Our weekly fees include a weekly hairdressing appointment, a weekly beauty treatment and a chiropody appointment every 6 - 8 weeks. We accept local authority funded residents with a third party top up.
Hallmark Chamberlain Court has a Review Score of 9.9 (9.861) out of 10, based on 25 reviews in the last 2 years. Over all time Hallmark Chamberlain Court has 100 reviews.
Review from S K (Son of Resident) published on 16 January 2025
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you so very much for your feedback and we too are delighted to see how well your mother has settled and new friendships formed, both with fellow residents and also with us.
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Review from C H (Wife of Resident) published on 13 January 2025
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for taking the time to write this review and for your comments. It is very much appreciated.
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Review from N A (Daughter of Resident) published on 13 January 2025
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for your review and we are delighted that mum has settled and is happy.
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Review from S J (Sister of Resident) published on 13 January 2025
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you so much for taking the time to write this review and it is a pleasure for us to care for your loved one at Chamberlain Court.
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Review from A D (Power of Attorney of Resident) published on 18 October 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for your kind words and we are delighted that your client has settled so well and enjoying life at Chamberlain Court.
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Review from T M (Brother of Resident) published on 30 September 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for taking the time to write this wonderful review, we are so grateful.
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Review from C H (Next of Kin) published on 6 August 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you so much for taking the time to write these lovely words. Thank you so much for choosing Chamberlain Court for your loved one and we are so delighted that she has settled so incredibly well.
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Review from Steve M (Son of Resident) published on 22 July 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for your review. It has been wonderful for us to see mum settle, make friends and join in with all the events
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Review from V S (Daughter of Resident) published on 28 June 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for your review and it is a pleasure for us to have dad in our care.
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Review from Karen W (Daughter-in-law of Resident) published on 17 June 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much choosing Hallmark Chamberlain Court and for your very kind words.
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Review from Hazel J (Daughter of Resident) published on 5 June 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for your kind words. We feel very lucky to have dad in our care and we enjoy his jokes and stories very much. Best wishes, Emma
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Review from K B (Daughter of Resident) published on 8 April 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for your kind words which have been shared with the team across the home. Warm regards
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Review from Robert K (Son of Resident) published on 29 February 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for taking the time to write this review and thank you for your lovely comments.
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Review from Richard M (Grandson of Resident) published on 27 February 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for taking the time to write this review and for your kind words which have been shared with the team.
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Review from Tania E (Daughter of Resident) published on 22 January 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you for your review and we are delighted that Mum has settled so well. Thank you for choosing Chamberlain Court
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Review from Alison C (Daughter of Resident) published on 22 January 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you so much for your review. We love how quickly Dad has embraced new hobbies and friendships at Chamberlain Court. Best wishes
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Review from Peter F (Son of Resident) published on 22 January 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you so much for your review. We too were delighted that Mum and Dad were able to live together at Chamberlain Court and share time together. Best wishes
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Review from Sarah B (Daughter of Resident) published on 22 January 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you so much for your feedback and we all enjoy Dad's jokes very much! Best wishes
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Review from J L (Power of Attorney of Resident) published on 19 January 2024
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you very much for taking the time to write this review and for your kind words. Best wishes
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Review from Helen P (Daughter of Resident) published on 22 September 2023
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Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court
Thank you so much for your kind words which have been shared with the entire team. We are so grateful that you chose Chamberlain Court to care for your dad.
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The Review Score of 9.9 (9.861) out of 10 for Hallmark Chamberlain Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.861 for Hallmark Chamberlain Court is calculated as follows: ( (258 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 295 Ratings = 4.861
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallmark Chamberlain Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Aug 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
Please contact the home for current vacancies
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Job Title: General Manager
Joined: 2019
As the General Manager, my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things that count and I pride myself on attention to detail. Making a difference to the lives of residents is what it’s all about. I am very proud to lead a dedicated team, recruited specifically for their compassion and experience to support each other in delivering the very best for each and every resident, whatever their role at Chamberlain Court. Our commitment to residents is to deliver a service enabling them to live truly meaningful lives in a luxurious setting. Our commitment is also to ensure that Chamberlain Court plays an active role in the local community and is a home full of loving care, joy and laughter.