Leycester House

Edgehill Drive, Tournament Fields, Warwick CV34 6XQ
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9.7 150 Reviews
  • Leycester House, Warwick
Leycester House in Warwickshire, a stone’s throw from Warwick Castle and Shakespeare’s Stratford, is a purpose-built care home that offers spacious care facilities within a luxury environment.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents with a strong focus on wellbeing, and all hospitality staff are trained to hotel standards. It makes all the difference.

The pricing policy is all-inclusive at Leycester House – a single weekly fee covers all care, all facilities and all the inspired and stimulating events held in the home. This includes the bar and bistro, fine dining, outings, entertainment, and even getting your hair done.

The policy at Leycester House is to always pay team members above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met. Staff feel valued and appreciated, and this in turn benefits the Leycester House residents.

The home features its own cinema room where residents can relax, a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens.

Leycester House has a full-time events manager who organises activities and events for all residents to enjoy each week, while the home has its own chauffeur-driven, high-end vehicle for use on days out and special occasions.

Well-connected by the M40 and A46, Leycester House is easily accessible yet is close to all sorts of amenities and Warwick’s many beautiful parks.

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Care Provided by Leycester House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Clare Hodges (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Leycester House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,649
    • Self-Funded Nursing Care from £1,910
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,910

  • All fees are subject to assessment and can vary according to need level
  • (these prices are only a guideline, please contact Leycester House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is visitor parking available onsite.


Leycester House Reviews (150)

Total of 150, showing 141-150
9.7

Leycester House has a Review Score of 9.7 (9.739) out of 10, based on 14 reviews in the last 2 years. Over all time Leycester House has 150 reviews.

Overall Experience

  • 144
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Review from P T (Son of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic. Could not be more welcoming for resident, family or friends.
Easy adjustment for moving in.

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Review from Tara C (Daughter-in-law of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot overstate how pleased I am with the care my mother-in-law has received at Leycester House. She has moderate dementia and had been in another local care home for just over a year when we realised that they were no longer meeting her needs. The move was the best decision we ever made in the course
of her care.


The staff are comprised of genuinely warm, caring individuals, and they've gone beyond the standard level of care in so many ways. They communicate honestly in a frank way when family members have concerns and initiated talks with her physician to investigate medication changes in the hope of increasing her awareness. They included her on outings even at the stage where that was obviously exceedingly difficult for staff members. Most importantly, they've connected with her as a person, even as her dementia has progressed to a point where she is no longer responsive. We will never forget their kindness and professionalism.


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Review from Helen B (Daughter of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Leycester House soon after its opening, in September 2016, and I have nothing but the highest praise for the care he is receiving. His room is very comfortable, clean and light, the standard of the food is very high, but above all, the nurses/carers are truly excellent - he is treated
with kindness, respect and genuine warmth by all members of staff.
It is hugely reassuring for me to know that he is being looked after so well and that his needs are dealt with so promptly and sensitively.
We as a family are always made to feel extremely welcome, never more so than today when we celebrated his 90th birthday.

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Review from Sara W (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad could not have had any better care than he did at Leycester House. Everyone who works there is fantastic. Not only did they look after Dad but they looked after us, the family too. I would recommend Leycester House to anyone who loves and cherishes their family.

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Review from Yvette H (Friend of Resident) published on 24 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited in December and the whole set up of Leycester House from the ambiance, the food and drinks to the staff and residents is second to none. Everyone was so happy and cheerful which brought a smile to my face seeing such harmony in place. Entertainment for the residents was professional and of a
high standard, from talking to the residents they said they looked forward to regular events.

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Review from W B (Nephew of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved my aunt from a previous home I find Leycester House is an outstanding caring residential home with excellent nursing care. She is much happier and less distressed. The food is excellent with plenty of choice and visitors are made very welcome and can often be invited to stay at mealtimes.
I would highly recommend Leycester House and the facilities it offers to residents i.e. Spa room, hair dressing salon, cinema, chiropody plus a bar in the main lounge for residents and visitors. It is a pleasure to visit. A 5 star residential home.

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Review from Anne H (Daughter of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Leycester House as respite at first on the 8th December. I arrived from Brazil, where I reside, to find her being so well looked after. We decided to make it long term. She stayed at Leycester House until the day she passed away on 30th December. I can't only thank Leycester House
from administration/nursing/carers/cookers. Every single human being that works for them, love and care. I am truly thankful to all.

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Review from Fay B (Cousin of Resident) published on 17 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of Leycester House. Although my relative was only resident for 2 weeks for palliative care, the care and attention both my relative and we, his family received, was second to none and nothing was too much trouble. The staff held our hands, so to speak, and led us on a very
gentle and loving journey towards my relative's end. The care and consideration shown was unbelievable. I have never seen anyone with so much personal hygiene care given in their final days. It was wonderful for us as a family to see our relative in such a good condition given his palliative status and imminent death. He was made so comfortable and we are now fortunate to be able to say that our relative had a 'good death'. Everyone should have this sort of experience, what a team they are at Leycester House, we cannot thank them enough.

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Review from Frederick D (Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leycester House is a new purpose-built care home that is both luxuriously appointed and beautifully decorated. Whilst it provides all the state of the art facilities that one would expect of such an establishment, it is undoubtedly the staff that is the jewel in its crown. It seems that nothing is too
much for them. I recommend Leycester House without reservation.

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Review from Gwendoline Y (Daughter of Resident) published on 9 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who has mild dementia and poor mobility stayed at Leycester House while I was away (I care for her usually at home). The staff from the management to the nursing staff, to the admin and reception staff and all the others who provided all the other wonderful extras, were all incredibly welcoming
when we visited to view the home and then when mum subsequently came to stay. She has clearly been looked after beautifully, had all her needs met, as well as enjoying some of the social events. I would recommend this home without reservation.

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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.842 for Leycester House is calculated as follows: ( (140 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.897 Points relating to the number of positive Reviews for Leycester House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 14 Positive Reviews ÷ 15.6 = 0.897

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Tracy

Tracy Barton

Job Title: General Manager

Joined: 2021

My name is Tracy Barton and I am now the General Manager at Leycester House. I loved my time as Deputy, having fulfilled the role since 2018 and am now very much looking forward to my new role overseeing the running of Leycester House as General Manager. I have worked in care for over 2 decades and have had experience in elderly, nursing, mental health, dementia and young people in residential care. Before coming to Leycester House I was a coordinator for a large domiciliary company in Merseyside, a challenging, but rewarding job.


I feel privileged to be part of the Leycester House team, we are all so proud of the work we do and the quality of care that we give to our very deserving residents.