Ryefield Court

Ryefield Avenue, Uxbridge UB10 9DE
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9.8 137 Reviews
  • Ryefield Court, Uxbridge
Ryefield Court is a beautiful purpose-built care home in Hillingdon that offers spacious care facilities within a luxury environment. The home's pricing policy is all-inclusive, which means a single weekly fee covers all care, all facilities and all events. This includes the heart of the home – which is a bar and bistro – fine dining and entertainment. It also includes delicious meals and snacks made freshly in the onsite kitchen using the finest local ingredients.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents, of all abilities, and all hospitality staff are trained to hotel standards. Their policy is to always pay above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met and nothing is too much trouble.

The home features its own cinema room where residents can relax and enjoy a wide variety of classic and modern films, along with a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens. Ryefield Court really is a lovely home.

Ryefield Court has a full-time events manager who organises activities and events for all residents to enjoy. These included featured evening entertainment, such as bands and dance troupes, while the home has its own chauffeur-driven limousine for use on days out and special occasions.

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Care Provided by Ryefield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Yvonne Keating (Interim Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Ryefield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,735 – £2,455
    • Self-Funded Residential Dementia Care £1,735 – £2,455

  • All inclusive such as hairdressing, trips, meals etc...
  • (these prices are only a guideline, please contact Ryefield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ryefield Court Reviews (137)

Total of 137, showing 41-60
9.8

Ryefield Court has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years. Over all time Ryefield Court has 137 reviews.

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Review from P K (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very kind and helpful. Always go the extra mile for residents and family.

Reply from Madge Wang, Interim General Manager at Ryefield Court

Thanks so much for your lovely and kind words to us, our home, and our staff. It is our great pleasure to look after your loved one here and to know you, as family. We will continue to deliver the best quality care to our residents.


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Review from P W (Son of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my father became a resident a couple of months ago his care has been outstanding. Lovely accommodation, caring and concerned staff. Delightful food. Superb communication concerning my father's healthcare needs. Even help with getting my father to a family event. I honestly couldn't wish
for a friend here. It's my pleasure to recommend Ryefield Court as an ideal place for residential care.

Reply from Madge Wang, Interim General Manager at Ryefield Court

Thanks so much for your lovely and kind words to us, our home. It is our great pleasure to look after your loved one here, we will continue to deliver the best quality care to our residents.


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Review from N S (Wife of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are really helpful and professional. The rooms and public area are clean and well designed. Really happy my husband is here and has been looked after.

Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you so much for your lovely review and feedback, we will continue to keep our residents safe and happy.


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Review from Colin R (Son of Resident) published on 5 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In October 2021 we realised my dad's safety could not be ensured in his home. We asked dad to try Ryefield Court for a week, he asked to stay for two then chose to become a resident. His room is comfortable and feels homely with his own momentoes. He enjoys the meals and we can share lunchtimes during
our visits. All the staff from the different departments seems to work together for my dad's care and welfare. I feel assured knowing my dad's care and welfare are in the hands of Ryefield staff.

Reply from Madge Wang, Interim General Manager at Ryefield Court

Hi Colin, Thank you so much for your lovely review and feedback, as always, we will continue to keep our residents safe and happy.


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Review from S B (Daughter of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first contact, all the staff were helpful and friendly. The care given to my dad was over and above anything, I could have imagined. No matter what time of day or night every contact was wonderful. Even when 'lockdown' occurred and pressure was high my family and especially my dad received
the utmost care and dare I say affection.

Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you so much for your lovely review and feedback, we will continue to keep our residents safe and happy


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Review from Sonia S (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ryefield Court has had to face a lot of challenges with confirmed cases of covid with staff and residents. This has meant the relatives have not been able to see their loved ones as often as we would like. However, I appreciate the efforts this care home have made to keep our loved ones safe. Throughout
these challenging times, the staff have been professional and compassionate and this is why I have entrusted my loved one to their care.

Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you so much for your lovely words. It is our pleasure to take care your loved ones at Ryefield Court


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Review from Marie G (Daughter of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My poor mother sadly never spent much time at Ryfields as she sadly passed away within her first month there. However, from the moment, she stepped in there she was made so welcome. Every member of staff was so happy, helpful and nothing was too much trouble
Her room was lovely bright and cosy.


When

the time came to say our goodbyes to mum, the whole family was able to visit
The staff also made sure we were okay and again nothing was too much trouble.


The home is amazing and the staff are unbelievable I call them my angels. I just wish mum had more time with them.


Reply from Madge Wang, Manager at Ryefield Court

Thanks so much. This is such lovely feedback, great recognition for the wonderful staff at Ryefield. It was our pleasure to look after your mum here.


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Review from Linda N (Daughter-in-law of Resident) published on 14 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in law was a Resident at Ryefield Court for over three years. As a retired Psychiatric Nurse myself working for an older age range team, I have always been very impressed with the care in this home. It has always been excellent. When Mum had to move to the Dementia Unit I was so impressed
by the fact she moved into the room directly above the one she had been in, so it more familiar in the view outside and the placing on the unit, which meant she was able to settle there quickly. From the beginning, I have always been impressed by all the care team, the activity team, and the manager, and by all those behind the scenes. Everyone has always been very helpful friendly and caring. During the lockdown, everything was done to enable visiting. The Bistro staff who ran the visiting did a superb job in this difficult time.
I was impressed with Mum's end of life care, particularly the last week of her life. Mum was always treated like the marvellous woman she had always been.

Reply from clare livingstone, Manager at Ryefield Court

Thank you so very much for this beautiful review, we were privileged to look after your wonderful Mum and she gave all the staff many heartwarming times.


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Review from Marilyn B (Sister of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to Ryefield in February and I could not be happier with the standard of care. She was initially unsettled and confused but all the staff did their utmost to make her feel at home. She was treated as an individual with her interests and needs catered for so not only is she physically
well cared for but is mentally stimulated. The range of activities arranged for the residents is impressive and the surroundings are bright and cheerful. My sister spends a lot of time in the bistro and the staff there are unfailingly kind, patient, and cheerful. The senior carer on my sister's floor contacted me to find out more about my sister's interests so as to help her adjust and has been very helpful when I've phoned with queries. Ryefield certainly does not conform to the stereotype of a depressing environment of a care home as the atmosphere is bright and cheerful with a lovely, well kept garden for the residents and visitors to enjoy.

Reply from Clare Livingstone, Manager at Ryefield Court

Thank you so much for the amazing review, I feel that you have captured exactly what Ryefield is all about in your comments. It is so important that everyone who lives with us has their own very special identity and that we encourage and promote that to support all of their needs.


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Review from Sandra J (Daughter of Resident) published on 9 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a permanent resident at Ryefield Court for over 3 years.
She recently has a DoLS assessment and told the assessor that she was very happy there, with no complaints and thought the staff all lovely!
As a family, we are so pleased we chose Ryefield as mum's home.
The home are trying hard
to accommodate safe visiting following the residents covid boosters.
A huge thank you to all the wonderful staff, who are indeed lovely!
Special thanks to the hospitality staff who have worked so hard overseeing pod, garden and internal visits and to the first floor staff who care daily for mum.

Reply from clare livingstone, Manager at Ryefield Court

We are so looking forward to having all of our families safely back in the home and it makes us all smile that your mum is so happy. Thank you for the review.


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Review from Colin H (Nephew of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I only knew Ryefield for a matter of days before lockdown and therefore could only judge the facilities by the photos in the brochure. Now that Ryefield is opening up to us all post-Covid, the photos are coming to life and I am pleased to say that I am not disappointed.
The staff must have been good
through some really stressful and testing times during Covid, looking after our loved ones without any assistance from relatives. That must, at times, have proven a real burden but, with only one exception, all staff dealt with it admirably - all going above and beyond. Every barrel has one bad apple and Ryefield was no different but when it was found it was swiftly dispatched.
I have every confidence in Ryefield and wish to thank all staff for their hard work and their love of our loved ones.

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for the lovely review. The pandemic was unforeseen, however, our team continued to maintain their care and support for our residents to the highest degree and I am so glad you can now see for yourself what a wonderful place Ryefield Court is


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Review from Jan H (Niece of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ryefield continues to excel. I am very satisfied with the care and compassion that we witness first hand. The facilities are top quality and are very comfortable to visit. I am always very happy when I am at Ryefield and know that the high standard of care and compassion continues until I return. The
house is safe and has a good atmosphere. The staff are always friendly and genuine. If I have an issue I know that once I have raised it, it will soon be resolved and I will be informed of the outcome.
The Management team are always keen to have feedback and will take comments to improve.
The Manager leads by example and her team all work the best they can for the residents. The residents are their priority. I can call at any time for an update. I am an avid Ryefield follower on Facebook and really love seeing the residents enjoying the activities and the food! Now the Bistro has reopened there is another option for visitors. The Bistro team are excellent.
Please keep doing what you do so well!

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for the review. I am so pleased you are able to join us now we are nearly back to post pandemic.


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Review from Ron F (Husband of Resident) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with Ryefield in every way. The management, care staff, and support staff all do a wonderful job of caring for the resident’s every need. Should the time come when I need to be looked after then I would certainly choose Ryefield.

Reply from Carey Burden, Sales at Ryefield Court

And we would be more than happy to have you! Thank you for the review.


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Review from Emma O (Granddaughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff at Ryefield Court Care Home for the great effort and consideration they gave to my grandmother and our family to enable us to celebrate her 102nd birthday this summer. Grandma had a busy morning having her hair and nails done and was wrapped up warm so she could be brought
out into the garden to meet us. We were greeted with a champagne reception. Tables were beautifully decorated and laid with a magnificent afternoon tea. There was a wonderful entertainer and we were joined by many other residents and staff. A great fuss was made for Grandma on this special day - more so as restrictions had previously meant the family were unable to gather together for so long. A special thanks to the entertainment staff who clearly went to great lengths to ensure it would be the perfect celebration for Grandma as well as meeting all our requests for the day. Thank you to all the care and support staff who we value greatly - your work is much appreciated.

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for taking the time to review Ryefield Court. I'm so pleased your Grandma and the family had such a wonderful day. I will pass on your thanks to the team.


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Review from Natalie S (Granddaughter of Resident) published on 8 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is currently in respite at Ryefield and I honestly couldn’t wish for her to be in better hands. The staff are amazing, so thoughtful and caring not only to my grandmother but to all of her family. They really do go over and beyond for their residents nothing is too much trouble. Thank
you so much, to the manager and team.

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for your lovely comments - I will pass them on to the team.


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Review from Melanie W (Daughter of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Ryefield Court for three weeks of respite care in May and was so happy there that she has stayed as a resident. The care and attention given to her are second to none. The home is absolutely beautiful - very spacious, clean and modern with a big garden (lovely sculptures and flowers).
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and staff are superb, absolutely first-rate. The manager is a joy and has such skill in choosing her staff - all are so patient, reassuring, comforting and smiley! The atmosphere at Ryefield Court is one of calmness and first-rate care - I used to worry about my mum every day when she lived on her own but now she is safe, happy and so well looked after. I've been kept up to date with any changes needed in Mum's care and they look after all medical appointments, such as hearing and eye tests and doctor's visits. Meals are excellent - such skilled chefs - and activities are varied and fun. Ten out of ten for Ryefield Court!

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for the review and for entrusting us to look after your lovely Mum. We are delighted with the comments you have made and I will be sure to share them with our fantastic team.


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Review from Georgina B (Daughter of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum stayed for three weeks respite care and thoroughly enjoyed being pampered throughout her stay.
All the staff are a delight and a credit to their employers. In our opinion, the facilities, standards and attention to detail are second to none and we would not hesitate to recommend Ryefield
Court to anyone looking for respite or permanent residency for a loved one (I would have liked to stay myself!).
It was unfortunate her stay was slightly overshadowed by the Covid pandemic, which meant visiting was quite restricted, as she does like to interact with her family as much as possible but, of course, they did their best in very difficult times.

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for the fabulous review and we really appreciate your lovely comments.


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Review from Andy G (Son of Resident) published on 11 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service offered by Ryefield Court is second to none! It’s absolutely incredible and we are so pleased with how Mum is being treated and cared for. We initially booked a 4-week respite visit for Mum, but she’s so happy there and we feel so much more at ease Mum wants to stay! The building is fresh,
modern and well maintained. The staff are amazing. The facilities are amazing. Trust me you won’t be disappointed

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for the amazing review. We really do aim to please and we are so happy that Mum has decided to stay with us.


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Review from Paul N (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ryefield Court for almost three years now and we are so pleased with the way she is cared for. The staff are always very caring and supportive of mum and could not be more helpful when we visit. Their approach throughout the pandemic has been thorough and professional, always reading
the situation well and with excellent communications throughout. They did everything possible to make visits possible and practical in very difficult circumstances.

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for your review, I will pass on your fabulous feedback to the team.


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Review from Shereen M (Daughter of Resident) published on 5 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident of Ryefield a few weeks ago and has thrived in the care home. The environment is very pleasant and calming for him. All the staff are cheerful and extremely caring towards my father and have been very professional. Having my father living at Ryefield has put our minds at
rest as we know he is receiving excellent care and support.

Reply from Carey Burden, Sales at Ryefield Court

Thank you for your review. We are so pleased that we have been able to help in giving your Dad the care and support he so deserves.


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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Ryefield Court is calculated as follows: ( (306 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 372 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Madge

Madge Wang

Job Title: General Manager

Joined: 2020

I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.