Augustus Court Care Centre

Church Gardens, Garforth, Leeds LS25 1HG
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9.5 120 Reviews
  • Augustus Court Care Centre, Leeds
Augustus Court care home, located in the picturesque village of Garforth, provides residential and residential dementia care designed around the individual needs of each person.

This beautiful home features plenty of areas in which to relax, dine, exercise, socialise and be creative. Many rooms have lovely views of the pretty landscaped garden where residents can enjoy gardening activities year round.

Augustus Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or spend time with family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

The professional care team at Augustus Court takes the time to learn about each resident’s individual hobbies and interests, ensuring that life at the home is fulfilling and enjoyable for every person. On top of the varied activities programme, residents can also spend their time relaxing, with the peace of mind that the supportive team are just a call away.

To help maintain connections with the wider community, residents are encouraged to take an active role in Garforth. From building relationships with local community groups and schools to arranging sightseeing trips in the local area, there are plenty of opportunities to build and maintain relationships with the home's neighbours.

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Care Provided by Augustus Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Fieldman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at most times of the day. Should visitors arrive during meal times or when a Resident is being attended to by care staff or other professional staff, visitors will be asked to wait until the Resident is ready to see them.


  • Parking

  • There is on site car parking available at the front and side of the building.


Augustus Court Care Centre Reviews (120)

Total of 120, showing 41-60
9.5

Augustus Court Care Centre has a Review Score of 9.5 (9.500) out of 10, based on 27 reviews in the last 2 years. Over all time Augustus Court Care Centre has 120 reviews.

Overall Experience

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  • 25
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Date Published

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93

Review from Geoffrey H (Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to this home in 2017, from living in a 4-star hotel in Spain for 8 years. My first opinion was that it was like living in that 4-star hotel. I have a lovely room on the ground floor having access to the garden. My room is kept clean and tidy. The food is up and down. Staff are helpful. I am happy
here.

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Review from M S (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad moved into Augustus Court in October 2020, the home has been in lockdown and Dad has been poorly (non-Covid). All the staff have gone the extra mile to care for him and keep me updated on his health and wellbeing. I cannot thank them enough; you are all angels!

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Review from H B (Daughter of Resident) published on 23 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at Augustus Court in August. She had lived there since it opened 4 years ago. She was very happy and well cared for. The staff were always pleasant and kept me well informed.
Her final days were in a lovely home where the staff did everything possible to keep her comfortable.
The support for her and the whole family was outstanding.

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Review from Lynne H (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The residence is warm, welcoming, spacious and homely. We found the staff to be approachable and caring with warm personalities offering care without patronising. They would listen to requests and information and act on it. Mum was convinced that she was in a hotel. Her final home could not have been
better. Thank you Augustus Court.

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Review from J T (Daughter of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly, when looking for a home for my mother circa 3 years ago this was the best! it's lovely and a home from home. The staff are brill and the home I describe to external parties is a 5-star hotel! The home baking and meals are wonderful. More recently the care and controls re Covid-19 exceptional
and thank you to all for making my mother's 97 Birthday special.

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Review from A K (Nephew of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff and service wonderful. My Aunt feels very at home and that is all you can hope for. Well done.

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Review from Joanne S (Daughter of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident at Augustus Court for over two years following a terminal diagnosis which has been extremely well managed. She has always received excellent care from the staff, but particularly during these unprecedented times. Coronavirus measures were quickly introduced into Augustus
Court with clear guidelines given to residents and relatives throughout. Care has been exemplary at all times, and I would have no hesitation in recommending.

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Review from K S (Daughter of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Augustus Court have looked after my Mum is way that has given us reassurance that in these difficult times she is cared for as well as ever. Thank you all for an excellent effort and going the extra mile.

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Review from E N (Daughter of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and caring. My mum is eager to get back 'home', she feels safe and is very happy.

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Review from J S (Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my third stay at Augustus Court for respite and as usual, the professionalism and friendliness of manager and staff was excellent. It is regrettable that on this occasion, the cooked food and menu was not as good as the previous visits. Something went wrong for the evening meal on 7/11/2019
which was somewhat delayed and, I'm afraid to say, appalling. Nevertheless, I will be back.

Reply from Clare Sheehan, Careline Advisor at Augustus Court Care Centre

Thank you for your review, we value all feedback which helps us to improve our service where required. We would like to apologise that the food during your last stay with us was not as expected. We have liaised with the hospitality team and discussed your concerns with them. We are delighted that overall you enjoyed your stay with us and want to stay with us again in the future.


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Review from Delphine L (Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I came into Augustus Court I feel a lot better in myself. The staff are very helpful and the carers are very good and helpful. I felt awful before I came but now I feel a lot better in myself. And it has helped my son as well who was worried due to my health.

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Review from M A (Friend of Resident) published on 12 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today I visited Augustus Court to visit my friend and celebrate their harvest festival. As always I was warmly welcomed. We had a lovely service, followed by an excellent lunch and as always, the staff were kind and considerate to all the residents and very patient. I have visited on several occasions
and always found the staff excellent.

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Review from B M (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Lack of care in the transfer of information between night and day staff. Reliance on a diary for important relevant care information seems a very poor system. It needs verbal info from manager to staff on duty to ensure correct care is given.

Reply from Clare Sheehan at Augustus Court Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. I can confirm that on this occasion a breakdown in communication occurred and we sincerely apologise for this. As a consequence, we have revisited the transfer of information for all hospital admissions with staff and all hospital appointments will be discussed with staff during the daily flash meeting.


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Review from Pauline N (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was very happy, staff took time to talk to her as it was her first time in care. She enjoyed the activities and the food.

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Review from V G (Friend of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit the home it has a great atmosphere. It is spotlessly clean, with helpful friendly staff not just care assistants but all the staff.
It feels like a 5-star hotel and the rooms are beautiful.
All in all, a very nice experience to visit our friend in such lovely surroundings.

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Review from K W (Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think it is a lovely home and enjoyed my stay. The food was lovely too.

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Review from Hugh R (Nephew of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My old aunt, aged 97, had broken her arm and was in hospital for 10 days, then released into Augustus Court Garforth. She has settled in very quickly and is enjoying the comforts of an excellent and comfortable home. She has been joining in flower arranging and an outside garden fete. The staff have
been very caring and she has joined in with other residents.

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Review from Barbara I (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were made extremely welcome on our arrival with my mum who is now in residence. The staff were informative, friendly and very warming. Nothing was too much trouble and we were told to stay as long as we wanted to settle our relative in. We were given refreshments whilst we conducted the essential
paperwork and on leaving felt comfortable she is in safe hands. Excellent place for care thank you all so much.

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Review from A W (Mother of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited our mother for 4 consecutive days, spending 7-8 hours a day at Augustus Care Home. The staff were friendly and helpful. Specifically, we lost a wallet in the parking lot and everyone from the manager to staff were helpful and thoughtful. The wallet was handed into the police station
and everyone involved were so thoughtful. Thank you.

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Review from G H (Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here from Spain after living in a four-star hotel for 8 years.
I think this care home is first class in all respects.
I am very happy to be living here.

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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Augustus Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Augustus Court Care Centre is calculated as follows: ( (175 Excellents x 5) + (124 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 316 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augustus Court Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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