Shinfield View

School Green, Shinfield, Reading RG2 9EH
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9.9 167 Reviews
  • Shinfield View, Reading
Shinfield View is a multi-award-winning, purpose-built care home in the village of Shinfield in Berkshire, providing spacious care facilities within a luxury environment.

Situated just outside Wokingham near the city of Reading, Shinfield View is in a fantastic location just off the M4 and A33. A team of professional and skilled staff focus on the needs of the individual while providing high-quality care services, which include residential care and dementia care as well as respite and day care.

The home features its own cinema room where residents can relax, a fully-stocked bar and bistro area, library, private dining room, spa, hairdressing salon and landscaped gardens. The home sits just across from the village green, where family-friendly events take place throughout the year.

Shinfield View has a full-time events manager who organises activities and events for all residents to enjoy, while the home has its own chauffeur driven limousine for use on days out and special occasions.

The pricing policy is all-inclusive - a single weekly fee covers all care, all facilities and all events. This includes the bar and bistro, fine dining, hair salon and entertainment. It may sound too good to be true, but it’s just Shinfield View!

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Care Provided by Shinfield View

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 66 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Nadia Koseva (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Shinfield View Reviews (167)

Total of 167, showing 61-80
9.9

Shinfield View has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years. Over all time Shinfield View has 167 reviews.

Overall Experience

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Review from Rita T (Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've lived here for 18 months.
I'm very happy and well looked after.

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Review from Luise H (Friend of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Shinfield View care home with a friend for several months now. I always find the staff friendly, caring and helpful. There is so much for the residents to do and there are lots of varied activities to entertain them.
I would not hesitate to place my own parents here if necessary
in the future.

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Review from Brenda H (Friend of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities.
Wonderful atmosphere.

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Review from Deborah B (Daughter-in-law of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is wonderful. It does not feel like a care home, it's like a posh hotel. The staff are so helpful. Hope I don't need to go in a home but if I have to, I hope it's here.

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Review from Lesley B (Daughter of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am flying out to LA this Christmas to be with my son and family, having lost my darling husband in May.
I am completely confident that my lovely mum will be in such good hands and encouraged to enjoy all the amazing activities organised for residents. Just wish mum could remember how much they enrich
her life but sadly Alzheimers robs her of such wonderful experiences. Thank you all.

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Review from S R (Friend of Resident) published on 12 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve always found the home to be very community oriented and so welcoming whenever I visit. The home is warm and the residents appear happy and well cared for. The food always looks amazing too!

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Review from Elaine F (Daughter of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Shinfield View in November and in just four weeks we (the family) feel we are coming home when we visit Mum. The staff are friendly, caring and I feel we have known them for years!
I feel such peace with Mum staying here - I know she is being so well cared for both emotionally and
physically.
Thank you.

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Review from Sue S (Friend of Resident) published on 12 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home often to see my friend. The home is always well presented and the staff are welcoming and friendly and I wouldn’t hesitate to recommend it.

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Review from Carol B (Niece of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place! Bright, lively, clean and amazing care with lots going on, events, outings, visiting children etc. A friendly and caring atmosphere where the staff know the residents highly recommend.

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Review from Pauline K (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives is very good and I am extremely pleased with Shinfield View. The staff are well trained and friendly offering an excellent standard of care. There is a range of activities provided with opportunities for going out. The Activity Coordinators make a great team in this area.
My mother is very content here. One area for improvement is keeping family informed of doctors/hospital appointment outcomes.

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Review from Simon J (Son of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a recently arrived resident at Shinfield View. From the first day she arrived the staff have been wonderful. They provide great care and have improved my mother's life completely. Before coming to the home mum was becoming lonely and isolated. The staff, residents and all the activities
have given mum a new lease of life.
I highly recommend this home.

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Review from S W (Son of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice, bright room.
Empathetic and simply amazing staff that have managed to get mum involved in all the activities.
Hands-on management which shows a real team spirit.

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Review from Ernest W (Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoyed the stay. All good.

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Review from Nicola L (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the care provided at Shinfield View. The staff are all so friendly and nothing is too much trouble. The rooms are lovely and very clean. The food is excellent. The entertainment is varied and so much effort made. I would have no hesitation in recommending Shinfield View
and have already done so.

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Review from E J (Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the staff. I find them very caring and happy with the people who have to stay here.

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Review from Kenneth M (Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food staff. Carers are very good. I enjoy living here.

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Review from Amanda B (Daughter of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming vibrant home from home with the dedicated caring staff. Great atmosphere and would highly recommend, especially for residents with dementia.

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Review from Stella P (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not tell you what a relief it is to find somewhere where my mum is happy. As a carer for a parent with dementia one is very aware of the vulnerability of our parent but Shinfield View is full of life, the staff are very friendly and professional. My Mum is enjoying it so much she has asked to
stay for another two weeks. You can't get a better recommendation than that. Thank you, everyone.

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Review from Paul M (Son of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When comparing Shinfield View with other care homes, it is one of the best.

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Review from Jon F (Son of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have no hesitation in recommending Shinfield View to anyone. I trust the staff implicitly with all aspects of my mothers care having a background in this field of employment the positive change in my mum from the time she arrived here, within 2 weeks she was coming out of her shell.
Also,
her diet and food choices have changed for the better and she is eating well. 100 out of 100.

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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Shinfield View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Shinfield View is calculated as follows: ( (137 Excellents x 5) + (6 Goods x 4) ) ÷ 143 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Shinfield View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (2)

Jodie

Jodie Whatmore

Job Title: General Manager

Joined: 2018

I have worked in Health and Social Care since 2011 and progressed from being a Care Assistant to General Manager.


I am passionate about making a difference to peoples lives and really putting our residents at the heart of everything we do. I am so proud to work alongside Nicola and the fantastic team at Shinfield View!


Nicola

Nicola Orwin

Job Title: Deputy Manager

Joined: 2017

My name is Nicola Orwin. I am very excited to be the Deputy Manager here at Shinfield View. I have worked at Shinfield View for over 4 years now in various roles and it really is a home from home for me. I am very passionate about ensuring our residents get the very best in their later years and I am very much looking forward to working alongside Jodie to ensure we continue to deliver the very best outstanding care.