Balquhidder House

1 Charleston Way, Alexandria G83 0TD
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8.5 6 Reviews
  • Balquhidder House, Alexandria
Situated in the picturesque town of Alexandria, and just a stone’s throw from the River Leven, Balquhidder House is a 65-bed home specialising in residential, dementia and nursing care.

Alexandria is a popular base for commuters as it has excellent transport routes, including rail links to Glasgow, making Balquhidder House easily accessible for visitors and employees alike.

Balquhidder House offers a safe, homely environment for residents; each of the bedrooms are single rooms, complete with en-suite shower facilities to ensure privacy for each resident, who are supported to live independently within the realms of their capabilities. They're treated with dignity and respect, and always have a say in the care they receive.

The home boasts six spacious lounges and four dining rooms, where residents can indulge in high-quality food. There's also free Wi-Fi access for all. Residents can make use of the on-site café; perfect for catching up with their visitors over a cup of tea and a slice of cake, or they can enjoy a pamper session in the on-site salon.

The secure gardens and courtyard provide wonderful outdoor spaces for residents to relax, stroll or take part in activities. The programme of activities is run by the home’s partner, Oomph! - an industry-leading business that specialises in enhancing the physical, emotional and mental wellbeing of adults.

Balquhidder House also uses modern digital care plans to ensure the utmost safety, accuracy and consistency for all residents.

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Care Provided by Balquhidder House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Isobel Stuart (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Last Refurbishment: 2019

Funding & Fees Guide for Balquhidder House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Balquhidder House Reviews (6)

8.5

Balquhidder House has a Review Score of 8.5 (8.509) out of 10, based on 4 reviews in the last 2 years. Over all time Balquhidder House has 6 reviews.

Overall Experience

  • 6
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Review from Angela S (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in McGregor Lane in Balquhidder House for nearly 2 years. At first I was worried about how hed settle in but he's fine & settled & the care & genuine love for my dad from staff is second to none. My only complaint would be, lack of decent outdoor chairs & tables so that residents & families
can sit outside in the warmer weather on the patio area outside the dining room. But overall I'm happy with his care & that gives me peace of mind.

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Review from Peter R (Husband of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite the staff having to carry out a difficult and responsible task in looking after their residents they always have a cheerful and welcoming disposition towards those who they care for and to the visiting relatives and friends.

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Review from M N (Wife of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only in Balquhidder Care Home for a few weeks after a long spell in hospital. Sadly he died after a long illness. From the day he was admitted till the day he died, I have nothing but good to say about the home. His room was clean and comfortable. He was freshly dressed each day. He told
me often that most of the food was very nice. But most importantly in his unit, the staff were all lovely. Everyone had a kind word for him including the laundry lady to the domestic.
Leaving a loved one in a care home is a major decision with such bad press at times but I'm most grateful that our family experience was so positive. It all helped to ease the sadness of losing him.

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Review from A D (Granddaughter of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

my gran was in Balquhidder House, they took amazing care of her and my family when visiting I can never thank the staff enough. The home was always so clean and taken care of and the rooms were cosy and clean.

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Review from Allan M (Son of Resident) published on 3 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An exceptional care home, with a management team and staff that care passionately about what they do and the care offered to the residents. My mother was fortunate enough to be in the care of Balquhidder House for the last 7 years until her passing earlier this month. During this time they not only
looked after my mum, but they paid attention to my dad who visited each and every week, so to make sure he could see mum was looked after and receiving the care and attention she deserved. Our family totally appreciate all that was done during the care of our mum and we thank you from the bottom of our hearts.

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Review from Kelly J (Sister of Resident) published on 30 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful care home and care staff in this facility. My brother entered in September 2021 and did take a while to settle, however, the care staff were so patient, kind and accommodating to him and did everything in their powers to assist him due to a life-changing condition that came on very
rapidly. The communication between the care home and myself (as his closest relative) was exceptional. Likewise, if I had any concerns, they were dealt with and reported on immediately.
I have no words to express my appreciation of the staff in Lomond House in the care of my brother. He was there until January this year and even at the very end, their compassion was second to none.
Thank you from the bottom of our hearts... you made his last days very comfortable.

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Current Review Score: 8.5 (8.509)

Overview of Review Score

The Review Score of 8.5 (8.509) out of 10 for Balquhidder House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Balquhidder House is calculated as follows: ( (38 Excellents x 5) + (8 Goods x 4) ) ÷ 46 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.683 Points relating to the number of positive Reviews for Balquhidder House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 4 Positive Reviews ÷ 13 = 0.308

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Jun 2022

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Balquhidder House

What types of Care is Balquhidder House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Balquhidder House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Balquhidder House have?

There are 65 Single Rooms.

What are the Facilities & Services at Balquhidder House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Balquhidder House to the centre of Alexandria?

0.5 mile(s) as the crow flies, distance by road may be significantly further.