Shinfield View

School Green, Shinfield, Reading RG2 9EH
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9.9 167 Reviews
Shinfield View is a multi-award-winning, purpose-built care home in the village of Shinfield in Berkshire, providing spacious care facilities within a luxury environment.

Situated just outside Wokingham near the city of Reading, Shinfield View is in a fantastic location just off the M4 and A33. A team of professional and skilled staff focus on the needs of the individual while providing high-quality care services, which include residential care and dementia care as well as respite and day care.

The home features its own cinema room where residents can relax, a fully-stocked bar and bistro area, library, private dining room, spa, hairdressing salon and landscaped gardens. The home sits just across from the village green, where family-friendly events take place throughout the year.

Shinfield View has a full-time events manager who organises activities and events for all residents to enjoy, while the home has its own chauffeur driven limousine for use on days out and special occasions.

The pricing policy is all-inclusive - a single weekly fee covers all care, all facilities and all events. This includes the bar and bistro, fine dining, hair salon and entertainment. It may sound too good to be true, but it’s just Shinfield View!
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Care Provided by Shinfield View

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 66 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Nadia Koseva (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Shinfield View Reviews (167)

Total of 167, showing 161-167
9.9

Shinfield View has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years. Over all time Shinfield View has 167 reviews.

Overall Experience

  • 160
  • 7
  • 0
  • 0
  • 0

Date Published

167
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5
12
155

Review from David B (Son-in-law of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The premises are immaculate with great patient care. Staff are extremely helpful and show a great level of care for the residents. Accommodation is superb with good sized rooms and the food served is exceptional.

Reply from Jenny Fuller, Operations Director at Shinfield View

Thank you very much for taking the time in providing this very positive feedback.


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Review from Vicky D (Granddaughter of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Shinfield View 4 days after it opened. My nan had been in hospital for 2.5 months and was being discharged. Nan no longer could live alone after her stroke. We had viewed a number of care homes and Shinfield View was by far the best. Obviously it is brand new but it is decorated tastefully.
The communal areas and bedrooms are light and spacious. It is extremely clean which is something nan values. All the staff are wonderful with nan and treat her with respect and care. They are also great with the family at a hard time.

Reply from Jennifer Fuller, Operations Director at Shinfield View

We are oh so aware that leaving your loved one with us is a very hard thing to do and we are so proud that your experience has been a good one and that you all are made so welcome. Thank you for your kind comments.


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Review from Catherine D (Daughter of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking for a care home for a loved one is a very emotional process. As soon as we stepped into Shinfield View we were greeted by the manager and several staff, who made us feel very welcome. The building is light, luxuriously furnished and decorated with a number of communal areas which are delightful.
The manager showed us around and was justly proud of her wonderful home. The home offers a number of facilities for the comfort, enjoyment and enrichment of residents and their families. Just a few days after entering the home, mum celebrated her 88th birthday and we were able to have a wonderful lunch with her. I know this meant a lot to mum. I certainly feel confident that mum is in a safe caring environment, where the staff do everything they can, to make the residents comfortable and safe.

Reply from Jenny Fuller, Operations Director at Shinfield View

Your comments truly reflect what we aim to achieve, so thank you for taking the time in providing us with your feed back.


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Review from Frederick D (Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been fortunate enough to have travelled quite widely and to have stayed in fine hotels in various parts of the world. Shinfield View is not a hotel of course, it is more than that. It is a care home in fine luxury and a most beautifully decorated, modern building. The standard of
care that they provide is first class. The cuisine it offers is excellent. The real jewel in it's crown is however the staff. Without exception, every member of the team that we have met has been most welcoming, courteous, kind and helpful. Nothing is too much trouble.

Reply from Jennifer Fuller, Operations Director at Shinfield View

Thank you very much for your kind feed back. I am so pleased that you not only enjoy the environment that Shinfield View has to offer, but our wonderful team of staff who without we could not provide the care and service we do.


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Review from Karen H (Daughter of Resident) published on 13 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shinfield View has only just opened but I have no doubt they will be full in no time. So warm and welcoming. I was looking for respite care for my mother and they have gone out of their way to help.
The home is beautiful with wonderful rooms and tasteful decorations and friendly staff.
The thing
that struck me most of all was the respect shown to people, both visitors and the residents.
I have visited several homes in my quest for respite and the standards vary so much, Shinfield View is the best by far!

Reply from Jennifer Fuller, Operations Director at Shinfield View

Thank you so much for taking the time to write such a lovely review. We are so pleased you feel our team have made you welcome, because it's important that not just the people who live with us but their friends and family feel at home.


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Review from Doreen P (Friend of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to come back. The care and support can't be faulted. Given the choice between here and a five star hotel I would choose here. Reassuring to see someone you care for being so well cared for.

Reply from Jenny Fuller, Operations Director at Shinfield View

Thank you for taking time in submitting this review, it is extremely important that we are able to measure the service we are providing through reviews like yours.


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Review from Michael L (Son of Resident) published on 13 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is luxurious with good facilities and you can dine with your relatives free of charge and even get a complimentary glass of wine.
They are making a big effort to make you feel welcome even having social events to entertain guests and their relatives and friends.
I cannot make any negative
comments.


I hope they keep up the good work.
Also the visitors car park is good and the place does not feel like an institution.


Reply from Jenny Fuller, Operations Director at Shinfield View

Thank you so much for your very positive feedback. Our aim is to give residents, their family and friends a varied entertainment schedule with the facilities that encourage people to want to stay with us and visit longer.


We feel that having family and friends around us is what gives us a sense happiness in life. Having the Bistro, cinema, private dining facilities and the events that we do all free of charge to friends and family and all-inclusive to the residents, assists us in ensuring we are a place that people want go, use the facilities we have and spend time with their loved ones.


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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Shinfield View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Shinfield View is calculated as follows: ( (137 Excellents x 5) + (6 Goods x 4) ) ÷ 143 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Shinfield View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Top 20 Mid-size Care Home Groups 2025

Recipient: Berkley Care Group

Date: Friday 31 Jan 2025 More details

Top 20 Mid-size Care Home Groups 2024

Recipient: Berkley Care Group

Date: Wednesday 31 Jan 2024 More details

Top 20 Mid-size Care Home Groups 2023

Recipient: Berkley Care Group

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (2)

Jodie

Jodie Whatmore

Job Title: General Manager

Joined: 2018

I have worked in Health and Social Care since 2011 and progressed from being a Care Assistant to General Manager.

I am passionate about making a difference to peoples lives and really putting our residents at the heart of everything we do. I am so proud to work alongside Nicola and the fantastic team at Shinfield View!

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Nicola

Nicola Orwin

Job Title: Deputy Manager

Joined: 2017

My name is Nicola Orwin. I am very excited to be the Deputy Manager here at Shinfield View. I have worked at Shinfield View for over 4 years now in various roles and it really is a home from home for me. I am very passionate about ensuring our residents get the very best in their later years and I am very much looking forward to working alongside Jodie to ensure we continue to deliver the very best outstanding care.

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