Sherwood Grange

1a Robin Hood Lane, Kingston Vale, London SW15 3PU
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9.8 97 Reviews
  • Sherwood Grange, London
Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care.

Residents live active and fulfilled lives with a range of superb facilities, including a cinema, hair salon and coffee shop, which is the hub of the home. Plenty of garden space means residents can enjoy growing vegetables and flowers, or simply relax outside on sunny days. As well as stunning shared spaces, every resident has their own beautifully furnished en-suite bedroom.

The team at Sherwood Grange always ensures that residents have something exciting to look forward to. They arrange an ambitious programme of activities and trips out and about.

Care Provided by Sherwood Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care

Good to Know

  • Person in charge
  • Malgo Wcislo (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (59)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sherwood Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,913
    • Self-Funded Residential Dementia Care from £2,003
    • RESPITE Self-Funded Residential Care from £1,913
    • RESPITE Self-Funded Residential Dementia Care from £2,003
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge. There
    are no additional fees for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Sherwood Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Minibus or other transport
  • Parking
  • Parking on-site


Total of 97, showing 1-20
9.8

Sherwood Grange has a Review Score of 9.8 (9.805) out of 10, based on 10 reviews in the last 2 years. Over all time Sherwood Grange has 97 reviews.

Overall Experience

  • 83
  • 12
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Thanks to the team at Sherwood Grange for making my Dad's Respite Care stay with them so smooth. This is the second time we have used this temporary service to give my mum a well-earned rest. It's been a really simple experience with lots of kind and attentive carers who make us all feel at ease and
ensure the approach is tailored to us. We would really recommend this to anyone looking for short-term, high-quality care for an elderly loved one when the time comes.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Sherwood Grange for her second respite stay From December 2024 to January 2025. As before, the staff were very helpful when planning and getting ready for her arrival. The whole team were so friendly and welcoming, and the facilities are of the highest standard. Suffering with dementia,
mum was anxious and scared. The Carers took the time to re-assure her , to make her feel safe and welcome. The environment and facilities are spotless, the fixtures and fittings are good quality. The menu is delicious, the food well-cooked and presented to restaurant standards. The activities are well thought out. But all this would count for nothing without the kindness and attentiveness of all the staff, from the Cleaners, to the Carers, Team Leaders, Reception and Customer Relations staff.

Reply from Paul Boyce, Home Manager at Sherwood Grange

Thank you very much for taking the time to leave us feedback about your experience.
Thank you for your kind words, at Sherwood Grange a Care UK home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

Mum was very tired after multiple hospital stays and being discharged prematurely. Her care team at home are excellent but the coming and going of multiple bodies had left her very weary. She needed some respite to get back her feeling of self worth. This is exactly what Sherwood Grange provided her
with. Mum looks and feels rejuvenated after her stay. A super new hairstyle, the enjoyment of spending time with her fellow residents and generally feeling pampered. A wonderful stay!

Reply from Paul Boyce, Home Manager at Sherwood Grange

Thank you very much for taking the time to leave us feedback about your experience.
At Sherwood Grange a Care UK home we set a high standard for ourselves, so we are very pleased to hear that your mum's experience with us has been a positive one.
Thank you for your time, and it was a pleasure having your mum stay with us.
Many thanks the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

I could not be more appreciative and thankful for the dignified and professional care my great friend received during his time at Sherwood Grange, from Jan '23 until Oct '24. Although maybe not always the easiest resident, he came to have great trust and affection for the wonderful Sherwood Grange team
who truly valued and respected him as an individual. His medical needs were carefully monitored, and I always was informed of any changes to his situation. As his next of kin, it fell to me to search for the best care home where he could be happy, comfortable and well looked after, and the decision to choose Sherwood Grange has never once been regretted. Also, I will always be extremely grateful for the support I received from the management team, particularly if I was struggling in my dealings with Social Services. In my friend's final weeks and days, I could not have asked for anything more; he knew that he was safe and loved, and the support I also received at this time was exemplary.

Reply from Paul Boyce, Home Manager at Sherwood Grange

Thank you very much for taking the time to leave us feedback about your experience.
You are welcome back at Sherwood Grange anytime and we look forward to hopefully seeing you soon.
All the best,
Many thanks the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

I am writing this review in sadness at my father's recent passing (he almost made it to 99 years) but his friends and family are very glad and grateful that his final years were spent in Sherwood Grange. Moving out of one's own home into a retirement home is not an easy decision, but my father was very
glad he did so. Sherwood Grange is a lovely, purpose-built 'home-from-home', clean, calm and welcoming, with great facilities and generously sized rooms, but it is above all the staff that make the difference. Without exception, there is a feeling that they know every resident as an individual and care about their well-being. A wholehearted recommendation!

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Overall Experience  Overall Experience 5.0 out of 5

Sherwood Grange has been a lifeline for me while my husband was needing care. He had heard great things about Sherwood and decided to go.
For two years he could not speak highly enough of the staff and how the whole place was managed. Even the people right at the top of management knew him well and
would have quality time together. It felt like a home away from home when I would visit and the people working there felt like family.
My husband and I would get away for 2 week holidays every few months and the staff would always welcome us back with open arms.
My husband passed away in May 2024, it has been and continues to be a tricky time for me, but knowing I still have the people at Sherwood and having their hugs and tears alongside me on the day meant the world.
Thank you to everyone at Sherwood and to how the place is managed and just runs so smoothly.

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Overall Experience  Overall Experience 5.0 out of 5

From our first contact with the staff and visiting the home to look around this was the place my dad knew he could be happy!
Showing us around Dad (and family)we were impressed with all the facilities, the bedrooms had everything he could want, natural sunlight, clean and with plenty of furniture to
store personal things.
From the moment he went in they made him feel safe, cared for and just as importantly included in the daily life, with all the other residents! So he made friends not just with other residents but with the staff as well, who are all amazing, so kind and patient.
They encouraged him to join in on activities which we are both grateful for as I hated to think of him stuck in his room every day! He enjoyed them and looked forward to each day with great joy!
When he needs respite in the future should he need/want to go into permanent care it's the place we all agree he should go.

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Overall Experience  Overall Experience 5.0 out of 5

My mother recently stayed at Sherwood Grange for a period of two weeks. My mum was very well cared for her during her short break. All staff were caring and respectful, and took time to make her feel welcome and at home. When I visited her during the period she was there she seemed calm and content.
My mum, who suffers from dementia, has a love of music. The staff encouraged her to take part in all the musical activities that were on offer at the home, of which there were many. My father (her primary carer) was able to have two weeks of respite, knowing that she was in safe hands. If and when my mother needs permanent care, Sherwood Grange would definitely be our first choice of care home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into Sherwood Grange care home after a long stay in hospital. Sherwood Grange has a warm and cosy feel, and the staff have been brilliant at making my mum feel welcome and extremely well cared for. My mum has already made new friends and loves having coffee and cake with them or
sitting in the sunny garden. Honestly, Sherwood Grange has not only given my mum a warm welcome but me peace of mind, knowing she is very happy.

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Overall Experience  Overall Experience 5.0 out of 5

Our family member was welcomed back like an old friend. He was well looked after and treated with dignity and respect, and all his requests were met where possible. He enjoyed his stay, especially at meal times and was in no hurry to leave.

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Overall Experience  Overall Experience 5.0 out of 5

Celebrating Mum’s 93rd Birthday with her at Sherwood Grange recently was the happiest occasion and such a good example of the wonderfully warm and caring atmosphere which is a signature of this home. Moving to Sherwood Grange has been in many ways a new beginning for our mother, who has delighted in
the kindness and understanding of the staff, the excellent food and the varied activities on offer day-to-day. She has regained so much of herself since moving here and finds happiness in every day, thanks to the Sherwood Grange team.

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Overall Experience  Overall Experience 5.0 out of 5

We continue to be impressed by the high standards of care at Sherwood Grange. The staff are wonderfully kind and patient and do so much to engage and entertain the residents, even during the most trying of times. I feel reassured and comforted knowing that she is safe and cared for. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Sherwood Grange were patient, caring and understanding as I dealt with an elderly step-parent in need of care for one month. I cannot fault a member of staff in particular, who kept in touch with me regularly for the entire month.
I would recommend this care home for future respite stays.
Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Sherwood Grange Care Home continues to be a safe, clean, calm, well managed and a fun place for my Mum to live. There are plenty of things to do but no pressure if it's not your thing. From trips to wineries, Christmas lights visits, news reviews, external entertainers, quizzes, the list is endless.
The staff are kind and caring and go out of their way to welcome new residents.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Sherwood Grange genuinely care. When their longstanding resident and my good friend became unwell and subsequently passed away in the hospital, the team couldn't do enough, reaching out to me to pass on their best wishes in her final days. They were a huge comfort to me as greater experts
in this unique situation. My friend enjoyed her extended stay at Sherwood Grange and built strong relationships, helped by kind, patient members of staff. Thank you to everyone who looked after her. Recommended.

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Overall Experience  Overall Experience 5.0 out of 5

A friend of mine has recently gone to live at Sherwood, and I have been very impressed with the facilities and the people. They have some great efficiency in getting my friend in, great kindness in helping my friend to settle in, and great professionalism to me in keeping me informed every step of the
way.
Sherwood Grange is a wonderful facility and one to be trusted.

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Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be polite, helpful and friendly.
My client is very happy here, she seems to be well looked after. The staff arrange numerous activities and arrange trips to London.
The staff seem to know all the residents and take an interest in them.

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Overall Experience  Overall Experience 5.0 out of 5

I've been here at Sherwood for nearly a year. I am extremely happy here. The staff are fantastic; they respect my independence and preferences. I was recommended here, and I would certainly recommend Sherwood to others.

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Overall Experience  Overall Experience 5.0 out of 5

I had a stroke in March 2022, and after spending 3 months in hospital was transferred to Sherwood Grange for further care. I have now been deemed fit enough to transfer to a self-contained flat in a dedicated retirement complex. After spending over 4 months at Sherwood, I have come to consider it as
my home, and it will be quite a wrench to move on.
The management and staff are all friendly and professional and genuinely care for the people they look after. There is a varied programme of entertainment provided by a dedicated team, which is tailored to the audience. On a personal level, I have been taught how to play Crib, and I have shown others how to play draughts. I have promised to keep in touch and visit back when I can, and if my health deteriorates any further, then Sherwood Grange will be my first choice to reside. A heartfelt thank you to everyone who looked after me.

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Overall Experience  Overall Experience 5.0 out of 5

My husband will soon have been at Sherwood a year. It proved to be an excellent choice. His problems, apart from dementia and falls and bladder troubles. The home has an excellent protocol for avoiding falls and for supervision after a fall for 72 hours. The staff are warm and friendly. Any problem
I have myself have been dealt with sensitivity. I strongly recommend Sherwood Grange.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Sherwood Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Sherwood Grange is calculated as follows: ( (114 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 118 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.847 Points relating to the number of positive Reviews for Sherwood Grange is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 10 Positive Reviews ÷ 11.8 = 0.847

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (90)

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Meet the Team (1)

Malgo

Malgo Wcislo

Job Title: Home Manager

I come from Poland originally, which is where I did my training, and I initially worked in orthopaedics as well as in emergency care.


When I moved to the UK I moved into social care. It was my first experience of it, but I haven’t looked back. I’ve discovered my dream career!


I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.


Frequently Asked Questions about Sherwood Grange

What types of Care is Sherwood Grange registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sherwood Grange provide?

End of Life Care is an additional type of care provided.

How many Rooms does Sherwood Grange have?

There are 59 Single Rooms.

What are the Facilities & Services at Sherwood Grange?

Minibus or other transport, Gardens & Bar/Café are some of the Facilities & Services.

How far is Sherwood Grange to the centre of London?

6.7 mile(s) as the crow flies, distance by road may be significantly further.