The Hazelwell Care Home

Oldfield Road, Heswall, Wirral CH60 6SG
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9.5 88 Reviews
  • The Hazelwell Care Home, Wirral
Hazelwell Care Home located in Heswall in the Wirral offers high-quality residential and nursing care to older people in modern, comfortable and luxurious surroundings.

Residents can enjoy a wide range of facilities in the 55 bedroomed home including: a salon, cinema, library and a terrace with stunning views of the River Dee.

With an experienced care team in place, flexible care plans can be tailored to meet individual needs.

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Care Provided by The Hazelwell Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Simon Paul (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for The Hazelwell Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,550
    • Self-Funded Nursing Care £1,500 – £1,550
    • RESPITE Self-Funded Residential Care £1,550 – £1,650
    • RESPITE Self-Funded Nursing Care £1,650 – £1,750
  • (these prices are only a guideline, please contact The Hazelwell Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Hazelwell Care Home Reviews (88)

Total of 88, showing 1-20
9.5

The Hazelwell Care Home has a Review Score of 9.5 (9.548) out of 10, based on 29 reviews in the last 2 years. Over all time The Hazelwell Care Home has 88 reviews.

Overall Experience

  • 70
  • 14
  • 1
  • 0
  • 3

Date Published

88
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Review from Rosalind S (Sister of Resident) published on 3 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother,aged 81,with cerebral palsy and several complex needs,was a resident at Hazelwell for nearly two years.He sadly died ,in Feb, from an internal bleed.
I,and the family,were so pleased that we found Hazelwell for him for his final years.
The care he has had,both for his health and wellbeing,has
been excellent.
The Carers have been so good with him, providing care, support and friendship. Also,many activities which he has enjoyed - games,talks,music etc.
The food has been excellent,lots of tea breaks,too,in between mealtimes!
All the staff have been lovely-both to my brother,and always to me,and to family and friends, when we visited.We have been made to feel welcome and involved with staff and other residents.
Hazelwell has a warm and homely atmosphere generally.I would recommend it to anyone who requires a secure and loving environment for a loved one.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for your kind words and for the opportunity to meet and look after your brother. At The Hazelwell we aim to provide the best care to everyone we meet and it is assuring to know that you feel your brother received that. Our activities team work hard to ensure everyone gets chance to enjoy their days, and our caring and dedicated care team always try and provide the best care. We pride ourselves on our food and I am glad that you feel it was of a high standard. I will make sure our staff are aware of your comments as I know this will give them reassurance that they do a great job


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Review from B C (Niece of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice place, residents look well taken care off. The environment is welcoming, homely and very clean.
Residents are engaged and active. I am very reassured to know my aunt is staying here. Staff is helpful and kind.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to review our service. We are delighted to hear that you are reassured to know your aunt is staying with us. I will pass on your kind words to our staff team who will be glad to know you value their input and support.


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Review from Carole L (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff team and Management have been excellent with my mother and made her last days/weeks with end of life comfortable ensuring respect, care and consideration. I couldn't have asked for more, a home from home. The co-ordination of the team is commendable, especially in our time of need for all
the family. I would not hesitate to recommend Hazelwell as a home for their care and compassion. Although a resident for a short time this made a world of difference in her last weeks.
A very big heartfelt THANKYOU!

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write a review of our service and for your kind words. We pride ourselves on providing compassionate and respectful care and I am pleased to hear that you experienced this with mum during her stay with us. I will make sure our team are aware of your comments as I am sure they will also be pleased to know they have provided good care to you and your mum.


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Review from E F (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful Christmas for all the residents. Plenty of activities and very inclusive. They look after my Mum so well. The staff are supportive and caring.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to review our service. I will make sure our staff are aware of your comments and that our activities team continues to provide a varied and entertaining programme of activities for our residents.


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Review from Laura J (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Don't go here for nursing care. A very disappointing respite experience, poor care and inadequate staffing. Management had been reassuring in advance, confident that they could meet my relative's nursing needs, but the reality was very different. We had hoped for rehab support during respite, but a
poor standard of nursing left her immobile, unable to even move in bed - and the nurses seemed to think this was fine. If it had not needed an ambulance to move her, she would have left after 2 days. She came out in much worse condition than she went in, had caught a UTI, and lost a lot of weight. The home's decisions around handling some acute symptoms seemed to surprise both paramedics and a GP. Care was often patronising, nursing seemed disorganised (e.g. missed meds until mum asked about them), and long waits (sometimes hours) for support were common. She wasn't offered any activities. On the plus side, a few of the care staff were friendly and competent. The Wi-Fi was fine.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write a review. The support, care and lifestyle we provide to our residents is our primary focus and I am sorry that you feel the care your relative received did not meet your expectations. Our staffing, care plans, dining, activities programme and close working partnerships with healthcare professionals are closed monitored to ensure that we maintain our person-centred approach to care and our residents needs are met in an appropriate timely actions are taken. Should you wish to discuss any of the points you have raised please do not hesitate to get in touch.


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Review from Julie Q (Niece of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Aunt ( a widow with no children) needed more and more support with her dementia/Alzheimer's and the combined help of family and care workers wasn't enough, it was time to look at 24-hour care. We visited other homes but this one felt so inviting and offered everything she needed. After a respite
visit, she was happy to move in full-time. She is sociable and thoroughly enjoys the activities programme. The staff are friendly, approachable, respectful and caring. The meals and wine are good and another opportunity to socialise. Auntie has lived in Hazelwell for over a year now and is very happy there which is hugely reassuring for us. In fact, her sister and myself only hope when our time comes that we will be able to spend our last days in Hazelwell too.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write a review of our service and for your positive words, which I will make sure our staff are aware of. I am so glad that your auntie is with us and that she enjoyed her respite stay so much that she wanted to move in permanently, she has become a big part of the community at The Hazelwell. We will also welcome you and your sister as residents when you want to come in but for now you and your family are always welcome as visitors to the home.


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Review from R S (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the month of December, the Care Home team have been very busy with the organisation of events and there has been a full timetable. The residents have all been entertained by a number of visiting local groups and performances and the Care Home has been beautifully decorated for Christmas.
There has been a warm and friendly Christmas atmosphere and the candlelit Christmas carols evening in particular, was a very special event. The Care Staff have had a lot of events that may have compromised their routines but they have all been wonderful.
Also the December Saturday 'chat' groups have all been about Christmas traditions past and present and the residents have been able to chat about and share memories of past Christmases A lot of work and research goes into putting together the chatterday group meetings and they have been very successful throughout the year in bringing together residents to talk, to share their experiences and to reminisce.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write a review for our service. I will make sure our staff know about your comments. I am delighted that you and your loved one has enjoyed our Christmas programme and also our regular Saturday chats. You will have noticed we have added to our activities team in 2025 and hope that the activities programme continues to be enjoyable for everyone. We are always open to suggestions for any more activities or events that any of our residents would like to enjoy, so if you have any ideas then please feel free to share them with us.


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Review from Jill J (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted in June 2024 for nursing care, initially for 3 weeks respite care during a house move. This then became permanent when his health deteriorated, a condition that the nursing team identified almost straight after admittance (after having at-home care for 6 months). We had no hesitation
in making Hazelwell our permanent choice when the need became permanent. The standard of nursing care is excellent and the staff are all superb - including the support, management and kitchen staff. All are so supportive, friendly, respectful and compassionate. This means so much to us as Dad's family. For him. And for us. There is always someone on hand to attend his needs, day and night, which is very comforting for us. They are very proactive about introducing other medical professionals as and when they identify a need. We are all allowed to spend as much time as we want with Dad, day or night, even having Xmas dinner with him in his room. I cannot recommend Hazelwell enough.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to review our service, and for your positive thoughts which I will ensure are passed on to our team. I am delighted that you have had a positive experience with us and that we have been able to provide you with peace of mind that your loved one is being looked after


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Review from Julie F (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at The Hazelwell and she receives excellent care from all members of the management and staff. She is treated "as a person" with dignity and respect. My mum has a lovely room overlooking the garden and she is very happy there. The staff have become more like friends to Mum and our
family. The menu is varied and Mum very much enjoys her meals. The entertainment programme is fantastic and Mum joins in with most things, mainly due to the staff taking the time to collect her from her room. There is a hairdresser on site and Mum has her hair done every week (looks great). Again, the hairdresser treats Mum with dignity and respect and has become a friend. I would like to thank the management, all the staff and hairdresser for the care and kindness they have shown towards Mum. I would have no hesitation in recommending Hazelwell to anyone looking into residential care.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write a review of our service and for your kind words, I will make sure our team are aware of your praise for them. We are delighted that your mum enjoys living at The Hazelwell and look forward to many more fun activities with Mum and the rest of our residents.


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Review from L J (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff. Good range of activities planned daily for Christmas period to include relatives. Staff always friendly and welcoming to relatives. Residents treated with kindness and respect.
Downside is low staff numbers can mean residents left sitting in wheelchairs for extended periods of time which
cause discomfort.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for your review of The Hazelwell and your praise of the kindness of our staff. Our team of care staff are hard-working and dedicated to providing high-quality care to our residents and I will make sure they are aware of your kind words. Each week the leadership team at the home publish an analysis of our staffing levels which is posted on the resident/relatives notice board on the ground floor. This consistently shows that the home has been staffed substantially higher than what would be considered a minimum staffing level. If you would like to discuss this further, though, then our team are always happy to discuss how the home is staffed and how we calculate the staffing required.


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Review from Richard R (Son of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Poor care and lack of dignity shown to our relative. Hazelwell states "Our elderly care services include Residential Care, Nursing Care, Dementia Care, Respite Care, and Palliative Care, and are always enhanced with a daily wellbeing programme tailored to our resident's interests and preferences so
that each resident gets the care and support they deserve." At best Hazelwell provide residential and minimal nursing care. Inadequate staffing levels to provide proper care and support. If you requires nursing care, this is not the home for you.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for your review and I assure you that the care of our residents is our top priority, and we have systems in place to ensure that we have the correct ratios of staff to our resident's dependency to ensure that we can provide the very best care for the care categories we are registered for. We work alongside our community and regulatory colleagues to ensure that the residents' best interests and medical needs are being met and unfortunately this does sometimes result in other alternatives having to be looked into which are fully consulted with all parties to make ensure the best outcomes for the resident.


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Review from James H (Son of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Hazelwell receiving end-of-life care. The staff are tremendous, always polite, always cheerful and nothing was ever too much trouble for them. The compassion and warmth shown to Mum's family during regular visits and at the end of her life was exceptional.
The home is absolutely
immaculately maintained and is a most friendly, welcoming place.
I cannot recommend Hazelwell highly enough, they are what should be the benchmark of care/nursing homes.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to review our care home and for your kind words. We pride ourselves on the care that we provide and we are fortunate to have such lovely surroundings to do it in. I will make sure the staff at the home are shown your comments and I know they will be pleased to know that they have provided a great service.


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Review from David D (Son of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our dad was cared for well with compassion and consideration.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to review our care home. We are pleased that you felt your dad was well cared for and I will make sure the staff at the home are aware of your feedback.


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Review from C C (Son of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at The Hazelwell Care Home in March of this year.
The care and compassion shown to my mum in the final stages of her life was exemplary. A similar level of care and support was shown to my mum's family that were present with her in the final stage of her life.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to review our care home and for such a positive review. We pride ourselves in being able to offer the very best care to all of our residents and their loved ones and the care we give to people at the end of their lives is very important to us. I am glad we were able to give a positive experience in a difficult time and I will make sure the staff are made aware of your comments.


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Review from Sue M (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad went to Hazelwell for 3 weeks of respite in November 2023, he was determined to come out, but the respite served its purpose - we wanted him to realise that care homes aren’t the terrible places that he had in his mind, therefore when - after Christmas his dementia deteriorated substantially, he
wasn’t fearful about returning to Hazelwell on a permanent basis. He was fairly immobile by now, and was using walking aids, so this did restrict his movement around the home that he found rather frustrating having been a very active man. From January to April of this year, he was looked after with the utmost kindness and respect. The management team are extremely approachable and are quick to respond to queries or concerns that we - as relatives may have. There are too many people to name individually, but every single staff member at Hazwellwell plays their part without exception. Sadly Dad passed and we couldn’t have asked for a better place for him to live out his last months. Thank you.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write this review and for your kind words about our hard-working and dedicated team. We are proud that we have been able to offer this care for your dad and I will make sure the team know about your positive feedback.


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Review from P K (Grandson of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mother passed away, my sister and I 'inherited' a 97-year-old grandmother who was fiercely independent. She had had previous respite stays at two other local care homes but really didn't like the experiences. As such, my sister and I struggled trying to convince her that as her frailty increased,
having extra support immediately on hand was a positive step. Following a hospital admission, Gran took a three-week respite stay at The Hazelwell Care Home and never left. The staff were great, care for Gran first-class and she never stopped saying how good the food was. Visitors were made to feel so very welcome and I could speak to the care staff 24 hours a day with any concerns over Gran's health. Gran was reluctant to join in with some of the activity sessions but we caught her having a jolly giggle in them on quite a few occasions. I can't speak highly enough of how good the year of Gran's stay was for her, from care, food, entertainment, privacy, respect and communication.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write a detailed review with such kind words. It can be a daunting experience, deciding to live in a care home, especially when previous experiences haven't always been positive. I am glad that we were able to make Gran feel welcome and I know she enjoyed some of our activities more than others! I will make sure the staff are made aware of your kind comments.


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Review from A K (Son of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the eight months, or so, that Dad was a resident in The Hazelwell Care Home, both he and the family were treated with respect. His care, even as his health failed, was second to none. The staff and management were exceptional and the atmosphere in the care home was always warm and friendly. Sadly,
Dad passed away, rather unexpectedly in hospital after a short illness, aged 94 years, on 19th December. Even now, The Hazelwell Care Home continue to support.
Thank you!

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write such a lovely review and for your kind words. I will make sure the staff are aware of your comments. We wish you and your family all the very best.


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Review from Ian H (Son of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent ten months at The Hazelwell Care Home and clearly enjoyed the experience and he considered it comparable to a luxury hotel. Dad’s room had views of Wales and outdoor spaces were available on each floor, which he made full use of. He also took full advantage of the numerous activities
and events and of course, the wonderful food. The staff were very supportive to both my father and the wider family as his illness progressed; we are very grateful for their care.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to write such a lovely review of our service. I will make sure the staff are all aware of your comments and the positive experiences your father enjoyed.


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Review from B H (Respite Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for taking the time to send a review of our service and we are delighted that you had a pleasant stay with us. I will make sure the staff at the home are aware of the five-star review you have left and I know they will be glad to receive your feedback.


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Review from A D (Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superior staff training and ability to translate into a high standard of patient care by all members of the care team. The management team is to be congratulated for achieving a welcoming experience for service users from different backgrounds. As a recent service user, I can report interaction with
a good activities programme including involvement in local activities.

Reply from Simon Paul, Manager at The Hazelwell Care Home

Thank you for your kind review and words. I will make sure our staff are aware of your kind review as they will be pleased to hear you are happy with the service.


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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for The Hazelwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.548 for The Hazelwell Care Home is calculated as follows: ( (246 Excellents x 5) + (61 Goods x 4) + (19 Satisfactorys x 3) + (5 Poors x 2) + (10 Very Poors x 1) ) ÷ 341 Ratings = 4.548

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Hazelwell Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 31 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (1)

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Meet the Team (6)

Simon

Simon Paul

Job Title: Home Manager

Joined: 2022

Simon is the Home Manager at the Hazelwell Care Home and brings a wealth of experience having worked in healthcare for over twenty years having started as a Care Assistant in a nursing home. He then completed his nurse training and has worked across a variety of settings within the NHS for around 15 years; from surgical wards to intensive care, via theatre and then as a nurse specialist.


He then returned to care homes in 2019 and held roles of Deputy Manager and Home Manager before joining The Hazelwell. Simon is most passionate about delivering high-quality care whilst ensuring that the residents have an environment that is both homely and welcoming for their friends and families.


Theo

Theo Anum

Job Title: Clinical Lead

Joined: 2023

Theo is an enthusiastic and dedicated Acting Clinical Lead who has recently re-joined the team at The Hazelwell after a period of time working in a large care home in Liverpool.


Having started his nursing home career at The Hazelwell, Theo was keen to return to the home in a senior capacity and help shape the development of the home.


Kiya

Kiya Malcolm

Job Title: Home Aministrator

Joined: 2022

Kiya is our Home Administrator and is the point of contact for all administrative tasks at the home.


She joined the home with a wealth of experience in business admin and started as our receptionist before being promoted within the home to Home Admin.


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Helen Barrington

Job Title: Home Trainer and Senior Care Assistant

Joined: 2017

Helen has been with The Hazelwell since 2017, Helen works as a Senior Care Assistant and the Home Trainer role. Helen is responsible for inducting new team members into The Hazelwell and ensuring our team are trained and competent. Helen can be relied on to implement new training sessions and the staff really enjoy her training. During her spare time, Helen loves to spend time with her family and relaxing.


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Graham Clarke

Job Title: Maintenance Manager

Joined: 2016

Graham has been our maintenance manager since 2016, Graham is responsible for all the maintenance within the home, ensuring our compliance and maintaining our lovely home for our residents. Graham goes over and above to make a difference to our residents’ homecoming on his days off and getting called out during the evening if things need fixing. Graham enjoys when he does have days off to get away in his caravan.


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Marc Maksymiw

Job Title: Head Chef

Joined: 2022

I have been a chef for over 25 years, I started out as a trainee chef in a large hotel in the lake district working my way up to head chef and running the kitchen for 10 years before relocating to the Wirral where I worked at the devon doorway for 6 years working my way up to head chef for the last 12 months.


In my spare time, I enjoy spending time with my wife and young daughter and I also enjoy fishing and walking!


Frequently Asked Questions about The Hazelwell Care Home

What types of Care is The Hazelwell Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Hazelwell Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does The Hazelwell Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at The Hazelwell Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Hazelwell Care Home to the centre of Wirral?

3.0 mile(s) as the crow flies, distance by road may be significantly further.