Ryefield Court

Ryefield Avenue, Uxbridge UB10 9DE
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9.8 137 Reviews
  • Ryefield Court, Uxbridge
Ryefield Court is a beautiful purpose-built care home in Hillingdon that offers spacious care facilities within a luxury environment. The home's pricing policy is all-inclusive, which means a single weekly fee covers all care, all facilities and all events. This includes the heart of the home – which is a bar and bistro – fine dining and entertainment. It also includes delicious meals and snacks made freshly in the onsite kitchen using the finest local ingredients.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents, of all abilities, and all hospitality staff are trained to hotel standards. Their policy is to always pay above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met and nothing is too much trouble.

The home features its own cinema room where residents can relax and enjoy a wide variety of classic and modern films, along with a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens. Ryefield Court really is a lovely home.

Ryefield Court has a full-time events manager who organises activities and events for all residents to enjoy. These included featured evening entertainment, such as bands and dance troupes, while the home has its own chauffeur-driven limousine for use on days out and special occasions.

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Care Provided by Ryefield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Yvonne Keating (Interim Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Ryefield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,735 – £2,455
    • Self-Funded Residential Dementia Care £1,735 – £2,455

  • All inclusive such as hairdressing, trips, meals etc...
  • (these prices are only a guideline, please contact Ryefield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ryefield Court Reviews (137)

Total of 137, showing 81-100
9.8

Ryefield Court has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years. Over all time Ryefield Court has 137 reviews.

Overall Experience

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Review from Janet S (Daughter-in-law of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found carers very helpful.
Down in the Bistro staff are so nice, helpful and friendly, always clean and tidy. Kitchen staff are very helpful and friendly.
I would certainly recommend this home.

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Review from Hope M (Regular Volunteer) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy going there and interacting with the people. I can't describe the feeling of satisfaction when I leave after every visit. The residents are looked after and very happy with the staff. The standard of hygiene is very high.

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Review from Malcolm H (Regular Volunteer) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the staff can't do enough for the residents. The most notable factor is the regular sound of laughter, which all the money paid cannot buy.

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Review from W K (Nephew of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a fine dining family lunch. All the staff were very friendly and welcoming. The lounge/bar area and dining room beautifully presented. The three-course meal was very generous and very tasty.
We have had great reviews from all the family about my Uncle and Aunts stay and would highly recommend
Ryefield Court.

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Review from B M (Daughter of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is such a relief to know that Mum is being well cared for and is happily living at Ryefield Court. The staff team has worked hard to enable this, encouraging her to join in with activities and to meet other residents. They also strive to accommodate her individual needs. This has had a positive effect
on her health and well being. When I visit I am welcomed by all staff, many of whom know whose daughter I am, and are able to give an update on how Mum has been. Being able to share a meal with Mum is so valuable, especially as I travel from a distance. They have also catered for a number of family events, enabling us to all be together. In short, I am so pleased that we chose Ryefield Court.

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Review from R C (Daughter-in-law of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fine dining experience. Wonderful service and pleasant atmosphere. So lovely for families to be able to do this without having to take residents outside in the cold.

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Review from Fionn O (Friend of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always lovely to come and visit Ryefield. Staff are friendly and always happy to help. You can tell they really look after people who live very well.

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Review from Candice O (Friend of Resident) published on 23 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are fantastic, they engage with residents in a caring and empathetic way. The rooms are lovely bright and spacious and the home is always clean and tidy. There are plenty of activities to keep people busy and the food is excellent.

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Review from M L (Friend of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is a resident at Ryefield Court and it is a pleasure to visit her in such clean and pleasant surroundings. As she has dementia it is not possible to take her out but we always enjoy having a coffee in the lounge and feel as if we are in a nice hotel somewhere. Although confused, she is always
delighted to see me and the staff are very friendly and helpful.

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Review from Alice C (Daughter-in-law of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

91st birthday celebration. Mum spent her 90th birthday in hospital last year, therefore, this was very special to her family. It was wonderful to have the garden lounge decorated with balloons, lots of lovely food and drink, doors wide open for the great grandchildren and grandchildren to be able to
play outside! Nothing was too much trouble for any of the staff.

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Review from Claire B (Daughter of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum came to Ryefield Court we have been so impressed with the care she has received. The staff are brilliant - caring, well trained and they all have a genuine, warm rapport with the residents. Her room is lovely - the home is welcoming, inviting and cosily decorated. The food is excellent,
especially the fine dining and there are plenty of varied activities to be involved in. It is the dedication of the staff which is paramount though and their care is exemplary. Mum is content, safe and making friends.

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Review from J C (Son of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited to have a look round. The new manager showed us around showing complete respect to my mother. Everything was explained and all questions answered truthfully. Mother decided she wanted to come here and the arrangements were made swiftly. The manager made Mum feel at home immediately and checked
on her for us regularly. Changes to her room were accommodated and carried out in a timely fashion. Mum has now settled in but the manager's attention to her and the other residents has not wanned.

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Review from Glenys H (Daughter of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Laundry goes missing from time to time - other peoples clothes appear in drawers and wardrobes, even though all my mother's items have linen name stitched labels sewn in.

Reply from Gayane Selimyan, General Manager at Ryefield Court

Thank you for your feedback, we will endeavour to improve our laundry services to make them as excellent as all other services at Ryefield Court.


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Review from Jackie B (Daughter of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my father. I would recommend this to everyone. Excellent state.

Reply from Gayane Selimyan, General Manager at Ryefield Court

Thank you very much for your review, it is very nice to know you are happy with your father's care at Ryefield Court.


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Review from A K (Son of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed a lovely meal in Ryefield's special dining room to celebrate a birthday.
This care home has a warm and caring atmosphere, staff are attentive, patient and cheerful.
My mother is very happy at Ryefield.

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Review from C H (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was delighted to find Ryefield Court when I needed respite for my mother who had recently come out of hospital. It was more like a hotel than a care home and I was pleased with my Mum's care. The bedrooms were spacious and clean and my Mum's comment, when asked about the food, was impeccable! The
garden is lovely along with the Bistro serving great food for visitors.

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Review from Terry T (Daughter of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and our family had "fine dining" for her birthday. All the family was made to feel extremely important. The food was excellent aswell as being looked after by a certain staff member who was marvellous. We would like to thank everyone for a wonderful afternoon and mum had a lovely birthday.
Also,
a special thanks to certain staff members who are always excellent every week and also the ladie who makes my mums nails always look nice.

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Review from M G (Friend of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my friend, I find she is very well cared for. The sitting and dining areas are lovely. The staff are friendly and give me tea and biscuits.
The rooms are clean and spacious.
All in all, great.

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Review from Jacqueline R (Friend of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend here since it opened and can honestly say Ryefield is amazing. The staff are wonderful - always so friendly and helpful. My own father was in a home which was truly awful. I think Ryefield proves that you get what you pay for. If I ever need to be in a home I'd be here
like shot.

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Review from V B (Friend of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A most enjoyable visit to an excellent home. The staff were all friendly, polite, helpful and kind. And from a personal point of view, I was very touched to be given an excellent lunch AND kindly dropped off at the station - just the way to showcase good service and management.

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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Ryefield Court is calculated as follows: ( (306 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 372 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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Meet the Team (1)

Madge

Madge Wang

Job Title: General Manager

Joined: 2020

I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.