Abbotswood Court Care Home

Minchin Road, Romsey SO51 0BL
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10 108 Reviews
  • Abbotswood Court Care Home, Romsey
Residents love it at Abbotswood Court on the outskirts of Romsey.

There is something special in the warm, supportive community who live well and enjoy luxury facilities, large landscaped gardens and superb home-cooked cuisine.

Every bedroom is spacious, bright and airy with en-suite facilities. The dedicated activities team ensure daily activities are carefully tailored to suit the varied needs of residents and range from boat trips, picnics in the new forest and local afternoon teas to all-important one-to-one time and small social group bonding such as the sunshine ladies club and gents club.

It’s a lovely place for families to visit and enjoy regular events and quality time knowing their loved one will receive excellent standards of care, 24 hours a day.

Set in stunning landscaped gardens, Abbotswood Court is a new, modern care home with meticulous attention to detail caring people who always put residents’ needs first to make every day happy, comfortable and fulfilled. They encourage everyone to openly review them so do read their reviews and you can also visit their Facebook page for an insight into daily life.

Long-term care and respite stay available. CQC rated 'good' in October 2017.

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Care Provided by Abbotswood Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lea Wintle (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for Abbotswood Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,700 – £1,800
    • Self-Funded Residential Dementia Care £1,700 – £1,800
    • RESPITE Self-Funded Residential Care £1,800 – £1,850
    • RESPITE Self-Funded Residential Dementia Care £1,800 – £1,850

  • Our reputation in and around Romsey speaks volumes. At Abbotswood Court, you can relax in knowing all your needs will be catered for.
    Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
    If you require a hair appointment in our salon or a newspaper - this will be charged separately.
  • (these prices are only a guideline, please contact Abbotswood Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open house visiting, meal times 12.30pm & 5pm.


  • Parking

  • Large car park with extra street parking


Abbotswood Court Care Home Reviews (108)

Total of 108, showing 21-40
10

Abbotswood Court Care Home has a Review Score of 10 (9.954) out of 10, based on 35 reviews in the last 2 years. Over all time Abbotswood Court Care Home has 108 reviews.

Overall Experience

  • 93
  • 13
  • 2
  • 0
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Date Published

108
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Review from M W (Respite Resident) assisted by family/friend published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed the experience of being at Abbotswood Court Care Home for three and a half weeks on respite care. My first experience of a care home and I was pleasantly surprised at how much I enjoyed it. All the staff were very friendly and pleasant and most caring. The menus and food were excellent. The
activities programme was enjoyable and the lovely staff give Abbotswood Court Care Home a homely and welcoming feel.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

We are so pleased you enjoyed your time here with us and thank you for taking the time to review us.


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Review from C K (Granddaughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma is really happy at Abbotswood Court. It's a beautiful care home, and there's always a lively buzz and lots going on. Management is superb and always there to chat with. We enjoy visiting, and we would definitely recommend Abbotswood Court. Thank you to everyone for taking such good care of Gran.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

It was a pleasure, and thank you for your kind review - it's great to see how quickly she has settled and made a lovely group of friends.


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Review from Bonnie G (Friend of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home that is full of life. We’ve been to some top quality events and visiting is a pleasure. Staff are superb and it’s always so clean. Everyone seems really happy. Thank you for giving people such good care.

Reply from Annya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind review, we are pleased you enjoyed our events - we are planning many more and look forward to seeing you soon.


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Review from P S (Friend of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently visited and thought it was a smashing place. Very warm and friendly, and we were even invited to stay for lunch, which was wonderful. The rooms are spacious and comfortable. My friend is pleased that they found such a nice place after a long search.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for reviewing us - we are so pleased you enjoyed lunch. We love to see friends and family dine with the residents. After all, why shouldn't they also enjoy our great menu? See you soon.


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Review from Jess H (Friend of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overwhelmed by the support the staff at Abbotswood Court Care Home have shown us. Every question or concern I have raised has been dealt with in a polite and very professional manner. I have spoken to the manager on a few occasions and he has helped me to understand how and what to expect. All
the staff at Abbotswood are a credit to your business. I don't know who does your staff training - but they should definitely get a pay rise!

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your review and such positive comments. Having the right people to support residents is a priority and we are delighted this is reflected in your kind words.


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Review from S C (Nephew of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been at Abbotswood Court for three years, and I have to say, the care they receive is outstanding. The facilities are superb, and most of all, the staff are wonderful and are more like family. The attention to detail around the care is second to none, and I would definitely recommend
this home. Thank you to everyone for everything you do.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

You are very welcome, thank you for your kind review.


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Review from G M (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbottswood Court Care Home for several years has provided a warm and friendly home to my mother living with dementia. The staff are amazing, as are the management team, their small steps each day making the difference. Together with a constant calendar of entertainment and social activities for all
the residents the home is kept vibrant with a strong sense of community.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

What a lovely review and thank you for sharing your impression of our home. Its definitely what we aim to achieve.


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Review from Sarah W (Granddaughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursing home!

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to review us, we really appreciate it.


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Review from Clive K (Son of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbotswood Court copes extremely well with my mother's challenging needs. The staff are always very caring and treat her with great respect. Our welcome at reception makes our visit enjoyable and personal, and they are always helpful in enabling us to take my mother out and have her ready for us. Thank
you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you so much for your kind review. Looking after Mum is our pleasure and we are so pleased you are happy with her care.


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Review from Ronnie W (Relative of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to visit my wife's grandmother on a few occasions and found the experience wonderful. I know all the family are happy with the professionalism and dedication from all staff in her care.
The thing I like most is the banter I have with the reception staff.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you, we do try. Thank you for taking the time to review us.


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Review from J C (Sister-in-law of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel very welcome. Staff are caring and friendly. The home is beautiful and well maintained, excellent menu, always a pleasure to visit. Thank you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind words which we will of course share with the team.


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Review from R H (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and friendly and willing to go the extra mile. Mum is happy and well looked after.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for reviewing us, we are so pleased Mum is happy.


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Review from Clare P (Wife of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I arrive to visit with my husband, the care staff volunteer to tell me activities he has been involved with. Without me asking they talk with me about how my husband's feeling and ways they are helping him to settle.
The activities on offer are second to none. We both like dancing and laugh a
lot when we're doing this. The singers and performers are always of high quality and the activities staff help everyone make the most of the time.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind review, we are so pleased you enjoy the activities - we are very proud of our activities team and will pass on your comments. Keep dancing!


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Review from J S (Ex Family Member) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. I see a lot of care homes as a church minister, and this home is excellent compared to others.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to review Abbotswood Court, and we look forward to maybe seeing you soon at one of our events.


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Review from Paul S (Nephew of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is extremely well cared for and is always well-presented. Recently, she has become prone to falls. I think this is because her mobility has improved a bit due to excellent care, but not sufficiently for her to manage on her own. The staff have managed this challenging situation professionally
and with great care and attention, always keeping me informed of events. I have observed the staff managing her (and other residents) with kindness and patience.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind review, which will be passed on to the team.


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Review from J H (Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and staff. Highly recommended.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to submit a review and for your kind words.


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Review from N R (Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is very good. Staff are really helpful at all times. All show pride in the home. No worries at all.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for the review - its been really great to see you settle in so well.


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Review from D D (Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I'm happy here, the chef listens and acts - can visit the kitchen if I want to. If someone is worried about coming I advise they have a trial. I enjoy the activities, including yoga. Lovely room.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your review and encouraging people to have a trial. We are so pleased you are happy here.


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Review from L P (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to thank you so much for everything that you did for us yesterday in settling my mother into her new care home. Although she was clearly anxious when I left last night she was calm and happy this morning and was saying how much she liked her room. I just wanted to reiterate how impressed
we are with all the lovely staff at Abbotswood Court that we have met so far. You have been both professional and very caring in all you have done for us. The receptionist was so patient despite our ineptitude with the signing-in process, the nurse was super-efficient in registering Mum with a local GP, the maintenance man hung the pictures ready for our arrival, and the laundry team were amazing, turning around the clothes and labelling them and all the carers we have encountered are bright and smiling. I feel that it is a wonderful environment for my mother and a great new start. I want everyone at Abbotswood Court to know how much I appreciate their hard work. Thank you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you so much for such a lovely review. Your words really do encompass everything we do to welcome new residents and ensure they have the best experience. We hope your relative will be very happy here with us.


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Review from K C (Daughter of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is supported to participate in the decisions made about him. His room is clean, tidy, and respected as his space. Friends and family are very welcome. Helpful staff when taking Dad out - getting him safely to the car! The food looks great. Everyone just cares.

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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Abbotswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.954 for Abbotswood Court Care Home is calculated as follows: ( (397 Excellents x 5) + (19 Goods x 4) ) ÷ 416 Ratings = 4.954

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotswood Court Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (4)

Lea

Lea Wintle

Job Title: General Manager

Joined: 2017

I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.


Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.


Sarah

Sarah Delves

Job Title: Dementia Care Manager

Joined: 2017

What I do


As Deputy Manager I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and with Lea ensure families are as much a part of Abbotswood Court as the residents themselves.


My experience


Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.


About me


I joined Abbotswood Court in 2016 and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.


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Jenelyn Regolto

Job Title: Deputy Manager

Joined: 2018

I’m a Registered Nurse in the Philippines and worked for 5 years in a Hospital before I moved to the UK and worked in a Nursing Home for 10yrs as a Shadow Nurse before I joined Abbotswood Court in October 2015. I have achieved different qualifications in Care for the past 16 yrs.


Being part of the Abbotswood Team has helped me grow and becoming Deputy Manager has made me feel so proud and is a dream come true!


My journey at Abbotswood started as a Senior Carer with a promotion to Team Leader and now as Deputy Manager which I enjoy every single day, challenging but I love challenges!


I have so much passion for working and looking after Elderly people as it reminds me of my Grandma whom I’m very close to. I enjoy most looking after people living with Dementia, seeing them smile makes me happy. I love to make a difference in their life.


I look forward to seeing Abbotswood Court be one of the best among the rest in delivering care to our lovely residents


If I’m not at work, I make sure I spent quality time with my family. We go out and do window shopping or eat out together. I like taking my 3 children out either for play or just to be together. This is our happy time or sometimes a lazy day at home, in bed together and ordering takeaways!


Annya

Annya Sait

Job Title: Home Admissions Advisor

Joined: 2019

My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.


We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.