked after my dad when he went to visit. He looked forward to his chat with the staff and they always made sure he got in his taxi safely. Sadly we've just lost my dad or he would be now under their care. I hope I get the same care if and when the time comes.

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Review from Mary M (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 4-years. She is happy there, to her it is home. We are very happy with Mum's care. The staff and management are lovely and have often gone over and above what is asked or expected of them. Since coronavirus lockdown, they have been amazing, keeping things as normal as
possible for the residents, and lots of activities for them. Would definitely recommend Beech Hall.

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Review from H D (Daughter of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to Beech Hall's community. My mum's spirituality, dignity and respects are recognised by an outstanding and well led team. Since 31st January 2019, mum has been gently enabled to settle in and live her life safely with empathy and understanding.

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Review from H S (Daughter of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Beech Hall just over a month. Having never had to do this before, it has been a heartwrenching and traumatic time for all the family but due to all the staff, Mum has settled really well. They have welcomed and looked after her, but also looked after us answering any questions with compassion,
caring and kindness. We are so grateful that Mum is so well cared for, happy and content. A real home from home, with lovely staff.

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Review from L B (Daughter of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was welcomed to Beech Hall in October 2018 and straight away felt safe and secure there. The staff treat her with dignity and care and she feels and says that this is her home. She is always happy to get back to Beech Hall after being taken out by myself and her two other daughters. We, as her
family, feel so relieved that our lovely Mum is looked after so well and never says she is missing her old home now. We will continue to share her care with Beech Hall and ourselves as long as we can. Thank you all.

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Review from B S (Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been treated with great care and kindness and everyone is helpful and friendly. If I have asked for anything it has been provided it it could be, so everyone does their best.

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Review from J T (Daughter of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management listen to the concerns that I experienced at having to move my mother into a home and were reassuring. My Mum's needs were assessed and the staff responded appropriately to her. The staff are welcoming and friendly.

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Review from Robert M (Son of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in very very well. In less than a week, she seems quite at home. Lovely staff, lovely food.

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Review from J G (Son of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my father's accident in 2018, which took away his independence, I am so pleased we found Beech Hall. The building is purpose-built with wide corridors, ensuite rooms and plenty of communal areas. However, the best thing about Beech Hall is the staff. All are very caring and treat the residents
with dignity and respect. When I visit, it feels as though I am visiting my father in his own home being able to make drinks etc as and when we wish. Really pleased we picked this care home.

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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Beech Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Beech Hall is calculated as follows: ( (572 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 593 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beech Hall is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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