Stocks Hall Mawdesley

Hall Lane, Mawdesley, Ormskirk, L40 2QZ
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9.4 19 Reviews
  • Stocks Hall Mawdesley, Ormskirk
Stocks Hall Living in Mawdesley, Lancashire, is a place you’ll be proud to call home. Whether you choose a luxury independent/assisted living apartment or residential nursing home accommodation, you can be sure of the highest standards and warmest of welcomes.

With over 20 years providing care home services, the Stocks Hall Care Group puts the individuals who in its care at the centre of everything it does. From designing state-of-the-art apartments to selecting the seating in care home dining rooms, every decision made is with families in mind.

Its latest development in the heart of the Lancashire countryside, has a wide selection of accommodation to suit almost every need. For the more independent individuals and couples there are the one and two bedroom, luxury apartments. And for those needing more care and support with, all the comfort of home, there is a wide selection of accommodation within its care home.

A safe, comfortable and sociable care home environment with fully qualified staff on hand provide support, friendship and expert care.

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Care Provided by Stocks Hall Mawdesley

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kristy Lunt (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome anytime, no appointment necessary


  • Parking

  • Parking on-site


Stocks Hall Mawdesley Reviews (19)

9.4

Stocks Hall Mawdesley has a Review Score of 9.4 (9.350) out of 10, based on 7 reviews in the last 2 years. Over all time Stocks Hall Mawdesley has 19 reviews.

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Review from Stanley B (Husband of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had spent months looking around the Northwest Area for a respite care home for my wife who has dementia. I was recommended to Stocks Hall Mawdesley by a friend. My first impression of Stocks Mawdesley is it looks like a five-star hotel, I called in, on the off chance one Sunday. I was given a quick
tour around and found the place very nice and the staff very friendly and helpful. I made arrangements over the next month or so to have further discussions with the management. I decided that Stocks was the ideal place for my wife and it would put my mind at rest on how she would be looked after, while I took my respite. I can only say that it was a great decision, my wife enjoyed it immensely, confirmed by all our family/friends who visited her. I would like to thank again the management cares, and the staff who are behind the scenes that were involved in my wife's care, thus making it easier for me to leave her for the first time in our 54 years of marriage.

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Review from Graham E (Husband of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late wife lived in the care home for six years, from November 2017. Throughout that time, her complex needs were met in a highly satisfactory way. I was a frequent visitor, and I always got a warm welcome.
Pandemic handles superbly.
Until she became bedbound, she took part, sometimes with me,
in a range of activities provided by the Wish team.

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Review from H H (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beautiful clean home. The majority of the carers and nurses are wonderful at their jobs. Some carers and nurses need CPD in relation to having conversations with family members of residents. Some comments and questions asked are inappropriate and inconsiderate towards resident's and families' feelings/situations.
I cannot yet comment on the new manager. She hasn't been in position long enough.

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Review from P G (Husband of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the bright, spacious and extremely well-maintained look of the care home on my first visit and am pleased to say I have seen actions in the past year in maintaining the very high standards. The staff on reception always greet me with a smile. The carers and nurses are always
attentive to the needs of my wife and always greet you with a smile, obviously happy in their work.

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Review from Heather H (Wife of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident on Catkin nursing care unit for 12 months. The standard of care, cleanliness, food and support are all excellent. I can't praise the staff from the management, nurses, carers, cleaners and kitchen staff enough - they are all a credit to the home. The atmosphere at the
home is very friendly and happy, it's a pleasure to be able to invite family, friends and especially the grandchildren to come and visit.

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Review from S P (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for the compassion and kindness they have shown to my mother. Every member of the team, from the nurses, cleaners, carers, kitchen staff, maintenance workers and administrators, are so supportive and friendly. There is a lovely atmosphere throughout, every part of the
building is kept clean and tidy, the food is great and the care is excellent. Mum is very happy here.

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Review from Joan J (Next of Kin) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursing home with fantastic staff. The home really makes every visitor feel part of their family! Outstanding care.
Food is brilliant and lots of choices. Staffing levels are high and enables quality time with residents.

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Review from John G (Husband of Resident) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Stocks Hall Mawdesley for some time now following hospital treatment and subsequently being confined to a wheelchair. We have always found the facilities to be first-rate and the staff to be fantastic. They are a credit to their profession. It has been reassuring to know that my
wife is in such good hands, particularly during the worst periods of the pandemic. As a visitor, I have always felt welcome and found communication newsletters, emails etc to be helpful and informative. My wife loves the access to the garden it has been a huge morale booster and while she is encouraged to take part in activities never feels pressured to do so. Generally, I cannot thank everyone involved at Stocks Hall for taking such good care of my wife during her time there.

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Review from C R (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care home for around eight months on palliative care and she has received excellent 24/7 care. The staff are very friendly and nurses both professional and attentive towards the residents. I would very much recommend Stocks Hall Mawdesley.

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Review from Barrie M (Friend of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, I found the staff very friendly and welcoming. The place is absolutely spotless inside and outside. My friend feels quite at home with people passing his room stopping and having a chat. Hopefully, he will make it long-term.

Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

Thank you for your kind review; your review means a lot to us.
We are delighted you found Stocks Hall staff to be friendly and welcoming towards your friend at such a significant time in their life.
A clean, safe, friendly and professional environment is key to aiding recovery. It is highly important to us at Stocks Hall, Mawdesley Care Home. We wish your friend a full, long-term, good life prognosis.
Regarding meaningful activities, we do have a full programme available; it may be staff have held back a little, letting your friend settle in as a priority. Please encourage your friend, if possible, and yourself on their behalf, to ask about Stocks Hall's wish planned activities.
I will also liaise with the Manager regarding this and ask them to come back to you with more information. Kind regards.


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Review from Shaun R (Resident) published on 1 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at Stocks Hall Mawdsley on 31/12/2020. After a diagnosis of Covid-19 put me in hospital for 3-months, I'd been in a coma, then a month of delirium and was bedridden. Like anyone, I had some fear/trepidation when I got to Stocks Hall, within hours, all concerns had gone.


Stocks Hall’s

accommodation and food were better than 5-star hotels. Though its strength is in people who work there; they are warm caring and loving human beings. Nurses, carers, and also the support teams all have one aim to care for and support their residents.


I must mention one individual a carer supervisor, who took me from being bedridden, being hoisted around my room, to walking. He started with 2 or 3 baby steps and built up day by day. One nurse, a modern-day Sorcerers Apprentice assisted him. He was quiet; his enthusiasm got the best for the resident. I left in May 2021 no longer bedridden.


If Stocks Hall had a motto… “Nil Secundus”. Second to none.


Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

What a journey you have had! Thank you so much for taking the time to share how much Stocks Hall Mawdesley Home assisted and supported you through your journey to greater health.
We take our motto and values very seriously 'Every person is Valued', and we are committed to giving care with integrity and respect'. We are delighted your experience and the personal story reflects this.
We hope your health continues to go from strength to strength, and wish you the very best for your future.


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Review from Diane S (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Stocks Hall Mawdesley for over a year now; she is looked after by the staff as if she is one of their own family. Apart from the Covid situation, which has caused a big gap in visiting, before that, visiting was allowed anytime, and for any length of time. There is always some activity
to involve the residents in, and on occasion, some residents are taken out in the ‘bus’ for a ride out.
My mum and I are more than happy with the care she has received, and we would recommend this place to anyone.

Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

Thank you for taking the time to make a review. How lovely to read, "Your mum is looked after as one of their own family."
People living at Stocks Hall, their care and their families' are very important to us. We hold strong family values, and we are so pleased to hear of them being put into practice within your mum's care.
Meaningful Individual Activity is equally important to us, we have a special wish team which ensures each person's wishes are expressed, and their needs are met, as much as possible, for everyone residing at Stocks Hall.
We hope your mum continues to flourish in Stocks Hall Mawdesley family, and we look forward together to returning to 'normal' life once again post Covid 19. Thank you again for taking the time to make your review.
Kind regards.


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Review from Gillian N (Sister of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I was advised to apply for a new care home residence, I have nothing but praise for the staff at Mawdsley. From my initial enquiry, I have had excellent support from all members of staff. My brother has settled extremely well. I am always well informed about his ongoing care and his general welfare.
I never thought he would change as much as he has and for the better. He is very happy. I appreciate Facebook communication. I think he feels much more secure than in previous care homes. It has made me feel much happier to know how well he has settled. It can only get better. I thank them all very much.

Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

Thank you for your review. We are so pleased to read your comments and hear how well your brother has settled at Stocks Hall, Mawdesley Care Home.
Communication is always important to all, even more, especially at this time. We are delighted that you have had excellent support in all these areas.
The greatest news is that your brother, the most important person in this equation, is showing outward signs of being happier, and inward, plus outward signs, of being more secure. This is the product of excellent care.
Finally, we understand, and appreciate, how our relatives affect us. We are thrilled you are so much happier hearing and seeing your brother settle, and you now look forward to a brighter future as a family.
Thank you again for taking the time to send a review.
Kind regards.


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Review from Louise E (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent his last few months here and I honestly cannot thank the staff enough. To have him spend the precious time he had left in such a caring, safe, well managed and lovely place was so important to him and myself. I could go home knowing he was in the best place with the best care.
The home
is stunning and the staff go above in beyond. They became my family and I’ll forever be grateful. I could come and go whenever I needed and that was extremely important that I could spend all the time with him I possibly could. Thank you.

Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

Thank you for your review. Your words are very appreciated and we are so pleased your dad was so well cared for at Stocks Hall Mawdesley home. Families matter to us, not just the person living at the Home, but all family members. Thank you for describing us 'as your family' and we are so glad you had, much needed, quality time with your precious dad and yourself together.


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Review from Laura (Friend of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely residential home. Amazing staff and a caring atmosphere.
Always a friendly and warm environment. Wonderful facilities and always very clean and tidy.
Staff are very helpful and caring.

Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

Thank you for your kind review. We are so pleased you find Stocks Hall Mawdesley to be an absolutely lovely Home. 'A caring atmosphere with amazing staff' is also very reassuring to hear. At Stocks Hall Mawdesley Home, we pride ourselves on the recruitment of Staff for their values and compassion. We hope you will continue to be impressed by the Care, Stocks Hall Mawdesley constantly provide.
Kind regards,
Many thanks,
June Sears-Jones


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Review from Yvonne Y (Daughter of Resident) published on 10 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only comment on assisted living for my mother, which is of very good standard. Great care and dignity is given to her. She is treated as part of a caring family. Standards are generally high and she is always interacting with the staff who play to her sense of humour. A happy, safe place for my
mother.

Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

Thank you for your comments. We are pleased you find Stocks Hall, Mawdesley Care, to be of a very good standard.
Dignity is very important to Stocks Hall and we are pleased to hear your mother is given her Care with 'Dignity & Respect'.
Family values are also important to Stocks Hall and it is also very reassuring to hear your mother is treated as part of a caring family.
Delighted you feel Stocks Hall Mawdesly Home, helps your mother keep happy and you feel she is safe.
Thank you for taking the time to write a review.
Kind regards,
June Sears-Jones.


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Review from Gavin D (Son of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To all the staff at Stocks Hall Mawdesley, on behalf of all our family, we would just like to say - thanks. The care you gave to my father, who came into your home for the last few months of his life, was nothing short of inspirational. There is not one member of staff I would like to pick out as outstanding
- as the entire team were. Every time we visited my father, he was always in good spirits and was so well cared for - it was just so re-assuring for us all. I can honestly say that the care given by the staff was truly humbling - so again, thank you all.

Reply from June Sears-Jones, PR Manager at Stocks Hall Mawdesley

We are so delighted you found the care from all the team at Stocks Hall, Mawdesley Home, to be inspirational and outstanding. Stocks Hall are so pleased to have given your father the highest standards of care he most certainly deserved and were able to provide reassurance to you as a family at this difficult time. We hope the memories of his high spirits each time you visited, continue to give you great comfort. Thank you for taking time to send a review and your kind comments of encouragement to the team.


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Review from Geoffrey F (Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for nearly two years. We have been completely satisfied with the manner he has been treated. We would be grateful for this to continue.

Reply from Lisa Fletcher, PR Team Assistant at Stocks Hall Mawdesley

The team here at Stocks Hall Nursing & Care Group are thrilled to hear such good feedback about Stocks Hall Mawdesley Home. Reviews and ratings are really important to us, our team strives to deliver an excellent experience and we are glad you found this to be the case.
Every Person is Valued. Thank you for the feedback.


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Review from A W (Power of Attorney of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident is well cared for, food is of the highest quality and he is happy in his surroundings.

Reply from Lisa Fletcher, PR Team Assistant at Stocks Hall Mawdesley

The team here at Stocks Hall Nursing & Care Group are thrilled to hear such good feedback about Stocks Hall Mawdesley Home. Reviews and ratings are really important to us, our team strives to deliver an excellent experience and we are glad you found this to be the case.
Every Person is Valued. Thank you for the feedback.


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Current Review Score: 9.4 (9.350)

Overview of Review Score

The Review Score of 9.4 (9.350) out of 10 for Stocks Hall Mawdesley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Stocks Hall Mawdesley is calculated as follows: ( (69 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.533 Points relating to the number of positive Reviews for Stocks Hall Mawdesley is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 7 Positive Reviews ÷ 8.4 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Kristy

Kristy Lunt

Job Title: Home Manager

Joined: 2016

Kristy joined Stocks Hall on October 18, 2016, starting as a nurse on the Coppice/Wicker unit before becoming deputy manager for seven years and now serving as Care Home Manager. With over 25 years of nursing experience, Kristy began her career as a Theatre Nurse after qualifying in 1995 from Sefton School of Health Studies & Edge Hill.


Her journey into social care began with night shifts in a care home, but Stocks Hall became her true calling. Initially a germaphobe, she learned to embrace the tactile nature of care, discovering the importance of emotional connections. Over her eight years at Stocks Hall, Kristy has received extensive training and feels she’s grown more here than during her formal education.


As a manager, Kristy focuses on empowering her staff and fostering growth and potential within her team. Her approachable demeanour helps create a positive atmosphere that benefits residents and families alike. Known for her hands-on involvement in all aspects of home life—including fundraising events—Kristy embodies the spirit of community.


Looking ahead, she remains dedicated to continuous improvement. “This is our home, and we want it to be the best it can be — outstanding,” she says. Under Kristy’s leadership, Stocks Hall is a vibrant, ‘mad’ family where every member is valued.


Frequently Asked Questions about Stocks Hall Mawdesley

What types of Care is Stocks Hall Mawdesley registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stocks Hall Mawdesley provide?

Palliative Care, Day Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Stocks Hall Mawdesley have?

There are 42 Single Rooms.

What are the Facilities & Services at Stocks Hall Mawdesley?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stocks Hall Mawdesley to the centre of Ormskirk?

6.7 mile(s) as the crow flies, distance by road may be significantly further.