Ivy Court

Ivy Road, Norwich NR5 8BF
Submit a Review
9.9 72 Reviews
  • Ivy Court, Norwich
Ivy Court benefits from a quiet residential location, while being close to local transport links and easily accessible from within Norwich and the wider Norfolk area. The home offers a warm family atmosphere, with highly trained staff available to get to know residents individually offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

There are enticing spaces to relax such as the bistro and quiet lounges dotted around the home. They understand that residents like to continue to look their best, so the home's hair salon is open regularly for beauty treatments and pamper sessions. Communal living is enhanced with kitchenettes in the dining areas, and a range of seating areas offers residents an opportunity to relax. Bedrooms are comfortably furnished and have ensuite bathrooms. Many bedrooms have private access to the home's tranquil and secure landscaped and sensory gardens or private balconies.

They have their own dementia training. This highlights the importance of a stimulating environment and meaningful activities for people who live with dementia, as well as addressing clinical aspects of care.

Care Provided by Ivy Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ovidiu Andreescu (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ivy Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,750
    • Self-Funded Nursing Dementia Care from £1,750
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,750
    • RESPITE Self-Funded Nursing Dementia Care from £1,750
  • (these prices are only a guideline, please contact Ivy Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 72, showing 1-20
9.9

Ivy Court has a Review Score of 9.9 (9.878) out of 10, based on 14 reviews in the last 2 years. Over all time Ivy Court has 72 reviews.

Overall Experience

  • 52
  • 16
  • 1
  • 3
  • 0

Date Published

72
7
10
14
58
Overall Experience  Overall Experience 5.0 out of 5

My mother in law moved into Ivy Court very suddenly, when my father in law became terminally ill. The kindness and support from the team, to our entire family, has been outstanding. Six months on, she is settled and refers to Ivy Court as "home". Her physical health has improved and she has formed
friendships with fellow residents. All staff are welcoming and professional. As a family, we appreciate that she is in a safe and happy nursing home.

Reply from Ovidiu Andreescu, Home Manager at Ivy Court

Thank you so much for your kind words and for sharing your experience. We understand how difficult such transitions can be, and we are truly heartened to know that Ivy Court has become a comforting home for your mother-in-law. It's wonderful to hear that her health has improved and that she has found companionship among fellow residents. Our team is dedicated to providing a warm, supportive environment, and your appreciation means the world to us. We are grateful for your trust and will continue to do our very best for her and all our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident of Ivy Court for two months. He has been treated with the utmost respect, the staff are professional and friendly to the residents and their visitors. They are always willing to answer any questions I have, and always put the residents comfort at priority.

Reply from Stuart Lamacraft, Marketing at Ivy Court

Thank you for your kind review. We're so pleased to hear that your husband has been treated with the respect and care he deserves at Ivy Court. Our team is committed to ensuring both residents and their families feel supported, so it's wonderful to know you've found them professional, friendly, and attentive. Your kind words mean a great deal to us all. Thank you for sharing your experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Excellent work by the Ivy Court team, by Manager and team since the last CQC review and really installed pride back in the home, and in the staff and it really shows in the way residents present to you as happy when you visit. It's been a long road to get to this point and the job is not over but the
team need to pat themselves on the back for how well they have pulled together and special mention must go to on lady who always makes me feel she has my relative's (who has advanced dementia) best interests as a priority and she is always treated with dignity (unlike previous care home) It's so important Head office recognises the work these core staff are doing and don't lose them and see things return to the dark days where things were in the main covered by agency staff and there was a lack of leadership. This result achieving GOOD in the CQC is deserved recognition and hope it will help the team's self-belief to get to Outstanding at the next assessment. Well done to all!

Reply from Ovidiu Andreescu, Home Manager at Ivy Court

Thank you so much for your heartfelt review and for recognising the hard work and dedication of the team at Ivy Court. It's truly rewarding to hear how the pride and effort of the staff have brought such positive changes to the home, making it a happier place for the residents. Your kind words about the care and dignity shown to your relative, especially given their advanced dementia, mean so much to us. The journey to this point has indeed been a team effort and we're incredibly proud of achieving the GOOD rating from the CQC. We deeply value your encouragement and will continue striving to deliver the highest standards of care. Thank you again for your support, it means the world to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

When I was looking for a care home for my mother my sister and I naturally researched previous inspections of various homes. Ivy court had an inspection I think around about 2020 ish. One or two things were highlighted but we still decided to visit. Recommendations had clearly been addressed and we
had no worries at all. It's an impressive place and we didn't hesitate to have mum there. It's so well equipped and immaculate throughout. The staff have been superb and amazingly caring in mother's complex needs. The communication has been first class. There are various pastimes for residents and lovely gardens. The manager runs a very good home and is a nice guy. I would not hesitate to recommend Ivy Court. My mum sadly passed away Boxing Day but the staff were so lovely and caring in our loss. I cannot thank them all enough.

Reply from Home Manager, Home Manager at Ivy Court

Thank you so much for your heartfelt review and kind words about Ivy Court. We're deeply sorry for your loss and are honoured that we could support your mother and your family during such a difficult time. It means the world to us to hear that you found our care, communication, and facilities to be reassuring and that your mother's needs were met with compassion. Your recommendation and recognition of our team and the Manager's leadership truly mean a lot. Please know that our thoughts are with you and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our experience so far has been excellent. All the staff are very kind and caring. The management is professional, friendly, and extremely helpful. Mum's room is light, warm and comfortable with a nice view of the garden. There is good communication. Mum is encouraged to take part in the activities arranged.
We are very happy with Ivy Court.

Reply from Home Manager, Home Manager at Ivy Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Ivy Court. I will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Ivy Court for 2 months. I visit him every day for 2 hours or more, and at different times of the day, and therefore have a good view of how it works. The management and reception are excellent, the day and night nursing staff also. Everyone is willing to chat. They
also ring me if there are any concerns regarding my husband. Everywhere is clean and light. The food is good and caters for special diets. The carers are friendly and patient. They hold twice daily activities which are good fun for those who want to partake. I am impressed also by how everything relevant to the resident is logged. I cannot fault Ivy Court. The garden is lovely.

Reply from Home Manager, Home Manager at Ivy Court

Thank you for taking the time to write us such a lovely review, we're so happy to hear that you and your husband have had such a positive experience so far. It's fantastic to know that your husband is enjoying the activities and that the food is meeting his needs. We're really happy to have you as part of our Ivy Court family, and we'll continue doing our best to keep everything running smoothly.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The home has been so supportive in all aspects of Mum's care. The communication is fantastic, any question I can find people. They are brilliant.
Mum is 20 minutes in Ivy Court. The care home has put everything in place that she could possibly need. Everyone is so kind and friendly. The Home Manager
is amazing.

Reply from Home Manager, Home Manager at Ivy Court

Thank you so much for your wonderful review of our home, your appreciation of our team is so important to us. We're so glad Mum has settled in and enjoying her home at Ivy Court!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My partner who has advanced Alzheimer's disease spent a week respite at Ivy Court in February 2024. Unfortunately, he was hospitalised for six weeks in June with pneumonia which advanced his disease so he now needs end-of-life care. He was transferred to Ivy Court at the beginning of August and the
staff have been so kind and caring to him, he is always well cared for and the staff are very supportive of me. They have encouraged me to be involved in planning his care and they do all they can to make his life as pleasant as they can. I am a retired nurse and I know the challenges care staff face each day, but everyone works hard to ensure the residents get the best possible care. His room is light and airy and is always spotlessly clean. The main building is modern and well laid out with good facilities and a beautiful garden, and again always very clean and tidy. The management staff are always ready to listen if I have any concerns and all the staff are kind and courteous.

Reply from Ovidiu Andreescu, Home Manager at Ivy Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your partner is receiving such great care at Ivy Court and will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Ivy Court is a lovely friendly care home in a peaceful road just outside the centre of Norwich. It is very well run by an experienced manager with the kind and attentive staff including a great chef and an incredibly helpful maintenance director. It is very modern and has a beautiful garden which is
fully accessible.

Reply from Home Manager, Home Manager at Ivy Court

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From start to finish, fully enjoyed her first stay at Ivy Court. The whole team were friendly and helpful and she would have no worries about having to return for further respite, which is great news. We were kept appraised throughout her stay of any issues that arose. Everyone made us all feel welcome,
even the head chef made her, her favourite sweet upon her request. Cannot fault anything, keep up the good work.

Reply from Home Manager, Home Manager at Ivy Court

Thank you for your positive feedback and recognition of the Ivy Court team from a recent enjoyable respite stay. We work hard to deliver high standards of quality personalised care at all times, so thank you, we will pass your feedback to the team, who will look forward to seeing you again in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

When the decision is made to place a loved one into care it’s not always easy to choose. Ivy Court made the decision easier. With ensuite bathrooms and bright spacious bedrooms it seemed the perfect fit for someone needing nursing care yet allowing for as much independence as possible given the prognosis.
The best part is my father-in-law is welcome to go at any time and is always made incredibly welcome.
I have seen lovely and caring staff.
I love that each floor has its own dining room and lounge allowing for familiarity, safety and creates a small friendly atmosphere..
I really am grateful for everything Ivy Court has done so far from a smooth admission to taking care of my loved one.

Reply from Home Manager, Home Manager at Ivy Court

Thank you for taking the time to leave us a review and for your lovely comments about our home, team and the care your father-in-law is receiving at Ivy Court. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Overall experience is excellent. Very clean. Lovely staff. Great activities. Good food.

Reply from Home Manager, Home Manager at Ivy Court

Tina, thank you for your review and positive comments regarding Ivy Court and our team who work hard to deliver high standards across our home. Your feedback will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Ivy Court is amazing! The whole team there work together to give all the care, nursing and social activities and nutritious food needed by those in their care. They are receptive, and nothing is too much trouble. Whatever anyone's role, they seem to be passionate about what they do and the well-being
of the residents of Ivy Court and pull together as a team. My mum says it feels like a happy family. In the three months, she has been there, she has flourished - her health issues are well managed, she is now mobile again, and most importantly, she is happy. I am happy too, that she is safe and enjoying life again.

Reply from Home Manager, Home Manager at Ivy Court

Deborah, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and that she feels like part of our family here at Ivy Court. I will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Ivy Court Care Home is just an amazing care home.
When looking for a care home for my mother, Ivy Court just looked and felt so different, so much better. The staff appeared happy, willing to help and friendly.
Now nine months in, our initial impressions have actually been exceeded. My mum is happy,
she loves the carers and they seem genuinely fond of her. Ivy Court just works.

Reply from Home Manager at Ivy Court

Ian, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Ivy Court. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All staff have been helpful and supportive in what was a difficult time for the family. From our first visit to the ongoing day-to-day care, we have seen nothing but respect and thoughtfulness from everyone who works within Ivy Court. It is a special place and we feel thankful that they are able to
accommodate our loved one.

Reply from Home Manager at Ivy Court

Thank you for your kind words and recognition of the team at Ivy Court, the care, services and support we deliver as a team to your loved one and the whole family is extremely important to us. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have visited a relative several times and everyone is always so helpful and happy. There are always staff around to help you find your people and the place is always so warm, clean and inviting. There is a lovely atmosphere and my relative is always happy and well cared for. I would happily live here
myself! Well done everyone.

Reply from Home Manager at Ivy Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your relative is receiving such great care at Ivy Court and you find the home so inviting and welcoming. I will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care that my Mum has received at Ivy Court. All staff whatever level are hardworking, empathetic and nothing is too much trouble when it comes to the individual care of residents.
Ivy Court is exceptionally clean and bright, residents' rooms are spacious and accommodate
those with mobility issues. The outside space is well maintained with good wheelchair access for all to enjoy. The residents have the opportunity to attend daily activities from a dedicated activity team, with outside trips enjoyed by all. Residents enjoy meals together in the communal dining room, where a choice of nutritious meals are served.
As the daughter of a resident at Ivy Court any concerns I have had with Mum's well-being and increasing frailty have been managed with compassion and support. Mum has settled in well to Ivy Court and speaks highly of staff on all levels as caring and nothing is too much trouble.

Reply from Home Manager, Home Manager at Ivy Court

We are so pleased to read your wonderful comments about the care your mum receives and how well she has settled in at Ivy Court. The team try to ensure that all our residents enjoy activities and trips out where possible. I will ensure the team are made aware of your lovely feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ivy Court for approximately three months and on every visit we have felt reassured with the care Mum is receiving the staff are friendly kind and approachable.
Occasionally at weekends, it's not always possible to speak to anyone on the phone but generally, communication
is good and staff will always phone back when they can.

Reply from Home Manager, Home Manager at Ivy Court

We would like to thank you for your words of kindness, which are very much appreciated. All comments will be passed on to the team and thank you again for the review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care given to our relative. The food is wonderful and has a good variety. The care is second to none. We have never had any complaints about anything. The facilities are amazing, and the activities are brilliant.

Reply from Home Manager, Home Manager at Ivy Court

Jacqueline, thank you for taking the time to leave us such a fantastic review! We're happy to hear that the food and care received are of such high quality and that your relative is enjoying the activities on offer at Ivy Court. I will pass on your kind comments to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Ivy Court is bright and fresh, clean and relaxing for my mother who has received excellent care since her arrival. Thank you to all at Ivy Court.

Reply from Home manager, Home Manager at Ivy Court

We would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team and thank you again for the review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Ivy Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Ivy Court is calculated as follows: ( (150 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.986 Points relating to the number of positive Reviews for Ivy Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 14 Positive Reviews ÷ 14.2 = 0.986

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Sep 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (6)

Ovidiu

Ovidiu Andreescu

Job Title: Home Manager

Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating from nursing school in 2013, I took the next steps and applied for my first RGN position in the UK. I then progressed to Clinical Lead and Deputy Home Manager, and finally to Home Manager.


I enjoy all aspects of managing a care home, including making it homely for my residents and offering personal care based on individual needs. It is important to me to support my staff to develop and succeed in their roles. I feel very privileged to be in a role which gives me such fulfilment and enables me to bring my knowledge, experience and skills to my team.


Our residents have a wide range of personal interests and this is reflected in the activities we offer and the personal touches you will find around the home. Our community here is warm and welcoming. I would welcome anyone to come for a tour and I look forward to introducing you to all we have to offer at Ivy Court.


Shellon

Shellon Profitt

Job Title: Deputy Manager

My nursing background has given me the ability to aid my colleagues with various challenges and support each resident in a very personalised way. Seeing the smiles on residents’ faces brings me so much satisfaction and I have found this role very rewarding.


Diana

Diana Mocanu

Job Title: Wellbeing Coordinator

As wellbeing coordinator, my priorities are providing person-centred care, tailoring activities and encouraging participation. My role goes beyond arranging activities; it is one that can provide people with social interaction, exercise, engagement and a sense of inclusion.


Harriet

Harriet Hague

Job Title: Administrator

I’m approachable and proactive in my role which can be very busy but extremely rewarding. I ensure that my team members feel they can speak to me about anything and boost morale so that everyone can make the home a fun and energetic place to work.


Kerry

Kerry Gray

Job Title: Head Chef

My priorities are creating tasty fresh food, ensuring good nutrition and attending to residents’ individual dietary needs. I love my job, mostly for the joy I get seeing happy faces and receiving positive feedback about our food.


Mollie

Mollie Hunt

Job Title: Regional Sales Support Manager

My role is to understand people’s needs and find the best care for them. So many things bring me joy in my job, from hearing wonderful feedback from families and friends to simply walking in the front door and seeing the residents’ faces every day.


Frequently Asked Questions about Ivy Court

What types of Care is Ivy Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ivy Court provide?

Day Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Ivy Court have?

There are 71 Single Rooms.

What are the Facilities & Services at Ivy Court?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ivy Court to the centre of Norwich?

1.9 mile(s) as the crow flies, distance by road may be significantly further.