Augustus Court Care Centre

Church Gardens, Garforth, Leeds LS25 1HG
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9.5 120 Reviews
  • Augustus Court Care Centre, Leeds
Augustus Court care home, located in the picturesque village of Garforth, provides residential and residential dementia care designed around the individual needs of each person.

This beautiful home features plenty of areas in which to relax, dine, exercise, socialise and be creative. Many rooms have lovely views of the pretty landscaped garden where residents can enjoy gardening activities year round.

Augustus Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or spend time with family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

The professional care team at Augustus Court takes the time to learn about each resident’s individual hobbies and interests, ensuring that life at the home is fulfilling and enjoyable for every person. On top of the varied activities programme, residents can also spend their time relaxing, with the peace of mind that the supportive team are just a call away.

To help maintain connections with the wider community, residents are encouraged to take an active role in Garforth. From building relationships with local community groups and schools to arranging sightseeing trips in the local area, there are plenty of opportunities to build and maintain relationships with the home's neighbours.

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Care Provided by Augustus Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Fieldman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at most times of the day. Should visitors arrive during meal times or when a Resident is being attended to by care staff or other professional staff, visitors will be asked to wait until the Resident is ready to see them.


  • Parking

  • There is on site car parking available at the front and side of the building.


Augustus Court Care Centre Reviews (120)

Total of 120, showing 101-120
9.5

Augustus Court Care Centre has a Review Score of 9.5 (9.500) out of 10, based on 27 reviews in the last 2 years. Over all time Augustus Court Care Centre has 120 reviews.

Overall Experience

  • 91
  • 25
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Date Published

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93

Review from J H (Daughter of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad decided at very short notice that he wanted to go into respite care whilst I and my brother were on holiday. The staff were very helpful and accommodating in helping me facilitate his stay. The standard of accommodation is excellent and I knew he would be well cared for which gave me peace of mind.

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Review from Jill B (Wife of Resident) published on 22 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home looks and feels like a five-star hotel. My husband was welcomed and made to feel at home by all the staff, and I was reassured and happy to leave him in their capable hands.

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Review from Mary R (Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very satisfied with everything. The staff were particularly good, attentive and always there when I needed them. The food was very good and the chef was very helpful and pleasant.

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Review from Susan W (Daughter of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were all very kind and caring. They made us feel welcome and all seemed happy in their work and wanted my mother to be happy. The food was lovely and my mother definitely enjoyed being looked after for her short respite stay. She has already booked another "holiday".

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Review from Betty W (Resident) published on 13 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been in the home for just 2 weeks and so far, so good. My room, the homes facilities are really nice, even though I can't always make the most of them. The staff and carers look after us well. The meals are good, although, a bit too 'international' for my taste.

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Review from Robert (Son-in-law of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was not sure what to expect when she left hospital and transferred to this care home, but everything has been seamless. The home is of an excellent standard, her room is nice and the staff and carers brilliant. She enjoys her meals and gets on really well with other residents. All in
all, a real "home from home".

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Review from M R (Son of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive stay, kind, caring, top service.

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Review from Hazel R (Daughter of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a good experience. Staff helpful and kind. Made many friends.

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Review from Diane (Daughter of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was initially in the home for respite care following the death of my father. She has been made to feel so welcome and at home. The staff are all very kind and helpful and they have taken great care to integrate her with other residents and help her socialise after a traumatic time. She has
now decided to become a permanent resident. I am so pleased as I feel happy in the knowledge that she is safe, secure and in a beautiful home where she will be well cared for and looked after.

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Review from Joan B (Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a very good experience, once I had settled down, everything is kept nice and runs smoothly but too far to walk to the nearest pub. The other residents and staff are very nice and saving my room and place in the restaurant for my next visit.

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Review from S W (Daughter of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A stunning environment for residents - beautifully styled, light and airy with excellent facilities. At the time of writing, only the ground floor restaurant is used but upstairs lounges are available for residents use. Rooms very in size but all are well furnished and comfortable. The rooms with patio
doors are particularly good although there is access to the gardens from two lounges with plenty of seating. It seems well managed with cheerful, caring staff although communication could perhaps be improved at times.

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Review from Jan V (Daughter-in-law of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law has settled really well and very quickly into her new home. She loves the activities and feels valued as a person. She is extremely happy here and is treated with respect and dignity. We feel she is safe and her every need is attended to. Complete 'home from home' well done to all staff
at Augustus Court

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Review from Lucy V (Granddaughter of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Augustus Court has proved to be such a special, fantastic place for my grandmother. Because she is so well cared for it has meant that she has got more independence back and now enjoys the company of other residents. The friendly approachable and caring staff make Augustus Court such a lovely place.
They have helped my grandmother to feel content, happier and like she has got some of her life back.

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Review from Dennis N (Husband of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would like to have more choice of a table in the dining room. Very pleased with all aspects of the home i.e care and cleanliness.

Reply from Meridian, Careline Team at Augustus Court Care Centre

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are happy that you are pleased with Augustus Court and your comments will be passed on to the team.
We will arrange for a residents meeting so that the residents can talk to the Home Manager about the concerns over where they sit in the dining room.
The Home Manager operates an open door policy, please feel free to pop in for a chat about any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home.


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Review from Margaret J (Daughter of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed for respite in which time she was very comfortable with a lovely room. All the staff were friendly and helpful. Meals were varied, not always what she liked. I suppose you can't please everyone all the time, but maybe one plain dish every day would be appreciated.

Reply from Meridian, Careline Team at Augustus Court Care Centre

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Making sure Residents have a choice of their favourite foods is really important to us and we apologise if we have fallen short of the high standards we aspire to.
We record individual preferences to make sure our fresh food menus are created around what our Residents want most. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
Thanking you again for taking the time to provide really helpful feedback about the home.


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Review from Jo (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled very well into Augustus Court due to the friendly and caring nature of all of the staff. I was particularly pleased that mum joined in many of the varied social activities on offer and happily took her meal in the restaurant. Mum is very happy to return to Augustus Court in the autumn
and I shall relax knowing the care is exceptional.

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Review from P M (Son of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

3 words.
Caring, friendly, super.

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Review from Molly M (Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's ideal is Augustus Court. I would recommend to not just anybody but everybody. The staff are great. The manager is very good. My room is very nice, its clean. I interview new staff and ask questions that I want answering. The food is excellent with a good selection. I have made friends with all
the staff and residents. My workmates come to visit me and are made welcome by the staff.

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Review from Sue D (Daughter of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit to Augustus Court Care Home with my mum we were made to feel extremely welcome which made the decision to place her in the home much easier. She has now been there since opening in early February and feels very much at home as well as safe and cared for. the care and attention she
has received from all the staff is exemplary and I would not hesitate to recommend Augustus Court Care Home to others.

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Review from Mary H (Resident) assisted by family/friend published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Augustus court for a weeks respite. The staff were extremely helpful and supportive. Nothing is too much trouble for them. The other residents were very friendly. I very much felt at home here. The meals were excellent, Delicious and exactly the right portion size. The facilities were top
quality with very tasteful decor. I am sorry to be going home! I would highly recommend Augustus Court to others. Many thanks to all the staff for their kindness, care and attention.

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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Augustus Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Augustus Court Care Centre is calculated as follows: ( (175 Excellents x 5) + (124 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 316 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Augustus Court Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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