Leycester House

Edgehill Drive, Tournament Fields, Warwick CV34 6XQ
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9.5 147 Reviews
  • Leycester House, Warwick
Leycester House in Warwickshire, a stone’s throw from Warwick Castle and Shakespeare’s Stratford, is a purpose-built care home that offers spacious care facilities within a luxury environment.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents with a strong focus on wellbeing, and all hospitality staff are trained to hotel standards. It makes all the difference.

The pricing policy is all-inclusive at Leycester House – a single weekly fee covers all care, all facilities and all the inspired and stimulating events held in the home. This includes the bar and bistro, fine dining, outings, entertainment, and even getting your hair done.

The policy at Leycester House is to always pay team members above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met. Staff feel valued and appreciated, and this in turn benefits the Leycester House residents.

The home features its own cinema room where residents can relax, a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens.

Leycester House has a full-time events manager who organises activities and events for all residents to enjoy each week, while the home has its own chauffeur-driven, high-end vehicle for use on days out and special occasions.

Well-connected by the M40 and A46, Leycester House is easily accessible yet is close to all sorts of amenities and Warwick’s many beautiful parks.

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Care Provided by Leycester House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Clare Hodges (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Leycester House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,649
    • Self-Funded Nursing Care from £1,910
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,910

  • All fees are subject to assessment and can vary according to need level
  • (these prices are only a guideline, please contact Leycester House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is visitor parking available onsite.


Leycester House Reviews (147)

Total of 147, showing 1-20
9.5

Leycester House has a Review Score of 9.5 (9.534) out of 10, based on 11 reviews in the last 2 years. Over all time Leycester House has 147 reviews.

Overall Experience

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Review from Paula V (Daughter of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was sadly not at Leycester House for long due to the nature of his illness, but the end-of-life care he received was exemplary. The nursing staff worked proactively and sensitively with the local GP practice to ensure Dad was pain-free and comfortable in his last days. Lots of welcoming smiles
for us as family and two staff members in particular could not be more generous with their time. The rooms can sometimes feel quite small but the bar was well stocked and looked after!

Reply from Ann-Marie Baker, Senior Customer Relationship Manager at Leycester House

Thank you for taking the time to write a review, the team will greatly appreciate knowing how much their 'exemplary' care was appreciated. We are all very sorry we didn't get to spend more time with your father as he made a very positive impact on the home in the time he was there. Thank you again from the whole team at Leycester House.


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Review from S C (Wife of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As my husband became increasingly unwell, the time came for him to go to Leycester House, where he had spent a fortnight a couple of months earlier to give me respite from attending to him at home day and night. He knew that he was going to a home that had looked after him beautifully, so he was pleased
to go there again. Leycester House has a happy atmosphere, nothing is too much trouble for the staff, and they always greet residents and visitors with smiling faces. He enjoyed the meals, and visitors are encouraged to join the residents for coffee, tea and homemade cake and, if ordered the day before, lunch, which was much appreciated. In fact, visitors are welcome to visit whenever they choose. My thanks go to all the staff for making a previously unknown experience for me and my family as good as it could possibly be.

Reply from Ann-Marie Baker, Senior Customer Relationship Manager at Leycester House

Thank you very much for your review, the staff will truly appreciate the kind words. It was an honour to take care of your husband and I am so pleased he felt at ease staying with us when he needed the care the most. Do take care.


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Review from Rose B (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a short stay in hospital, Leycester House was absolutely fantastic in the way they adapted to my Dad's new situation and requirements. Despite his advanced dementia and inability to really express himself, it was clear that he was thrilled to be back 'home' with a huge smile for the care staff
who welcomed him back.
Nothing appears to be too much trouble and they are always thinking of ways to improve his quality of life. They are also always so kind and supportive to both myself and my elderly Mum. Thank you all so much.

Reply from Tracy Barton, Quality Support and Operations Manager at Leycester House

Thank you so much for your wonderful feedback. We are truly touched to hear and see how happy your dad was to return to Leycester House-it's our goal to make all of our residents feel at home, no matter the circumstances. Knowing that his smile reflected his comfort and joy means the world to us. Your kind words inspire us to continue doing our best for all our residents and their families. Thank you for trusting us with your dad's care, and please don't hesitate to reach out if there's ever anything more we can do for you.


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Review from M P (Granddaughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers have been fantastic especially two of them, cannot thank them enough.

Reply from Ann-Marie Baker, Senior Customer Relationship Manager at Leycester House

Thank you for the wonderful feedback, much appreciated!


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Review from Nikkk R (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. Lots of activities for residents and their families to get involved in. The staff always friendly and the whole place is so welcoming to not only a new resident but also their family.
Mum had a fabulous stay at Leycester house and as a family visiting her, we had a fabulous time
too. My children and I were included in any of the activities. I could also come and sit in the bistro and have lunch with my mum.
I felt reassured that Mum was being well looked after when I wasn't with her.
They supported and promoted independence when needed and supported my mum in doing her physio-led exercises.
They were fantastically proactive at sorting out medications/prescriptions on a bank holiday weekend - thank you.

Reply from Ann-Marie Baker, Senior Customer Relationship Manager at Leycester House

Thank you for taking the time to provide this wonderful feedback. The team strive every day to deliver the care and the experience you have described so they will be delighted to hear their efforts have been recognised. Your mother was a delight to take care of and is welcome back to join us anytime although we do hope she is doing well at home. Take care for now.


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Review from Simon P (Son of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Leycester House in early May after a traumatic grief-affected period. During that time, she also suffered a badly broken hip, leaving her completely immobile. Mentally she was suffering from extreme levels of confusion. The evaluation process undertaken by Leycester House was sympathetic
and professional. The arrival at the home was handled extremely sensitively. All the staff have been first class in their positive attitude, attention to detail and caring actions. Whilst my Mum has not chosen to participate (yet!) in the many activities that are put on each day, we have seen an incredible improvement in her, both mentally and physically within a few short weeks. Benefits such as the weekly in-house hairdressing and nail treatment have lifted my mum's dignity. The scrupulously clean, bright and welcoming environment provides a knock-on benefit to me and my family as visitors of a warm and welcoming place.

Reply from Ann-Marie Baker, Senior Customer Relations Manager at Leycester House

Thank you so much for the wonderful feedback. This will mean a lot to all of the staff who work incredibly hard and value our residents greatly. We are delighted to see the progress your mother has made and long may it continue. Thank you again.


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Review from Gareth W (Son of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home friendly and the staff are out of this world can’t do enough to help at every step of the experience. Would highly recommend looking around this home. My mum and stepdad have been happy from the first day and continue to be so taking part in the activities and enjoying the singing and other
entertainment laid on by the home.

Reply from Ann-Marie Baker, Customer Relationship Manager at Leycester House

Thank you for the kind words, the team will be delighted to hear the positive impact they have had. Such a lovely couple and a pleasure to care for. Many thanks again.


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Review from Alister H (Son of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly father has been at Leycester for a year now, and I can thoroughly recommend the home. They describe themselves as a hotel with care, and they have lived up to that claim and more. My father was getting confused with his pills and medical appointments, and these were successfully transitioned
to Leycester, who have proven to be extremely reliable, ensuring his complex requirements are carefully and accurately dealt with. This is of great relief to the family, and he is in great spirits and never grows tired of singing everyone's praises. All the staff have been both lovely and extremely professional in all matters. We'll be taking him away for a few days in October, and I know from prior experience that everything will be carefully packed for him, all his medications will be arranged in individual bags carefully labelled, etc. We are so glad we chose Leycester over the other homes we considered.

Reply from Tracy Barton, General Manager at Leycester House

We are so glad you chose Leycester House too! Your father adds a very special something to the home, and we very much enjoy his presence. Thank you so much for taking the time to write a review; the entire team will appreciate knowing the difference they make to your family. Take care.


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Review from David W (Son of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been very impressed by the standard of care at Leycester House and the hard work and kindness of the staff. This was especially evident when my mother celebrated her birthday this month. Everyone made it very special for her and we enjoyed an excellent lunch together including the unexpected
arrival of an amazing birthday cake. We took great comfort from the day knowing that my mother is being so well looked after.

Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for the feedback, the team very much appreciate it. Your mother is a pleasure to care for so we are so glad she enjoyed the celebration. Thanks again.


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Review from K B (Resident) published on 16 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted for respite as he was getting very confused with his Parkinson’s meds and was lonely and had deteriorated from the Covid isolation.
The staff at Leycester House could not do enough to settle him in and make him feel safe and welcome. We feel much happier knowing he is
being looked after and has company now.

Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for taking the time to write this wonderful review, the team appreciate the feedback. Your father-in-law makes caring for him a pleasure and we are pleased that he continues to be a part of the Leycester House family. Many thanks.


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Review from L B (Daughter-in-law of Resident) published on 23 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leycester House Care Home is an outstanding setting. All the staff are welcoming to visitors and go out of their way to make my father-in-law feel special. The level of care and professionalism is high. There’s a variety of activities and my father-in-law is happy and thriving and absolutely in the
right place.

Reply from Tracy Barton, General Manager at Leycester House

Thank you very much for your wonderful review. The team here will really appreciate your comments. Your father in law is such a pleasure to be around, we really enjoy having him as part of our community. Hope to see you again soon.


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Review from Paul R (Son of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was discharged to Leycester House from hospital unable to walk and very confused due to his dementia. The moment he arrived I felt his mood and demeanour lifted, it was as though he woke up. Within a day he was standing and there was a smile on his face.


I put this remarkable transformation

to the fabulous staff at Leycester House.


The staff here clearly love their job and it shows.


Dad was treated with dignity and respect. What was intended to become a final stay ended up becoming a rehabilitation, something I understand is quite rare. While Dad still has ongoing challenges, the help of the Leycester House team have allowed him to return home to be with his family.


If we needed help again we would not hesitate for dad to return to Leycester House to receive help from the Leycester house family.


Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for your feedback, which I will enjoy sharing with the team. What a privilege for us to have been involved in this journey, It was remarkably heartwarming to see the change in your father and both sad and joyous in equal measures to wave him goodbye! Please visit us soon.


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Review from Robert B (Husband of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding setting.
A sensitive mix of friendly and supportive, compassionate and professional medical care.
It truly does what it says on the tin (brochure).
What more is there to say?

Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for your kind review. It was a pleasure to care for your wife, and I am glad that you both felt welcome and comfortable here and enjoyed the stay. We all hope that you are both well and will stop by for a visit soon.


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Review from M H (Husband of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leycester House is exceptional in every way. The staff, including administrative, management and those providing direct care and maintenance and subsidiary services to residents and visitors are outstanding and highly professional as well as kind and caring. The standard of nursing care provided and
personal contact with family and friends is exemplary. Nothing is too much trouble for anyone there. I cannot recommend the place highly enough, and as a retired hospital consultant with close to forty years spent working in the NHS, I feel I can recognise the quality of service for what it is. My wife was looked after at Leycester House for the last three months of her life and could not possibly have been in a better place.

Reply from Tracy Barton, General Manager at Leycester House

What wonderful words for the team at Leycester house. It is so kind of you to acknowledge the whole team in such a way. I am happy that your family felt so welcome and cared for here, and feel very privileged that you chose us to care for your wife. I extend my best wishes to you all and hope that you will visit us from time to time.


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Review from D L (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with a great friendly feel to it. They take great care of my mum and the nurses under the Lead Nurse's wing are all wonderful. There are special little things that the carers do that make such a difference from bringing their children into holding mum's hand when she has her leg dressed,
and hugs at night. As family members, they are all very caring toward us as well, and we are grateful to all the staff for their kindness.
The food is lovely and the afternoon teas are a real treat which also goes towards making visits a little different. Thank you, everyone!

Reply from Tracy Barton, Manager at Leycester House

Thank you so much for taking the time to provide this feedback, it is very much appreciated. We have such a wonderful nursing care team who genuinely care for the residents as if they were their own family members and I am so glad that kindness has shone through. Thank you again.


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Review from R W (Daughter of Resident) published on 11 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident on the nursing floor at Leycester House in March 2022. Leaving his home after 61 years was not easy for dad but everyone at Leycester House went above and beyond to ensure a smooth transition for him. The whole process was dealt with the utmost sensitivity, dignity and respect.


Choosing

Leycester House was not a difficult decision to make as mum has been a resident receiving 5 star care here since January 2020. I cannot speak highly enough about the incredible care and service every single person who works here provides. It is so reassuring to know that both my parents and all the residents are being so well cared for by the most amazing team!


Thank you to each and every one of you!


Reply from Ann-Marie Baker, Customer Relationship Manager at Leycester House

Thank you so much for your very warm feedback. Caring for your parents is an absolute privilege and the team at Leycester House care for them both very much. I will share your lovely comments with our staff as they really do appreciate the feedback. Many thanks again.


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Review from Keith S (Partner of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Leycester House is a purpose-built nursing/care home with all the facilities that we required. The staff go above and beyond normal standards. The food and service are first-rate. My partner has been made so welcome that I do not stress anymore about her well-being.

Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for your review of the home and the care provided to your partner. I am always very proud of the hard work and dedication of the Leycester House team across all of the departments, and it is lovely to be able to share with them the feedback from our residents, their family and friends. Thank you again.


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Review from Lorrie C (Daughter of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our very first contact with the staff at Leycester House, it was clear that this was a dedicated and highly professional team. From the first assessment visit to dad in his own home, good relationships were formed and dad was treated with warmth and respect. His admission was arranged at short
notice because of the urgency of care for him. However, no corners were cut and everyone went the extra mile to ensure his needs were met. The environment and facilities are top class, comfortable and well looked after. All staff were delightful and worked hard to put dad at his ease. The nursing care was excellent. The nursing staff always had time to talk and explain what was happening. They offered so much support both to dad and to me. I could not have faced the final stages of dad's life without their care and encouragement.

Reply from Tracy Barton, General Manager at Leycester House

I am sincerely grateful for your kind words. It was so lovely to meet you all and be able to support you through such a difficult time. Your compliments have been shared with my team, whom I am very proud of. It was our absolute pleasure to care for your father.


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Review from B B (Son of Resident) assisted by family/friend published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated with kindness and consideration. Help has always been on hand. I have enjoyed all the activities and I was encouraged to join in as much as I was able to.

Reply from Tracy Barton, General Manager at Leycester House

It was an absolute delight to have you stay with us and we would gladly have you back any time. The team will very much appreciate the feedback you have provided so thank you so much for taking the time to let us know you enjoyed your time here.


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Review from M W (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a prolonged period of hospital treatment, it became clear my mother would need 24-hour nursing care upon discharge. When I began the search for a suitable home nearer to myself, several friends recommended I consider Leycester House based on their own experience. From the very first contact and
without exception, I found a highly professional, caring and compassionate team from the manager down. My many questions were answered openly, honestly and with patience. I was given help, support and reassurance with each stage of the admission process. Since Mum moved in four weeks ago, I have witnessed her improvement due to the excellent care she has received. She is treated with dignity and genuine compassion. The facilities and standard of care are excellent. Nothing is ever too much trouble. I feel included in every aspect of mum's care and that we are working together to ensure this chapter of her life is the best it possibly can be, which is so precious. Thank you!

Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for the compliments that you have given regarding the admission process and the care that your mother has received so far; it will certainly continue. I am always very proud of the hard work and dedication of the Leycester House team across all of the departments, and it is lovely to be able to share with them the feedback from our residents, their family and friends. Thank you.


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Current Review Score: 9.5 (9.534)

Overview of Review Score

The Review Score of 9.5 (9.534) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Leycester House is calculated as follows: ( (108 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.705 Points relating to the number of positive Reviews for Leycester House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 11 Positive Reviews ÷ 15.6 = 0.705

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Tracy

Tracy Barton

Job Title: General Manager

Joined: 2021

My name is Tracy Barton and I am now the General Manager at Leycester House. I loved my time as Deputy, having fulfilled the role since 2018 and am now very much looking forward to my new role overseeing the running of Leycester House as General Manager. I have worked in care for over 2 decades and have had experience in elderly, nursing, mental health, dementia and young people in residential care. Before coming to Leycester House I was a coordinator for a large domiciliary company in Merseyside, a challenging, but rewarding job.


I feel privileged to be part of the Leycester House team, we are all so proud of the work we do and the quality of care that we give to our very deserving residents.


Frequently Asked Questions about Leycester House

What types of Care is Leycester House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Leycester House provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Leycester House have?

There are 78 Single Rooms.

What are the Facilities & Services at Leycester House?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Leycester House to the centre of Warwick?

1.4 mile(s) as the crow flies, distance by road may be significantly further.