Leycester House

Edgehill Drive, Tournament Fields, Warwick CV34 6XQ
Submit a Review
9.5 147 Reviews
  • Leycester House, Warwick
Leycester House in Warwickshire, a stone’s throw from Warwick Castle and Shakespeare’s Stratford, is a purpose-built care home that offers spacious care facilities within a luxury environment.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents with a strong focus on wellbeing, and all hospitality staff are trained to hotel standards. It makes all the difference.

The pricing policy is all-inclusive at Leycester House – a single weekly fee covers all care, all facilities and all the inspired and stimulating events held in the home. This includes the bar and bistro, fine dining, outings, entertainment, and even getting your hair done.

The policy at Leycester House is to always pay team members above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met. Staff feel valued and appreciated, and this in turn benefits the Leycester House residents.

The home features its own cinema room where residents can relax, a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens.

Leycester House has a full-time events manager who organises activities and events for all residents to enjoy each week, while the home has its own chauffeur-driven, high-end vehicle for use on days out and special occasions.

Well-connected by the M40 and A46, Leycester House is easily accessible yet is close to all sorts of amenities and Warwick’s many beautiful parks.

Show Leycester House on the Map

Care Provided by Leycester House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Clare Hodges (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Leycester House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,649
    • Self-Funded Nursing Care from £1,910
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,910

  • All fees are subject to assessment and can vary according to need level
  • (these prices are only a guideline, please contact Leycester House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is visitor parking available onsite.


Leycester House Reviews (147)

Total of 147, showing 41-60
9.5

Leycester House has a Review Score of 9.5 (9.519) out of 10, based on 11 reviews in the last 2 years. Over all time Leycester House has 147 reviews.

Overall Experience

  • 141
  • 6
  • 0
  • 0
  • 0

Date Published

147
6
6
11
136

Review from Louise T (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a beautiful care home that provides a place of comfort to our senior citizens. Mum was resident for approximately 15 months in total and resided on both the residential and nursing floors. Her room was extremely comfortable and she enjoyed the view over the lovely courtyard garden, where she
would enjoy the passing seasons, birds and daily life being played out. The carers really got to understand mum, and it was a relief to know she was there. Kindness and welcome were extended to us as a family and Leycester House felt like her home, albeit not the one she really wanted to be in. Initially, Mum was encouraged and enjoyed participating in the activities that were offered. Lockdown altered the nature of the entertainment and Mum's increasing frailty made her involvement more difficult. Mum was cared for tenderly and treated with dignity until she sadly passed. I would recommend that anyone seeking care for someone they hold dear, look carefully at what is offered here. It's a lovely home.

Reply from Linda Atkinson, Home Manager at Leycester House

Thank you for the lovely feedback Louise, looking after your mother was an absolute pleasure. I will ensure my team are aware of the positive impact you felt they made, they will really appreciate hearing that.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Justina M (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my father was only a resident for a month but our family were very impressed with all aspects of the home. The staff, from top to bottom, were wonderful, nothing was ever too much trouble and communication was fantastic. I have already recommended to others.

Reply from Linda Atkinson, Home Manager at Leycester House

Thank you for taking the time to write such lovely comments, Justina, the staff will be so happy to receive this wonderful feedback. It was a pleasure to care for your father and I am glad your experience as a family was very positive. Thank you too for the recommendation to others, it is very much appreciated. Take care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz S (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Leycester House team are amazing! I cannot thank them all enough for the fantastic care that my mum has received since she moved into Leycester House in January 2020. The staff are so caring, so patient and understanding - they arrange such fun activities for the residents, and Mum says the food
is delicious too! It is great to see all the photos from the daily activities too. The facilities are so good - really homely - and it is lovely that my mum could bring some of her personal belongings - pictures and furniture to add to her room. Mum is able to have her hair and nails done regularly too, and has been supported when she has needed any medical care. Through Covid, the whole staff team have been absolutely incredible to ensure that my mum has been kept safe and well during what has been the most challenging time for them. They also organised a special outside lodge so that we have still been able to see Mum during the pandemic. A huge thank you to you all!

Reply from Linda Atkinson, Home Manager at Leycester House

Thank you for taking the time to write such lovely comments Liz, we very much enjoy looking after your mother here at Leycester House. The staff will be delighted to receive this wonderful feedback!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine T (Respite Resident) published on 27 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very tired when I entered Leycester House. During my stay I became more relaxed, I was sleeping well and I began to wake up earlier, feeling refreshed and ready to get up. I didn't need my alarm to wake me, I began to wake refreshed. My family began to say I was sounding much better, relaxed and
cheerful. My husband came with me, he has remained whilst I prepare a bedroom for him on the ground floor. My husband is 92 years and I am 79 years old.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Leycester House following a bad fall 2 years ago. She was 96 years old. Mum spent just over two happy years at Leycester House, surrounded by incredibly caring, flexible and understanding staff. We always felt welcome to visit mum, who died there peacefully just after her 98th birthday.
I miss her very much and I also miss the loving, kind and funny members of staff whom I met.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill W (Daughter of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the staff in the dementia wing provide love and care in extremely trying conditions. My mother who passed away early Tuesday morning spent the last year of her life there. I have nothing but praise to give. Leycester House feels more like a personal hotel than a care home. I am so glad
that we chose Leycester House - unsurpassed care. And I have very happy memories of her birthday last which we spent with her. Very many thanks and highly recommended.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you Jill for your lovely review. We were honoured to be able to care for your lovely Mum, we shall miss her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Birgit F (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Leycester House for one year. She received excellent care during this time. There was a welcoming atmosphere so that it was always nice to come for a visit. Rooms were very clean and furnished to a high standard. Meals were nicely prepared and looked delicious, and there was
a good variety despite my mum‘s special dietary requirements. Staff was very friendly, dedicated and approachable. They made every effort to keep my mum happy. Events, such as the music on Thursday evenings, created a particular community among residents, family and friends.
Unfortunately, my mum passed away in January 2020 after she was diagnosed with an illness. She spent her final days in peaceful surroundings, which was very helpful for us in this difficult time.
I can only say Leycester House is a very special place and I could not have chosen anywhere better.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you very much for your review. Your mum was a very special lady.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter S (Son of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Leycester House for 18-months and every day has been wonderful. The staff are kind, caring, professional and friendly to both residents and family visitors alike. Facilities are excellent with all the equipment required to look after a wide range of residents with different needs. The
food is of a very high standard, and there are many forms of entertainment to stimulate residents and to make their stay enjoyable. Visiting is a pleasure, and the staff are always welcoming.
The current Covid-19 crisis has been dealt with extremely professionally by the staff who are open and communicative with family keeping us informed of how they are managing the situation.
I cannot speak highly enough of the management and staff at Leycester House - they are fantastic!

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for your lovely review. We really appreciate it, we are very lucky to have your lovely Mum at Leycester House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon F (Son of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Leycester House 3-months ago. She has received excellent care and has felt comfortable and safe at a time when I and other family members and friends are not able to visit her. Before the Coronavirus lockdown occurred, I witnessed a great friendliness and caring attitude toward
both my mother and myself. The staff were always helpful and willing to talk when I visited, and this has continued while we have been unable to visit. The management team have kept relatives informed of events and progress during the lockdown, and this has provided a great sense of confidence and security in the way the home is run and the residents are being cared for. I, like many others, am very grateful for this. Thanks to them all.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you very much. We are so pleased that Mum has settled so well and made this her new home. She is a lovely lady !


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Harj (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home which is well designed and well run. The environment is warm and welcoming and both care and pastoral services are excellent. Residents are respected and treated as adults. There are plenty of activities and all are encouraged to attend and/or take part. Good quality food and a
nice bar. The all-in pricing is great for visitors and enables residents to host their loved ones.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for the lovely review.
It will be great when you can come and visit Mum, and use our great services again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise H (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have lived at Leycester House for over two years and the care they have received has been outstanding. They both have dementia and the care they receive has really put my mind at rest that they are happy, safe and secure. The team looking after them are fantastic and so caring. Mum has really
got a second lease of life since she moved here - she loves the events and the warm social environment. I would have no hesitation in recommending - well done to the whole team.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you Louise. Your parents are a joy to care for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire B (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been exceptionally well cared for by the wonderful Leycester House staff since moving in six months ago. They have been especially diligent, comforting and professional during a recent period in which she has been suffering with her health. Given that this has happened against the background
of the Coronavirus pandemic their care has been even more remarkable. I can only offer the manager and all her staff my heartfelt thanks on behalf of our whole family.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for your lovely review. We are looking forward to all families and friends being able to visit again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hilary S (Daughter-in-law of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express our thanks for the extremely high level of care at Leycester House, not only throughout the 15 months that my mother-in-law has been a resident but most especially during the Covid-19 pandemic. The level of care is exceptional and the kindness of the staff is overwhelming. We
have had regular updates on the situation whilst we are unable to visit the home and know that the staff have everyone's best interest at heart. Thank you for all your care, we really appreciate it.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for the lovely review. The wonderful reviews we are receiving mean such a lot to us at this difficult time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert S (Son of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ninety-three-year-old father has been a resident of Leycester House now for four months and I cannot say enough how wonderful it is and how well he has, and is being cared for and supported. Before entering Leycester House he had been living on his own for many years and I was concerned about how
he would adapt but I needn't had worried as the Leycester House staff have been absolutely outstanding caring for his every need and he settled in easily. This level of care and support is provided by the whole staff whatever position they hold and I can't believe how fortunate both my father and myself have been in selecting Leycester House. While the staff are the outstanding stars, all other aspects of Leycester House including the facility, food, activities etc are simply excellent, this is supported by good communications by the management to myself to ensure I'm fully aware of what's going on both with my father and at Leycester House as a whole.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you very much for the review. We are so pleased that your father has settled and is so happy at Leycester House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen W (Daughter of Resident) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, kind and wonderful home - couldn’t wish for anything more in terms of Mum’s care. Mum is on the residential floor and is treated with respect and kindness even though she sometimes needs to be reminded about her P’s and Q’s.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for your lovely review. Mum is lovely, we wouldn't change a single thing about her!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Daughter of Resident) published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot convey how much love and respect I have for all the staff at Leycester House. With Mum's passing, they gave us space, support and time with her, especially in these difficult times. We will always be eternally grateful for all their kindness.
Thank you.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you Shelley for your lovely review. I am so pleased that you felt so well supported when you needed it the most. The team are truly amazing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise S (Sister-in-law of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as we went through the doors of Leycester House we knew this would be the best place for our relative to be cared for, it was welcoming and felt a happy place to be.
The staff were amazing supporting our relative to maintain his independence which was very important to him. When the time came
and he needed more help, this was given with complete respect so his dignity was maintained. The care we were given and support was greatly appreciated.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for your lovely review. We are so pleased that you feel we supported and cared for your relative according to his wishes. He was always very determined, it was so important both to him and to us that we did it "his way"!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Sister of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Leycester House to be a very warm, friendly and caring home for our sister.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for your review. We are very pleased that you are happy with our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie Y (Daughter of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family has nothing but praise for everyone at Leycester House. In my mother's own words "they are all angels". We would like to thank everybody sincerely for everything.

Reply from Linda Atkinson, General Manager at Leycester House

Thank you for the wonderful review. It was a privilege to care for your lovely mother.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L K (Daughter of Resident) published on 16 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean. Nice staff. Nothing is too much trouble. Cleanliness is very good. Dinner plates and tea plates collected, not hanging around at tables.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.519)

Overview of Review Score

The Review Score of 9.5 (9.519) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Leycester House is calculated as follows: ( (106 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.705 Points relating to the number of positive Reviews for Leycester House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 11 Positive Reviews ÷ 15.6 = 0.705

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Tracy

Tracy Barton

Job Title: General Manager

Joined: 2021

My name is Tracy Barton and I am now the General Manager at Leycester House. I loved my time as Deputy, having fulfilled the role since 2018 and am now very much looking forward to my new role overseeing the running of Leycester House as General Manager. I have worked in care for over 2 decades and have had experience in elderly, nursing, mental health, dementia and young people in residential care. Before coming to Leycester House I was a coordinator for a large domiciliary company in Merseyside, a challenging, but rewarding job.


I feel privileged to be part of the Leycester House team, we are all so proud of the work we do and the quality of care that we give to our very deserving residents.