Barchester The Fernes

6 Samuel Mortimer Close, Off Catisfield Lane, Fareham PO15 5NZ
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9.6 85 Reviews
  • Barchester The Fernes, Fareham
This purpose-built care home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. Their specialist activities team are dedicated to making residents' lives as enjoyable and funfilled as possible. The home makes the activity plans person-centred to each individual. Here at The Fernes, they like to enjoy quality time with their families and they spend a lot of time organising social events like Cheese and Wine evenings, Quiz nights, Discos, BBQs and plenty more.

There is also a fully-equipped minibus with wheelchair access which ensures that they are able to go out regularly on short trips to the beach, zoo, museums and other local places of interest.

The home provides first-class residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.

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Care Provided by Barchester The Fernes

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alina Danetiu (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Barchester The Fernes

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester The Fernes to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to visit any time to the home


  • Parking

  • Parking area to the front of the home with direct access from Samuel Mortimer Close.


Barchester The Fernes Reviews (85)

Total of 85, showing 1-20
9.6

Barchester The Fernes has a Review Score of 9.6 (9.612) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester The Fernes has 85 reviews.

Overall Experience

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  • 7
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Review from P S (Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my sister, who stayed at The Fernes for a while, I already had a favourable opinion of the home. When I arrived, I immediately felt comfortable and welcome. The friendliness of the staff, always with a smile for me, helped me cope with the constant pain I experience for my right hip.
I
had a day out with my daughter yesterday, and when I began to feel tired, I heard myself saying, 'I think I'd like to go home now'. That about sums it up.

Reply from Alina Danetiu, General Manager at Barchester The Fernes

Dear P S, we are pleased to hear that you are happy and content in your home. It is always so nice to hear words like caring, friendliness and thoughtful used to describe our staff. Thank you also for your positive comments regarding our home and team. It is our pleasure caring for you here at The Fernes. We are so proud of our team, enriching the lives of our residents.


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Review from Jane S (Daughter of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Barchester The Fernes in January 2024, initially for respite care to get over a chest infection. She loved the company so much that she decided to stay! In August, Mum celebrated her 93rd birthday at The Fernes surrounded by her family and friends. The family are so pleased that Mum has
settled in so well. It is a huge relief to know that someone is caring for her 24/7! The staff are fantastic, the food is amazing and the activities are the highlight of Mum's day. Thank you to every single member of staff.

Reply from ALINA DANETIU, General Manager at Barchester The Fernes

Dear Jane, thank you for taking the time to leave us a wonderful review. Your satisfaction is very important to us. I will ensure that this will be shared with the team as a reward for their outstanding care. We are glad that Mum enjoys living at The Fernes, Mum's wellbeing is our top priority.


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Review from D G (Partner of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All caring staff are brilliant and helpful. The new management are so easy to talk to and very helpful.

Reply from Alina Danetiu, General Manager at Barchester The Fernes

Thank you for you warm welcome, it is my pleasure to lead and work with such a great team. It is our honour to care for your partner.


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Review from John J (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is always very clean and tidy. The staff are friendly and professional. The care given to my father is good and he has settled into the care home better than I thought he would. Dad does not really participate in any of the arranged activities but I'm impressed with the efforts of the
staff to put on daily activities and events for the residents. The food seems very nice and the variety is good.

Reply from Alina Danetiu, General Manager at Barchester The Fernes

Thank you so much for your review. Is a pleasure to care for your father. We believe in encouraging all residents to engage in daily activities and we will continue to do this with your father. Our Head Chef looks forward to continue to deliver great food for our residents. Thank you again for you time completing the review, your feedback is valuable to us.


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Review from Adrian W (Son of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really accomodating getting mum settled in. Lovely building, nice room. Guests treated well. Plenty of activities, meet the manager time, where you could find out about the manager's background and also ask any nagging questions. Staff really friendly and treat you like one of the family.

Reply from Alina Danetiu, General Manager at Barchester The Fernes

Thank you for your review of our home. As a team, we pride ourselves on ensuring that our residents and families feel at home and that we are on hand to answer any questions you may have at any time, your lovely comments show that we are doing what we strive to achieve.


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Review from Martine M (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, we are very happy with the care and support Mum receives, we have had a few issues and these have been sorted out. The staff are excellent, very caring and affectionate with the residents, we are happy that Mum is in such a caring home. Food is excellent - Mum loves it. Our only disappointment
is the lack of activities for memory lane, it feels like they are left out, so disappointed with this aspect, not as advertised.

Reply from Becci Evans, Receptionist at Barchester The Fernes

Thank you for your feedback, Martine. We have taken your concerns on board and we are implementing changes in regard to activities for our Memory Lane residents. We are pleased you are happy with the rest of your mum's experience. Thank you again for taking the time to give us a review.


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Review from Susan D (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first visited Barchester The Fernes, the care home immediately felt right for my mother. The communal rooms are clean, light and airy but still emit a cosy feeling as do the residents' rooms.
The two staff members who showed me around the home were friendly but also efficient and knowledgeable
of how the facility runs.
Subsequently, I have found all staff, whether management, caring or other ancillary staff, to be pleasant, helpful and well-trained.
Most importantly, my mother seems to be happy with her room, her carers and all the amenities on offer. She particularly enjoys the varied menus.

Reply from Diana Tatpati, General Manager at Barchester The Fernes

Hello Susan, thank you for your kind feedback, we really appreciate it. I will make sure this is shared with my team. This really encourages us all to continue to do the best for our residents which they truly deserve.


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Review from J T (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

October has been a very busy month for my mum, she has had 2 nasty falls and the follow-up by the staff has been fantastic. The care received was above what I expected. I would give The Fernes 10/10.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for your review, I will pass your kind words on to the team.


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Review from Wendy K (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a huge step for us to move our mother into a home. So we were [pleasantly relieved with the smooth transition, and a year later, we couldn't be happier. Mum loves it. I describe it as being like a posh hotel with nurses. Her room is like a little bungalow. Such a pleasant place to visit, with
familiar faces. I feel the nurses have really got to know Mum and all her foibles. Yes, it is expensive, but we know we made the right decision.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for taking the time to complete this lovely review; it's so nice to hear that you are happy with the care Mum receives.
We love that residents make their rooms their own so they feel relaxed in their environment.


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Review from Lesley E (Daughter of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view and experience, The Fernes is not like a care home, to me it's like a 5-star hotel. My parents are very happy and settled at The Fernes. All staff are very attentive and aware of the needs of all the residents. My father has noticed in his time at The Fernes how much the menu options have
improved.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for your kind words. It's always good to hear that residents and families are having a great experience in our home. We work hard to provide this for all residents and families.


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Review from Ann H (Wife of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We required respite care unexpectedly, The Fernes were extremely accommodating. The whole family were very pleased with the facilities and the friendly atmosphere created by the staff and residents. We were amazed at the improvement in my husband's quick recovery.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for your lovely review. It was a pleasure to look after your husband and support him back to health. We pride ourselves on our exceptional care and feelings when residents and relatives come into the home.


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Review from S G (Son of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited this weekend and the atmosphere in the home was fantastic! All residents were engaged and my mum was having the best time. I would definitely recommend to anyone looking for a care home in the area.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you so much for your kind words, we are so glad that you were able to see how wonderful our home is and that our residents enjoy being here. We are very happy that you had a lovely visit.


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Review from Paul C (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with the care provided by The Fernes. The staff are fantastic and always make us feel that dad is special to them. Lovely rooms and really nice garden area. He really does feel at home there.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for your review, it's great to know that families see the great work we do and how this benefits our residents. We take pride in providing a lovely atmosphere and a home-from-home experience.


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Review from Gary J (Husband of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beautiful wife was admitted during July 2022. The staff were welcoming, friendly, good humoured and caring. The room was well proportioned and the overall condition of the home is excellent. During these past 3 months I have experienced professionalism, support and care for my good lady. The managerial
staff, along with every level of support staff are all pleasant and helpful at all times. The care my lady is receiving is exactly as I would wish it. The food is well-balanced, varied and tasteful. During this month my lady celebrated her birthday and the home provided space, a generous quantity of food and decorated the venue. All in all, apart from the medical circumstances of her admission, I could not ask for more.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for a lovely review. I'm so glad we have been able to support you as well as your loved one.
Here at The Fernes we go above and beyond not just for the residents but for the family to, and we are so pleased that we have managed to help you and your loved one settle in.


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Review from Cindy S (Daughter of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Ferns is a lovely, caring, homely place. The staff always give 100%. They treat my mum with such love and care. I can sleep better at night knowing my mum is so well looked after. The Ferns has a lovely, fun atmosphere; it's like a hotel.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for your kind words. We really appreciate reading the reviews of families as we work so hard to make The Fernes a home from home for both residents and family and friends.


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Review from Sarah W (Daughter of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Barchester The Fernes in April 2022. If I am completely honest it was probably one of my most saddest days thinking I have lost my mum into the care system but how wrong could I have been. It is the most wonderful, homely, caring place she could be. In fact, I would go as far as to
say that she is thriving in there and therefore so am I. The environment is just so relaxing and inviting and it feels like home. I can honestly say that the staff are so amazing. They literally bend over backwards to help mum even at difficult times. They also support my dad as he has found this transition for both mum and himself very difficult. The staff are warm and friendly and lend a well needed listening ear when needed without judgement. The entertainment team are superb. I absolutely love visiting when the entertainment is on. In fact, my dad is now part of the entertainment schedule playing his guitar and singing with the residents. This is truly perfect to see and listen to. Thank you.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you so much for a wonderful review. It's so nice to see and hear that what we pride ourselves on at The Fernes is working and making our residents and families happy.


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Review from A H (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently arrived for respite care at The Fernes after several falls. the staff were lovely, kind and helpful at all times.
I do feel more could have been done to encourage mum's rehabilitation as her default was to lie down and sleep which did not improve her recovery. She needed some one-to-one
encouragement to embrace the care offered rather than being left to decide for herself. The respite was ended at 3 weeks as the room was no longer available.

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Review from Gillian A (Wife of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has mixed dementia and Crohn's disease. All the staff at The Fernes have now enabled two-times one week of respite care for him. They greet him like an old friend and are careful to give him his medication, support and all the care he needs. I feel totally relaxed at being able to leave him
in their clean, kindly, happy environment. Thank you, Fernes.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

As always, it was our pleasure, and we look forward to seeing you both again soon.


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Review from Jackson G (Friend of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend lives in The Fernes at the moment, and he loves it and said the staff are very friendly and welcoming.
When I came in to visit, the staff were all smiling, and nothing is too much. I even had a cup of tea and a biscuit.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you for your kind review. We are happy that you feel welcome when you visit and your friend is happy living here. It's always good to get feedback so we can ensure we provide the very best for our residents' families and friends.


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Review from John E (Son-in-law of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved to The Fernes. The initial move, we were apprehensive but soon realised we had nothing to worry about. This home is first class. It caters for all, whether you want to join in with activities or relax in the garden. This is the place to be. Carers are all very special and dedicated
to their roles. 100 per cent a home from home.

Reply from Cassie Munnoch, General Manager at Barchester The Fernes

What a fabulous review, thank you. We're glad we could reassure you and your family that the care and facilities we offer do cater for every need. We are very proud of our home and the care we provide and are so pleased this shows through to everyone who lives here and visits.


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Current Review Score: 9.6 (9.612)

Overview of Review Score

The Review Score of 9.6 (9.612) out of 10 for Barchester The Fernes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Barchester The Fernes is calculated as follows: ( (82 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 120 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for Barchester The Fernes is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 10 Positive Reviews ÷ 10.4 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (108)

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Meet the Team (9)

Alina

Alina Danetiu

Job Title: General Manager

Joined: 2024

Hello, my name is Alina and I am General Manager at The Fernes Care Home. My team and I look forward to welcoming you into our home.


I have a background in HR, IT, and finance, but I decided to pursue a career in healthcare when I moved to the UK in 2015. My first experience with the residents I supported had a profound impact on me, and it changed my perspective on life. It made me realise the difference that good care and compassion can make in a person's life.


In my previous roles, I spent most of my time in an office, surrounded only by my computer, paperwork, and occasional phone calls. But in my current role, I take home with me the smiles, hugs, and happiness of the residents I care for. It is the greatest reward.


Since starting my career in healthcare, I have continued to develop my skills and knowledge. I have achieved Level 2 and Level 3 in Adult Care, a distinction in Dementia Care, and a Level 5 Diploma in Leadership of Health and Social Care Adults with distinction. I am an adaptable person with good business acumen and a positive attitude.


As a passionate healthcare professional, I am committed to leading my team in delivering outstanding care to our residents. I practice an open-door policy for residents, relatives, and staff, as they are at the heart of what we do at The Fernes.


Hayley

Hayley Harris

Job Title: Acting Deputy Manager

Joined: 2017

Hi, my name is Hayley, I have worked in the care sector for 12 years now. I started at The Fernes in 2017 as a carer and through hard work and dedication, I'm now a senior carer on memory lane.


I love that every day is different here on memory lane. I enjoy listening to the resident's stories, sharing their photos, and memories and hearing about their early days.


What drives me is seeing the positive impact I have on an individual's life. I love seeing the residents happy.


My passion is dementia and palliative care and I am a champion for both.


Becci

Becci Evans

Job Title: Admin Assistant

Joined: 2017

Hello, my name is Becci. I have worked at The Fernes since 2017. I started out as a carer and in 2023 I was given the opportunity to take on the role of Admin Assistant. I really enjoy the different challenges this role brings whilst still being able to see the lovely residents and our wonderful team. I love being able to build up relationships with family and friends and welcome them into our home with a smile. My career here at The Fernes has taught me many new skills which I am really grateful for and I look forward to expanding my knowledge further.


Adam

Adam Parker

Job Title: Hospitality Team

Joined: 2019

Adam Parker our chef joined The Fernes in 2019 with experience cooking in care homes, he loves the variety of preparing a great dining experience for our residents with desserts and home baking as his specialty. We have plenty of birthday celebrations with wonderful cakes for everyone to enjoy


Assisted in the kitchen by Sonia who has recently joined The Fernes and has a passion for baking and experimenting with new sweet treats!!


Megan

Megan Fleming

Job Title: Community Care Lead

Joined: 2020

My name is Megan, I started my journey at The Fernes as a carer on days and then proceeded to go to nights, I have recently been promoted to Senior Carer. This is a role which I will carry out with pride and 100% commitment and I am looking forward to new challenges. The Fernes is a lovely place to work and there is always laughter to be heard throughout the home.


Anna

Anna Van Der Lugt

Job Title: Care Community Lead

Joined: 2023

Hello, my name is Anna. I have worked in care since I was 18. In February 2023 I joined The Fernes as a Senior Carer. I have since been promoted to Care Community Lead and work within our Memory Lane Community. I take great pleasure and pride in my role and love the rewarding feeling of helping others. Every day here is different and I look forward to facing the challenges each day brings.


Mahaganesh

Mahaganesh Rajamani

Job Title: Care Community Lead

Hello, My name is Mahaganesh and I am a Care Community Lead here at The Fernes. I have worked in the healthcare sector for the past 10 years where I learned and developed my skills. I aim to support our residents with a person-centred approach and help to get the home an outstanding rating.


Emily

Emily Foxell

Job Title: Senior Carer

Joined: 2022

Hello, my name is Emily. I’ve been working at the Fernes for a year and a half. I started as a carer and was given the opportunity to progress and begin my NVQ 3 to become a senior carer.


I’m passionate about my job and love working for the Fernes. It’s become a second family, both staff and residents and I hope to progress my career here.


Fitz

Fitz

Job Title: Therapy Dog

Joined: 2022

My name is FItz and i am the therapy dog here at The Fernes, I come every Thursday to visit my friends at The Fernes, i love it as i get lots of cuddles and attention


Frequently Asked Questions about Barchester The Fernes

What types of Care is Barchester The Fernes registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester The Fernes provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Barchester The Fernes have?

There are 52 Single Rooms.

What are the Facilities & Services at Barchester The Fernes?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester The Fernes to the centre of Fareham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.