Barchester The Fernes

6 Samuel Mortimer Close, Off Catisfield Lane, Fareham PO15 5NZ
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9.6 85 Reviews
  • Barchester The Fernes, Fareham
This purpose-built care home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. Their specialist activities team are dedicated to making residents' lives as enjoyable and funfilled as possible. The home makes the activity plans person-centred to each individual. Here at The Fernes, they like to enjoy quality time with their families and they spend a lot of time organising social events like Cheese and Wine evenings, Quiz nights, Discos, BBQs and plenty more.

There is also a fully-equipped minibus with wheelchair access which ensures that they are able to go out regularly on short trips to the beach, zoo, museums and other local places of interest.

The home provides first-class residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.

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Care Provided by Barchester The Fernes

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alina Danetiu (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Barchester The Fernes

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester The Fernes to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to visit any time to the home


  • Parking

  • Parking area to the front of the home with direct access from Samuel Mortimer Close.


Barchester The Fernes Reviews (85)

Total of 85, showing 61-80
9.6

Barchester The Fernes has a Review Score of 9.6 (9.612) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester The Fernes has 85 reviews.

Overall Experience

  • 76
  • 7
  • 2
  • 0
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Date Published

85
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75

Review from Lesley B (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at The Fernes for 18 months. It is an excellent home, there is not one thing that I can fault.
Mum has been poorly on a number of occasions and the staff always go the extra mile to help and assist her.
They accommodate any need for their residents. The activity programme is brilliant,
with many varied and interesting activities.
The staff are all empathetic and compassionate, for both the residents and their relatives.
I cannot find any fault with this home and would highly recommend The Fernes to anyone looking for a care home for their relatives.

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Review from J P (Daughter of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Fernes is welcoming, friendly, airy and spacious building.
The staff are dedicated, kind and very caring. Food is good, varied and tasty. Portion size is adjusted to the resident.
Room very comfortable, a member of staff has put my dad's pictures up. The activity coordinators are lovely. Dad now
joins in with different things and has been out in the minibus.
Deputy manager is quietly efficient and things get done if highlighted.

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Review from Trevor B (Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is an outing to the beach which I am proposing to take. I don't care which beach, so long as you can get out in the fresh air. That is why I want to go.

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Review from B C (Sister of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked far and wide to find a suitable home for our sister and were overjoyed when we found The Fernes. She has been extremely happy there and although she says she'd like to go home she knows she is far better off where she is. Having company and eating well is so good for her too. 7% increase in
the fees is a shock.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind review for The Fernes your sister is such a lovely lady and a pleasure to care for.


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Review from Anne D (Daughter of Resident) published on 28 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Four generations of the family spent a lovely afternoon with Dad in the lounge on his birthday. The staff were so helpful ensuring that we were all comfortable and served tea and juice.
The youngest great-granddaughter took off her shoes and made herself very comfortable on the floor playing games,
while a great-grandson played the guitar.
By the end of the birthday tea party Dad was tired so returned to his room and we all went our separate ways.
It really felt like being in your own home. Thank you.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

I am so happy that you were able, for a short time, to use the home as you would your own home, our aim at The Fernes is to allow our residents and their visitors to continue with their close family relationships in a relaxed and homely atmosphere.


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Review from J W (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I never thought that my mother would need a care home, so when the time came it was a really difficult decision to make. However, The Fernes made a hard decision easier. The environment is second to none and more importantly, the staff are kind and dedicated. I think mum's quality of life has improved
since she moved into The Fernes, her physical care is much better and she is less anxious having the staff to help whilst maintaining her privacy and dignity. I wish it was more affordable so that more elderly people could have this quality of care.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind comments. At The Fernes we focus on the whole lifestyle and experience for our residents so that they are living within an environment which is both welcoming and supportive.


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Review from Sarah M (Daughter of Resident) published on 3 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in this care home for the last 4 months of his life and it was one of the best decisions I have made. From the minute I walked in to check it out to the very end when my father passed away I was taken aback by the wonderful staff in this home. They couldn't do enough for him and made his
last few months as enjoyable as possible in the most caring way possible. It wasn't just the odd member of staff either it was every one of them. I am eternally grateful to the manager and her fantastic team for their services and won't hesitate to recommend them to anyone.


Thank you.


Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind words, Sarah, we feel honoured to have the opportunity to care for your father at this important time in his life. He was a real gentleman and a joy to care for, we will never forget him.


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Review from W M (Son of Resident) published on 13 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, management and home have been excellent and accommodating to me. I moved both parents in but my very awkward father wanted to go home. It was very difficult for me but the staff were excellent and helped me deal with it a lot. Mum is very happy there comfortable and safe with excellent care.
Many thanks

Reply from Marieke Meijer, Home Services Advisor at Barchester The Fernes

Thank you for your very kind review, we are delighted that mum has settled in so well. We aim to give the best possible person-centred care here at The Fernes.


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Review from David A (Nephew of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester The Fernes is an excellent modern care home - more akin to a five-star hotel overlooking countryside at the rear and close to the shopping centre of Fareham and Whiteley. Very clean, helpful staff and almost too quiet!

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind review David. We strive to be the best at The Fernes and I am very proud of what we have achieved in such a short time.


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Review from Dennis T (Friend of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is wonderful, caring, friendly and excellent service.

Reply from Marieke Meijer, Home Services Advisor at Barchester The Fernes

Thank you for your kind words. We aim to deliver the highest possible standard of care at The Fernes and we hope your visits are an enjoyable experience every time.


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Review from Ian H (Son of Resident) published on 14 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at many homes for my mother, but they were mostly dull and not colourful. The Fernes is more like a 5-star hotel with such friendly staff, nothing is too much trouble. Food is superb, they have everything on offer for my mother, even the hairdresser is on call. I did not feel guilty for one
minute leaving her there as I knew straight away, this was an amazing, caring and friendly home. Thank you to all. You do an excellent job and it's much appreciated.

Reply from Catherine Bezer, Gebneral Manager at Barchester The Fernes

Thank you so much for your positive review, we are committed to providing a high level of care at The Fernes.


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Review from A M (Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. All staff are cheerful, helpful and friendly. Rooms warm and comfortable.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your positive comments, our aim is to give the highest standards of care at The Fernes and always appreciate your feedback.


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Review from C R H (Son of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are, "people people" and nothing is too much, kind, and care for the guests as individuals.
The home is welcoming and more like a bijou hotel rather than a care home.
Highly recommended.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind comments, I am very proud of our team at The Fernes and appreciate your fantastic review which I will share with them.


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Review from J L (Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After moving here one month ago from my own home, I have been met by much kindness, care and the freedom to partake or not in various activities and outings in the minibus despite needing a wheelchair. You are encouraged to bring things in such as pictures to hand or other small items of furniture.
Good size bedrooms with ensuite facilities.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your comments we value your opinion and endeavour to maintain high standards at The Fernes.


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Review from A A (Brother of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities second to none. The introduction of the resident was done with care, sympathy and dignity. The resident's physical condition has improved immensely in the few months of occupation. Carers are friendly, cheerful and attentive.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your positive comments our aim is to give the highest standards of care at The Fernes.


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Review from John K (Son of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased to have moved my mum to The Fernes. She settled in quickly and feels at home. She is able to get around the building with her trolley quite easily as there is plenty of space. The staff are very approachable and have encouraged mum to take part in a variety of activities. Living a
long way from the Fernes makes it doubly important that I have confidence in the care offered - and I have no doubts about that at all. Thanks and keep up the good work.

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Review from David O (Son of Resident) published on 18 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in The Ferms for a number of months now and has had excellent care from attentive, positive and patient staff. The home actually feels like home as attention to detail is such to give a warm feeling. Staff and management are very approachable and are all very aware of the care plan
specific to my mother and her needs, something I find reassuring and a good indicator of just how professional and ultimately caring all the staff are at The Ferms. They are excellent.

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Review from Jo B (Daughter of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being at The Fernes makes my visits to mum a quality time with her. From a relative's point of view, I enjoy coming here. The staff are so kind and caring. It is a very happy place and laughter can be heard whenever I visit. My mum's needs are well understood. The home is spotlessly clean it reminds
me of a five-star hotel. I am always made to feel welcome and I am updated on a regular basis about how mum is doing. Mum has begun to engage more and enjoys being out and about in the mini bus. Nothing is too much trouble and mum's individual needs are catered for. She can definitely retain her own individuality. I know she feels very safe here. A wonderful place not at like many care homes I have visited. Well done to everyone.

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Review from PB (Friend of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester The Fernes has a warm, welcoming atmosphere. It is tastefully decorated and homely. All management and staff are friendly and caring. They treat all residents with dignity. The en-suite rooms are spacious and very comfortable. There is a homely lounge and comfortable seating areas with refreshments.
The whole place is extremely clean. Residents can have refreshments in their rooms if required. There is a beautiful dining room where food is plentiful, well cooked and plenty of choice. Any special dietary needs can be met. Each week there are several activities on offer. There is a security door with a code. I think Barchester The Fernes is value for money. This relates to the ground floor. Other 2 floors are of equal standard.

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Review from Vanessa B (Daughter of Resident) published on 28 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father got a wonderful, warm welcome when he moved to The Fernes. He settled in remarkably quickly, as a result of the amazing care. His dignity and individuality are respected at all times by every member of staff. My father has put weight on since arriving, as the food is excellent. Best of all
he has found his smile and sense of humour again.

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Current Review Score: 9.6 (9.612)

Overview of Review Score

The Review Score of 9.6 (9.612) out of 10 for Barchester The Fernes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Barchester The Fernes is calculated as follows: ( (82 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 120 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for Barchester The Fernes is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 10 Positive Reviews ÷ 10.4 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (108)

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Meet the Team (9)

Alina

Alina Danetiu

Job Title: General Manager

Joined: 2024

Hello, my name is Alina and I am General Manager at The Fernes Care Home. My team and I look forward to welcoming you into our home.


I have a background in HR, IT, and finance, but I decided to pursue a career in healthcare when I moved to the UK in 2015. My first experience with the residents I supported had a profound impact on me, and it changed my perspective on life. It made me realise the difference that good care and compassion can make in a person's life.


In my previous roles, I spent most of my time in an office, surrounded only by my computer, paperwork, and occasional phone calls. But in my current role, I take home with me the smiles, hugs, and happiness of the residents I care for. It is the greatest reward.


Since starting my career in healthcare, I have continued to develop my skills and knowledge. I have achieved Level 2 and Level 3 in Adult Care, a distinction in Dementia Care, and a Level 5 Diploma in Leadership of Health and Social Care Adults with distinction. I am an adaptable person with good business acumen and a positive attitude.


As a passionate healthcare professional, I am committed to leading my team in delivering outstanding care to our residents. I practice an open-door policy for residents, relatives, and staff, as they are at the heart of what we do at The Fernes.


Hayley

Hayley Harris

Job Title: Acting Deputy Manager

Joined: 2017

Hi, my name is Hayley, I have worked in the care sector for 12 years now. I started at The Fernes in 2017 as a carer and through hard work and dedication, I'm now a senior carer on memory lane.


I love that every day is different here on memory lane. I enjoy listening to the resident's stories, sharing their photos, and memories and hearing about their early days.


What drives me is seeing the positive impact I have on an individual's life. I love seeing the residents happy.


My passion is dementia and palliative care and I am a champion for both.


Becci

Becci Evans

Job Title: Admin Assistant

Joined: 2017

Hello, my name is Becci. I have worked at The Fernes since 2017. I started out as a carer and in 2023 I was given the opportunity to take on the role of Admin Assistant. I really enjoy the different challenges this role brings whilst still being able to see the lovely residents and our wonderful team. I love being able to build up relationships with family and friends and welcome them into our home with a smile. My career here at The Fernes has taught me many new skills which I am really grateful for and I look forward to expanding my knowledge further.


Adam

Adam Parker

Job Title: Hospitality Team

Joined: 2019

Adam Parker our chef joined The Fernes in 2019 with experience cooking in care homes, he loves the variety of preparing a great dining experience for our residents with desserts and home baking as his specialty. We have plenty of birthday celebrations with wonderful cakes for everyone to enjoy


Assisted in the kitchen by Sonia who has recently joined The Fernes and has a passion for baking and experimenting with new sweet treats!!


Megan

Megan Fleming

Job Title: Community Care Lead

Joined: 2020

My name is Megan, I started my journey at The Fernes as a carer on days and then proceeded to go to nights, I have recently been promoted to Senior Carer. This is a role which I will carry out with pride and 100% commitment and I am looking forward to new challenges. The Fernes is a lovely place to work and there is always laughter to be heard throughout the home.


Anna

Anna Van Der Lugt

Job Title: Care Community Lead

Joined: 2023

Hello, my name is Anna. I have worked in care since I was 18. In February 2023 I joined The Fernes as a Senior Carer. I have since been promoted to Care Community Lead and work within our Memory Lane Community. I take great pleasure and pride in my role and love the rewarding feeling of helping others. Every day here is different and I look forward to facing the challenges each day brings.


Mahaganesh

Mahaganesh Rajamani

Job Title: Care Community Lead

Hello, My name is Mahaganesh and I am a Care Community Lead here at The Fernes. I have worked in the healthcare sector for the past 10 years where I learned and developed my skills. I aim to support our residents with a person-centred approach and help to get the home an outstanding rating.


Emily

Emily Foxell

Job Title: Senior Carer

Joined: 2022

Hello, my name is Emily. I’ve been working at the Fernes for a year and a half. I started as a carer and was given the opportunity to progress and begin my NVQ 3 to become a senior carer.


I’m passionate about my job and love working for the Fernes. It’s become a second family, both staff and residents and I hope to progress my career here.


Fitz

Fitz

Job Title: Therapy Dog

Joined: 2022

My name is FItz and i am the therapy dog here at The Fernes, I come every Thursday to visit my friends at The Fernes, i love it as i get lots of cuddles and attention