Leycester House

Edgehill Drive, Tournament Fields, Warwick CV34 6XQ
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9.5 147 Reviews
  • Leycester House, Warwick
Leycester House in Warwickshire, a stone’s throw from Warwick Castle and Shakespeare’s Stratford, is a purpose-built care home that offers spacious care facilities within a luxury environment.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents with a strong focus on wellbeing, and all hospitality staff are trained to hotel standards. It makes all the difference.

The pricing policy is all-inclusive at Leycester House – a single weekly fee covers all care, all facilities and all the inspired and stimulating events held in the home. This includes the bar and bistro, fine dining, outings, entertainment, and even getting your hair done.

The policy at Leycester House is to always pay team members above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met. Staff feel valued and appreciated, and this in turn benefits the Leycester House residents.

The home features its own cinema room where residents can relax, a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens.

Leycester House has a full-time events manager who organises activities and events for all residents to enjoy each week, while the home has its own chauffeur-driven, high-end vehicle for use on days out and special occasions.

Well-connected by the M40 and A46, Leycester House is easily accessible yet is close to all sorts of amenities and Warwick’s many beautiful parks.

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Care Provided by Leycester House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Clare Hodges (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Leycester House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,649
    • Self-Funded Nursing Care from £1,910
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,910

  • All fees are subject to assessment and can vary according to need level
  • (these prices are only a guideline, please contact Leycester House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is visitor parking available onsite.


Leycester House Reviews (147)

Total of 147, showing 121-140
9.5

Leycester House has a Review Score of 9.5 (9.519) out of 10, based on 11 reviews in the last 2 years. Over all time Leycester House has 147 reviews.

Overall Experience

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Review from John G (Husband of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for several weeks. We have nothing but praise for this amazing care home. The staff are so caring and thoughtful to all residents.
The rooms are excellent and the general facilities first class. The food is very good and suitable.
Activities are arranged every day for
residents who wish to participate including outings to places of interest.

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Review from David P (Respite Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two visits to Leycester House for post-operative recuperation on both occasions the care and physical environment have been excellent.
The surroundings and food are the equivalent of four-star hotel facilities.
I would not hesitate to recommend for either short, medium and long stays.

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Review from Nicky M (Daughter of Resident) published on 13 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents spent their last three weeks of life in the Leycester House. The standard of care was excellent. Apart from being highly competent the nurses were empathetic and looked after the family as well. They kept Mum and Dad as comfortable as possible in their last days. The nurses were highly
experienced and kept us up to date with our Mum and Dad's situation. We were provided with a room when we knew that our parents were likely to pass away and had free reign of the kitchen to make coffee, tea and toast. The Head nurse even came in on her day off when she found out that Mum had passed away.


The surroundings in the care home are luxurious. Visitors are fed and when there were a few of us visiting we were given a private room where we had lunch. I would highly recommend this care home.


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Review from J S (Wife of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The doors open as you approach and a warm welcome awaits you. The staff are all friendly, caring and efficient and soon get to know residents and visitors by name.
Meals are varied and nutritious. Light refreshments are available at any time.
Rooms and general areas are clean.
There is a varied
programme of activities.

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Review from Rosemary P (Daughter of Resident) published on 9 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in as a permanent resident for nursing care in August. The care has been superb. Staff are gentle, patient and clearly care about the residents. The nursing care is extremely competent and compassionate. Records are detailed and regularly updated. I am looked after too, plenty of drinks
and food on offer whenever I come.


The food is restaurant quality, delicious, freshly cooked and well presented. The chef produced an excellent gluten-free meal for my coeliac daughter when she visited with no fuss. It is clear that staff know the residents well and make every effort to care for them as individuals. They are constantly busy but always make time to speak and greet me by name whenever I visit.


I am very confident that Mum is receiving the best possible care. Leycester House is one minute from the M40 junction which makes my local journey speedy from wherever in the district I may be travelling.


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Review from Andrew W (Son of Resident) published on 25 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 85-year-old mother entered this care home after being discharged from hospital on 6th September. She had lung cancer and was in the last stages of life. I was so impressed at this care home.
The building was beautifully appointed and scrupulously clean throughout.
The staff were superb at all
levels and were very kind and supportive to both my mother and the friends and relatives that came to visit her.
The hospitality provided to visitors is quite amazing. Visitors can have meals in the dining room with residents or have a drink at the bar (coffee tea, wine, beer etc.) and this is all included in the fee paid by the resident.
When my mother became very ill on Sunday, 17th I was provided with a separate room to sleep in so that I could be close to her 24 hours a day. The staff offered me meals and drinks and brought them to me whenever I wanted. Even a full English breakfast was provided. I stayed there for three days until my mother died and almost felt like a resident.

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Review from K K (Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was called for open heart surgery, I couldn't go home so looked for respite. Leycester House was our first choice. Very welcoming, friendly and they had a clear perception of just what we would need. The whole ambience, high standard of care and support are apparent. The many staff work together
and clearly support each other. The home and décor is a delight to live in with every luxury laid on to make residents feel valued and totally cared for. A variety of entertainment, activities, cinema, spa and hairdresser are freely available. Leycester House is a top quality care home which we could not speak highly enough - more a luxury hotel with first class care included.

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Review from Brenda H (Wife of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Graham found the staff at Leycester House Care Home very friendly and helpful, always willing to chat and wave to him. They looked after him very well in very nice surroundings. He rated it very highly.

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Review from Jacqueline S (Respite Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was in Leycester House for six weeks respite care following a broken ankle. The care and attention from all the staff made my stay a happy and comfortable experience. I would not hesitate to recommend Leycester House to others or to stay there again if the need arose.

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Review from R H (Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good place to be in to recover. The rooms are clean and stylish.
The staff is helpful and there when you need them, for us, my husband and me, he is here too.
This is what we are used too, it is tailor-made for us. We will be back.

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Review from Sheila Y (Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very reluctant to go to a care home but had replacement hip so necessary. Very happy and well looked after. Good 24 hour care. Staff very helpful and nice amusing company. A very nice atmosphere, very nice residents. Very lovely garden to sit in. Film theatre with good films. Transport provided at request.
One bill covers all!

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Review from Tony R (Son of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the first moment, we knew that Leycester House was the right place for mum. We were not disappointed.

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Review from David C (Son of Resident) published on 4 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this home enough. It is excellent. The care my Mother is receiving is first class. The home is spotless and the staff are very professional.
Food is very good too. Also conveniently situated and good parking facilities

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Review from K W (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, cheerful, kind, caring, clean, helpful, patient are some of the words to describe the staff and environment of Leycester House. Nothing is too much trouble for any staff member whatever their role or position. They take great care of dad who has Parkinson's disease and appreciates his sense
of humour which thankfully he still has.

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Review from Helen J (Wife of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise Leycester House enough for the Care that they provide for my husband. The staff here are so friendly and approachable. Whether carers/nurses/ cleaning etc all the staff always have something to say to you and I feel they are almost an extended family. I never worry about my husband
as the level of care he receives is excellent and he is always washed and dressed smartly whenever we drop in. He is so well looked after and very happy which is so important to me.
The care home is beautifully laid out with well designed en-suite bedrooms with ample room for someone like my husband in a wheelchair. When we visit as well as the bistro bar there are also a number of lounges to sit in where you can just chat or play games.
All in all a lovely environment to happily leave a loved one.

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Review from Michael C (Son of Resident) published on 17 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother had been a private resident at a nearby care home, but prices were rising sharply while food, care and condition were all deteriorating - staff were exiting too.
We found Leycester House just as it was opening late summer 2016, it is a private care home and we cannot recommend it too highly.
Its location is strange but its services and general ethos are outstanding.
It is new and fresh, with all the qualities + facilities + feel of a 4* hotel. More importantly, the quality of their staff, and consequently the depth of their care, is truly special, personal and sensitive.
In addition, there is plenty for residents to do, if they wish. Trips to the local racecourse, a nearby Safari Park, shopping etc or in-house entertainers or daily games, say Scrabble. There is great social interaction generally.
It is wonderful to find somewhere for elderly loved ones, who now need first class care, who deserve a good quality of living and who want appropriate activity and fun.

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Review from Bill V (Son of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We searched several care homes before choosing Leycester House. There may be better ones in the UK but they would have to be 6 stars to beat this home.

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Review from P T (Son of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic. Could not be more welcoming for resident, family or friends.
Easy adjustment for moving in.

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Review from Tara C (Daughter-in-law of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot overstate how pleased I am with the care my mother-in-law has received at Leycester House. She has moderate dementia and had been in another local care home for just over a year when we realised that they were no longer meeting her needs. The move was the best decision we ever made in the course
of her care.


The staff are comprised of genuinely warm, caring individuals, and they've gone beyond the standard level of care in so many ways. They communicate honestly in a frank way when family members have concerns and initiated talks with her physician to investigate medication changes in the hope of increasing her awareness. They included her on outings even at the stage where that was obviously exceedingly difficult for staff members. Most importantly, they've connected with her as a person, even as her dementia has progressed to a point where she is no longer responsive. We will never forget their kindness and professionalism.


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Review from Helen B (Daughter of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Leycester House soon after its opening, in September 2016, and I have nothing but the highest praise for the care he is receiving. His room is very comfortable, clean and light, the standard of the food is very high, but above all, the nurses/carers are truly excellent - he is treated
with kindness, respect and genuine warmth by all members of staff.
It is hugely reassuring for me to know that he is being looked after so well and that his needs are dealt with so promptly and sensitively.
We as a family are always made to feel extremely welcome, never more so than today when we celebrated his 90th birthday.

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Current Review Score: 9.5 (9.519)

Overview of Review Score

The Review Score of 9.5 (9.519) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Leycester House is calculated as follows: ( (106 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.705 Points relating to the number of positive Reviews for Leycester House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 11 Positive Reviews ÷ 15.6 = 0.705

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Tracy

Tracy Barton

Job Title: General Manager

Joined: 2021

My name is Tracy Barton and I am now the General Manager at Leycester House. I loved my time as Deputy, having fulfilled the role since 2018 and am now very much looking forward to my new role overseeing the running of Leycester House as General Manager. I have worked in care for over 2 decades and have had experience in elderly, nursing, mental health, dementia and young people in residential care. Before coming to Leycester House I was a coordinator for a large domiciliary company in Merseyside, a challenging, but rewarding job.


I feel privileged to be part of the Leycester House team, we are all so proud of the work we do and the quality of care that we give to our very deserving residents.