Alternative House Care Home

548 Preston Old Road, Blackburn BB2 5NL
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8.1 34 Reviews
  • Alternative House Care Home, Blackburn
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Care Provided by Alternative House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Catherine Blyth
  • Person in charge
  • Kate Blyth (Owner)
  • Admission Criteria
    • all referrals considered on assessment
    • Ages 60+
  • Room Information
    • Single Rooms (6)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Alternative House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £680 – £725
    • Self-Funded Residential Dementia Care £680 – £725
    • RESPITE Self-Funded Residential Care £680 – £725
    • RESPITE Self-Funded Residential Dementia Care £680 – £725

  • Alternative House Care Homes are £680-£725 pounds, all rooms are huge with en suite facilities.
  • (these prices are only a guideline, please contact Alternative House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times


  • Parking

  • In the grounds of this Grade 2 listed Home


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Alternative House Care Home Reviews (34)

Total of 34, showing 1-20
8.1

Alternative House Care Home has a Review Score of 8.1 (8.124) out of 10, based on 4 reviews in the last 2 years. Over all time Alternative House Care Home has 34 reviews.

Overall Experience

  • 29
  • 4
  • 0
  • 0
  • 1

Date Published

34
0
2
4
30

Review from Racheal B (Granddaughter of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Awful experience for my nana who is very early onset of dementia. Very dirty and dull place for dementia patients. Flooring into dining room is a trip hazard, I almost tripped over myself! Residents eat in living area even though dining room is there. Hardly any stimulation for the residents. Please
avoid this place.

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Review from Janette A (Sister of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of both the Blackburn and Blackpool care homes for several years. She suffers from Alzheimer's disease and the relaxed environment at Blackburn, where she is currently living is ideal for her. There is a very homely feel to the place and she is kept warm, clean, well-fed,
and cared for. All the staff are exceptionally kind to her and she appears to be happy and settled. At this stage of her life, what more could I ask for?

Reply from Kate Blyth, Owner at Alternative House Care Home

The manager has a fondness for this lady as she used to be one of her teachers years ago at school. Its been a pleasure caring for her!


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Review from Nick B (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received first-class care throughout his time at the care home, from fully trained compassionate staff. The care home is very well managed and presents spotlessly clean at all times. The living environment is very welcoming.

Reply from Kate Blyth, Owner at Alternative House Care Home

Thank you Nick for your kind words the team very much enjoyed looking after your father and they appreciate your positive feedback.


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Review from N H (Friend of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a family friend went in, I visited the home. I was surprised by how homely it felt, instantly making my visit relaxed and enjoyable. We were asked if we wanted to use a room to be more private but it was nice to allow them to remain with the other residents as they were getting used to them and
their new surroundings, the staff seemed to be very attentive.
I couldn't really complain.

Reply from Kate Blyth, Proprietor at Alternative House Care Home

We appreciate you taking the time to review the care offered in our home.


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Review from D K (Nephew of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really amazed at how well this nursing home is run. Everything is very clean, staff are polite and professional. My auntie loves staying there, she thinks she's on holiday. Lots of fresh air and great food.

Reply from Kate Blyth, Proprietor at Alternative House Care Home

The team are grateful for your input. Thank you for the compliment.


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Review from R H (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely welcoming care home a cosy experience. My father really enjoyed the home-cooked food and the 24 hours care with nothing too much trouble with the friendly thoughtful, patient staff. A thoroughly great time to relax and enjoy a small 'family' experience for a long or short break of respite care.

Reply from Kate Blyth, Owner at Alternative House Care Home

Thank you so much for taking the time to respond, the team are so grateful that you value their efforts.


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Review from S M (Daughter of Resident) published on 2 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is happy and settled in the home. All the staff are friendly, caring, and helpful. Nothing is too much trouble. The home has a lovely homely atmosphere.

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Review from M R (Friend of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Feng Shui House is a home to home care home and has a family feel to it. The staff are all friendly and very caring. Residents are always treated with respect and dignity. Always made to feel welcome when I visit my friend here.

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Review from C S (Power of Attorney of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Feng Shui House has a family feel to it and I believe that the resident I have a connection to is treated respectfully and with dignity. The people who look after her appear to have genuine respect for all of the residents and they are kept clean and well-fed. My only reservation is that because of
the pandemic, understandably all the activities which were provided by outside people were stopped. I feel that the residents would benefit considerably if these activities were started up again and the hairdresser could come back.

Reply from Kate Blyth, Proprietor at Alternative House Care Home

Thank you for taking the time to review the facilities and care afforded to your loved ones. The team really appreciate this, it has been a difficult period and not a situation we ever want to experience again. It has been a trying time for all concerned and we managed to keep everyone safe. That was the main objective, but are delighted you have taken the time to review their commitment.


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Review from Paul E (Nephew of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was transferred to Feng Shui House in Blackburn following a temporary stay in another care home. Unfortunately, my uncle's stay was very short-lived as he needed urgent hospital care. The care home acted in a very professional manner, calling the ambulance and keeping the family notified. I
have dealt with the owner and several of the staff over the last few weeks trying to secure a place at this care home. I would have no hesitation in recommending Feng Shui House Blackburn, the staff have been brilliant to deal with. Due to family circumstances, we're going to have to find my uncle a place at a care home nearer to where another relative lives when he is eventually discharged from the hospital.

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Review from Julie N (Daughter of Resident) published on 23 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mum moved into this care home in July 2021, I found the move for her to be the hardest thing I've ever done in my life, moving her from the family home but at 98 she needed more care than I could give her. I was distraught on moving day! Three months down the line now and it's amazing. Mum
is so content and the staff are wonderful, all so friendly. Mum is enjoying their company and interacting with them. I feel so relieved now knowing mum is cared for and happy.

Reply from Kate Blyth, Proprietor at Alternative House Care Home

Many thanks for the vote of confidence, the team appreciates you taking the time to review us.


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Review from Glenys C (Daughter of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very grateful to the home, I regard the staff as friends; extremely kind and always go above and beyond. My mum is content, safe and loves her meals (which smell delicious). I go in and out to see Mum most days and am always made very welcome. It's been very difficult obviously since Covid but I
feel lucky my mum is being very well looked after. I speak to members of staff regularly, always happy to give good updates and if Mum needs anything. Thank you and keep doing such a fantastic and caring job.

Reply from Luke Evans, Registered Manager at Alternative House Care Home

Thank you for these kind words, we all appreciate this.


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Review from Nicola G (Friend of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beloved friend spent 18 months here at Feng Shui House Blackburn care home. I don't think I could ever praise this home, management or staff enough for the level of care he received. He was so happy here. I loved going to visit too, obviously to see him but I was always made to feel so welcome and
comfortable. The staff were always friendly and extremely professional, they went above and beyond. I always found Feng Shui House to be very clean and tidy. My friend loved the meals here, he said they were "impeccable"! My friend has recently passed away but I take great comfort in knowing he couldn't have been more looked after or cared for by the wonderful earth angels here at Feng Shui House, I feel forever grateful and truly blessed. I would have no hesitation whatsoever at recommending this outstanding care home and I will never ever forget them.

Reply from Kate Blyth, Proprietor at Alternative House Care Home

We appreciate you writing this review in this current period. The staff appreciates the positive comments made here to boost morale.


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Review from Helen V (Daughter of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Feng Shui care home to friends and family. The staff care for my father with kindness, respect and professionalism. The home has remained Covid 19 free since the 12th March (2020) and myself and the family thank the staff for their commitment in this respect.

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Review from Barry M (Son of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident in the home last March, having enjoyed respite stays at Feng Shui House in Blackpool over the previous two years.
Sadly she was resident for just two weeks as her dementia advanced, but my family and I are so glad she spent her last days at Feng Shui House. She was so happy
there with excellent standard of care and genuine love from the staff. When her condition worsened and she went on palliative care, she remained at the home and was given the very best from the lovely staff right until the end. She passed in a happy atmosphere and I am eternally grateful for Feng Shui House for that. I cannot praise or recommend the place highly enough.

Reply from Luke Evans, Registered Manager at Alternative House Care Home

Thank you, Barry, for these kind words, it was an absolute pleasure to be able to provide this care for Mum and allow you all the dignity and respect at this sad time of life.


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Review from Brian Y (Brother of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sister is in this home and being looked after and is extremely happy, staff always very pleasant and always helpful.

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Review from Neil J (Son of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently passed away after spending the last year at Feng Shui.
I cannot speak highly enough of the care she received. Our overriding feeling was that this felt like a home and that the staff really cared about the residents. The food was excellent and freshly cooked and the atmosphere always
felt warm & friendly.
The care Mum received in the last week or two of her life was lovely and respectful.
Overall I would thoroughly recommend Feng Shui to anyone considering a care home for a relative.

Reply from Kate Blyth, Proprietor at Alternative House Care Home

Thank you for your appreciation of the team members, they strive to meet everyone's needs. They do get attached to the residents, we are always sorry for the loss of any resident and their families that is genuine. If we can be of any assistance please do not hesitate to contact us.


Kate


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Review from John C (Son-in-law of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all well trained and always have time to talk to the residents and interreact with them. I find there are always staff talking to the residents and helping them. This continual socialising with the residents allows the staff to learn their individual likes, dislikes, meal preferences and
foibles.
I find the staff and management are very approachable with any concerns and they are always dealt with promptly and efficiently.

Reply from Luke Evans, Registered Manager at Alternative House Care Home

Thank you for those kind words, the team really appreciate this. It was a pleasure to look after your loved one.


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Review from Janice M (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and welcoming home with lovely, friendly and genuinely caring staff. There is always someone available to help or answer queries.
My mum has been here for two years now and is treated with respect and dignity - staff are happy to sit and chat with her and not just 'look after' her.

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Review from L H (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed on respite.
We were invited to stay for lunch and could not believe the choices and quality of food.
The staff were very knowledgeable and helpful.
Would not hesitate to recommend and/or use again.

Reply from Kate Blyth, Proprietor at Alternative House Care Home

Thank you for taking the time to make the comment, it means a lot to the team.


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Current Review Score: 8.1 (8.124)

Overview of Review Score

The Review Score of 8.1 (8.124) out of 10 for Alternative House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.936 for Alternative House Care Home is calculated as follows: ( (33 Excellents x 5) + (2 Goods x 4) + (12 Very Poors x 1) ) ÷ 47 Ratings = 3.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.188 Points relating to the number of positive Reviews for Alternative House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 3 Positive Reviews ÷ 3.2 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Alternative House Care Home

What types of Care is Alternative House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alternative House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Alternative House Care Home have?

There are 6 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Alternative House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alternative House Care Home to the centre of Blackburn?

2.0 mile(s) as the crow flies, distance by road may be significantly further.