Augustus Court Care Centre

Church Gardens, Garforth, Leeds LS25 1HG
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9.5 120 Reviews
  • Augustus Court Care Centre, Leeds
Augustus Court care home, located in the picturesque village of Garforth, provides residential and residential dementia care designed around the individual needs of each person.

This beautiful home features plenty of areas in which to relax, dine, exercise, socialise and be creative. Many rooms have lovely views of the pretty landscaped garden where residents can enjoy gardening activities year round.

Augustus Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or spend time with family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

The professional care team at Augustus Court takes the time to learn about each resident’s individual hobbies and interests, ensuring that life at the home is fulfilling and enjoyable for every person. On top of the varied activities programme, residents can also spend their time relaxing, with the peace of mind that the supportive team are just a call away.

To help maintain connections with the wider community, residents are encouraged to take an active role in Garforth. From building relationships with local community groups and schools to arranging sightseeing trips in the local area, there are plenty of opportunities to build and maintain relationships with the home's neighbours.

Show Augustus Court Care Centre on the Map

Care Provided by Augustus Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Fieldman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at most times of the day. Should visitors arrive during meal times or when a Resident is being attended to by care staff or other professional staff, visitors will be asked to wait until the Resident is ready to see them.


  • Parking

  • There is on site car parking available at the front and side of the building.


Augustus Court Care Centre Reviews (120)

Total of 120, showing 21-40
9.5

Augustus Court Care Centre has a Review Score of 9.5 (9.500) out of 10, based on 27 reviews in the last 2 years. Over all time Augustus Court Care Centre has 120 reviews.

Overall Experience

  • 91
  • 25
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Date Published

120
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93

Review from J B (Resident) assisted by family/friend published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here for 2 months. I have been made very welcome and settled in nicely.
I feel safe and the home and grounds are lovely. Care is good also food.

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Review from Andrea B (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Augustus Court for approx 1 year now and the care has been outstanding. Mum is happy here and that is important to us as a family.

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Review from John C (Father of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring warm environment, pleasant staff. Lots of happy faces.

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Review from J B (Partner of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been in Augustus for 5 months now.
Pleased with the care and helpful carers. Garden now looking lovely. Looking forward to drinks out there in the summer.

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Review from Diane C (Mother of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very warmly welcomed.
It was a lovely atmosphere and all the residents seemed very happy and well cared for.

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Review from Carol G (Daughter of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Would highly recommend this care home. All the staff are very friendly and helpful. Nothing is too much trouble for them. Been visiting a relative there for 12 months now, and it really is a home from home.

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Review from Helen B (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Augustus Court just before Christmas, and so far, I have been very impressed.
The staff are all helpful, kind and very professional, nothing seems like too much trouble for them.
Mum seems happy and content with her care. I am very relieved that she is being well looked after and
is safe. I would highly recommend this care home as they treat my mum with respect and dignity.

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Review from Aideen L (Cousin of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came from Ireland to visit my cousin and couldn't have been more impressed by the welcome I received, how beautiful and homely the home is. I have been in quite a few care homes over the years and this one is by far the nicest I've visited someone in. The decor is like a hotel, the staff are very
attentive and warm and the residents seem contented and loved. My cousin is certainly very happy here. My cousin's room is spacious and spotless. The communal areas are particularly nice with residents encouraged to sit together and there is a feeling of community. Well done Augustus Care Home!

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Review from H S (Daughter of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Augustus Court since August. Her room is lovely with a lovely communal area to sit in as well as a lounge area and dining room and beautiful garden. The staff are fabulous and look after all of us, not just my mum.

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Review from M K (Daughter of Resident) published on 14 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be very friendly and extremely caring towards my mum and us as extended family. Any issues have been swiftly dealt with. My mum's opinions very much dictate what she does and she never seems to have to do what she doesn't want to.

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Review from A F (Sister of Resident) published on 14 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister took a while to settle in. She still has ups and downs but seems more settled now.

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Review from Sharron B (Daughter of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely accommodating to meet all our needs. Very friendly and well-maintained home. Keen to listen and act on feedback to maintain high standards seen. Meals are excellent and the garden welcoming. Standard of room exceptional and activities on offer continuously expanding. Highly recommend.

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Review from D L (Stepson of Resident) published on 11 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after my stepmother for six years. She was very happy there so we as a family are very happy too.

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Review from Paul L (Son of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been here now for four years, and we are both really pleased with the standard of care received. The home is very well laid out and presented, and has an elegant look about it. All the staff are very kind and caring, and everyone I have spoken to have been so friendly, helpful, genuinely
interested, and always happy to help with any questions or support needs. I feel comforted Mum is being well looked after and is safe in her surroundings.

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Review from Ann W (Sister of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a shaky start, my elderly brother has settled at Augustus Court. The caregivers are pleasant, friendly, and kind and treat him with respect and humour. The home manager makes herself readily available to answer questions or help in any way she can, and has been very supportive throughout. It would
be nice if staff had time to sit and talk to residents but overall very happy with Augustus Court.

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Review from Susan K (Niece of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle started living at Augustus Court in July after several periods in hospital. Within a few weeks, he looked visibly healthier and happier. The staff are very caring and know him well. He loves his new home and has settled in so well to a new way of living. The staff are very helpful to relatives
and will do all they can to answer our queries and questions. Many thanks to the whole team - we are confident that our uncle is safe and well cared for as an individual.

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Review from Martin F (Cousin of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Augustus Court staff professional and friendly. The building is warm, cosy and modern. My cousin has settled in for over a year, and she seems happy with her residency.

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Review from E W (Resident) assisted by family/friend published on 5 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home has much improved since the previous manager and deputy manager have left the home. Staff and residents have a more relaxed atmosphere. New members of management have a more friendly approach to running the home. The garden should be used more by the residents. It is wasted space, not used
enough. Looking forward to seeing improvements in my home environment.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Augustus Court Care Centre

Thank you for your valuable feedback, and we are delighted that you are happy with the friendly atmosphere in our home. Kindness is at the centre of everything we believe in at HC-One. We note your concern about the garden area, this is an area of focus for the new Home Manager and work is already underway to make this valuable space much more useable.


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Review from David S (Resident) published on 27 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care and help great. In some cases, the care has been great. Overall have not been here long enough.

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Review from V M (Daughter-in-law of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am often worried and concerned about the standard of care in the home. The staff, though basically kind, never have any time to spend and my mother-in-law spends a lot of time alone. Carer calls to her room generally last seconds, not even minutes! I worry that no one takes that extra few moments
to speak to her and not just require a 'yes' or 'no' reply. Caring should surely be more than just giving a drink or food? This is basically a staffing issue. Presumably insufficient staff?

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Augustus Court Care Centre

Thank you for your feedback. We are sorry to hear of your concerns around the time the care staff spend with your mother-in-law. Let me offer my assurances that the home has sufficient staff available to meet our resident’s needs. Please contact the Home Manager directly on 0113 385 0000 so that she can discuss how to address you concerns.


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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Augustus Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Augustus Court Care Centre is calculated as follows: ( (175 Excellents x 5) + (124 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 316 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augustus Court Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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