Augustus Court Care Centre

Church Gardens, Garforth, Leeds LS25 1HG
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9.5 120 Reviews
  • Augustus Court Care Centre, Leeds
Augustus Court care home, located in the picturesque village of Garforth, provides residential and residential dementia care designed around the individual needs of each person.

This beautiful home features plenty of areas in which to relax, dine, exercise, socialise and be creative. Many rooms have lovely views of the pretty landscaped garden where residents can enjoy gardening activities year round.

Augustus Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or spend time with family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

The professional care team at Augustus Court takes the time to learn about each resident’s individual hobbies and interests, ensuring that life at the home is fulfilling and enjoyable for every person. On top of the varied activities programme, residents can also spend their time relaxing, with the peace of mind that the supportive team are just a call away.

To help maintain connections with the wider community, residents are encouraged to take an active role in Garforth. From building relationships with local community groups and schools to arranging sightseeing trips in the local area, there are plenty of opportunities to build and maintain relationships with the home's neighbours.

Care Provided by Augustus Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Fieldman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at most times of the day. Should visitors arrive during meal times or when a Resident is being attended to by care staff or other professional staff, visitors will be asked to wait until the Resident is ready to see them.


  • Parking
  • There is on site car parking available at the front and side of the building.


Augustus Court Care Centre Reviews (120)

Total of 120, showing 1-20
9.5

Augustus Court Care Centre has a Review Score of 9.5 (9.500) out of 10, based on 27 reviews in the last 2 years. Over all time Augustus Court Care Centre has 120 reviews.

Overall Experience

  • 91
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93
Overall Experience  Overall Experience 4.0 out of 5

My mum has lived at the care home for nearly 2 1/2 years. The carers always make sure mum's needs are met in a caring and respectful way. Her room is kept clean and tidy as is the rest of the home. The new activity leader is excellent and makes sure the residents do stimulating activities. My only criticism
would be the head office speed of organising repairs. My mum's toilet broke and it took 2 weeks to repair and only after I had complained.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Augustus Court Care Centre

Thank you for your review regarding our home, and the positive comments. I apologise regarding the repair of the toilet which I now understand has been resolved and we will work to respond more promptly going forwards.


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Overall Experience  Overall Experience 5.0 out of 5

This review is based on my initial visit & subsequent admission day. Staff were very welcoming & helpful. Common areas were clean & tidy with residents appearing settled & content. My brothers room is spacious & pleasantly decorated with everything he needs.

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Overall Experience  Overall Experience 4.0 out of 5

The staff try hard to look after the residents in a caring way. Sometimes when there is a shortage of staff it can be difficult for them to cover patients needs quickly. The new activities worker has lots of passion and enthusiasm to make each day has stimulating events for all. She is also keen to
raise funds for more activities.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Augustus Court Care Centre

Thank you for your review, we value all feedback as it helps us to make improvements where required. Our well-being co-ordinator is a valued member of our team and organises meaningful and engaging activities for all our residents, family & Friends. We appreciate your comments regarding Weekend staffing please be assured that our staffing levels are correct for the dependency of our residents, and this is something that we monitor closely.


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Overall Experience  Overall Experience 5.0 out of 5

It's always very sad when your loved one needs to move into the care system. My dad moved into Augustus Court just over a year ago. I can honestly say the care he has received has been exceptional. A very calm, caring environment.

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Overall Experience  Overall Experience 4.0 out of 5

Veyr caring home. My father is well looked after. Staff are kind and always have time to spend with him. It is a very calm place to visit.

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Overall Experience  Overall Experience 4.0 out of 5

Mostly pleased with the way my mum is cared for. Activities have improved, more going on recently. Mum is happy here.

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Overall Experience  Overall Experience 4.0 out of 5

Very welcoming towards both my mother in law and family members. Staff very up beat.

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Overall Experience  Overall Experience 4.0 out of 5

Pleased with the way my mother in law is being looked after. The appointment of the new entertainment representative has made is making a real difference. She has some really good ideas but will need some financial support to carry some of them out!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Augustus Court Care Centre

Dear Richard,Thank you for your kind words regarding the care of your mother in law and our well-being coordinator is and has made a real difference and enhancing our residents' lives.


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Overall Experience  Overall Experience 5.0 out of 5

A welcoming home full of supportive and friendly staff. He seems very comfortable and well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

Mum is a character who does not always agree to do the things that will help her. The care staff in AC have recognised this v. quickly and are extremely patient and caring despite the challenge. Mum says they are caring and kind 'lovely people' Praise indeed! Mum has not been well enough to join the
activities but they look good.

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Overall Experience  Overall Experience 5.0 out of 5

Mum and dad have moved into Augustus Court this month and we are all very happy with the care.
It is more like a hotel than a care home with very high standards.
Food is excellent, carers are all brilliant with my parents.
Mum is loving getting involved in all the activities. There is always something
going on for them.

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Overall Experience  Overall Experience 4.0 out of 5

We have nothing to judge Augustus Court against but all the staff are very friendly and patient with Dad. The food is good. The room is very clean and homely. All in all a good experience.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in there two years and is well looked after by the staff. Food is excellent they cater very well for the residents etc. cant recommend the home highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

Great variety of entertainment. Quality food and snacks available throughout the day.

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Overall Experience  Overall Experience 5.0 out of 5

Augustus Court staff are always extra helpful, they genuinely care about their residents and family. Activities are excellent with every attempt made to include everyone no matter what their abilities.

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Overall Experience  Overall Experience 5.0 out of 5

Augustus Court is a very pleasant, comfortable, clean and friendly care home.
The carers are fantastic with the residents and treat them with respect and dignity.
The activities are varied and engaging for the residents.
The food is also of a very high standard.
I cannot recommend Augustus Court
enough.

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Overall Experience  Overall Experience 4.0 out of 5

Mum's experience is generally good, the staff are very good and helpful, management can let themselves down at times, a lack of procedures is worrying - eg no booking in, booking out of residents for appointments etc. Communication between staff is sometimes worrying with requests, needs or questions
not being passed on. Maybe a daily 'huddle' would assist.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Augustus Court Care Centre

Thank you for your review. We take all feedback very seriously and will work to improve communication in the home based on the information you have shared. Thank you.


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Overall Experience  Overall Experience 4.0 out of 5

I'm happy my mum is safe and well cared for. Carers are all lovely and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was in Augustus Court from December 2022 until May 2024. My sister and I have nothing but praise for the care given to her. We could visit at any time. Whenever we arrived Mum was showered and beautifully dressed and her room was spotless. She was extremely well fed and she was totally content and
well looked after. I remember her singing along when there was a concert downstairs, but the two things that stand out, were when Mum was 90 the home put on a little party for her and all her grandsons came to see her. The chef had put on a buffet and made her a fresh cream and strawberry birthday cake, her favourite. And once when we turned up to see Mum, she was being showered by one of the lovely carers. She didn't know we were there but the door was slightly ajar and she was singing to Mum while she was washing her hair and getting her ready. Thank you to all the staff for the care and love that was given, especially the upstairs staff, who always made us feel welcome.

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Overall Experience  Overall Experience 5.0 out of 5

Kind, caring staff who are highly compassionate and professional. My mother is loved and cared for by the entire Augustus Court Care Home team and we, as a family, couldn't be happier.

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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Augustus Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Augustus Court Care Centre is calculated as follows: ( (175 Excellents x 5) + (124 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 316 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augustus Court Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Augustus Court Care Centre

What types of Care is Augustus Court Care Centre registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Augustus Court Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Augustus Court Care Centre have?

There are 58 Single Rooms.

What are the Facilities & Services at Augustus Court Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Augustus Court Care Centre to the centre of Leeds?

6.9 mile(s) as the crow flies, distance by road may be significantly further.