Leycester House

Edgehill Drive, Tournament Fields, Warwick CV34 6XQ
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9.5 147 Reviews
  • Leycester House, Warwick
Leycester House in Warwickshire, a stone’s throw from Warwick Castle and Shakespeare’s Stratford, is a purpose-built care home that offers spacious care facilities within a luxury environment.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents with a strong focus on wellbeing, and all hospitality staff are trained to hotel standards. It makes all the difference.

The pricing policy is all-inclusive at Leycester House – a single weekly fee covers all care, all facilities and all the inspired and stimulating events held in the home. This includes the bar and bistro, fine dining, outings, entertainment, and even getting your hair done.

The policy at Leycester House is to always pay team members above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met. Staff feel valued and appreciated, and this in turn benefits the Leycester House residents.

The home features its own cinema room where residents can relax, a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens.

Leycester House has a full-time events manager who organises activities and events for all residents to enjoy each week, while the home has its own chauffeur-driven, high-end vehicle for use on days out and special occasions.

Well-connected by the M40 and A46, Leycester House is easily accessible yet is close to all sorts of amenities and Warwick’s many beautiful parks.

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Care Provided by Leycester House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Clare Hodges (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Leycester House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,649
    • Self-Funded Nursing Care from £1,910
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,910

  • All fees are subject to assessment and can vary according to need level
  • (these prices are only a guideline, please contact Leycester House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is visitor parking available onsite.


Leycester House Reviews (147)

Total of 147, showing 101-120
9.5

Leycester House has a Review Score of 9.5 (9.519) out of 10, based on 11 reviews in the last 2 years. Over all time Leycester House has 147 reviews.

Overall Experience

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Review from Gary W (Son of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The biggest asset of Leycester House are the staff! The facilities are first class but the staff are better.

Reply from Linda Atkinson, Manager at Leycester House

What a lovely comment, thank you very much.


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Review from Jennifer N (Niece of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so glad that we found Leycester House. My aunt has settled in happily and the staff are most caring and loving. The facilities are wonderful and we are always made welcome when we visit. A special thanks for a superb lunch party laid on for my aunt's 101st birthday. All the family were impressed
by the clear, affection shown by the general manager and the rest of the staff.

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Review from Kate S (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a home/hotel rather than an old people's home. There is always a good vibe as soon as you come into the building. The home feels 'safe' and I never worry about mum now she is here. I am always made welcome. The facilities and food are fantastic and the guests are always made welcome too. Above
all, the staff are super and on hand to help. Thank you.

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Review from David A (Husband of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were introduced to Leycester House via the internet and made 3 separate visits to confirm our desire to ask the management to accept my terminally ill wife for 'end of life care' and transfer from the local hospital. It was, without doubt, the best arrangement possible, quiet charm, very attentive
management and staff throughout. Every request was dealt with great empathy and the welcome, all inclusive tariff enabled us to eat together several times. This home is an absolute gem, setting such a high bar and winning in every way. It should be used as a standard throughout all health care systems.

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Review from Bridget W (Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a hip replacement, the Leycester House proved an ideal place in which to recover and have the, much needed, rest, also to regain some independence with the help of excellent staff. I enjoyed the meals, the chefs kindly catered for my dietary replacements. The general management was excellent,
every need was addressed, the weekly bulletin with the entertainment to suit all and the encouragement to attend exercise classes! I found all the staff very helpful and nothing was too much trouble including 2 day trips to the hospital for investigation and treatment.

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Review from Susan L (Daughter of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leycester House provided a kind, caring and stimulating home for our mother. The facilities are all excellent and the staff, in all areas, always friendly and eager to help. Our mother felt at home in Leycester House and it was a great comfort to her family that she was so well cared for in a safe environment
and all her needs were catered for. Thank you.

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Review from Anne H (Wife of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If only all care homes were run like this one, the world would be a better place. You have marvellous management and staff. It doesn't matter what sort of day they have got they are always smiling and ready to help you. My husband has been going for respite since you opened. He said he hoped he wouldn't
have to go anywhere else. It is like home from home, from cleaners to the chef, to reception and carers. Thank you. It makes my life much easier.

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Review from Maggie P (Wife of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff of Leycester house are the best I have ever encountered. My husband suffered a severe stroke in 2017 and a care home was his worst nightmare to be suffered in the event. The last 12 months, due to the loving care and dedication of their excellent staff, were the very best they
could possibly have been. Nothing is ever too much trouble. The quality of these surroundings, the food, the entertainment is all excellent. But for my husband, who always jealously guarded his privacy, the last few days of his life were spent being cared for and cherished by their wonderful staff. He was kept comfortable and free from pain. They simply give everything they have to make their residents content, peaceful and loved whilst giving every support to their family members. They are literally angels on this Earth. I have never seen this anywhere else. I can only give them my heartfelt and grateful thanks for making my husband so comfortable, with every small detail attended to with such kind thought. Leycester House I applaud you and sincerely thank you from the bottom of my heart.

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Review from Celia W (Daughter of Resident) published on 31 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Leycester House for just over 12months. In May we all celebrated her 100th Birthday when all her family from near and far were made to feel special, very welcome and a wonderful buffet was provided for all to enjoy. Sadly Mum passed away on July 24th, I can’t thank the
manager and the teams enough, also the night staff enough for all the love, care and support they gave before and throughout this sad time. Mum was always treated with dignity and respect, the love, laughter, hugs and kisses will stay in our hearts for ever. Thank you.

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Review from Katie S (Daughter of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mother to Leycester House in January 2018 as she suffers with dementia. The level of care she receives is wonderful. Mummy always looks beautifully dressed and is regularly stimulated with a wealth of activities. There is a very friendly and caring feel about the home and it is a pleasure
to visit her. It has given the family complete peace of mind. We would recommend it highly.

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Review from Jenny F (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my arrival at Leycester House, I was treated with the utmost care and consideration. My room was very clean, have to admit drains in the bathroom needed improvement.
All the staff were so kind and friendly. I will definitely recommend.

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Review from Rod T (Husband of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who had suffered from dementia for six years, stayed for a week's respite in December 2017 before moving to Leycester House permanently in January this year. She settled in immediately and thought of the home as her home. She was always happy and smiling when I visited and was pleased to see
me and knew my name but never thought of leaving. She was stimulated, ate well with a lot of assistance from the staff and could not have received better care.
Very sadly she died in April very unexpectedly and I can give no higher praise than to say that during her last hours the care was as good as at the very best hospices.

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Review from Christine W (Friend of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very short visit to my friend ... who is extremely ill ... so only stayed for an hour. We were met on arrival and encouraged to have tea/coffee and cake ... these were excellent. The staff were very friendly and professional and informative. The whole ambience and atmosphere is calm, peaceful and
supportive. My friend is beautifully cared for in a well-appointed room.

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Review from Barbara H (Resident) assisted by family/friend published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very kind and attentive, nothing was too much trouble. The surroundings are very well kept and clean, resembling a private hotel. The food was excellent and beautifully served.

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Review from Pam L (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Leycester House beautifully furnished and very well equipped. The rooms were tasteful and large beds a bonus.
All the staff were delightful and could not be more helpful.
The evenings were quiet and more stimulation would have been a bonus for dad. He was very content here and looked very
healthy on leaving. Many thanks to all the staff.

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Review from Ray W (Son-in-law of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really excellent care home with dedicated staff who actually really care.
Rooms 10/10
Facilities 10/10
Food 10/10
More of a boutique hotel for the elderly than a care home. Have already booked my room for 2038. Hopefully.

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Review from Paula M (Daughter of Resident) published on 7 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leycester House care is the best care home ever. My father had been in two other care homes before the Leycester House care home, the difference was the hostel in a third world country and a 5-star hotel. The Leycester House care home being the 5-star hotel.
The staff are amazing, supportive and really
do care about their residents.
Their standards are extremely high.
Both my parents died while in the Leycester House care home, it was expected but the compassion and support they gave my family was outstanding and beyond the call of duty.
They really do care, unlike other care homes I've seen, which, quite frankly, you wouldn't want to be in dead let alone alive and ill.
If you are looking for a care home, this is the only one I would recommend.
Your relatives will be more than cared for.
They even made my dad's feet look good, quite an achievement, trust me.

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Review from Christine T (Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having recently spent a week at Leycester House after a major operation, I can honestly say it was the best place for me to recoup. Excellent care in nice surroundings. All the staff were friendly, helpful and nothing was to much trouble.
I was made to feel very welcome. The only area I felt needed
attention was the cleaning of my room, bathroom and my bed wasn't always made.

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Review from Colin S (Respite Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ten days respite care.
Some initial services not in place on arrival but sorted out after several days.
Booked in for April and July.
This visit clashed with building alterations which affected the total package.

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Review from Susan J (Friend of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our old neighbour is experiencing is second to none. She has settled in well into an atmosphere more like a 5* hotel than a care home. Staff are friendly and frequently check she is ok and will chat for a while. Our neighbour feels she is part of a new family. Activities keep her busy and trips
out make her aware of the outside world still. After staying for lunch one day, I can confirm the food is to hotel standards with choices at all meals and special requirements always available. Super place!

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Current Review Score: 9.5 (9.519)

Overview of Review Score

The Review Score of 9.5 (9.519) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Leycester House is calculated as follows: ( (106 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.705 Points relating to the number of positive Reviews for Leycester House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 11 Positive Reviews ÷ 15.6 = 0.705

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Tracy

Tracy Barton

Job Title: General Manager

Joined: 2021

My name is Tracy Barton and I am now the General Manager at Leycester House. I loved my time as Deputy, having fulfilled the role since 2018 and am now very much looking forward to my new role overseeing the running of Leycester House as General Manager. I have worked in care for over 2 decades and have had experience in elderly, nursing, mental health, dementia and young people in residential care. Before coming to Leycester House I was a coordinator for a large domiciliary company in Merseyside, a challenging, but rewarding job.


I feel privileged to be part of the Leycester House team, we are all so proud of the work we do and the quality of care that we give to our very deserving residents.