Hartford Court, Portsmouth

The food is very good and the staff are cheerful and very helpful.

Sheila R (Daughter of Resident)

Extremely pleased with the care that is being given

Tim M (Son of Resident)

What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their role

Isabella M (Daughter-in-law of Resident)

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving staff who support residents and their individual needs.

Hartford Court is spread over two distinct floors that offer different yet complementary care to the people of Portsmouth and surrounding areas. The ground floor offers empowering residential care where every one of their residents have their independence championed and their individual preferences supported.

On the first floor the home has a highly positive dementia specialist floor which incorporates a range of cleverly hidden elements that make living with dementia as positive an experience as possible. Highly-trained and empathetic staff make sure that each and every day their residents are greeted with a smiling face and a respectful demeanour from every member of staff that they encounter. Activities have been designed to be interesting yet meaningful and so give the residents reason to get involved rather than just filling time.

All of the individually designed bedrooms are comfortable, beautifully furnished and complete with a large and spacious wet room. The first floor also enjoys a comfortable terrace from which the residents can enjoy continuous access to the fresh air for relaxation. All rooms come with a flat screen TV and for those residents that wish there is a direct dial telephone.

Residents can socialise in the communal areas or relax in the beautiful gardens along with enjoying all inclusive home cooked meals in the dining room. Hartford Court also benefits from a hairdressing salon, inclusive daily activity schedule including trips out, access to video calling and an all inclusive laundry service.

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Care Provided by Hartford Court

Primary Care Categories
Dementia
Older Person Care
Physical Disability
Respite Care
Sensory Impairment
Younger Adults

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 64 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
Alzheimer's
Cancer Care
Hearing Impairment
Parkinson's Disease
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
Day Care
Independent Living Training
Own GP if required
Palliative Care

Good to Know

Group/Owner
Hartford Care Group Ltd

Person in charge
Michelle Presdee (Registered Manager)

Local Authority / Social Services
Portsmouth City Council ( click for contact details)

Admission Criteria
- Ages 18+

Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (2)

Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023

Funding & Fees Guide for Hartford Court

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care from £1,625
- Self-Funded Residential Dementia Care from £1,625
- RESPITE Self-Funded Residential Care from £1,625
- RESPITE Self-Funded Residential Dementia Care from £1,625
Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.
(these prices are only a guideline, please contact Hartford Court to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Residents Kitchenette
Television point in own room
Wheelchair Access

Parking
Plenty of Parking for visitors, Residents and their Families.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2018

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

Michelle Presdee

Job Title: General Manager

Joined: 2018

Hello and welcome to Hartford Court!

My name is Michelle Presdee and I became the General Manager of Hartford Court in August 2018.

During my career, I have always worked in adult social care. I started as a ‘tea girl’ and then an ‘auxiliary nurse’ in a nursing home. Following my degree and social work qualification, I worked for many years as a social worker, specialising in working with older people. This role involved supported people maintaining their independence, which at times meant supporting people to move into a care home. This gave me insight into how people can flourish, and their life be enhanced by moving into the right care home.

I have also spent twenty years working for the Care Quality Commission as an inspector. This has given me the skills and experience to know Hartford Court is a home which ensures residents are central and will be at the heart of all decisions made. Residents can be assured they will be treated with the core principles of dignity, privacy and respect at all times. All the staff team know and understand Hartford Court is the resident’s home and will ensure all they do encompasses the values people expect in their own home. Hartford Care has, at its heart, the core three values; Care, Comfort and Companionship.

Residents will be supported and encouraged to continue to follow their hobbies and dreams. We will do all we can to ensure residents are safe, comfortable and always have companionship.

I am delighted and proud to be managing Hartford Court. We have a beautiful environment both inside and outside and I look forward to welcoming you and your loved ones soon!

Josh Presdee

Job Title: Head of Care

Joined: 2019

Josh Presdee Joined Hartford Court as a carer in 2019. He has since worked hard and progressed to senior carer and is now Head of Care.

Kerry Stanworth

Job Title: Head of Care

Joined: 2019

Kerry joined Hartford Court in 2019 as a Senior Care Assistant, but more recently has been promoted to Head of Care.

Hartford Court Reviews (83)

Total of 83, showing 81-83

9.7

Hartford Court has a Review Score of 9.7 (9.665) out of 10, based on 18 reviews in the last 2 years. Over all time Hartford Court has 83 reviews.

Order by:

Review from W T (Son of Resident) published on 23 July 2016
Submitted via Postal Card • Report

Overall Experience

My mother had been active and independent until she fell ill in December. On discharge from hospital she went into a residential home which did not provide the correct environment for my mother. My mother moved into Hartford Court on 1st June to be nearer me. The ambiance and standard of care was a

breath of fresh air compared to the previous home. My mother was quite ill when she arrived at the home. The staff at Hartford ensured she received medical attention from the local GP and gave her wonderful care. Mom's demeanour has steadily improved. She is rediscovering herself because of the level of thoughtful care received. The place is spotless, has lovely gardens and rooms and the food is very good. Because it is a new home the programme of activities has not been established as yet.

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alma T (Daughter-in-law of Resident) published on 23 July 2016
Submitted via Postal Card • Report

New home. Bright and cheerful. Well appointed. Staff very mindful. Well stained, professional and caring. Time spent with each individual. Very hospitable and welcoming to residents and relatives.
Lovely fresh food served on a daily basis. Good choices displayed on menu. Clean linen tablecloths. Family

welcome to join for lunch or dinner - Sunday lunch excellent. Have seen great improvements in mums overall well-being thanks to the great care. Home from home at last.

Review from KEITH M (Son of Resident) published on 24 June 2016
Submitted via Website • Report

My Mum has been at Hartford Court for just 3 weeks and already she looks 6 years younger! Staff, management and overall package is superb. I've already recommended the home to a cousin. Keep up the brilliant work.

Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Hartford Court is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months: