Augustus Court Care Centre

Church Gardens, Garforth, Leeds LS25 1HG
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9.5 120 Reviews
  • Augustus Court Care Centre, Leeds
Augustus Court care home, located in the picturesque village of Garforth, provides residential and residential dementia care designed around the individual needs of each person.

This beautiful home features plenty of areas in which to relax, dine, exercise, socialise and be creative. Many rooms have lovely views of the pretty landscaped garden where residents can enjoy gardening activities year round.

Augustus Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or spend time with family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

The professional care team at Augustus Court takes the time to learn about each resident’s individual hobbies and interests, ensuring that life at the home is fulfilling and enjoyable for every person. On top of the varied activities programme, residents can also spend their time relaxing, with the peace of mind that the supportive team are just a call away.

To help maintain connections with the wider community, residents are encouraged to take an active role in Garforth. From building relationships with local community groups and schools to arranging sightseeing trips in the local area, there are plenty of opportunities to build and maintain relationships with the home's neighbours.

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Care Provided by Augustus Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Fieldman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at most times of the day. Should visitors arrive during meal times or when a Resident is being attended to by care staff or other professional staff, visitors will be asked to wait until the Resident is ready to see them.


  • Parking

  • There is on site car parking available at the front and side of the building.


Augustus Court Care Centre Reviews (120)

Total of 120, showing 61-80
9.5

Augustus Court Care Centre has a Review Score of 9.5 (9.500) out of 10, based on 27 reviews in the last 2 years. Over all time Augustus Court Care Centre has 120 reviews.

Overall Experience

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Review from Jennifer L (Daughter of Resident) published on 15 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over a period of 22 months, I have gained a great deal of confidence in the care given at Augustus Court. I have particular confidence in the management, in whom I see a real commitment to ensuring that the home is well run and the residents are well cared for and respected. My thanks to all for your
care of mum and also for the care and consideration showed towards me and other family members.

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Review from B G (Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been here for nearly 2 years. In that time I don't think things have improved. I'm happy with staff, etc. but don't think food is as good as it was at first. The menu is repetitive i.e sandwiches and jacket potatoes.

Reply from Clare Sheehan, Careline Advisor at Augustus Court Care Centre

Thank you for your review; we value all feedback as this helps us to improve our service where required. We pride ourselves on our mealtime experience and have taken on board your comments about the food. We are very sorry that you are disappointed with this aspect of the service and have requested the Home Manager arrange a meeting with Residents to discuss these concerns to make any changes required.


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Review from Elizabeth N (Resident) published on 7 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Like a hotel, 5 star. Lovely rooms, clean towels every day. Lots of different activities and outings arranged every day, entirely optional. Beautiful gardens.

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Review from Derek B (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Augustus Court has looked after my father for almost a year. The level of care shown by all the staff is exceptional. They are always willing to help in any way they can. All residents are treated with respect and kindness. The home itself is always clean and tidy.

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Review from Sue A (Daughter of Resident) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father made the decision to move into Augustus Court in Oct 2016 and in the 18 months he lived there, he never once regretted it. He felt that he was well looked after and that his wishes were always respected.
I visited him almost daily, and was always happy with the standards of care, cleanliness,
etc. the rooms are very comfortable, and there are great areas for communal living. I noticed that whenever I visited, residents were sitting in the lounges and chatting or playing board games, etc, rather than the typical care home perception of everyone sitting in front of a television sleeping.
The residents are all treated as individuals and I loved the fact that I would often see staff interacting with the residents by playing cards, walking around the gardens or just sitting chatting to them. Visitors are well treated too and offered drinks etc along with the residents.
In his last few weeks, the care offered to my father was outstanding and I wish to thank all the staff for that.

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Review from Michelle T (Niece of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very attractive aesthetically and residents feel as if they are living in a hotel rather than an institution. Staff are kind to residents and treat them as individuals rather than objects, this makes the home feel like they are living as a family and helps to build good relationships
between residents and staff. The arrangement of furniture in the lounge and entrance areas encourages residents to sit together and face each other in groups, so encourages good relationships and camaraderie. I cannot recommend the home highly enough and want to thank the staff for their care.

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Review from Andrea S (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went in for respite but unfortunately, became unstable with balance. We extended her stay as she felt safe and had 24-hour cover. Mum did need more help daily and staff were excellent and willingly helped her more and more. Mum was not feeling well and staff called in the doctors. At A&E mum had
a stroke and has recovered but now needs 24/7 nursing. She did enjoy her stay at Augustus Court and appreciated all the help given.

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Review from Stuart G (Son of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is totally outstanding achieving the highest standards of excellence in every single area of care, comfort and hygienic medical standards. The patience, compassion and complete empathy displayed by all the staff who I have seen far exceed any standards and levels that I can think of.
If I had to pick a residence outside my home in which to spend my last days it would be here without question.

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Review from Trevor C (Son of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the standard of care.
The staff were very kind and treated my father with dignity. They took him to hospital appointments and went out of their ways to help him settle. The food was delicious and the rooms were of a high standard.

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Review from Joan F (Wife of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must mention one instance and one only when visiting my husband for the first time. His trousers were very wet and on changing him, found he had no pad or underpants on. As he has prostate cancer and dementia, he needs to be taken to the toilet regularly. He wouldn't be able to tell anyone about his
circumstances, but all this was told when they did his assessment. Fortunately, this didn't happen again. I did bring it to notice to the lady in charge at the time, otherwise I found everything else satisfactory.

Reply from Clare Sheehan, Care Advisor at Augustus Court Care Centre

Thank you for your review; we really appreciate all feedback received as it helps us to improve our service where required. We are sorry that you visited and found that your loved one was in need of assistance and would like to reassure you that staff endeavour to assist residents as soon as they can. We are always happy to discuss and support with all aspects of our Residents care and welcome the input received by relatives.


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Review from Maxine M (Daughter-in-law of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful team, very caring carers and a beautiful place. Amazing food and stunning rooms.
Five star plus.

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Review from Michael D (Son of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been admitted into Augustus Court and I find all the staff to be polite and pleasant to talk to and nothing seems to be any trouble.
All the rooms are set out to a high standard and everything is clean and tidy and I wish to thank all the staff for all the time they spend with the residents
to make them feel at home.

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Review from P R (Son of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we stepped through the door everyone was friendly and helpful, nothing was too much trouble. My mum has improved physically and mentally in the two weeks she has been here.

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Review from Eddie B (Friend of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited our friend and neighbour of 35 years today and previously. We are very impressed with the whole set up.
The hospitality entertainment for patients is very good.

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Review from J R (Son of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very satisfied with the care provided. There are some issues with meals, particularly evening time but the management is addressing this.


Drinks during the day are usually served but sometimes missed and water jugs need topping up regularly.


Reply from HC-One, Careline Team at Augustus Court Care Centre

Thank you for taking the time to complete the review. As you have stated we are addressing the issues highlighted regarding our mealtimes and want to reassure you that all concerns are reviewed and actioned.


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Review from Helen F (Daughter-in-law of Resident) published on 10 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law had never been in respite before. In fact, she has never been away from home, ever!
When we saw Augustus Court for the first time we knew this would be THE best place for her to stay.
The decor is beautiful in all the social areas and the bedrooms cater for the disabled fantastically,
as well as being decorated to a very high standard.
She stayed for 16 days. I can't speak highly enough of the care that she received.
I would not hesitate in using Augustus Court again.

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Review from Wendy W (Daughter of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed care for Mum at very short notice. Augustus Court responded quickly and kept Mum safe and well cared for until I could find alternative accommodation.
The staff are fabulous and so kind and the management team were an incredible support to both me and Mum.
I would highly recommend Augustus
Court.

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Review from Sandra J (Daughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and caring.

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Review from Julie W (Daughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind and considerate - nothing is too much trouble.

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Review from Dawn B (Daughter-in-law of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and the staff are very friendly. It feels very homely and welcoming.

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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Augustus Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Augustus Court Care Centre is calculated as follows: ( (175 Excellents x 5) + (124 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 316 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augustus Court Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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