Wickmeads

Wickmeads Road, Tuckton, Bournemouth BH6 4LG
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9.8 63 Reviews
  • Wickmeads, Bournemouth
Wickmeads is a charming, purpose-built residential and dementia care home, located close to the picturesque River Stour in Tuckton, Southbourne.

The home offers a pleasant and peaceful setting, a warm welcome and a home-from-home atmosphere. Residents can feel at home and enjoy their surroundings with relatives and friends, whilst safe in the knowledge that they are being cared for.

Wickmeads has well-appointed bedrooms, all with their own ensuite facilities. There are plenty of communal areas, including light and spacious lounges, dining rooms, activity areas, quiet lounges, a hairdressing salon and a café, where residents can socialise or relax as they wish.

Care services at Wickmeads are tailored for the individual, where an experienced, well-trained team has a deep understanding and empathy for residents. Professional services available include GPs, specialist nurse advisors, dentists, opticians, chiropodists and occupational therapists.

Residents can enjoy a wide variety of organised entertainment which includes coffee mornings, minibus trips and a full range of activity sessions.

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Care Provided by Wickmeads

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Tracey Walker (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wickmeads

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,625
    • Self-Funded Residential Dementia Care from £1,725
    • RESPITE Self-Funded Residential Care from £1,750
  • (these prices are only a guideline, please contact Wickmeads to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wickmeads Reviews (63)

Total of 63, showing 61-63
9.8

Wickmeads has a Review Score of 9.8 (9.768) out of 10, based on 19 reviews in the last 2 years. Over all time Wickmeads has 63 reviews.

Overall Experience

  • 53
  • 8
  • 2
  • 0
  • 0

Date Published

63
3
9
19
44

Review from E S (Daughter of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had looked round Wickmeads when it re-opened as a place she could go if she needed respite care. We had managed her dementia in her flat until July 2017 when she became afraid living alone. She settled quickly at Wickmeads and so enjoyed the outings, the activities and the sense of space in the
gardens. She remained quite well until late summer 2018 when she started falling. She had a serious fall in November and after 2 weeks in hospital came back for end of life care. The kindness and compassion were exemplary and she died peacefully and with dignity. Thank you to all the wonderful staff.

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Review from C B (Friend of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well thought out and designed purpose built care home, light and airy and with very tasteful and good quality décor and furnishings.
The additional seating areas for the residents at the end of each corridor and the "quiet room" are particularly beneficial for residents who wish to be private yet
safe with built-in push button alarms. The residents'' lounge is welcoming, again with the layout very well thought out. The food is very good and freshly prepared on site.
The staff are intelligent, professional and very caring and nothing is too much trouble. If only more care homes were like this.

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Review from Patricia D (Daughter of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The thoughtfully designed new building and scenic location made for a very good first impression. Everywhere is bright and spacious, and, as well as comfortable individual rooms and a large lounge, there are various other areas in which to relax and enjoy a change of scenery; individual rooms and enjoy
a change of scenery, including a pleasant garden.


However attractive a building is, it is not a home, but Wickmead does feel like a welcoming home because of the care and respect shown by the friendly staff. Activities and outings are on offer but with no pressure on anyone to participate, and residents are even given the opportunity of discussing and choosing the varied menu. The whole ambience of the home is relaxed, happy and convivial.


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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Wickmeads is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Wickmeads is calculated as follows: ( (180 Excellents x 5) + (30 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 220 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wickmeads is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Tracey

Tracey Walker

Job Title: Home Manager

I’ve worked in the care sector for 30 years in total and not a day goes by that I do not love my job and the people I look after. Seeing a smile and achieving the best outcome for them is what makes my job so rewarding. I’m also very proud of the staff at Wickmeads, who are dedicated, caring and always go the extra mile.


The views and opinions of residents are very important to me, and I like to involve them in decisions governing what is essentially their home.