It is always lovely to come and visit Ryefield. Staff are friendly and always happy to help
Fionn O (Friend of Resident)
Ryefield is a place that has brought peace of mind, trust and care to myself and my family.
Jeanette C (Daughter of Resident)
The staff are brilliant - caring, well trained and they all have a genuine, warm rapport
Claire B (Daughter of Resident)
All inclusive such as hairdressing, trips, meals etc...
Ryefield Court has a Review Score of 9.8 (9.755) out of 10, based on 31 reviews in the last 2 years. Over all time Ryefield Court has 137 reviews.
Review from Connie (Daughter of Resident) published on 1 December 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Thank you for your kind words.
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Review from Barry C (Son of Resident) published on 11 November 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Thank you so much for your kind words and we are glad you choose Ryefield Court.
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Review from E C (Resident) published on 11 November 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Thank you so much for your kind words.
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Review from Linda S (Daughter of Resident) published on 26 October 2016
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Reply from Suzanne, Admin at Ryefield Court
Thank you so much for your kind words.
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Review from Anne L (Niece of Resident) published on 25 October 2016
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Review from Carol (Niece of Resident) published on 14 October 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Thank you so much for your kind words. We will pass this on to the staff.
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Review from Betty A (Friend of Resident) published on 12 October 2016
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Review from Ethel C (Friend of Resident) published on 11 October 2016
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This hotel is all inclusive, alcohol, washing, trips out, everything.
Reply from Suzanne Gammond, Admin at Ryefield Court
Thank you for your kind words.
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Review from Jack F (Resident) assisted by family/friend published on 6 October 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Thank you for your kind words.
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Review from William K (Friend of Resident) published on 5 October 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Many thanks for your kind words, I will pass them on to the staff.
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Review from Fred J (Friend of Resident) published on 27 September 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
You are welcome anytime.
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Review from Roger H (Nephew of Resident) published on 21 September 2016
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Review from Stephen N (Friend of Resident) published on 14 September 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Thank you so much for taking the time to write such a lovely review.
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Review from Julie R (Friend of Resident) published on 14 September 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Your comments are greatly appreciated by the team I am glad you are happy with the service and care your friend has received.
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Review from Susan L (Relative of Resident) published on 14 September 2016
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Reply from Suzanne Gammond, Admin at Ryefield Court
Many thanks for your kind words.
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Review from Joan R (Resident) published on 8 September 2016
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Review from Catherine S (Friend of Resident) published on 12 August 2016
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The Review Score of 9.8 (9.755) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Ryefield Court is calculated as follows: ( (306 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 372 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2020
I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.