Shinfield View

School Green, Shinfield, Reading RG2 9EH
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9.9 167 Reviews
  • Shinfield View, Reading
Shinfield View is a multi-award-winning, purpose-built care home in the village of Shinfield in Berkshire, providing spacious care facilities within a luxury environment.

Situated just outside Wokingham near the city of Reading, Shinfield View is in a fantastic location just off the M4 and A33. A team of professional and skilled staff focus on the needs of the individual while providing high-quality care services, which include residential care and dementia care as well as respite and day care.

The home features its own cinema room where residents can relax, a fully-stocked bar and bistro area, library, private dining room, spa, hairdressing salon and landscaped gardens. The home sits just across from the village green, where family-friendly events take place throughout the year.

Shinfield View has a full-time events manager who organises activities and events for all residents to enjoy, while the home has its own chauffeur driven limousine for use on days out and special occasions.

The pricing policy is all-inclusive - a single weekly fee covers all care, all facilities and all events. This includes the bar and bistro, fine dining, hair salon and entertainment. It may sound too good to be true, but it’s just Shinfield View!

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Care Provided by Shinfield View

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 66 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Nadia Koseva (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Shinfield View Reviews (167)

Total of 167, showing 41-60
9.9

Shinfield View has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years. Over all time Shinfield View has 167 reviews.

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Review from S W (Friend of Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit Shinfield View I am greeted with a warm welcome and the staff are so friendly. I am friends with a resident. The care home is so clean and always tidy.

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Review from S H (Friend of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are lovely and so caring.
The residents look so happy every week that I come to visit.
The rooms are always lovely and clean and always do different activities each week.
The management is always so friendly, and you always feel so welcome.

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Review from H P (Friend of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are very welcoming and lovely towards all the residents. They run amazing activities that all the residents seem to enjoy and look forward to. The gardens and the home is kept to a very high standard and is very clean and spacious. There is always a good range of food and drinks available
and residents enjoy the food.

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Review from M K (Son of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 21 months, she has Alzheimer's.
I have been very impressed by the care she has been given and especially by the dedication and professionalism of all the staff.
The standard of the catering and of the activities provided are also outstanding.

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Review from T C (Daughter of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall it has been a very liberating and satisfying experience, placing my mother, who has Alzheimer's, with Shinfield View. In addition, I have witnessed, not only the care and concern for my mother but all the residents. Carers give a great deal of themselves.

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Review from B B (Husband of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is of great comfort to me to know that my wife, who has Alzheimer's is being looked after very well. It was therefore easy to complete the questionnaire. My wife paces the corridors a considerable amount of her time and has, as a result when I visit, I sit in the corridor in order to spend as much
time as possible with her. Sitting in the corridor I see a lot of activity of staff and residents and it is very reassuring to see how kind and considerate staff are with residents and how helpful staff are with visitors. It is easy to understand why Shinfield View was rated 'Outstanding' by CQC.

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Review from I W (Son of Resident) published on 4 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The 5-star hotel care home.

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Review from G F (Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I opted to have meals in my room but from ordering my meal to actually receiving it, could be up to one hour, three times my desert course didn't arrive. My evening meal before returning home the next day didn't even arrive. I managed to contact a member of staff and she came back with 3 small tired-looking
sandwiches and a yoghurt. She said the kitchen was closed.

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Review from W G (Son-in-law of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Shinfield View recently hosted an 80th Birthday party for my mother in law. Providing the facilities to be able to do this amazing in itself but combined with the enthusiasm and professionalism of all the staff made it a very special day for her. Nothing was too much trouble.

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Review from Martyn H (Brother of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with this level of care.
My sister is in excellent hands.
Keep up the good work.

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Review from Felicity A (Sister of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were greeted by very friendly staff. After booking in we were taken to see my sister, who was sitting in your beautiful garden. We all went inside and had a beautifully cooked lunch. The staff were very friendly and nothing was too much trouble.

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Review from Jean C (Respite Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am still not sure if Shinfield View is on planet Earth because everyone is so kind, caring and helpful. Nothing at all is too much trouble. They also have a great sense of humour. Each day there is something going on. It is great. Many thanks.

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Review from John R (Relative of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long drive, we were greeted by really friendly and professional staff. We were offered a drink and a beautiful lunch. The grounds are beautiful and staff were attentive and the engagement from staff to residents was excellent. The home is immaculately clean and my wife's Aunt is extremely happy
and content here. I would highly recommend this residential home.

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Review from Michelle R (Niece of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. Beautiful food and the grounds were beautiful. My Auntie said how very happy she was there. They are fantastic to her.

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Review from Hannah K (Granddaughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly place. Great to see how well looked after my Grandma is here.

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Review from K C (Cousin of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my opinion, Shinfield View is very well managed and has a conscientious and friendly staff. The activities cover a wide range and are excellent and well organised.

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Review from M G (Daughter of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a great deal of expertise in elderly care as a consultant and therefore a good care home was essential - this is perfection. Attentive and proactive staff, flexible and responsive to change and a truly lovely environment. Price is very reasonable and quality is superb. Dad has settled well and
this is entirely due to the brilliant carers. Since a recent hospital stay, he has been to the seaside, interacted with great entertainment and eaten like a king. It is all round 5 star - look at social media page for a full range of activities.

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Review from Diane A (Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love my room and garden. Very happy.

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Review from Jim P (Son of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since June 2018 and is very happy. Her care is excellent from all members of staff, who all go above and beyond to ensure she is comfortable, entertained and well looked after. All staff, whether Carers, Domestic, Entertainment or Catering, take time to talk to Mum and they never
seem rushed. There's plenty of activities in-house and regular trips out; including some organised following requests from individual residents. The food is of a high standard and varied; I regularly join Mum to eat lunch with her and am made very welcome by the Bistro staff.

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Review from Joanne H (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I needed to find a care home at short notice for my mother. We had considered this home previously so once the need arose we did not hesitate to choose this home for our mother. The staff have been so helpful and understanding form the moment Mum moved in. All the staff are so considerate,
kind and nothing is too much trouble. We cannot recommend Shinfield View care home highly enough.

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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Shinfield View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Shinfield View is calculated as follows: ( (137 Excellents x 5) + (6 Goods x 4) ) ÷ 143 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Shinfield View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (2)

Jodie

Jodie Whatmore

Job Title: General Manager

Joined: 2018

I have worked in Health and Social Care since 2011 and progressed from being a Care Assistant to General Manager.


I am passionate about making a difference to peoples lives and really putting our residents at the heart of everything we do. I am so proud to work alongside Nicola and the fantastic team at Shinfield View!


Nicola

Nicola Orwin

Job Title: Deputy Manager

Joined: 2017

My name is Nicola Orwin. I am very excited to be the Deputy Manager here at Shinfield View. I have worked at Shinfield View for over 4 years now in various roles and it really is a home from home for me. I am very passionate about ensuring our residents get the very best in their later years and I am very much looking forward to working alongside Jodie to ensure we continue to deliver the very best outstanding care.