Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On site
Glastonbury Court has a Review Score of 9.8 (9.824) out of 10, based on 22 reviews in the last 2 years. Over all time Glastonbury Court has 79 reviews.
Review from Jo B (Son of Resident) published on 8 November 2024
Submitted via Website •
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Reply from Caprice Geisha, Reviews Team at Glastonbury Court
Hi Jo, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from A H (Stepson of Resident) published on 15 October 2024
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Review from B P (Sister of Resident) published on 20 June 2024
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Reply from Caprice Geisha, Reviews Team at Glastonbury Court
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Tracy K (Daughter-in-law of Resident) published on 17 June 2024
Submitted via Website •
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Reply from Caprice Geisha, Reviews Team at Glastonbury Court
Thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Ian D (Son of Resident) published on 12 June 2024
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Review from Danni J (Granddaughter of Resident) published on 22 April 2024
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Reply from Caprice Geisha, Reviews Team at Glastonbury Court
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from M W (Son of Resident) published on 18 April 2024
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Reply from Reviews Team, Reviews Team at Glastonbury Court
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from M D (Son of Resident) published on 18 April 2024
Submitted via Website •
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Reply from Reviews Team, Reviews Team at Glastonbury Court
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Jane F (Daughter of Resident) published on 1 March 2024
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Reply from Bonnie Hall, Reviews Team at Glastonbury Court
Hello Jane, thank you so much for leaving us a review. I am so pleased to see how well Mum has settled in and it is such a joy to see her taking part in the activities, her smile lights up the room!
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Review from Marjorie H (Wife of Resident) published on 19 January 2024
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Reply from Bonnie Hall, Reviews Team at Glastonbury Court
Thank you so much for taking the time to leave us a review about your experience with us.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves and really value feedback, so we are so pleased to hear that your experience with us has been positive, thank you again.
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Review from David C (Son of Resident) published on 18 January 2024
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Reply from Bonnie Hall, Reviews Team at Glastonbury Court
Thank you very much for taking the time to leave us a review about your experience.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so to receive this feedback is invaluable to us and to other families who are looking for care for their loved ones.
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Review from Serena Q (Wife of Resident) published on 16 January 2024
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Reply from Bonnie Hall, Reviews Team at Glastonbury Court
Hello such kind words, thank you so much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we strive for the best and we are very pleased to hear that your experience with us has been a positive one.
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Review from Lionel S (Husband of Resident) published on 15 January 2024
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Reply from Bonnie Hall, Reviews Team at Glastonbury Court
Hello, thank you so much for taking the time to leave us feedback about your experience.
We are so pleased to hear that your experience with us has been positive, thank you.
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Review from Kerry A (Daughter of Resident) published on 12 January 2024
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Reply from Bonnie Hall, Reviews Team at Glastonbury Court
Thank you so much for taking the time to leave us a review.
We are very pleased to hear that Dad enjoyed his stay with us, it was an absolute pleasure to meet him and would welcome him with open arms should he wish to stay again.
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Review from Catherine L (Daughter of Resident) published on 1 November 2023
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Reply from Martha Piper, Reviews Team at Glastonbury Court
Hi Catherine, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.
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Review from Jo S (Relative of Resident) published on 26 September 2023
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Reply from Samantha Debenham, Reviews Team at Glastonbury Court
We are pleased to hear that your father had a pleasant experience with our staff on the ground floor during his respite stay with us, however we are disappointed to hear of the concerns you've expressed following his stay. Whilst residents are welcome to request their preferred room upon viewing, we cannot guarantee this room will be available once they are ready to move in. In each room we have an ATP (Assisted Technology Point) above the bed, which alerts the staff any time residents move throughout the day or night. The sensor can be directed to the sides of the bed or chair if necessary and allows the staff to respond quickly if it is activated. With every respite stay, it is the responsibility of the resident or family member to ensure they join us with enough medication to last the entirety of their stay. Where residents join us and do not have all the medication needed for their stay, the team will contact relatives to ensure this medication is brought in to meet the resident's needs.
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Review from Sharon G (Daughter of Resident) published on 12 August 2023
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Reply from Holly Cole, Reviews Team at Glastonbury Court
Hi Sharon, thank you very much for taking the time to leave us feedback about your experience. We're glad to hear that you're happy with your Mother's care and that the staff are ensuring you're supported as well as your Mother.
Thank you for your kind words.
Many thanks the Care UK team
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Review from P M (Guardian of Resident) published on 13 July 2023
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Reply from Samantha Debenham, Reviews Team at Glastonbury Court
We are so pleased to hear your comments about the pleasant atmosphere at Glastonbury Court. As you mentioned, our team put a great deal of effort into ensuring every resident feels valued and able to live a meaningful and fulfilled lifestyle whilst at Glastonbury Court. Our housekeeping team encourage residents and relatives to label all items of clothing when bringing these into the home, handing them into reception to ensure they are kept track of. We hope that the delivery of our new labelling machine will make this easier for all.
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Review from Ian P (Son of Resident) published on 10 July 2023
Submitted via Website •
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Reply from Holly Cole, Reviews Team at Glastonbury Court
Hi Ian, thank you very much for taking the time to leave us feedback about your experience.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
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Review from Ken I (Son of Resident) published on 29 May 2023
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The Review Score of 9.8 (9.824) out of 10 for Glastonbury Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.824 for Glastonbury Court is calculated as follows: ( (220 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 255 Ratings = 4.824
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Glastonbury Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jan 2020
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Job Title: Home Manager
Joined: 2022
When I wanted a fresh challenge, I thought I’d explore working for Care UK as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.
I’m passionate about providing the highest standards of care and working with the team to maintain Glastonbury Court’s ‘Outstanding’ CQC rating. Ours is a lovely home to live and work in and it’s a huge privilege to work here and be leading the team. We are always striving for each resident to have a meaningful lifestyle and to fulfil their dreams.
In this role, it’s important to be open and honest, a good listener and treats everyone equally. I enjoy seeing the residents, the team and residents’ families and having a chat and helping to resolve any worries they have.
In my free time, I enjoy spending time with family and friends, cycling, travelling abroad and soaking up the sun.