It is always lovely to come and visit Ryefield. Staff are friendly and always happy to help
Fionn O (Friend of Resident)
Ryefield is a place that has brought peace of mind, trust and care to myself and my family.
Jeanette C (Daughter of Resident)
The staff are brilliant - caring, well trained and they all have a genuine, warm rapport
Claire B (Daughter of Resident)
All inclusive such as hairdressing, trips, meals etc...
Ryefield Court has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years. Over all time Ryefield Court has 137 reviews.
Review from Patsy T (Daughter of Resident) published on 10 March 2025
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Reply from Tim Woolford, Customer Relations Manager at Ryefield Court
Thank you so much for your feedback, we are so pleased that your mum is enjoying her stay with us.
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Review from B T (Son of Resident) published on 10 March 2025
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Reply from Tim Woolford, Customer Relations Manager at Ryefield Court
Thank you very much for your positive comments, which are greatly appreciated by our team.
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Review from Suzanne H (Daughter of Resident) published on 10 March 2025
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Reply from Tim Woolford, Customer Relations Manager at Ryefield Court
We really appreciate your kind comments and it is our pleasure to look after your father.
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Review from Sue B (Daughter of Resident) published on 24 January 2025
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you so much for your lovely review, I am so pleased you all had a great time celebrating your Mum's very special 100th Birthday.
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Review from Brett H (Son of Resident) published on 16 January 2025
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you for your lovely review and so glad your mum enjoyed her stay at Christmas.
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Review from Christina W (Daughter of Resident) published on 5 December 2024
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you for your lovely feedback and so glad your mother was happy living at Ryefield Court.
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Review from C M (Daughter of Resident) published on 12 November 2024
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you for the great feedback, I am so pleased your mum is happy at Ryefield Court.
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Review from B L (Sister of Resident) published on 29 October 2024
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you for your lovely review. It is our pleasure to look after your brother.
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Review from Paul D (Son of Resident) published on 16 October 2024
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you for your lovely comments and glad you are happy at Ryefield Court Care Home. We are always looking at ways to improve the quality in the Home and would really like to know what we could do differently to improve your experience.
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Review from Adella D (Resident) published on 15 October 2024
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Reply from Yvonne Keating, General Manager at Ryefield Court
Thank you very much for taking the time to share your positive review. I am proud of the team here at Ryefield Court who will always do their best to maintain the high standards of care and accommodation that we expect. I am so pleased to read about how comfortable you have been and that you have felt well looked after. I will gladly share these comments with the team. Please do not hesitate to contact me if you have any further feedback.
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Review from L C (Friend of Resident) published on 15 October 2024
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Review from B T (Daughter of Resident) published on 22 August 2024
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you so much for such a lovely review. It was our pleasure to look after your father at Ryefield Court Home. We appreciate all feedback at Ryefield Court Care Home and we will share your comments with the team.
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Review from Alison R (Daughter of Resident) published on 19 August 2024
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Reply from Yvonne Keating, Interim General Manager at Ryefield Court
Thank you very much for your lovely review, we are so glad you enjoyed your dinning experience at Ryefield Court.
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Review from Mary K (Daughter-in-law of Resident) published on 14 August 2024
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Review from Mark K (Son of Resident) published on 14 August 2024
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Reply from Yvonne Keating, General Manager at Ryefield Court
Thank you so much for sharing this lovely review. We're thrilled to hear that you and your family enjoyed the Sunday roast and the experience in our private dining room. Our team takes pride in ensuring that both the food and the atmosphere create a comfortable and welcoming environment, so it's wonderful to know that you found the setting bright and inviting and the service attentive. We're especially happy that your family felt well taken care of with plenty of drinks and a delicious meal. We look forward to welcoming you all back again soon! It's great that you have the opportunity to make the most of the all-inclusive services that we offer to our residents and their loved ones.
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Review from Michele L (Daughter of Resident) published on 6 June 2024
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Reply from Madge Wang, General Manager at Ryefield Court
Thank you very much for such a lovely review! We appreciate and are pleased to hear you are happy with us and our home. We will continue doing our best.
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Review from Diane B (Daughter of Resident) published on 21 May 2024
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Reply from Madge Wang, General Manager at Ryefield Court
Thank you very much for your lovely review. We are pleased to see Mum's wedding ring has been found, we believe that it's very special and important to her.
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Review from C M (Niece of Resident) published on 21 May 2024
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Reply from Madge Wang, General Manager at Ryefield Court
Thank you very much for your lovely review. We really appreciate it. It is our pleasure to look after your loved one at Ryefield Court!
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Review from Maggie J (Daughter of Resident) published on 14 May 2024
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Reply from Madge Wang, General Manager at Ryefield Court
Thank you so much for your lovely review. It is our pleasure to look after Mum at Ryefield Court. We will continue doing our best.
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Review from Julia J (Daughter of Resident) published on 14 May 2024
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Reply from Madge Wang, General Manager at Ryefield Court
Thank you so much for such a lovely review. It is our pleasure to look after your father at Ryefield Court Home. Thank you for trusting in us and we will continue doing our very best.
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The Review Score of 9.8 (9.755) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Ryefield Court is calculated as follows: ( (306 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 372 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2020
I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.