Tremona Care Home

18 Alexandra Road, Watford WD17 4QY
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9.4 77 Reviews
  • Tremona Care Home, Watford
Tremona Care Home is a purpose-built facility, situated in pleasant and peaceful surroundings and close to picturesque park and woodland.

Support is tailored depending upon each client's personal needs and can include long-term residential care, as well as short stay and respite. Care workers are also trained and experienced in the challenges of dementia care.

The home believes in a person-centred approach, while allowing residents to make the most of homely comforts and versatile daily living.

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Care Provided by Tremona Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Beckie Harrison (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Tremona Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,350
  • (these prices are only a guideline, please contact Tremona Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking on-site.


Tremona Care Home Reviews (77)

Total of 77, showing 41-60
9.4

Tremona Care Home has a Review Score of 9.4 (9.388) out of 10, based on 7 reviews in the last 2 years. Over all time Tremona Care Home has 77 reviews.

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Review from R W (Son of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the finest care I could have wished for, at no time was she being neglected or ignored as she preferred to stay mostly in her room.
I feel we are very fortunate to have found Tremona as it gave us great peace of mind.

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Review from Geraldine T (Daughter-in-law of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very well cared for by all members of staff. During her 2 years at Tremona, activities were always well organised and mum was encouraged to join in. Nothing was ever too much trouble for anyone and they always had a smile for mum. All members of staff are a credit to Tremona. Care and dignity
were shown at all times but especially during her final days. Sadly passed away 24/02/18.

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Review from Ian B (Son of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff at Tremona Care who cared for my mother with kindness, respect and professionalism during her time with them. In addition, she was provided with stimulation by their members of the staff who organised entertainments. My mother felt safe and secure in her environment
at Tremona Care and told me on numerous occasions how nice and kind the staff were.

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Review from Gillian W (Daughter-in-law of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are excellent, compassionate and kind. A very well run care home, spotlessly clean with an extremely well-packed itinerary of activities every day. Food very good as well. Mum did not participate in the activities but the staff never stopped trying to encourage her to join in. All in all,
I was very happy to leave her there knowing that she was well looked after.

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Review from Keith S (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last 17 months at Tremona. Unfortunately, she passed away aged 95.


She enjoyed those 17 months the care at Tremona was excellent - could not be faulted in any area.


Our family is very grateful to Tremona - the carers and the management. Thank you.


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Review from Graham T (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in residence at Tremona Care Home from December 2015 through until February 2018 and in this short time she was always looked after and treated in a wonderful way. There were always activities and singing and group trips organised for all the residents. Mum was taken ill just after Christmas
2017 and her health quickly deteriorated. She was looked after with so much love and care that it made our worst time so much easier to cope with. All staff were a credit Tremona Care Home.

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Review from E O (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Tremona Care Home for over a year and is doing well. She is happy and well looked after. The home has been good for her it stimulates her mind and she enjoys her days there. The staff are all friendly and I have never seen anyone being unkind. I find it a home from home.

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Review from Charles D (Regular Volunteer) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am retired and for some years now have been making social calls to Termona whenever a social event has been arranged: it is one of the highlights of my monthly calendar.The staff are incredibly dedicated and arrange many interesting functions for the residents to enjoy and to watch. I am happy to
become involved.


Although, of course, my experience of other residential care homes is limited, I very much doubt, although some may be comparable, that there are any which would surpass this one in terms of overall quality and commitment that is enjoyed by the residents: if and when the time came, I would be happy to end my days in this establishment.


I should add that, although I have got to know many of the staff over the years, I have no relationship with any of them outside my frequent visits.


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Review from Johnny S (Son of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my mother passed away in the past few weeks but the care given leading up to that sad time was excellent. The carers and management treated her with so much care and dignity. Also supported me and my family during her final days.

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Review from Debbie W (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with all aspects of the home, kind, professional and approachable staff,
attention to detail in all areas and communication to relatives etc exemplary.

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Review from T M (Friend of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Tremona Care Home, truly care for all their residents. Not only do they keep them safe, and look after them, they treat them with the utmost respect, and care for them as if they were their own family.
The entertainment they put on is excellent, from mothers day tea to St Patrick's
Day party, and everything else. Cannot thank the staff enough.

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Review from John P (Son of Resident) published on 10 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved to Tremona just under a year ago following major surgery. He initially found it strange to be out of his flat and in a care home, but quickly adapted and enjoyed the excellent quality food!


Sadly he passed away early June. He was aware of the situation and wished to see his final days

out at Tremona. What really worked so well was the outstanding staff. From the manager to the carers, cleaners, entertainment and handyman - they all have a "can do" attitude. During his final days, the team stepped up his care and kept me fully updated on any developments.


I visited regularly and was always made welcome. When the sad day came, their dealing of the situation was professional, caring and compassionate. I am so pleased that Dad asked to remain at the home for his final days - he developed a real bond with the team. We could not have asked for better care from Tremona, and I extend my heartfelt thanks to the whole team for their excellent care whilst Dad stayed there.


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Review from S M (Resident) assisted by family/friend published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's lovely here. The staff are really nice. They are open and honest. They are so friendly and helpful and make your stay here so homely.
I have nothing but praise for Tremona and all they do for me.

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Review from Amber W (Granddaughter of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I strive to visit my grandmother every Monday. The staff are always warm, welcoming and remember names of visitors. My sister and I often get involved in the activities that always bring lots of laughs! It is always clean, tidy and well organised. I always enjoy my visit which is good as I travel far
to come here.

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Review from Niromie S (Regular Volunteer) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been wonderful! Meeting the people at Tremona Care Home is exciting and they are all welcoming. I am now aware of what it is like to be in a care home setting and I enjoy interacting with everyone!

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Review from Angelina W (Friend of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of mine who I used to take care of for many years before she moved into Tremona Care Home has found a place where she is well looked after and is happy and content to make her permanent home. She found it very difficult leaving her home of 60 years but staff at Tremona Care Home have been wonderful
and supportive. I am so pleased to know she is at Tremona and believes we found the best place for her. I cannot fault anything.

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Review from Jamie-Lee S (Regular Volunteer) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming and made me feel part of the team. The home is beautiful and makes me feel comfortable and safe. The home is always clean and tidy.
The facilities at Tremona Care Home enable me to carry out my volunteering role to the best of my ability.

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Review from Shelley W (Granddaughter of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my nan once a week at the least. The home is always warm and inviting and the staff are amazing! friendly, funny, warm and caring. My nan is in the best place in their care. They have music, games, activities, outings and competitions daily and weekly and the food is yummy. I would recommend
them to anyone to take care of their elderly friends or relatives in a heartbeat.

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Review from Hazel B (Resident) assisted by family/friend published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff are really friendly and there is plenty of activities to join in.

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Review from Paul P (Son of Resident) published on 29 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a relatively new build, it is clear a lot of thought and experience has been applied to provide first rate facilities. More importantly is the sheer dedication and commitment by the entire Tremona team. Some residents can at times be demanding regarding needs which the staff manage to respond to
with care and compassion. I am glad we have placed my mother in the care of the Tremona staff and are further reassured when my mother herself praises the care she receives.

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Current Review Score: 9.4 (9.388)

Overview of Review Score

The Review Score of 9.4 (9.388) out of 10 for Tremona Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Tremona Care Home is calculated as follows: ( (75 Excellents x 5) + (9 Goods x 4) ) ÷ 84 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.495 Points relating to the number of positive Reviews for Tremona Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 7 Positive Reviews ÷ 8.8 = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 14 Mar 2025

Private Residential


Awards / Recognitions (4)

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Meet the Team (1)

Beckie

Beckie Harrison

Job Title: Home Manager

Joined: 2015

I started to work for B&M Care in 2007 at the original Tremona before transferring to Montrose and then back to Tremona when the home re-opened in 2015. With a genuine passion for delivering a highly-personalised lifestyle to those in the home, my career has seen me ‘rise through the ranks from Senior Care Assistant to my most recent promotion to Home Manager in 2019. Having completed the company’s in-house Management Development Pathway in 2016, other qualifications have since been acquired, including a QCF Level 5 in Health & Social Care.