Our reputation in and around Romsey speaks volumes. At Abbotswood Court, you can relax in knowing all your needs will be catered for.
Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.
Open house visiting, meal times 12.30pm & 5pm.
Large car park with extra street parking
Abbotswood Court Care Home has a Review Score of 10 (9.954) out of 10, based on 35 reviews in the last 2 years. Over all time Abbotswood Court Care Home has 108 reviews.
Review from John B (Son of Resident) published on 14 June 2022
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review us. It's great to see Mum so settled and happy.
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Review from K P (Daughter of Resident) published on 7 March 2022
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Reply from Annya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review us and for your kind words. We are so pleased your parents enjoyed their stay.
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Review from Mark E (Son of Resident) published on 3 March 2022
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Reply from Annya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you so much for taking the time to review Abbotswood at this difficult time. Mum and Dad were much loved here and we miss them greatly. We were honoured to look after them and were so pleased to be able to ensure they lived so happily together. Sending love to you and your family from the whole team.
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Review from G M (Relative of Resident) published on 20 January 2022
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Reply from Annya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for your kind review. It was rewarding seeing Mum get her strength back whilst staying with us for her convalescence, enabling her to enjoy now being back at home. We hope she remains fit and well. Love to her and your family.
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Review from Robert M (Son of Resident) published on 17 January 2022
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review us at this difficult time. It means a lot. Mum was lovely and we were honoured to have been able to look after her, if only for a short while. Love to you and to your family.
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Review from Liz D (Daughter of Resident) published on 17 January 2022
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for such a glowing review. We understand that finding the best care solution for family is a journey and we are so proud that we were able to help you through it. It's extremely rewarding seeing how well your parents have settled with the care and support of the whole team here. Here's to a happy 2022 for you all.
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Review from K S (Daughter-in-law of Resident) published on 17 January 2022
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Reply from Annya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review us and thank you for your lovely comments. We hope your mother-in-law settles in well in her new home. It's lovely that she is now close to you all but she will be missed here. All the very best to you and your family.
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Review from Doreen W (Resident) published on 19 July 2021
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review your stay. We are pleased you enjoyed your time here and look forward to possibly seeing you again one day. With warm regards from the whole team.
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Review from Susie T (Daughter of Resident) published on 23 March 2021
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to write a review. We are so pleased you are so happy with all aspects of Abbotswood Court. Mum sure has settled well and it's very rewarding for us all to see residents and their families so happy and confident in our care - this is the number one aim for the whole team. We will share your review with them.
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Review from Jean B (Resident) published on 17 February 2021
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thanks for the review and we are delighted you have settled in so well here with us, especially in the middle of a pandemic! We are please you are happy with your room and that you have everything you need. We have enjoyed getting to know you and seeing you get involved in the many activities and making plenty of friends. We are sure once we can resume our day trips and events you will really enjoy them too.
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Review from J W (Resident) published on 22 September 2020
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
It has been wonderful to see you settle in with us so well and we really enjoy you being with us. Your cheerfulness is infectious and you really do brighten everyone's day. Thank you for taking time to send in a review.
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Review from Clarissa S (Daughter-in-law of Resident) published on 16 September 2020
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Hello and thank you for our 5* review!! It was so rewarding to see your Mother-in-Law settle so well and to continue to see her enjoy life here. We are very fortunate to have kept the virus at bay and continue to be able to provide a safe haven for our residents who have everything they need and more. Especially companionship and support. We will of course pass your comments to her care team. xx
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Review from Alex (Son of Resident) published on 27 August 2020
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Wow, what can we say! A huge thank you for expressing your thoughts on Abbotswood Court. We think its the best but to hear it from our extended family really does make us glow with pride. Dad sure has settled in well and it's lovely to see him enjoying life.
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Review from S P (Daughter of Resident) published on 27 August 2020
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
We welcome your kind words and yet another lovely review. We have tried to ensure that our residents have continued to enjoy a good selection of daily activities and throughout the COVID crisis, Abbotswood Court has remained a lively, sociable home. It has been lovely to welcome live entertainment back into the garden over recent weeks when residents have spent some lovely afternoons in the Garden. We are very fortunate to work / live in such a lovely environment. Above everything else we are pleased your family are confident in our care and in keeping Mum safe. Sending love from the whole team.
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Review from D H (Brother of Resident) published on 27 August 2020
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Reply from Anya Sait, Home Admissions Adviser at Abbotswood Court Care Home
Thank you for taking the time to submit a review. We really value feedback and its so rewarding when we hear all the positive comments from families. Its what we continually strive for. Love from the whole team.
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Review from Tessa S (Daughter of Resident) published on 31 July 2020
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Tessa, thank you so much for your very emotive review, especially at this challenging time for everyone. Our whole team have worked so hard to not only care for but support our residents throughout a time when family visits were minimal due to Covid. The General Manager has ensured that everyone here, including the staff, has had the support they need which has enabled us to continue doing what we do best and to receive comments such as yours really does mean the world to us all. Thank you.
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Review from Chris B (Son of Resident) published on 9 January 2020
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you so much for taking the time to submit a review. It's been wonderful to see Mum settle and enjoy life here. We understand people can be fearful of the transition to a care home but once people join us we soon see what seems to be a weight off their shoulders knowing there is support here 24/7 and that they are no longer vulnerable. We have really enjoyed getting to know Mum and it's very rewarding for us seeing her enjoy various activities throughout the home. She is very much part of the family.
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Review from S Y (Daughter of Resident) published on 6 January 2020
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
We very much enjoy having Mum stay with us, she has become part of the family. Thank you for taking the time to send in a review, we will share your lovely comments with the team.
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Review from Sally M (Daughter of Resident) published on 17 December 2019
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Reply from Lea Wintle, General Manager at Abbotswood Court Care Home
We really value your feedback so we are able to continually improve every aspect of life for residents. We understand meals are a very important factor in everyday life and through close liaison with our chefs and the residents themselves we rotate our menus every week, on a 4-week schedule. In addition, we have quarterly reviews where the menus are altered. There is a varied choice for a starter, main and dessert, plus an alternative snack menu. Individual residents, nutritional needs are explored and catered for. At the interview, prospective Chefs produce a dish and the residents are involved in the selection process. So with this said, please be reassured that our attention to detail around menus is something we continually review. With regards to staffing, we are extremely proud of the fact that we have good retention rates and unlike many homes, in the four years we have been open, we haven't used agency care staff. We are pleased you have been happy with Dads overall care.
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Review from David B (Son of Resident) published on 16 December 2019
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Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review us and for your positive comments. We are indeed extremely lucky/proud to have such a dedicated activities team who work very hard to ensure every single resident has access to person-centred activities throughout the week. We do like to think we offer something special here at Abbotswood Court. Aside from our daily activities, we also host evening entertainment, cheese and wine evenings, afternoon teas and even day trips in our mini-bus. Our staff are valued and enjoy a pleasant working environment which allows them to deliver excellent care.
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The Review Score of 10 (9.954) out of 10 for Abbotswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.954 for Abbotswood Court Care Home is calculated as follows: ( (397 Excellents x 5) + (19 Goods x 4) ) ÷ 416 Ratings = 4.954
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbotswood Court Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Oct 2017
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Job Title: General Manager
Joined: 2017
I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.
Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.
Job Title: Dementia Care Manager
Joined: 2017
What I do
As Deputy Manager I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and with Lea ensure families are as much a part of Abbotswood Court as the residents themselves.
My experience
Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.
About me
I joined Abbotswood Court in 2016 and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.
Job Title: Deputy Manager
Joined: 2018
I’m a Registered Nurse in the Philippines and worked for 5 years in a Hospital before I moved to the UK and worked in a Nursing Home for 10yrs as a Shadow Nurse before I joined Abbotswood Court in October 2015. I have achieved different qualifications in Care for the past 16 yrs.
Being part of the Abbotswood Team has helped me grow and becoming Deputy Manager has made me feel so proud and is a dream come true!
My journey at Abbotswood started as a Senior Carer with a promotion to Team Leader and now as Deputy Manager which I enjoy every single day, challenging but I love challenges!
I have so much passion for working and looking after Elderly people as it reminds me of my Grandma whom I’m very close to. I enjoy most looking after people living with Dementia, seeing them smile makes me happy. I love to make a difference in their life.
I look forward to seeing Abbotswood Court be one of the best among the rest in delivering care to our lovely residents
If I’m not at work, I make sure I spent quality time with my family. We go out and do window shopping or eat out together. I like taking my 3 children out either for play or just to be together. This is our happy time or sometimes a lazy day at home, in bed together and ordering takeaways!
Job Title: Home Admissions Advisor
Joined: 2019
My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.
We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.