Tremona Care Home

18 Alexandra Road, Watford WD17 4QY
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9.4 77 Reviews
  • Tremona Care Home, Watford
Tremona Care Home is a purpose-built facility, situated in pleasant and peaceful surroundings and close to picturesque park and woodland.

Support is tailored depending upon each client's personal needs and can include long-term residential care, as well as short stay and respite. Care workers are also trained and experienced in the challenges of dementia care.

The home believes in a person-centred approach, while allowing residents to make the most of homely comforts and versatile daily living.

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Care Provided by Tremona Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Beckie Harrison (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Tremona Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,350
  • (these prices are only a guideline, please contact Tremona Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking on-site.


Tremona Care Home Reviews (77)

Total of 77, showing 1-20
9.4

Tremona Care Home has a Review Score of 9.4 (9.388) out of 10, based on 7 reviews in the last 2 years. Over all time Tremona Care Home has 77 reviews.

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Review from G W (Daughter of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the Care Home for almost 10 months. It was a shock for my mother going from independent living to needing more support and care. However the kindness and care given by staff helped her to settle in. In fact overall her health improved. All the staff were very caring and always
professional. They demonstrated knowledge and expertise in all aspects of care they gave my mother. It was a happy few months for her. There was a lovely atmosphere in the Home - staff made a point of greeting visitors and I was always made to feel welcome. The staff took an interest in my mother and made every effort to include her in activities laid on by the Home.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Thank you so much for your kind words, we loved looking after your mother so much and enjoyed your family visiting, you are all missed.


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Review from Leslie W (Daughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this home. From the moment my mum moved in the day she died all the staff showed nothing but care, kindness, compassion and good humour in helping her to settle and adjust to her new surroundings. The same caring was also extended to our family, we always felt welcomed at any time
and included in what was going on. We didn’t want our mum to move into a home but we had come to a place where we were worried about her safety and couldn’t cope with her dementia and the staff at Tremona calmed our worries and reassured us that we were doing the right thing. I’d like to live somewhere like that when and if my time comes.

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Review from Sarah F (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent home with staff who could not care more about their residents, they have shown my dad enormous compassion, care and joy. Dad moved in in November 2021 and the team worked quickly to help him integrate, support his interests and help him worry less about his newly diagnosed dementia.
From safeguarding his physical health to improving his mental health, their care really is holistic. Dad had a couple of significant dips in his health along the way and the team adapted brilliantly - and has supported me unfailingly too. He passed away recently and I can tell from the reaction of all the staff that they all genuinely loved and cared for him. I cannot recommend them highly enough.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Thank you from the bottom of our hearts for your very kind words as well as all your care and support of us during the pandemic! Having you and Dad as part of our family was incredibly special, and we will miss you both very much. Take care, with love from us all.


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Review from Sue L (Daughter of Resident) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Tremona Care Home for the past 8 months and has been very happy during her stay and settled in well. All staff are extremely kind, caring and professional and her well being has always been their utmost priority. I am always made to feel very welcome whenever I visit.
She has a lovely room and the home is extremely clean. The entertainment team work very hard to arrange lots of activities in the home and also days out which the residents really enjoy. Many thanks to everyone for all their attention, she is definitely in the best place!

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Thank you for your feedback, Sue, Mum is a pleasure to take care of and certainly adds a little bit of something special to each day.


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Review from P B (Great-granddaughter of Resident) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-grandad has just moved into Tremona which has been the hardest decision for myself and my family to make. The manager and deputy manager have been outstanding in making this transition as easy and stress-free as possible, they have really gone above and beyond to welcome my great-grandad into
their home. My great-grandad has said nothing but good things about the staff and the care they’re providing, the food and he loves his room! This is such a relief for our family as we were unsure how he would take to living in the care home but he has settled in so well thanks to the team at Tremona! We couldn’t be more grateful and we’re happy to know he will be in safe hands for the rest of his life.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Thank you for your lovely review. He is a lovely man and you are a lovely family. You have all been a pleasure to support despite it being a difficult time for you.


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Review from Hannah A (Granddaughter of Resident) published on 2 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family have just made the difficult decision to help my grandad move into care. He is 97 and has been managing well independently at home. Over recent months, it’s clear that he needed the extra support as my mum was around his house helping him most days feeling increasingly worried about
him. Tremona had a homely feel from the moment we walked through the door, the staff and management team could not have made us feel more welcome, they have helped us at such a difficult time. A beautiful care home with a home-from-home feel, myself and my family can now feel happy that he is safe, cared for and looked after. We will all be forever grateful, thank you all.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Thank you very much for your lovely review, Hannah. Grandad is a pleasure to look after and part of our family.


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Review from Heather C (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away but from the time he went there he was well cared for, the last couple of years of his life. The staff, including management are caring and friendly. There has always been a lovely atmosphere and the activity staff are always finding ways to stimulate and improve the resident's
day. I have missed going there since he has passed but intend to stay in touch and join in with their outings and entertainment sessions.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Thank you for your lovely review, Heather. We miss seeing you and Dad will be missed always.


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Review from Yvonne L (Resident) assisted by family/friend published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience has been very good.

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Review from Mark D (Son of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always been made to feel your resident's well-being is at utmost and when visiting, made welcome by the staff. Staff are very professional and my resident is always happy with the care they receive. pleasant home with activities and days out.

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Review from Stephen F (Son of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother appears to be very content with life at Tremona care home. She frequently comments that the food, care and attention is as good as it gets. She has also commented that the events organiser has been a great addition to the home. All in all - a happy lady.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Thank you for your valuable feedback Stephen. It is much appreciated and will help us to ensure we always strive to improve.


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Review from Diana P (Daughter of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tremona is well run by both management and staff. All are very caring.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Many thanks for your review Diana and for your lovely comments.


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Review from Alice H (Resident) assisted by family/friend published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only have good things to say about Tremona Care Home and all the staff.

Reply from Beckie Harrison, Home Manager at Tremona Care Home

Many thanks for your valuable feedback Alice. It is a pleasure to have you as part of our family at Tremona.


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Review from Veronica M (Daughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we can't thank the wonderful staff at Tremona enough for the care and love they have given our mum.
During this awful pandemic, the whole team have stepped up and gone above and beyond. While keeping us updated on how things are going and how Mum is doing.

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Review from Kim W (Daughter of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an overall comment regarding this tremendous place, but especially during this disastrous pandemic. What can I say, other than these hard-working dedicated people who make up the staff of Tremona have done everything in their power to keep our loved ones safe and happy. Changing their working
habits to adapt to this situation and enabling us to keep in touch with our loved ones through different channels. A great big thank you for everything you have done.

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Review from Pete D (Brother of Resident) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident since the home, Tremona, opened. In all respects I have nothing but praise for the home. Clean, friendly and excellent staff. My sister seems very content and their precautions during COVID have been spot on. I have been able to visit my sister regularly in a safe and comfortable
environment. 5 stars!

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Review from Penny A (Daughter of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During a really challenging and uncertain time, my family were confident because our mum was being cared for in a safe, friendly and comfortable environment. At present everything is changing but as a family, we all feel that Tremona is a service in itself. We are very grateful to the care staff and
administrative staff who have always been really helpful and patient.

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Review from S B (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Tremona for one month. I have sent that my dad's mood, health and mental state has improved loads. he, unfortunately, had 2 x14 day lockdown due to a hospital visit halfway through. The staff have managed my dad brilliantly, kept his spirits strong in a bad situation and made him
feel like he had a purpose and made him feel valued. When I came to reception the staff take the time to discuss my dad and gives me personal experience. Huge thank you to all the staff.

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Review from Y C (Daughter of Resident) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tremona have always been caring and attentive to my Mother’s individual needs.
This has been especially evident during this difficult time of lockdown for Covid19.
I am especially grateful for the extra efforts being made to communicate with my Mother and the care home.

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Review from Susan W (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been shown nothing but care and support during her time at Tremona. She has settled well after a shaky start and now considers Tremona to be her home from home. The staff are wonderful and are constantly on alert to ensure that residents are cared for professionally and with dignity.
The home has a very relaxed atmosphere and encourages families to visit at any time. I would definitely recommend Tremona.

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Review from Melanie A (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tremona has managed to make my mum feel welcome, address her care needs after a fall (on holiday), and its staff and management have been handling the Covid situation, in my opinion, extremely well, given the circumstances. She has put on weight (a miracle with my mum) and as far as I can see has been
steadily recovering from her fall.
I was in dire straights when Tremona took my mum in - she'd had the accident abroad of all places and had had to go to hospital just two weeks before lockdown - but they have given me confidence in the care system and I would have no doubt in getting her back here should the need arise.

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Current Review Score: 9.4 (9.388)

Overview of Review Score

The Review Score of 9.4 (9.388) out of 10 for Tremona Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Tremona Care Home is calculated as follows: ( (75 Excellents x 5) + (9 Goods x 4) ) ÷ 84 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.495 Points relating to the number of positive Reviews for Tremona Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 7 Positive Reviews ÷ 8.8 = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 14 Mar 2025

Private Residential


Awards / Recognitions (4)

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Meet the Team (1)

Beckie

Beckie Harrison

Job Title: Home Manager

Joined: 2015

I started to work for B&M Care in 2007 at the original Tremona before transferring to Montrose and then back to Tremona when the home re-opened in 2015. With a genuine passion for delivering a highly-personalised lifestyle to those in the home, my career has seen me ‘rise through the ranks from Senior Care Assistant to my most recent promotion to Home Manager in 2019. Having completed the company’s in-house Management Development Pathway in 2016, other qualifications have since been acquired, including a QCF Level 5 in Health & Social Care.


Frequently Asked Questions about Tremona Care Home

What types of Care is Tremona Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tremona Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Tremona Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Tremona Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tremona Care Home to the centre of Watford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.