Ryefield Court

Ryefield Avenue, Uxbridge UB10 9DE
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9.8 137 Reviews
  • Ryefield Court, Uxbridge
Ryefield Court is a beautiful purpose-built care home in Hillingdon that offers spacious care facilities within a luxury environment. The home's pricing policy is all-inclusive, which means a single weekly fee covers all care, all facilities and all events. This includes the heart of the home – which is a bar and bistro – fine dining and entertainment. It also includes delicious meals and snacks made freshly in the onsite kitchen using the finest local ingredients.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents, of all abilities, and all hospitality staff are trained to hotel standards. Their policy is to always pay above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met and nothing is too much trouble.

The home features its own cinema room where residents can relax and enjoy a wide variety of classic and modern films, along with a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens. Ryefield Court really is a lovely home.

Ryefield Court has a full-time events manager who organises activities and events for all residents to enjoy. These included featured evening entertainment, such as bands and dance troupes, while the home has its own chauffeur-driven limousine for use on days out and special occasions.

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Care Provided by Ryefield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Yvonne Keating (Interim Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Ryefield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,735 – £2,455
    • Self-Funded Residential Dementia Care £1,735 – £2,455

  • All inclusive such as hairdressing, trips, meals etc...
  • (these prices are only a guideline, please contact Ryefield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ryefield Court Reviews (137)

Total of 137, showing 61-80
9.8

Ryefield Court has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years. Over all time Ryefield Court has 137 reviews.

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Review from Jackie L (Niece of Resident) published on 5 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my auntie has received has been above and beyond our expectations.
My aunt is happy, relaxed and so very well cared for.
The staff keep her spirits up even during lockdown when we were unable to visit she was still always okay when we phoned.
She will often express her fondness for
the staff and the care she receives.
It allows us as a family to have peace of mind, knowing that she is cared for.

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for your review. We are so pleased that we are able to give you and your family that peace of mind.


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Review from Mike J (Son of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ryefield for 2.5 years. My sister and I count ourselves as so lucky to have found somewhere that has been absolutely perfect for her, and us. A combination of good staff to resident ratio and excellent standards of care means mum feels safe and loved, particularly with the pressures
of the pandemic the level of comfort and support provided by the staff has been exemplary.

Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for your review of our beautiful care home. Our team work extremely hard to go above and beyond on a daily basis and these positive comments make it all worthwhile. I will share with the team.


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Review from Robert H (Husband of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been for two weeks respite, early autumn 2020, I thought you would be struggling to find a better home. The care and attention were second to none. When my wife was required to become a permanent care home resident, there was no point in looking elsewhere. Food quality and management, both outstanding.
The staff are brilliant, again a tribute to the management. I have recommended this home to others and will continue to do so.

Reply from Carey Burden, Sales at Ryefield Court

Thank you for the fabulous review of the care and attention given to your wife within our beautiful care home. It really does make our job so worthwhile when we receive such good feedback.


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Review from B H (Son of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was struggling living by herself at home. She has several falls and was not eating properly; she was getting more and more depressed by the day. After a long stay in the hospital, she agreed to try a care home. My sister and I visited several care homes that were depressing to visit, let alone
live in. When we found Ryefield, it was like a 5-star hotel. My mum's health and happiness have vastly improved, and she enjoys the company of all the staff and residents.

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Review from Anne E (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the Covid pandemic, my mother has been extremely well cared for at Ryefield Court. I speak to her daily and she has usually taken part in an activity during the day and she speaks highly of the carers. She has had a few medical issues recently and the care staff have called in the appropriate
NHS services and my mother's medical requirements have been identified and dealt with promptly. I would like to particularly mention the manager and her team who are now organising the Skype calls and visits. Last Saturday I visited Mum but the visit was not straightforward as Mum had been ill the previous day and also needed some treatment from the Community Nurse. I am not local and had a 2-hour drive to Hillingdon but kindly, they emailed me at 07:50 in the morning to tell me that Mum was well and my visit could go ahead. They also arranged to extend my visit time because unfortunately, my Mum was being seen by the nurse when I arrived. They were very thoughtful and kind.

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Review from Joyce M (Wife of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ryefield Court is the true meaning of a care home. It feels and looks like home and the staff really do care. They are like family to the resident when the family cannot be there. Have no hesitation in recommending it to others and the staff have my very grateful thanks for the love shown to my husband.

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Review from Joy D (Daughter of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am have been so pleased with the care provided to my mother at Ryefield. Really glad to have found Ryefield Court a hidden gem in Uxbridge. Moreover the handling of the Covid -19 crisis and how this has been led by the management team has been exemplary. As a daughter of a resident it has been so
welcome to be kept informed by the Zoom meetings and regular email updates. This has proved very reassuring.
Thank you once again to all those staff at Ryefield Court.

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Review from Linda S (Daughter of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Ryefield Court since late 2019. My mother has dementia and has specific care and dietary needs. Mum needed a residential home which for her had luxurious surroundings and her own bathroom and could cater for her dietary needs as well as somewhere she would be given time and true
care. For her family we wanted Mum to have the best care and best family liaison. This place was and is Ryefield.
Under the fantastic leadership of the manager, and a hardworking, friendly and professional care team, Mum has received the best care from day one at Ryefield. I have no worries about Mum in Ryefield and know she is being treated with the utmost respect and dignity. Ryefield have really taken time to get to know Mum and the care plan she has demonstrates that they know her so well, especially how to communicate with her. they continue to do everything plus more. Thank you. I fully recommend. Family liaison is first class in every way too.

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Review from C K (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the wonderful staff and carers at Ryefield Court. Their care for my father has been exceptional since his first day with them, and they have coped admirably with the incredibly difficult situation caused by the pandemic. They have excelled at keeping their residents both
safe and comfortable during the crisis, and regular updates to families have been enormously comforting. Before my father became a resident, we asked a number of healthcare professionals for their preference of local care homes and Ryefield Court was consistently mentioned as one of, if not, the best, and I can certainly see why. Not only is the care superb, but the facilities and food are fantastic, and the rooms spacious and always clean. It was not an easy decision to place my father in care, but at least I have the comfort of knowing that I have found the kindest and best place for him. Thank you to everyone at Ryefield Court - you're all amazing!

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Review from Paul F (Regular Volunteer) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and facilities were immaculate. Staff were very polite and seemed to have a good relationship with the residents.

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Review from C A (Regular Volunteer) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place, beautiful people.

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Review from N K (Regular Volunteer) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place, clean, positive staff. Lovely happy residents.

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Review from A M (Regular Volunteer) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a wonderful afternoon interacting with the residents. We played games, made wreaths and told stories. It's a great environment to be in.

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Review from N V (Regular Volunteer) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, clean, tidy care home. Polite staff. Highly recommend.

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Review from G E (Sister of Resident) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, everyone extremely caring and kind.
The place is spotless, the care amazing and the bistro staff are wonderful too.

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Review from Tony A (Son of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's 98th Birthday lunch fabulous cuisine! Superb attention and service. Much appreciated.
Wonderful staff, so happy to have our mum in Ryefield Court.

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Review from F P (Friend of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my friend who is a temporary resident here and the experience was good. The garden is lovely. I was most impressed and it had seating which was a definite plus. I was offered a lovely cup of coffee in a very kind way. Unfortunately, most of my acquaintances probably could not afford the fees.
The safety net has gone for people like us so we have to cut our cloth.

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Review from N E (Granddaughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb home, very friendly, very polite staff. Clean and well looked after.

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Review from K H (Friend of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home, lovely surroundings. Friendly staff.

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Review from Kevin O (Son of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident in Ryefield since March 2018 and has had excellent care in that time. The staff are courteous and very respectful of the residents. We have witnessed members of staff dealing very patiently with residents who have become upset or confused, and they managed to calm them and
get them happy in their environment again.

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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Ryefield Court is calculated as follows: ( (306 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 372 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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Meet the Team (1)

Madge

Madge Wang

Job Title: General Manager

Joined: 2020

I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.