Cedrus House

Bittern Crescent, Stowmarket IP14 5XG
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9.9 121 Reviews
  • Cedrus House, Stowmarket
Cedrus House in Stowmarket is a purpose-built care home that provides permanent and respite residential, nursing and specialist dementia care for older people. The dedicated team also offers compassionate end of life care.

The stunning Suffolk home has its own café, with patio doors that open out onto the secure, landscaped gardens. There’s also a hair and beauty salon, an activities room and a cinema room, so residents can enjoy a great lifestyle. Each bedroom has en-suite facilities and is tastefully decorated and furnished.

The aim at Cedrus House is for residents to enjoy each day to the full. The team gets to know each person well so that they can tailor the care and experience to the resident's unique needs, wishes and preferences.

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Care Provided by Cedrus House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Deepa Reju (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cedrus House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,525
    • Self-Funded Residential Dementia Care from £1,615
    • Self-Funded Nursing Care from £1,764
    • RESPITE Self-Funded Residential Care from £1,525
    • RESPITE Self-Funded Residential Dementia Care from £1,615
    • RESPITE Self-Funded Nursing Care from £1,765

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Cedrus House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Cedrus House Reviews (121)

Total of 121, showing 21-40
9.9

Cedrus House has a Review Score of 9.9 (9.907) out of 10, based on 31 reviews in the last 2 years. Over all time Cedrus House has 121 reviews.

Overall Experience

  • 93
  • 25
  • 2
  • 0
  • 1

Date Published

121
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22
31
90

Review from M P (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum moved into Cedrus House in October 2023 we were understandably apprehensive, but there was absolutely no need to feel that way at all. Such a welcoming, cosy home from home. Everyone is so friendly and accommodating and nothing is too much trouble. It really has been like extending our family
- staff and residents alike.
Mum has mixed dementia and unable to walk but is treated with dignity and respect. There are daily activities if she wants to participate, she’s encouraged but never forced and on those occasions she doesn’t want to go or just be in her room we know that the staff regularly check and visit her for a chat or a sing-song as they know mum loves to sing! She has a beautiful big en-suite room which we could decorate how we wanted - with furniture, pictures, bed linen etc from mum’s own home.
We know Mum is totally safe and cared for 24/7 - we couldn’t wish for anything more!

Reply from Caprice Geisha, Reviews Team at Cedrus House

Hi, thank you very much for taking the time to leave us feedback about your experience. At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Bob D (Son of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has resided at Cedrus House for approximately three years. During this period she has always been treated with kindness and respect. The building is seven years old and conforms to the latest standards required for its purpose. Each room has an en-suite 'wet room' which allows easy access
for wheelchairs and walking aids. A cafe, cinema room and a bar are all available within the main building. The external balcony forming part of the lounge which is accessible to my Mother has wide-ranging views over the surrounding countryside. The catering is of a high standard and three main meals are provided each day. A minibus is available on a regular basis which enables residents to be taken to a variety of local locations. The regular entertainment provided is excellent with an abundance of musical items. The music is particularly useful as it enables my mother, who has advanced Dementia, to recall songs and tunes that she is familiar with.

Reply from Reviews Team, Reviews Team at Cedrus House

Thank you very much for taking the time to leave us feedback about your experience. At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Fiona O (Wife of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was very apprehensive about going into respite care while I had a small operation, but we looked around and knew we chose the best for him!
It was more a five star hotel than a typical care home! He had a large en-suite room that was easily accessible for his wheelchair. The corridors were
wide and had bright pictures on the walls.
There was 24/7 food if he wanted it! Three good meals a day and a cafe with 'help yourself' drinks, cakes, ice cream and sweets! Perfect for my sweet-toothed husband! There was even a pub! There were activities each day, a cinema (he took a couple of DVDs that he was allowed to screen) and a craft room.
The staff were the most caring, cheerful, 'above and beyond' people I have met! You can sense that they love their job and gel together well as a team. My husband's fears were definitely allayed and he had a very enjoyable two weeks holiday, putting my mind at rest knowing he was being cared for.

Reply from Holly Cole, Reviews Team at Cedrus House

Hi and thank you very much for taking the time to leave us feedback about your experience.
At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from Stuart W (Son of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic home with very lovely, caring staff who are always very professional. Great to know Mum is safe, secure, entertained and happy.

Reply from Holly Cole, Reviews Team at Cedrus House

Hi and thank you very much for taking the time to leave us feedback about your experience.
At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from C C (Wife of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home for a much loved relative is a huge responsibility and the fear that you will get it wrong can be overwhelming. However much research you do, or personal recommendations you hear, it is only once they are in the home you find out whether you have made the right choice. Cedrus House
is not perfect, but it is outstanding! All the staff try so hard to get it right and the management team try to solve problems as quickly as they can, meanwhile trying to implement (sometimes quite creative) solutions in the short term. Some of the small things we regularly experienced make this such a lovely home. Cleaners who don’t disturb residents who are asleep or have visitors, but happily return later unasked. Carers who work so hard and always respect the dignity of residents, by closing the net curtains and shutting the door before carrying out personal care. A wonderful nursing team who react quickly to changes in health. And finally, the cafe, such wonderful scones and cakes!

Reply from Martha Piper, Reviews Team at Cedrus House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from F P (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home! A caring, supportive and professional team from the manager to the volunteers. The home is welcoming and we love popping in. It is lovely to hear about the many activities and trips residents enjoy and we love attending the events held at the home too.

Reply from Holly Cole, Reviews Team at Cedrus House

Hi, thank you very much for taking the time to leave us feedback about your experience. At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.


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Review from Peter S (Son of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedrus House is a beautifully maintained modern building with fantastic facilities including a coffee shop, outside spaces, a cinema, a craft room and even a “bar area” for the occasional pub quiz but what really makes Cedrus House stand out are the staff.
All the staff members have a friendly disposition
and are caring and nothing seems too much trouble for them, even when they are busy and at difficult times they continue to shine and having a full-time medical team on site is very reassuring for relatives and residents.
There are numerous activities including keep-fit classes, visiting musicians, days out to various local places of interest including fish and chips at the seaside. I know my father is well looked after, cared for and safe; he sees more friendly faces and has more social interactions than when he lived on his own.
No care home is perfect, but Cedrus House has got to be one of the best available, and the staff are fantastic.

Reply from Holly Cole, Reviews Team at Cedrus House

Thank you very much for taking the time to leave us feedback about your experience.
At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks; the Care UK team


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Review from J N (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Cedrus House in July 2021 and she settled well. She is very well cared for and safe 24/7. The staff are extremely caring and experienced, they update me about everything, including some of her more comical and naughty moments. Her care needs change, as her journey progresses and I am
fully included. She often tells me that she really enjoys living in this hotel, as meals are lovely, laundry is done and she doesn't have to do any cleaning (that's a big plus!) A complete 'Lady of Leisure' enjoying life to the full with everything on the doorstep, cinema, hairdresser, cafe and garden, with a mixture of activities including crafting, music, singing, regular sport, exercise and of course wonderful outings. Extended family have visited Mum in the home and are so impressed with the facilities and level of care, that they are now looking at Care UK homes in their area for loved ones. It's a big thank you to all staff who care for Mum as it gives me peace of mind too.

Reply from Martha Piper, Reviews Team at Cedrus House

Hi J N, thank you very much for taking the time to leave us feedback about your experience.
At Cedrus House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Review from E F (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was happy and relaxed from the moment he moved in. He remarked that it was like being on holiday in a posh hotel.
The staff were very attentive and always there to help answer the many questions we asked. Everyone helped us all to adjust to Dad being there with the support and care required.
Mealtimes
were always entertaining and members of the family were always welcome to stay.
Everyone working there knew us and always had time to talk, the coffee shop was a nice place to go for a change of scenery.
The security on the suite was secure and we felt Dad was safe, we had no worries when we left him.

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Review from R C (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The support and care my father received were outstanding. The moment we initially visited Cedrus House Care Home we felt welcomed and supported in making the difficult decision. My father quickly settled in and it became his home. He was very happy and was given the best care and love, it was the best
decision we made.

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Review from M W (Wife of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He is looked after well and likes the home. Staff are also welcoming to me and visitors.

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Review from C B (Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My greeting on arrival was unparalleled and has continued. Everyone is so kind and helpful. Yesterday I went on a trip in a minibus with two other ladies where we laid flowers from the late Queen Elizabeth. A great trip and so much fresh air.
The washing (laundry) facilities are amazing as is the food.

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Review from M L (Son of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good to see Mum happy and content.
She has been in the home for four years and it's good to see original staff still here.
Mum enjoys small/short trips out and is glad these are now possible.

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Review from Z H (Daughter of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is well cared for. He's unable to communicate but it's great to see him simple and chuckle with the carers!

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Review from Joanne C (Daughter of Resident) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems to be very happy and well cared for at Cedrus House Care Home. It's a great relief to see her so contented. She enjoys the company and the activities and the staff seem to make a special effort to involve her in everything they can.

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Review from Rob M (Son of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great, professional service from the team at Cedrus House Care Home. A warm welcome was received by my 94-year young father, and he enjoyed his two-week respite stay. He was well looked after, and it was a relief to us all when he came out smiling saying he had enjoyed his ‘holiday’.

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Review from Peter H (Brother of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident in Cedrus House for almost three months. The initial assessment and preparations prior to her taking up residency were made very easy as a result of the excellent information given in a Zoom chat plus the office staff providing answers to our queries. My sister has gained
weight due to the excellent food on offer and has very quickly settled into life as a resident. Prior to entry my sister suffered several falls at home and was unable to recover herself. If she gets into problems now we are much happier with the knowledge that help is on hand 24/7. When my sister took ownership of a new mobile phone staff from the office and some of the carers assisted my sister in becoming familiar with its operation as this was all new to her. The Cedrus House staff go the extra mile to ensure all of my sister's needs are catered to.

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Review from George E (Resident) assisted by family/friend published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice girls. Very helpful.

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Review from Richard H (Nephew of Resident) published on 7 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Earlier in the year, my auntie was diagnosed with motor neurone disease and as she was living alone our family became concerned when she started to have falls at home as her MND became worse. So the task of finding a care home began and we started the search for a suitable care home, something which
I had never had to do before and was all very new to me. I have to say from the very first contact with Cedrus House I have been very impressed with the professional way they have provided us with the information required, put together a Zoom guided tour package and answered numerous questions and emails to help us make the decision to move my auntie into their care, as they were way ahead of any other care homes I had engaged with. The staff on the Finborough Suite have been fantastic in the way they have looked after my auntie and sorted out all her health and care needs so swiftly. I would thoroughly recommend Cedrus House, a big thank you to all the staff for all their hard work.

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Review from Gloria D (Daughter of Resident) published on 7 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Cedrus House for six weeks and we, his family, are extremely happy with the care he is receiving. When we applied to the home to ask if they had a vacancy, the admin staff were very supportive during what was a stressful time for us all. The carers who look after Dad are
kind and caring and they always have a smile.

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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Cedrus House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Cedrus House is calculated as follows: ( (334 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 366 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedrus House is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Deepa

Deepa Reju

Job Title: Home Manager

I decided to join Care UK as a Registered Nurse in 2014 because it is a growing care provider that upholds its vision and values by keeping residents at the heart of its care.


A good home manager must be a great communicator, an active listener and an amazing supporter. It’s essential to be empathetic and kind in nature to lead a team well. I feel proud when I see the team and residents engaging as one big work family.


Being there to support colleagues, residents and relatives is the most important part of my role. I’m proud to have had several promotions within Care UK. My biggest career highlight to date was my internal promotion to Home Manager.


Outside of work, I have twin toddlers and enjoy walks with them, often taking them to the beach.