Mulberry Court Care Home

61 Darnhall Crescent, Bilborough, Nottingham NG8 4QA
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9.3 66 Reviews
  • Mulberry Court Care Home, Nottingham
Mulberry Court Care Home provides high-quality respite care, day care, long and short-term nursing care for older people and those living with dementia.

The care home has single and double bedrooms which have all been freshly redecorated and are situated over two floors, with lift access to the first floor.

Residents are welcome to bring personal belongings and small items of furniture to make it a home-from-home environment. Each room has a TV socket and an emergency call bell.

Each resident has their own individual care plan which is designed and regularly reviewed with a carer.

Residents have access to additional services, such as hairdressing and chiropody, while opticians, dentists, GPs and district nurses' visits are arranged to suit the needs of the residents.

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Care Provided by Mulberry Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Palliative Care

Good to Know

  • Owner
  • Mulberry Court Healthcare Ltd
  • Person in charge
  • Joanne Bruce (Manager)
  • Admission Criteria
    • All service users welcome
    • Ages 18+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Mulberry Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are requested to make a prior appointment or to visit outside of meal times.


  • Parking

  • Parking is available on site for visitors


Mulberry Court Care Home Reviews (66)

Total of 66, showing 61-66
9.3

Mulberry Court Care Home has a Review Score of 9.3 (9.332) out of 10, based on 21 reviews in the last 2 years. Over all time Mulberry Court Care Home has 66 reviews.

Overall Experience

  • 48
  • 14
  • 1
  • 0
  • 3

Date Published

66
2
11
21
45

Review from Janice N (Daughter-in-law of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sometimes seems staff putting a show on because you are there. Food stains on clothes. Hygiene sometimes not so good. We live in Skegness so don't visit every week so we probably see different things at one time, 11.30 someone was just coming for breakfast.

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Review from Sukhdev S (Son of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care for my father who has been a resident for the last nine months. Happy with the home who do their best in providing care for my father.

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Review from Steven B (Son of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A small and welcoming home. Not too many residents, caring staff. Have various activities to help residents irrespective of their needs.

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Review from Russell B (Regular Volunteer) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had a nice time volunteering and singing at the Christmas Carol Concert. Everyone seemed to enjoy it and had a good time.
The staff put on a good event and were attentive. The place seemed very nice.

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Review from J S (Regular Volunteer) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I take a group of young children to visit the residents from the local primary school.
The home is clean and happy, the staff are welcoming and caring towards the visitors and the residents.
We really enjoy our visits. The children listen to residents stories about their childhood and the residents
enjoy listening to the children sing and play/make activities with them.

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Review from Donna C (Friend of Resident) published on 11 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited this home several times to see an elderly friend and have always been impressed with the way in which it is run i.e. nursing care/cleanliness/security. My friend is very well looked after by the friendly knowledgeable staff, has a lovely room to herself and participates in all of the
activities of which there are many. Having worked in 2 nursing homes and visited many more during my employment, I am all too aware of the need for good nursing care for the elderly/infirm and the need to not only have good nursing care but good mental stimulation too. The activities person goes above and beyond, organising in-house activities, fayres, trips out and just recently the Christmas party with a buffet, singer, disco and church choir organised to which relatives/friends were invited.
I would have no hesitation in recommending this home .......keep up the good work!

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Current Review Score: 9.3 (9.332)

Overview of Review Score

The Review Score of 9.3 (9.332) out of 10 for Mulberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.332 for Mulberry Court Care Home is calculated as follows: ( (143 Excellents x 5) + (67 Goods x 4) + (25 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 247 Ratings = 4.332

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mulberry Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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