Hartismere Place

Castleton Way, Eye IP23 7DD
Submit a Review
9.8 131 Reviews
  • Hartismere Place, Eye
Hartismere Place is an 'Outstanding' CQC rated (February 2020), purpose-built care home in Eye, North Suffolk. The team delivers residential and dementia care on a short-term or permanent basis. They also run a day club designed for older people in the local area.

The home is designed to support a fulfilling, varied and comfortable lifestyle. Residents can enjoy the in-house café, hair salon and cinema room. Each bedroom has en-suite facilities, and residents can bring their own possessions to help them feel at home.

A daily activities programme is tailored to the interests of residents. If you've been a keen cook or gardener all your life there is no reason for this to change, the team are on hand to support you.

Show Hartismere Place on the Map

Care Provided by Hartismere Place

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Martin (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hartismere Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,525
    • Self-Funded Residential Dementia Care from £1,615
    • RESPITE Self-Funded Residential Care from £1,525
    • RESPITE Self-Funded Residential Dementia Care from £1,615

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Hartismere Place to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hartismere Place Reviews (131)

Total of 131, showing 21-40
9.8

Hartismere Place has a Review Score of 9.8 (9.830) out of 10, based on 31 reviews in the last 2 years. Over all time Hartismere Place has 131 reviews.

Overall Experience

  • 100
  • 29
  • 1
  • 0
  • 1

Date Published

131
5
18
31
100

Review from C R (Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's not easy to make a complete change of lifestyle and circumstance. I have been helped to do this by the caring, supportive and secure atmosphere that I find here. Personal independence is encouraged with help available if needed. The food is good, varied and nutritious and attention paid to personal
preferences. In fine weather, we can enjoy the garden, whether on foot or in a wheelchair. We may go on trips to garden centres. Nobody likes being old but I am very content to be here and get new friends.

Reply from Martha Piper, Reviews Team at Hartismere Place

Thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Resident) assisted by family/friend published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have settled in very well. I appreciate the staff and all they do for me. The staff are very kind and helpful I feel very safe. I like my room and if I need anything I just have to ring. It is a very happy place and I am getting to know more people.

Reply from Angela Hodge, Reviews Team at Hartismere Place

Thank you very much for taking the time to leave us feedback about your experience, we are glad that you have settled in well in the home and have made new friends.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley F (Friend of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very worried that my friend/neighbour was not, despite help, safe or coping at home. Now she is at Hartismere Care Home all my worries have gone as she is thriving surrounded by love and care.
I visit weekly and from the start have been greeted warmly. The care home is full of life with an infectious,
happy atmosphere. All the staff are professional but always so attentive, supportive, kind and helpful, nothing is too much trouble.
My friend receives outstanding support for all aspects of her life, but I particularly notice her personal care. She is always well dressed and nicely groomed which is so important. The facilities including her room are great and it is always lovely and warm. The activities, including the special event days, always look fun and I enjoyed participating in the exercise class! The food is always homemade and looks delicious.
Quite often I leave not feeling sad but with happiness, as my friend is smiling and I know she is safe in such a great home.

Reply from Martha Piper, Reviews Team at Hartismere Place

Hi Lesley, thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kate S (Daughter of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Hartismere Place for 7 months now. The staff are second to none, caring, hands-on and helpful. Nothing is ever too much trouble and my father has settled in superbly and has made some great friends since living there. I'd like to focus on the kitchen staff at Hartismere Place,
wow what a team. The head chef goes out of his way to help with any dietary needs of the residents. He has been especially attentive to my father who needed some soft food textures after some dental work and more recently some dietary needs prior to some hospital tests. He often treats the residents with any little requests and goes out of his way to surprise them with foods or drinks he knows they like. Well done to the head chef and the kitchen staff who work tirelessly for the residents providing them with both nutritious and tasty meals.

Reply from Martha Piper, Reviews Team at Hartismere Place

Hi Kate, thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison B (Niece of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After breaking her hip in May, I had to make the very difficult decision of finding my 95-year-old auntie a care home. Having had some upsetting incidents in the past, I was adamant I was going to do my homework and find her the best!
I certainly did that. The whole team are attentive and genuinely
care. The activities and food are great. It feels like a hotel, not a care home!
My auntie is thriving and many people comment on her looking the best she has looked in years. The real turning point was when she had to have a hospital visit and on her return said “I am so glad to be back here."
When she lived alone at home she was lonely. She’s certainly not that anymore.
Thank you to the whole team for making my auntie’s latter years the best they can possibly be.

Reply from Angela Hodge, Reviews Team at Hartismere Place

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heather H (Daughter of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had to move to a care home as his physical needs had become too much for us to handle at home, which was causing a lot of stress within the family. Dad was cared for with great professionalism, respect and kindness so that the inevitable indignities of old age seemed to melt away and all his
four children and four grandchildren were able to visit and enjoy his company in the last four months of his long life. There is a great atmosphere at the home with lots going on that the residents can participate in, all the staff even the kitchen and maintenance staff know the residents by name and will take the time to stop to chat and brighten someone's day. We all felt that dad was part of a lovely community and that we were also made extremely welcome. We liked the fact that we could visit at any time so everything was very open, the managers at every level were always happy to discuss any issues or concerns.

Reply from Angela Hodge, Reviews Team at Hartismere Place

Thank you very much for your kind words, we value your feedback, your dad was very much part of the Hartismere Place family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire B (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at the home for two weeks of respite care. What a fantastic stay she had. The staff were cheerful, kind and caring. The home went to great lengths to ensure they fully understood Mum's needs. Spotlessly clean and with great facilities. Mum very much enjoyed her stay and could not speak
highly enough of how well she was looked after. I have no hesitation in recommending the home to anyone.

Reply from Angela Hodge, Reviews Team at Hartismere Place

Thank you very much for taking the time to leave us feedback about your mum's experience, we are pleased that she has such a positive experience and we hope to see her here again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark C (Son of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has a four-week respite stay with the intention of it becoming permanent.
All aspects of the whole experience from initial enquiries to moving in and his care so far have been first-class. His quality of life has improved immensely.

Reply from Angela Hodge, Reviews Team at Hartismere Place

Thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your dad's experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Celia J (Daughter-in-law of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Father-in-law was very well cared for. Carers understood his requirements. Treated with dignity and respect.
His room was not very large and think that the shower didn’t always work.
It would have been a great help if someone could have told us about claiming attendance allowance.
The garden by the
coffee area was very disappointing.

Reply from Samantha Debenham, Reviews Team at Hartismere Place

We are pleased to hear of your comments towards the care at Hartismere Place - treating residents with kindness, dignity and respect is at the forefront of our approach to care. Although all rooms are of similar size, residents can express a preference of room, which the team will always accommodate where possible and subject to availability. Our maintenance team work hard to ensure all facilities are maintained to a high standard, and any issues with facilities are looked into promptly when flagged. Likewise, we ensure the gardens are well tended to so they can be enjoyed by residents and their families upon visiting. Our team are always on-hand to provide guidance with regard to financial support for your loved one, such as attendance allowance, however, eligibility and application for this remains the responsibility of the relative.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David H (Son of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed for a 2 week respite cover. Absolutely comfortable with her safety and the care and service provided. I would fully recommend this care home with no hesitation. Just wish they had room for her full time.

Reply from Samantha Debenham, Reviews Team at Hartismere Place

We are so pleased to hear of your mother’s experience during her respite stay at Hartismere Place. We are always happy to accommodate respite and permanent stays for residents subject to availability and ability to meet admission requirements.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C J (Friend of Resident) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited a dear friend and were greeted with such a warm welcome by your receptionist and felt such a happy atmosphere from the moment we walked in with happy residents. A beaming chef, a beautiful hair salon and so warm, modern and fresh. Our friend has a beautifully appointed room and very kind
carers, our friend is beautifully turned out and you are the nicest care home I have ever been to and we came out so impressed.

Reply from Angela Hodge, Manager at Hartismere Place

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you again,
Customer Relations Manager


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn D (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Hartismere Place for respite care, and I have been impressed every step of the way, from the initial meeting and tour of the home to the way the staff care for Mum as an individual.

Reply from Holly Cole, Reviews Team at Hartismere Place

Thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on our website
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue N (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Hartismere Place Care Home have made the difficult and painful process of arranging care for a loved one simpler and with compassion. We have been comfortable knowing that our mother is in good hands and that her needs are understood and well cared for.

Reply from Angela Hodge, Manager at Hartismere Place

Hi Sue, thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B P (Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all so very caring and helpful where necessary. I have found nothing but a caring and lovely workforce without exception. Everyone has made me feel at home and are very helpful, nothing is too much trouble.

Reply from Holly Cole, Reviews Team at Hartismere Place

Thank you very much for taking the time to leave us feedback about your experience.
At Hartismere Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any further specific feedback, please use the form on our website.
Thank you for your time, and we look forward to hearing from you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart B (Friend of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly friend came to Hartismere to recover from a broken hip. She was very apprehensive about not being able to return to her own home, but the friendliness of the staff meant that she very quickly settled in, to the extent that after three weeks, she extended her stay! She now says that she's
going to miss everyone when she eventually leaves in a couple of weeks. The staff are always friendly, polite and very helpful. My friend enjoys the food and the fact there are so many activities to occupy her still very bright and able mind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn C (Respite Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having previewed Hartismere Place, I felt it would be a place I could trust to care for my husband. I was not disappointed. I believe he was cared for in a suitably sympathetic manner, respecting his degree of dementia for the two weeks of arranged respite. When the time comes for full-time care, I
would not hesitate to call on Hartismere Place, again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mandy C (Friend of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is one of the nicest care homes I have been in, the staff are all very helpful and friendly and also very caring to the residents. The gardens look well maintained and I am sure would be a very inviting place to be in the warmer weather. There is also plenty of parking for visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M P (Son of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We're pleased with how our father was welcomed into the home. Most staff are helpful and certainly, medical issues are dealt with very quickly. There is good communication between the staff and ourselves, via emails, phone calls etc and we are able to ask about things at any time. The cafe area is a
lovely idea, as the residents can wander down and enjoy a cuppa and they will usually find someone to have a chat with and a friendly smile. Our father went initially for respite but is now hoping to stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert S (Son of Resident) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for a care home for your loved one, look no further than Hartismere Place.
I can not fault the attention to detail across all aspects of my experience, from the initial contact to the final placement.
All the staff have a friendly smile and a caring touch which is so important not
only for the residents but also for the relatives.
You are not pressured into making any decisions and nothing is hidden in any way.
The cleanliness of the home is immaculate and the food choices are many.
There is obviously a great team spirit and pride taken in every area.
The best reviews come from the residents, my mother says she is extremely happy and all the staff have treated her with respect, care and thoughtfulness, says it all.
Thank you to every member of staff at Hartismere Place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother decided she wanted to move into a care home, my husband and I visited six homes and put Hartismere at the top of the list because of the excellent, professional and friendly support and advice we received right from the first visit. My mother moved permanently into Hartismere in June
and I have nothing but praise for the staff and the environment/atmosphere there.
It is a huge change for someone who has always been independent and it's fair to say my mother can be very demanding but staff and management have all bent over backwards to help her. I feel it's an exceptionally well run home with caring, friendly staff who really make you feel welcome.
The home itself is very well laid out with excellent facilities, a lovely garden and very comfortable rooms.
I'd certainly recommend Hartismere to anyone looking for a care home where you can feel reassured that your family member is safe, secure and supported.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Hartismere Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Hartismere Place is calculated as follows: ( (309 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 365 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hartismere Place is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Claire

Claire Martin

Job Title: Home Manager

Joined: 2022

I’ve worked for Care UK for nearly a decade now. Before joining the organisation I was a laboratory technician and a registered childminder. When I was looking for a new challenge, I heard great things about Care UK and how its people were supported to develop. That’s certainly been my experience. I started as a carer and have worked my way up. 


I’ve been at Hartismere Place since 2018 as Deputy Manager, so I know everyone here very well. I’ve seen the home grow and flourish, but there’s always more we can do to improve how we work and what we offer to residents, and I’m looking forward to continuing to enhance what we do.  


I love walking around the home and having lovely interactions with the residents. They make my day, as do the great colleagues I work alongside. There’s always a lot of laughter at Hartismere Place, which creates a great atmosphere. 


Outside of work, I’m a keen biker, my husband and I ride all over East Anglia. I also enjoy gardening, spending time with my family, and socialising with friends.