Open policy for visitors. Only mindful at meal times as residents need to ensure ample time to enjoy meals.
Ample parking
Llantarnam Lodge Care Home has a Review Score of 8.6 (8.576) out of 10, based on 12 reviews in the last 2 years. Over all time Llantarnam Lodge Care Home has 21 reviews.
Review from Candi (Daughter of Resident) published on 2 July 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
When mum was moving in all of the staff were extremely helpful, kind and very welcoming.
The dinning room and conservatory are both bright, spacious and very comfortable to relax while looking at the garden. The other lounge overlooks the car park and also comfortable.
The food provided is well presented and mum enjoys all her meals.
At christmas time there was a beautifully large REAL christmas tree in the entrance hall which all the residents helped to decorate and christmas dinner was lovely.
I am very happy with all aspects of mums care and would highly recommend Llantarnam Lodge Care Home.
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Treated with Dignity
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Value for Money
The Review Score of 8.6 (8.576) out of 10 for Llantarnam Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.776 for Llantarnam Lodge Care Home is calculated as follows: ( (78 Excellents x 5) + (22 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (32 Very Poors x 1) ) ÷ 143 Ratings = 3.776
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Llantarnam Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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