Wellington Grange

Broyle Road, Chichester PO19 6ED
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10 109 Reviews
  • Wellington Grange, Chichester
Colten Care has now opened two beautiful top floor suites, The Martlets and The Witterings.

They have been designed to enable couples to continue living together, with support from the home team if required. The suites offer a more independent lifestyle, alongside care and companionship when it's needed.

Both suites have a light, bright and airy feel about them with contemporary décor. Peaceful and tranquil, they have a separate living space - where simple snacks and hot drinks can be made - and bedroom with an en suite shower room. Delicious cooked meals and other chores including cleaning and laundry are all taken care of, by the friendly team.

Experience the warmth and care of these friendly, relaxing care homes whilst making new friends.

Wellington Grange is the newest of the Colten Care homes, purpose-built on the historic Roussillon Barracks site to offer the highest standards of residential and nursing care.

The home offers en-suite bedrooms across three floors. Each room is beautifully decorated and fully furnished with oak furniture and residents are welcome to bring their own items of furniture should they so wish.

Wellington Grange is a home full of character, the interior carefully styled with colour, art and pattern to reflect the local historical, cultural and natural attributes of Chichester.

At the home residents will find a therapy room, salon, library, cinema and study as well as a range of bistros and cafes to spend the day.

Minibus trips from the home will run regularly to enable residents to enjoy a taste of the countryside or even the seaside, and on days within the home, a range of thought-provoking and enjoyable ways to spend the day are created by in-house activities team and the residents themselves.

Show Wellington Grange on the Map

Care Provided by Wellington Grange

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Hayley Geddes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wellington Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,488
  • (these prices are only a guideline, please contact Wellington Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Wellington Grange, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Wellington Grange, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Wellington Grange Reviews (109)

Total of 109, showing 21-40
10

Wellington Grange has a Review Score of 10 (9.950) out of 10, based on 20 reviews in the last 2 years. Over all time Wellington Grange has 109 reviews.

Overall Experience

  • 103
  • 6
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Date Published

109
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Review from E T (Resident) assisted by family/friend published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, comfortable and would very happily recommend Wellington Grange.

Reply from Hayley Geddes, Home Manager at Wellington Grange

Thank you for your review and kind comments about the home. We are always aiming to improve to ensure that those living at Wellington Grange receive the best care and support, we will be working closely with you to see if we can continue to make progress in the areas highlighted in the review.


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Review from D G (Respite Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were very welcoming and caring.
Night care staff very responsive to the call bell.
Food was good and helped with recovery after a serious operation.

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Review from Jane D (Daughter of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I contacted the home the service provided by all the staff at the home has been caring, friendly and professional. I cannot thank them enough for all they are doing for my mother. Outstanding.

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Review from Emma G (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the care my dad received during his stay at Wellington Grange. Everything at the home is of the highest standard - the rooms, the food, the attention of the staff and the range of activities on offer for the residents.
Every member of staff I met was very professional,
caring and friendly. Not only did they care brilliantly for my dad, but they were all a huge support to me during his final days at the home.

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Review from Diane H (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Wellington Grange. From the initial assessment to settling mum in the home, everything was done to make things as easy for mum and the family as possible. The home itself is lovely, with high-quality furnishings and modern decor. The garden is well maintained and easy
to push a wheelchair around. All the staff are welcoming and so very caring. There is a wide variety of activities to do, including trips out on the minibus. All the extra lounges, coffee areas and library area make it an interesting place to be. Family and friends are welcome to visit at any time and can help themselves to drinks and homemade cakes. I was so impressed that the chef visited mum to find out her likes and dislikes. I highly recommend Wellington Grange as a safe, caring and welcoming place for a loved one to live.

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Review from Jill C (Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for just over one month having decided that I was too old to live alone in a house with a big garden. I knew Wellington Grange as my sister in law lived here for four years. My experience has been very positive. All the staff have been extremely helpful and kind. The food is excellent
with plenty of choice and my accommodation is impeccably clean and comfortable. The activities and entertainment are varied and interesting and the trips by minibus are very popular. I love the fact that there are many different sitting areas and a library for quiet contemplation as well as a room with a large screen for showing films.

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Review from G L (Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been my third 4-week respite stay at Wellington Grange and it was just as satisfying as the last two. It has been calm, reassuring and restorative. The staff are, without exception, helpful and friendly but not over-familiar. I enjoy solitude but can seek company whenever I like. The food is
good and I have enjoyed the activities and outings.

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Review from Nicola T (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Wellington Grange after many falls, so the thought of a care home seemed the safest place for her to be, but I was very worried about whether they would be kind and caring towards her. I am completely relieved to say it was the best thing for her. I am amazed at how wonderful all
the staff have been in helping her settle in and regain a good quality of life, with good food and professional care. The rooms are hotel standard and the gardens are beautifully kept and well used by the residents. I visit regularly and am always amazed at how attentive all the staff are. It is wonderful that such lovely people are looking after her.

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Review from Judith P (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a three-week respite stay in Wellington Grange. From my first encounter with management, receptionist, nurses, carers and support staff, they all made my dad and myself very welcome. His room was a delight, very welcoming, with everything he needed for comfort during his stay. I went away
feeling very confident he would be well cared for which he was.
My dad told me numerous times on my return he was very well looked after during his stay and I thank all the staff for their excellent teamwork. I would have no hesitation in booking my dad in for any future respite stays.
If I had one very small criticism, it was the parking, we found it very difficult, as did the family when they visited, particularly as there is no available parking nearby.

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Review from Lucinda S (Daughter of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I have been very happy with the care our father has received at Wellington Grange since he moved here in January. It was never his wish to move into a residential home but he is very happy and is getting much better care than when he was at home with one 24hr carer and part time ones coming
in three times a day. His room at Wellington Grange is tastefully decorated and very light and airy. All the staff at Wellington Grange are friendly and helpful at all times and very kind to our father. An excellent home in every respect and we only wish our mother could have been here too as she would have loved all the activities etc as well as the beautiful garden.

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Review from Kim S (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Wellington Grange in a very frail state at 96 years old in January of this year, after struggling with some infections, and she is leaving very soon to go home again after the care she has received for the past 5 months has enabled her to feel strong enough to do so. Each member of the
care team has been truly exceptional, going that extra mile even when they were so busy, and she has become very close and grateful to two of them in particular, as indeed I feel I have during my frequent visits. We have been made to feel so welcome from the start, even before she moved here for respite, and I genuinely can't thank you all enough for the dedicated work you do for so many vulnerable residents. We would have absolutely no hesitation in recommending Wellington Grange.

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Review from Katrina S (Wife of Resident) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not praise the staff enough. Never came into contact with anyone who was not polite, friendly and always prepared to go the extra mile. Nothing was ever too much trouble. They all do an amazing job.

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Review from Jane R (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What more can I say than a huge thank you to all the staff at Wellington Grange for my mother's brief but meaningful stay. From the moment the manager stepped through the door, our minds were put at rest regarding the best place for my mother to spend her last few days. They were thorough, obliging
and helpful, and may anyone reading this be reassured that this home is second to none.

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Review from Penny R (Daughter of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel very fortunate to have found Wellington Grange in Chichester as it is such a lovely and caring home for our parents. My stepmother was able to spend her last few weeks together with my father, receiving all the care she needed and avoiding being in a hospital ward which was her worst nightmare.
All the family and my father have been so well supported and he has permanently settled in very happily, says the food is excellent and all the staff are so kind, caring and professional.

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Review from Louise H (Wife of Resident) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband really enjoyed being at Wellington Grance, his room was a delight and he settled in very quickly. He particularly enjoyed the meals, especially the fish and the kitchen staff made great efforts to obtain the special cutlery that he needed. The personal care he was given was extensive and
continuous. The staff were very kind and helpful despite his huge need for assistance in the latter weeks. The lead medical nurse supervised his care constantly and it was a relief to find such excellent help and skill.

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Review from Ian N (Respite Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From initial contact through check-in my stay to check-out, I found the whole process very easy and all the staff superb in how they deal with all the residents in Wellington Grange. Wellington Grange is a very friendly home and I would highly recommend it to anyone considering respite or expert care.
The kid ribs were great.

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Review from Carol W (Respite Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent two weeks respite, and I can honestly say that I have never found such a lovely, warm, caring, friendly bunch of people. The call bell is silent, so no ringing driving everyone mad! There is never a long wait for a carer, and they are always happy to help. The food was lovely, good choice
and quality. I didn't get to mix with other residents due to Covid quarantine. I would, without hesitation, recommend Wellington Grange.

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Review from Rosemary B (Wife of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Wellington Grange in February 2021. The manager and her team made him feel very welcome. The care he received was wonderful. The staff were very attentive to him and I really could not have chosen a better place for my husband to be. He became unwell and passed away, last
weekend. The care my husband, myself and my family have received has been outstanding. I cannot recommend Wellington Grange highly enough.

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Review from Sally V (Resident) published on 5 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Undoubtedly, the care I have received at Wellington Grange has greatly helped my recovery from a broken shoulder. I have been made comfortable, been lovely and warm and well fed. The staff and residents have been very friendly and there is always plenty to do - a varied games/activity programme. Good
for vitality.

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Review from V W (Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely pleased with every angle of my treatment.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Wellington Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Wellington Grange is calculated as follows: ( (228 Excellents x 5) + (12 Goods x 4) ) ÷ 240 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellington Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Hayley

Hayley Geddes

Job Title: Home Manager

Hayley leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered, her door is always open if you have questions or queries.


Chrissie

Chrissie Waltho

Job Title: Clinical Lead

Chrissie is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.


Ashwin

Ashwin Ndlovu

Job Title: Care Co-Ordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.