Shinfield View

School Green, Shinfield, Reading RG2 9EH
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9.9 167 Reviews
  • Shinfield View, Reading
Shinfield View is a multi-award-winning, purpose-built care home in the village of Shinfield in Berkshire, providing spacious care facilities within a luxury environment.

Situated just outside Wokingham near the city of Reading, Shinfield View is in a fantastic location just off the M4 and A33. A team of professional and skilled staff focus on the needs of the individual while providing high-quality care services, which include residential care and dementia care as well as respite and day care.

The home features its own cinema room where residents can relax, a fully-stocked bar and bistro area, library, private dining room, spa, hairdressing salon and landscaped gardens. The home sits just across from the village green, where family-friendly events take place throughout the year.

Shinfield View has a full-time events manager who organises activities and events for all residents to enjoy, while the home has its own chauffeur driven limousine for use on days out and special occasions.

The pricing policy is all-inclusive - a single weekly fee covers all care, all facilities and all events. This includes the bar and bistro, fine dining, hair salon and entertainment. It may sound too good to be true, but it’s just Shinfield View!

Care Provided by Shinfield View

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 66 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Nadia Koseva (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 167, showing 1-20
9.9

Shinfield View has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years. Over all time Shinfield View has 167 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My wife went into Shinfield View in November 2024, and from the first day I could see that the carers were kind, considerate and understanding. My wife was resident on first floor due to her Dementia diagnosis.
My wife settled in well and enjoyed the food and activities.
I and members of the family
visited regularly and we were always made welcome and kept informed of my wife's wellbeing and activities. One highlight was being able to have lunch in the Bistro with my wife whenever we wished, which she really enjoyed.
As time went on my first impressions of the staff were confirmed they were dedicated, caring, cheerful, and nothing was to much trouble for them.
Sadly my wife's health deteriorated and she required a lot more care, which the staff willingly provided. Sadly my wife passed away in the home on 1st February, and I cannot fault the staffs care from the day that she arrived until her sad passing.

Reply from Tracy Barton, Quality Support and Operations director at Shinfield View

Thank you for your kind words. We are truly honoured to have cared for your wife and are grateful for the trust you placed in us. Our thoughts are with you and your family, and we're glad to have been able to support you during this difficult time. I will be sure to pass your kind words to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

I'm delighted with the care received for my mother. Staff are lovely and truly caring and approachable. Facilities are great, of special note are the organised events. The property is always clean, food is good.

Reply from Nadia Koseva, General Manager at Shinfield View

Thank you so much for the heartfelt feedback and for leaving us the review!


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Overall Experience  Overall Experience 5.0 out of 5

My dad first went to Shinfield for respite, beginning of September he needed to go in permanently due to his decline with his dementia. The move was smooth and Dad has settled in really well. From management through to all the staff, were so kind and caring and helped all of us navigate this change.
Because of the dementia, there have been a lot of ups and downs with my dad's health, communication has been excellent every time. Would definitely recommend this care home, I feel happy that my dad is being looked after well.

Reply from Tracy Barton, Quality Support and Operations director at Shinfield View

Thank you so much for your kind words and thoughtful review. We're delighted to hear that your dad's transition to Shinfield was smooth and that he settled in well. The manager and the team strive to provide compassionate care and support and it's heart-warming to know that this has made a positive difference for your family. We're always here to help navigate any challenges together and your recommendation means a lot to us. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

We were impressed with Shinfield View from the beginning when the newly appointed Manager and her colleague went to my friend's home at short notice for a pre-assessment. Within two days my friend was welcomed into the home. From our first visit, we always received a warm welcome. The receptionist and
carers always had time for us, no matter how busy they were. Shinfield View is a very well-appointed home with a lovely garden and vegetable patch. My friend was a resident on the first floor due to her increasing dementia. The staff were so kind to her, which she herself regularly remarked on. She enjoyed joining in with the activities and thoroughly enjoyed the food which she said was excellent. As her health deteriorated the care of the local GP and nurses and excellent communication with us was always very reassuring. We visited 2 days before my friend died in the home, but were comforted by the fact that she was never left on her own as the end drew near.

Reply from Nadia Koseva, General Manager at Shinfield View

Thank you so much for the heartfelt words! We always strive to provide the best care and help our residents live well and thrive each and every day!


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Overall Experience  Overall Experience 5.0 out of 5

We were very happy when Dad went to Shinfield View, he was safe there and we were not as worried about him as we had been.
Once he settled in, his life there was great, we wish he would go back permanently, but unfortunately, he always wanted to return to his own home.
All his needs were looked after;
as well, as physically looking after his well-being, his mind was kept active with various outings and activities.
He gained friends at Shinfield, both residents and staff.
For someone who had previously led such an active and independent life, we thought it would be difficult for him to adapt but he enjoyed himself.
The environment and surroundings meant it was a pleasure for us as family and friends to visit him, in a lovely, caring environment. The food was lovely & he enjoyed having half a lager too!
Everyone was so kind to him.

Reply from Emma Cook, Receptionist at Shinfield View

Thank you for the kind review, very much appreciated. We loved having Dad here at Shinfield View and we too would like him to move back in permanently as was part of our family here.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, even if under pressure, still manage to smile, great activities for everyone, everyone will find something they enjoy. Residents are encouraged to join in with activities. Surroundings always look fresh and clean, beautiful gardens to sit out in on a sunny day. My mother-in-law looks
very well looked after and enjoys the food, which looks delicious, especially with a glass of wine! Great evening events for families to join in with their loved ones. Turn up at any time and always plenty of staff around and always makes your visit special. My mother-in-law now refers to Shinfield View as her home.
Since being at Shinfield View, we no longer have any stress or worries about her well-being.
Thank you to all the staff for your brilliant and hard work.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much, Judy! We love having her here with us! She has settled in so well! Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Shinfield View has been caring for my 90-year-old father for the past seven months. The level of care from the entire team during his stay has been outstanding. Dad settled very quickly and happily into the care home and his new surroundings, which, frankly, was a surprise, as throughout most of 2022,
he consistently refused to entertain any discussion with his family over his well-being if the conversation ever included mention of care homes!
Dad agreed to a one-month respite trial at Shinfield View, and within only a matter of a few days in their care, he had decided he wanted to stay for good and became a permanent resident. The staff are wonderful - he is treated at all times with the utmost care, respect and dignity. I have had no cause for complaint throughout the past seven months, and I would thoroughly recommend Shinfield View to anyone considering placing a loved one in a care home.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much; we love having Dad with us! He has truly become part of the Shinfield View family!


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Overall Experience  Overall Experience 5.0 out of 5

Words cannot even express how happy we were to choose Shinfield View for our mother’s final months of her life. With a sudden sad diagnosis, she knew she could no longer live on her own. The staff at Shinfield View embraced her with kindness and compassion beyond being like family. Amazing location,
garden, activities, food and a beautiful large room. We were beyond thankful every single day she was there for the comforts and care she received. Weekly varied calendars of events for all levels of abilities, incredible, plentiful, tasty food for all. Such generosity to extend this to visitors and family alike. Carers, staff and admin all going above and beyond day-in-day-out. The end days of my mother’s life were sacred to us, and we were treated with continuous compassion and care around the clock. Truly, couldn’t have asked for anything more. We would highly recommend Shinfield View to anyone lucky enough to consider having their loved one in this beautiful home. My brother and I will forever be grateful.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much, Rachel; Mum made such an impact on all of us in her short time with us; she will be forever in our Shinfield Family, along with you guys. See you soon.


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Overall Experience  Overall Experience 5.0 out of 5

Shinfield View was the perfect home for Mum to spend her last five weeks in. She loved the location and the ability to still share coffee and chat with her friends and family. Above all, the great facilities and events, the staff and the people at Shinfield View are what make it so special. From the
receptionist to the carers, the ladies in charge, the cleaners, cooks, singers and event coordinators - everyone who works at Shinfield View cares for the residents and has a calling and passion for what they do. Thank you all for caring for me and my sister as well as our beloved Mum.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you, Paul; she was such a lovely lady, and we loved having her with us - just wish it was for longer! Take care and see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My father was very well looked after, and the staff were very kind and helpful. He was encouraged to take part in the activities and not remain in his room. He went home looking very well cared for. He was on respite for two weeks.

Reply from Nicola Nokes, Deputy manager at Shinfield View

Thank you so much, Helen, for your kind words about your father's stay here at Shinfield View. We loved meeting him and taking care of him; it was our pleasure. We wish all of you the very best!


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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place Shinfield View is. It is spotless and so beautifully furnished. The staff are also amazing. But this doesn't take away the fact that all the staff are friendly, kind and passionate about how they care for your loved one and their relatives. Our mum moved here in March 2023, but
unfortunately, only had four weeks here before she passed away. She died at the home, and we were all there with her. The staff through the night looked after Mum right until the end and opened up a room for us to take a break, providing endless coffee, tea, sandwiches and pastries. I would not have wanted Mum to have been anywhere else. Our only regret is that Mum couldn't have enjoyed it more surrounded by these beautiful staff who show love, respect and dedication. Don't hesitate to consider this home; you will not regret it. Thank you from the bottom of my heart.

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Overall Experience  Overall Experience 5.0 out of 5

A wonderful, friendly home, like a five-star hotel for the elderly. Good continuity of staff - sone for over six years. All staff are lovely, showing care, empathy and understanding for both residents and their families. Residents are encouraged to take part in the varied activity program, including
exercise classes, chair practice, trips out etc. They keep an eye on the resident's dietary requirements and intake. They take photos for Facebook to keep loved ones updated. Fun and happy atmosphere throughout. We have both enjoyed the social activities and feel very happy.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much for the lovely review. We are so glad your relative is so happy at Shinfield View.


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Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, always go above and beyond. Lots of activities for guests and beautiful food in a lovely bistro. Thank you for the care of Mum.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much, Sue; we loved having mum with us.


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Overall Experience  Overall Experience 5.0 out of 5

A very friendly, well-run care home with excellent activities and catering for everyone's needs who wish to participate. A feeling of friendliness as soon as you walk in through the door. Very pleased I chose this home for my sister - as she says, "we couldn't have done better".

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you, Marian. We love having your sister here with us and she has settled in so well. Hope to see you soon,


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Overall Experience  Overall Experience 5.0 out of 5

From my mother's first to the very last day at Shifield View, the service, care and respect have been outstanding. I cannot single out individual members of staff as they have all been equally outstanding - housekeepers, kitchen, care and activities. My mother's end-of-life care was also very moving
and respectful by all involved. Thank you, Shinfield View.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much we loved having mum with us and being part of the Shinfield View family. Please keep in touch.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent facility and a wonderful primary carer. Fantastic care from all staff. Mum has been drawn out of her shell and is happy to return. So many activities and encouragement to join in. All the staff know all the residents well. Clean and well-maintained surroundings. Dignity is maintained at all
times. Treated as people and not as patients/clients.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much for a lovely review, Niki; we loved having mum back with us for a second time. We can't wait to have her back with us. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you so very much for taking such good care of our nan over the past four weeks whilst she has been in respite care.
She has thoroughly enjoyed all of the day trips, entertainment, food and a glass of wine!
She has been so well looked after; the staff have truly been incredible, she has formed
some wonderful friendships, and she can't stop talking about all of you.
The most important part of her stay has been interacting with people; we will encourage her to pop in to say hello as often as she can.
She is thrilled to be home but will miss you all so much; thanks once again for everything.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much, Kate; we loved having your nan with us. We can't wait for her to come back and see us! Take care.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has taught in a primary school and a secondary school for over 40 years. He is a bachelor and was finding it very difficult to cope at home. He was diagnosed with Alzheimer's, and his doctor recommended I find a care home that could provide my brother with the social stimulation that he required.
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staff at Shinfield View are all very caring and provide my brother with the respect and dignity which he deserves. The activities staff have tried to ensure that he is included in activities within the care home and in outside visits where he can bring out the best of what he remembers from his career. He particularly enjoys his time with the group and their Mums in the garden and when he dances with other residents to tunes played by a visiting band or singers.

Reply from Nicola Orwin, Deputy Manager at Shinfield View

Thank you so much, Richard - we love having your brother here with us; he brings so much energy to the home.


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Overall Experience  Overall Experience 5.0 out of 5

A happy home! The staff are very kind, attentive and caring, and there is good interaction with the residents and their families. The residents are well cared for. The home is tastefully decorated and spotlessly clean. The bedrooms have adequate furniture. No one will ever starve during their stay at
Shinfield View, as the quality of the food is exceptional and plentiful! For those residents that wish to participate, there is a very popular events timetable. For those that want quiet time, there is a lovely library room or lobby area with comfortable seating. There is a very nice, secure garden and patio area with tables and chairs.

Reply from Nicola Orwin, Deputy Manager at Shinfield View

Thank you so much for such a kind review; we really enjoyed having Mum stay with us, and we do hope to see you both again soon.


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Overall Experience  Overall Experience 5.0 out of 5

In late 2021, we realised live-in carers were no longer able to meet our mother's needs. We viewed several care homes and were immediately impressed by Shinfield View - friendly, professional and with all-inclusive fees, no hidden extras.
Mum moved here in December. Staff have dealt brilliantly with
the challenges of Covid and kept us up to date with the home's Covid precautions.
They have worked hard to help Mum settle in and enjoy a better quality of life than was possible in her own home. Her mobility has improved and after years of being housebound, she has been able to join group outings, including to the seaside.
News and photos of outings and activities are posted on the Shinfield View Facebook page - the food always looks splendid!

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much. Mum has settled in really well. She is off to Stonehenge today. Hopefully, see you soon. Thank you.


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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Shinfield View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Shinfield View is calculated as follows: ( (137 Excellents x 5) + (6 Goods x 4) ) ÷ 143 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Shinfield View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (2)

Jodie

Jodie Whatmore

Job Title: General Manager

Joined: 2018

I have worked in Health and Social Care since 2011 and progressed from being a Care Assistant to General Manager.


I am passionate about making a difference to peoples lives and really putting our residents at the heart of everything we do. I am so proud to work alongside Nicola and the fantastic team at Shinfield View!


Nicola

Nicola Orwin

Job Title: Deputy Manager

Joined: 2017

My name is Nicola Orwin. I am very excited to be the Deputy Manager here at Shinfield View. I have worked at Shinfield View for over 4 years now in various roles and it really is a home from home for me. I am very passionate about ensuring our residents get the very best in their later years and I am very much looking forward to working alongside Jodie to ensure we continue to deliver the very best outstanding care.


Frequently Asked Questions about Shinfield View

What types of Care is Shinfield View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Shinfield View provide?

Day Care & Convalescent Care are other types of care provided.

How many Rooms does Shinfield View have?

There are 66 Single Rooms.

What are the Facilities & Services at Shinfield View?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shinfield View to the centre of Reading?

3.6 mile(s) as the crow flies, distance by road may be significantly further.