Mulberry Court Care Home

61 Darnhall Crescent, Bilborough, Nottingham NG8 4QA
Submit a Review
9.3 66 Reviews
  • Mulberry Court Care Home, Nottingham
Mulberry Court Care Home provides high-quality respite care, day care, long and short-term nursing care for older people and those living with dementia.

The care home has single and double bedrooms which have all been freshly redecorated and are situated over two floors, with lift access to the first floor.

Residents are welcome to bring personal belongings and small items of furniture to make it a home-from-home environment. Each room has a TV socket and an emergency call bell.

Each resident has their own individual care plan which is designed and regularly reviewed with a carer.

Residents have access to additional services, such as hairdressing and chiropody, while opticians, dentists, GPs and district nurses' visits are arranged to suit the needs of the residents.

Show Mulberry Court Care Home on the Map

Care Provided by Mulberry Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Palliative Care

Good to Know

  • Owner
  • Mulberry Court Healthcare Ltd
  • Person in charge
  • Joanne Bruce (Manager)
  • Admission Criteria
    • All service users welcome
    • Ages 18+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Mulberry Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are requested to make a prior appointment or to visit outside of meal times.


  • Parking

  • Parking is available on site for visitors


Mulberry Court Care Home Reviews (66)

Total of 66, showing 41-60
9.3

Mulberry Court Care Home has a Review Score of 9.3 (9.332) out of 10, based on 21 reviews in the last 2 years. Over all time Mulberry Court Care Home has 66 reviews.

Overall Experience

  • 48
  • 14
  • 1
  • 0
  • 3

Date Published

66
2
11
21
45

Review from Chloe D (Granddaughter of Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's very welcoming when you first walk through the door. Staff are always really friendly and approachable to talk about any concerns about my grand parents. I like the number of activities that are provided including the variety Cannes Film festival and the Royal Wedding which has been brought here
to the residents. The home is very clean and my grandad always says the food is nice with good choices.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill D (Daughter of Resident) published on 16 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the home, with the support they provide, facilities and events. Nothing is too much trouble. It has given my mom and dad a new lease of life especially my Dad, who is now able to get out and about safely and supported to many community activities. As for my mum, she is more
than happy to stay within the home and take part in the selection of activities provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I R (Son of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred to the nursing home for end of life care.
Due to the care and attention given by the staff, within 10 days he was sitting in a chair, eating and drinking, after weeks of being bed-ridden and refusing food and drink.
Exceedingly pleased with the care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helena T (Relative of Resident) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is brilliant. The activities and food are great. My relative has never fitted in anywhere except this place and she is very happy with the home. All the family are very satisfied with the care, and the staff are so caring and affectionate towards my relative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola B (Daughter of Resident) published on 20 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been newly admitted to Mulberry Court.
Her room is excellent and all the staff are extremely helpful always smiling and make me feel very welcome.
I am over the moon as I was in need of a rest from caring for my mother.
I know now that she is in a safe comfortable environment with loving
and caring staff.
I wish to thank Mulberry Court from the bottom of my heart.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon M (Daughter of Resident) published on 30 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I searched this website when I was looking for respite for my Mum which bought me to come and see Mulberry Court Care home.
On arrival, I noticed Mum had settled straight away and we were greeted with happy smiling staff that were very welcoming.
So I booked her in.
Since Mum has been here I have
noted that it is not just an ordinary care home but my Mum sees it as her home. The staff are very caring and attentive to not just my mum but I also observed that they are like it with all the other residents.
It's the best decision I have ever had to make.


Thank You Mulberry Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P L (Daughter of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arriving at Mulberry Court for the first time, it has a lovely homely feeling. The staff are really friendly and make you feel welcome at any time of day. They are extremely helpful -
they listen to you if you are worried about your family and answer you with honesty and understanding.
The home
is very clean and there are no nasty smells in any of the areas. The bedrooms are nice and comfy and the staff treat the residents with compassion and empathy.
I would highly recommend this place to anyone looking for care of their relatives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zach T (Regular Volunteer) published on 8 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, tidy, approachable and friendly! All the things you would want from a care home.
The staff are so welcoming to visitors and residents and I could see straight away how happy and comfortable the residents were.
Lovely to see such a nice care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gurwinder K (Relative of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very caring and provides a good range of food for the residents. My uncle wanted some Asian food and the care home have cooked special food such as Dal and chapattis especially for him. Other residents have also requested certain dishes which have been made for them. The home also has a
number of themed nights with a variety of foods. The activities for my uncle are also endless.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William T (Son-in-law of Resident) published on 25 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Mulberry Court Care Home for the outstanding care they given my mother in law. They looked after her like she was their own mother, right up till her passing over. This thank you comes from deep within my heart. I would recommend Mulberry Court Care Home to anyone
that is looking for outstanding care for their loved one. I will support this care home for years to come. A massive thank you once again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie Ann N (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the Christmas party on the 19th of December. Fantastic Christmas atmosphere, costumes. Food and disco were very good. I am reassured when my mum doesn't want to leave her room that the staff take food and drink and check on her regularly. It was nice to be a part of the Christmas fete and
being trusted to look after a stall and 2 tables. I am looking forward to the new years party.
The staff are lovely. The photos on the walls of the activities that my mum takes part in. My mum's confidence has grown since she has been in here. So thank you everybody.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Friend of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Mulberry Court are friendly, professional and endlessly patient. The atmosphere is relaxed and management are always accessible. Particular praise should go to the entertainments manager who organises a varied and stimulating range of activities. The residents are treated with dignity
and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rob P (Relative of Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fabulous the staff are so friendly and full of enthusiasm.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen R (Wife of Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are fantastic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claude E (Husband of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service in Mulberry Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce C (Friend of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely well looked after in a pleasant, friendly environment. Reassuring for residents and visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah B (Friend of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home to be very welcoming, it's great to see that there are activities for the residents every day to keep them occupied. All staff are warm and friendly when I visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan N (Daughter of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service that is provided for my Mum and I think it's lovely that there is so much stimulation for all residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mildred T (Friend of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been most welcome by all staff and the care home always smells nice. The staff are all caring and always find time to discuss any issues I have. The laundry is excellent and activities are most enjoyable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dale R (Son of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad loves it in Mulberry Court Care Home, it's clean and the staff are lovely. It has made it a lot easier for my mum to relax.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.332)

Overview of Review Score

The Review Score of 9.3 (9.332) out of 10 for Mulberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.332 for Mulberry Court Care Home is calculated as follows: ( (143 Excellents x 5) + (67 Goods x 4) + (25 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 247 Ratings = 4.332

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mulberry Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet