Ryefield Court

Ryefield Avenue, Uxbridge UB10 9DE
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9.8 137 Reviews
  • Ryefield Court, Uxbridge
Ryefield Court is a beautiful purpose-built care home in Hillingdon that offers spacious care facilities within a luxury environment. The home's pricing policy is all-inclusive, which means a single weekly fee covers all care, all facilities and all events. This includes the heart of the home – which is a bar and bistro – fine dining and entertainment. It also includes delicious meals and snacks made freshly in the onsite kitchen using the finest local ingredients.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents, of all abilities, and all hospitality staff are trained to hotel standards. Their policy is to always pay above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met and nothing is too much trouble.

The home features its own cinema room where residents can relax and enjoy a wide variety of classic and modern films, along with a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens. Ryefield Court really is a lovely home.

Ryefield Court has a full-time events manager who organises activities and events for all residents to enjoy. These included featured evening entertainment, such as bands and dance troupes, while the home has its own chauffeur-driven limousine for use on days out and special occasions.

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Care Provided by Ryefield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Yvonne Keating (Interim Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Ryefield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,735 – £2,455
    • Self-Funded Residential Dementia Care £1,735 – £2,455

  • All inclusive such as hairdressing, trips, meals etc...
  • (these prices are only a guideline, please contact Ryefield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ryefield Court Reviews (137)

Total of 137, showing 101-120
9.8

Ryefield Court has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years. Over all time Ryefield Court has 137 reviews.

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Review from Shirley T (Friend of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend for over a year, fairly regularly, and every time it has been an enjoyable experience.

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Review from Doris L (Friend of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit with friends several times during the year and I am always impressed by the staff. They are very welcoming and friendly. Everything is very comfortable and clean. A pleasure to visit.

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Review from Isabella S (Mother of Resident) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care at Ryefield Court in Hillingdon was beyond our expectations. Not only did the environment and facilities have a 'home from home' quality, the carers were outstanding.
My mother spent the last year of her life there, and I can only praise the management and carers for the love and
respect they gave her in her final days.

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Review from Jane G (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful place, which feels like a hotel with 5* hotel facilities.
The staff are fantastic always cheerful and accommodating. The food is of a very high standard and there is an excellent range of tailored group activities and regular entertainment.

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Review from H C (Civil Partner of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding home for my father, with brilliant staff at all levels and first class facilities. Thank you.

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Review from B H (Daughter of Resident) published on 23 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ryefield Court is an exceptional care home, staff show residents respect, care and independence and they really understand Dementia.
I have on many occasions witnessed staff going above and beyond and treat residents as they were their own family, nothing is ever too much trouble and everyone always
has time for the residents.
There are always activities, entertainment or trips organised or you can just enjoy the happy atmosphere in the Bistro.
The food is excellent and having the opportunity to have a meal together either in fine dining as a special occasion or in the bistro makes everyone feel very welcome.
My father is very happy and settled at Ryefield Court and I feel at ease knowing that he is safe and is being cared for in the way he deserves.
Keep up the good work. You all really make a great team and such a fantastic care home that really does deserve all its awards.

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Review from M S (Son-in-law of Resident) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had found being in her own home difficult even with twice daily care, and two admissions to hospital via A&E recently, this was the right time to find more suitable residential care. Mum found Ryefield very desirable after two visits and choose a room of her liking. The standards are very high,
the care and services are like no other residential care locally. Well done Ryefield.

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Review from Saba J (Daughter of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ryefield Court is a truly outstanding care home. We chose it because it is luxurious, and has the 'feel' of a hotel. However, we have grown to appreciate it far more due the kindness and dedication of its staff. My father is professionally and affectionately looked after by his carers and we as his
family receive wonderful hospitality at each visit. The management understands that each resident and each family is different and does its very best to be accommodating of each resident's cultural needs.

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Review from J B (Daughter of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled well, the staff are lovely and very accommodating.
The food is very good with a good range of menu choices.
The bistro is lively and full of chatter.
The home welcomes visitors including dogs and really gets to know its residents.

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Review from Mark H (Son of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose this home for my mum using the carehome website and the reviews are spot on. The home is immaculately decorated and includes fantastic lounge areas, a cinema room and a fine dining room, all of which are amazing. The staff treat the residents extremely well and cannot do enough for them. The
food is excellent with a great menu selection. There are many events that take place both in and out of the home, which include a great selection of concerts.


My mum, who suffers from dementia, recently celebrated her 80th birthday. The team made sure she had a fantastic day - The chef created a 3-course lunch that was worthy of a 5-star restaurant, and the Manager and her team decorated the room and provided excellent service at all times. This and the team of carers ensured that my mum had a super day.


Overall the team go out of their way to make each residents' stay an exceptional one; I honestly cannot recommend Ryefield enough.


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Review from Susie M (Daughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well looked after by all the staff and management. The surroundings are lovely, very calming with plenty to do. Also, everyone was kind to friends and family. Many thanks.

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Review from Jill C (Daughter of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This residential home is beautifully decorated, exceptionally clean and managed. The whole team of staff are extremely caring and nothing is too much when it comes to the welfare of the residents. From management to carers and domestic staff, everyone does an outstanding job. The food is excellent,
which is down to the very talented chef and her team. I cannot recommend this home highly enough and hope my mother spends many more happy years there.

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Review from Iris E (Daughter of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has always received excellent care over the 12 months that she has been at Ryefield Court.
However, she celebrated her 90th birthday this month and the staff could not have done more.
Balloons, flowers, karaoke and even fish and chips in paper for dinner!
Just what she is used to.
Not to mention
a beautiful cake.

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Review from Adele W (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk through the doors you are welcomed by a receptionist, kind and friendly asked to sign in for security. The lounge is amazing, very well furnished, bright and inviting. The staff in the Bisto are very attentive and helpful. The management team are very professional but approachable.
The care given is superb. Medication is given on time. The food is good a varied. Activities are many. Overall five star review. Always staff around to chat to never left alone for long.

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Review from Kim P (Daughter of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful attitude of staff, kind and caring to both my parents in a lovely environment. As a family, we couldn't have asked for more for our dad/grandad.

Reply from Suzanne Gammond, Admin at Ryefield Court

It was a pleasure looking after your Dad/Grandad, We will pass your kind words onto the staff.


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Review from Jerry B (Son of Resident) published on 1 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just spent a week at Ryefield Court Care Home and I have been amazed at the place. The staff were all brilliant. Very kind and helpful not only to my mum but to the family as well. They couldn't do enough for us. Always attentive and offering us food and drinks whenever we visited. The
care staff made sure mum was getting all the help she needed and was extremely well looked after. After a nervous 1st day or so mum seemed to settle in well and after a lovely family meal in the private dining room (all included in the price) on her last night, I'm not sure she wanted to come home again. I would highly recommend this home to anybody. Not cheap but how can you put a price on knowing your loved ones are being well looked after. Well done Ryefield Court!

Reply from Suzanne Gammond, Admin at Ryefield Court

Thank you so much for taking the time to write such a lovely review. We are so pleased you feel our team have made you welcome, it's very important that not just the people who live with us at Ryefield Court but their friends and family feel at home.


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Review from Terry C (Friend of Resident) published on 21 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service by the Ryefield team was the best you could get. Kindness, help to residents and visitors. It is nice to come here to visit my dear friend. I look forward to coming to see her. The dining room was a high quality. I find the whole of the service and help is great.

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Review from Ann B (Friend of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and surroundings. Friendly and caring staff.

Reply from Suzanne Gammond, Admin at Ryefield Court

Your comments are greatly appreciated by the team and I am glad you are happy with the service and care your friend has received.


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Review from V W (Friend of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and very professional service. Food delicious. Very warm and welcoming.

Reply from Suzanne Gammond, Admin at Ryefield Court

Your comments are greatly appreciated by the team. I am glad you are happy with the service.


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Review from Pauline W (Daughter of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely home with lovely staff my mum's still getting used to the environment all new to her. Any problem is sorted out immediately if mum likes a cigarette and didn't like to ask to be taken out for one but that's all sorted. I can't express enough how fantastic this place and the staff are.
I forgot to mention the top class furnishings and furniture.

Reply from Suzanne Gammond, Admin at Ryefield Court

Thank you so much for your kind words.


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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Ryefield Court is calculated as follows: ( (306 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 372 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

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Meet the Team (1)

Madge

Madge Wang

Job Title: General Manager

Joined: 2020

I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.