The carers are lovely and so caring. The residents look so happy every week that I come to visit
S H (Friend of Resident)
this is perfection
M G (Daughter of Resident)
Very impressed with this level of care. My sister is in excellent hands. Keep up the good work.
Martyn H (Brother of Resident)
Shinfield View has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years. Over all time Shinfield View has 167 reviews.
Review from Gary B (Son of Resident) published on 1 August 2018
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Review from F S (Husband of Resident) published on 1 August 2018
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Review from Angela B (Daughter-in-law of Resident) published on 1 August 2018
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Review from Christopher G (Respite Resident) published on 29 June 2018
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Review from Demi F (Granddaughter of Resident) published on 28 June 2018
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Review from Kevin F (Son of Resident) published on 28 June 2018
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Review from Christine B (Niece of Resident) published on 26 June 2018
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Review from Shelley V (Daughter of Resident) published on 22 June 2018
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All the staff are so caring, nothing is too much trouble.
The food is superb restaurant quality.
The entertainment is great and the two fun-loving ladies who take care of the events are just lovely
I will definitely move into this 'care hotel' myself in future years.
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Review from Margaret R (Friend of Resident) published on 9 May 2018
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Review from David A (Friend of Resident) published on 9 May 2018
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Review from Lyn T (Friend of Resident) published on 8 May 2018
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Review from Roger P (Friend of Resident) published on 2 May 2018
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Review from J D (Friend of Resident) published on 1 May 2018
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Review from Barbara G (Friend of Resident) published on 26 April 2018
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Review from A P (Friend of Resident) published on 25 April 2018
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Review from George G (Friend of Resident) published on 25 April 2018
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Review from Heather P (Daughter-in-law of Resident) published on 9 April 2018
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Review from Patricia M (Resident) published on 6 April 2018
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Review from Gwen P (Friend of Resident) published on 27 March 2018
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Review from Theresa J (Friend of Resident) published on 27 March 2018
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The Review Score of 9.9 (9.867) out of 10 for Shinfield View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Shinfield View is calculated as follows: ( (137 Excellents x 5) + (6 Goods x 4) ) ÷ 143 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.909 Points relating to the number of positive Reviews for Shinfield View is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2018
I have worked in Health and Social Care since 2011 and progressed from being a Care Assistant to General Manager.
I am passionate about making a difference to peoples lives and really putting our residents at the heart of everything we do. I am so proud to work alongside Nicola and the fantastic team at Shinfield View!
Job Title: Deputy Manager
Joined: 2017
My name is Nicola Orwin. I am very excited to be the Deputy Manager here at Shinfield View. I have worked at Shinfield View for over 4 years now in various roles and it really is a home from home for me. I am very passionate about ensuring our residents get the very best in their later years and I am very much looking forward to working alongside Jodie to ensure we continue to deliver the very best outstanding care.