Our reputation in and around Romsey speaks volumes. At Abbotswood Court, you can relax in knowing all your needs will be catered for.
Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.
Open house visiting, meal times 12.30pm & 5pm.
Large car park with extra street parking
Abbotswood Court Care Home has a Review Score of 10 (9.954) out of 10, based on 35 reviews in the last 2 years. Over all time Abbotswood Court Care Home has 108 reviews.
Review from S H (Daughter of Resident) published on 18 February 2025
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
We really appreciate your kind words at this sad time for your family and we all send our love.
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Review from J S (Daughter of Resident) published on 31 January 2025
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time, (especially at this difficult time ) to write this feedback. We will pass your comments on to the team and we send you all our very best wishes xx
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Review from Stephen A (Brother-in-law of Resident) published on 16 January 2025
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to submit a review. We are so humbled when we get feedback like this. We will of course pass your kind comments onto the whole team.
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Review from Helen A (Daughter of Resident) published on 16 January 2025
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
We really appreciate you taking the time to give this feedback at this difficult time. Your words sum up what's important to us as a home; to give families the comfort of knowing their loved ones are receiving the best care. We will pass your kind words to the whole team and send you our love and best wishes.
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Review from G L (Daughter of Resident) published on 16 October 2024
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for your kind review and recommendation.
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Review from Patrick L (Son-in-law of Resident) published on 16 October 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for your recommendation. We also think it's far too early for you to reserve a room, but you are always welcome to enjoy our hospitality.
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Review from L F (Daughter of Resident) published on 16 October 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for such lovely words. This will mean so much to our team as this is what we strive to achieve. For family members as well as our dear residents.
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Review from Jany S (Daughter of Resident) published on 15 October 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
It was a pleasure and we all send our love. Thank you for this review.
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Review from Janet H (Wife of Resident) published on 15 October 2024
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for the review. We are very pleased you are happy with the care we give and yes we love welcoming friends and families.
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Review from C P (Daughter of Resident) published on 7 August 2024
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for your lovely comments we are so pleased you are happy with the respite care and it's a pleasure.
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Review from E B (Daughter of Resident) published on 5 July 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking time to share your feedback. We really value your kind words. Love from the whole team.
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Review from R G (Daughter of Resident) published on 3 July 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for such nice feedback on dear Dad's care. It was an absolute pleasure looking after him and we will all miss him.
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Review from J S (Daughter of Resident) published on 1 July 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking time to write such kind words. We are so pleased you were happy with your dear father's care and felt supported yourselves as our extended family.
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Review from A S (Grandson of Resident) published on 28 June 2024
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to give us such a nice review. From the whole team.
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Review from H B (Granddaughter of Resident) published on 28 June 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you. We cherish such words as this is what we strive for. We are so pleased you felt supported and that your dear Grandpa enjoyed his time here.
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Review from J S (Daughter of Resident) published on 28 June 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you so much for your very kind words and for taking the time to express your appreciation. We are so pleased you feel this way. It was an honour caring for your dear father who will be dearly missed.
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Review from J D (Granddaughter of Resident) published on 4 June 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking time to review us. It's been a pleasure helping Grandma settle in and yes she's quite the social butterfly!
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Review from S W (Friend of Resident) published on 4 June 2024
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for your kind review and lovely words. We are pleased you are happy with everything we offer
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Review from G H (Son of Resident) published on 3 June 2024
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5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you! And thank you for all the lovely things you have also done for us while your dear mum has been here. It's really lovely to see you both regularly together enjoying our activities and events.
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Review from L R (Son of Resident) published on 29 May 2024
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Overall Experience
5.0 out of 5
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review us, and your kind words. As a team we were so thrilled to see the change in Mum once she settled in. We recognised the transition wasn't easy for her but it has been very rewarding seeing the team support her in such a way she now feels so happy and content. Seeing her enjoying life here is extremely rewarding.
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The Review Score of 10 (9.954) out of 10 for Abbotswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.954 for Abbotswood Court Care Home is calculated as follows: ( (397 Excellents x 5) + (19 Goods x 4) ) ÷ 416 Ratings = 4.954
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbotswood Court Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Oct 2017
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2017
I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.
Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.
Job Title: Dementia Care Manager
Joined: 2017
What I do
As Deputy Manager I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and with Lea ensure families are as much a part of Abbotswood Court as the residents themselves.
My experience
Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.
About me
I joined Abbotswood Court in 2016 and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.
Job Title: Deputy Manager
Joined: 2018
I’m a Registered Nurse in the Philippines and worked for 5 years in a Hospital before I moved to the UK and worked in a Nursing Home for 10yrs as a Shadow Nurse before I joined Abbotswood Court in October 2015. I have achieved different qualifications in Care for the past 16 yrs.
Being part of the Abbotswood Team has helped me grow and becoming Deputy Manager has made me feel so proud and is a dream come true!
My journey at Abbotswood started as a Senior Carer with a promotion to Team Leader and now as Deputy Manager which I enjoy every single day, challenging but I love challenges!
I have so much passion for working and looking after Elderly people as it reminds me of my Grandma whom I’m very close to. I enjoy most looking after people living with Dementia, seeing them smile makes me happy. I love to make a difference in their life.
I look forward to seeing Abbotswood Court be one of the best among the rest in delivering care to our lovely residents
If I’m not at work, I make sure I spent quality time with my family. We go out and do window shopping or eat out together. I like taking my 3 children out either for play or just to be together. This is our happy time or sometimes a lazy day at home, in bed together and ordering takeaways!
Job Title: Home Admissions Advisor
Joined: 2019
My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.
We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.
