Wellington Grange

Broyle Road, Chichester PO19 6ED
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10 109 Reviews
  • Wellington Grange, Chichester
Colten Care has now opened two beautiful top floor suites, The Martlets and The Witterings.

They have been designed to enable couples to continue living together, with support from the home team if required. The suites offer a more independent lifestyle, alongside care and companionship when it's needed.

Both suites have a light, bright and airy feel about them with contemporary décor. Peaceful and tranquil, they have a separate living space - where simple snacks and hot drinks can be made - and bedroom with an en suite shower room. Delicious cooked meals and other chores including cleaning and laundry are all taken care of, by the friendly team.

Experience the warmth and care of these friendly, relaxing care homes whilst making new friends.

Wellington Grange is the newest of the Colten Care homes, purpose-built on the historic Roussillon Barracks site to offer the highest standards of residential and nursing care.

The home offers en-suite bedrooms across three floors. Each room is beautifully decorated and fully furnished with oak furniture and residents are welcome to bring their own items of furniture should they so wish.

Wellington Grange is a home full of character, the interior carefully styled with colour, art and pattern to reflect the local historical, cultural and natural attributes of Chichester.

At the home residents will find a therapy room, salon, library, cinema and study as well as a range of bistros and cafes to spend the day.

Minibus trips from the home will run regularly to enable residents to enjoy a taste of the countryside or even the seaside, and on days within the home, a range of thought-provoking and enjoyable ways to spend the day are created by in-house activities team and the residents themselves.

Show Wellington Grange on the Map

Care Provided by Wellington Grange

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Hayley Geddes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wellington Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,488
  • (these prices are only a guideline, please contact Wellington Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Wellington Grange, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Wellington Grange, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Wellington Grange Reviews (109)

Total of 109, showing 61-80
10

Wellington Grange has a Review Score of 10 (9.950) out of 10, based on 20 reviews in the last 2 years. Over all time Wellington Grange has 109 reviews.

Overall Experience

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Review from Greg F (Son of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Grange looked after my mother extremely well, providing end-of-life care when she had just lost her husband (also a former Wellington Grange resident). The staff were unfailingly professional and kind. They were adaptable to Mum's fast-changing needs and always had time to discuss her care
and find new ways to make her more comfortable. As visiting family, we came to see Wellington Grange as a second home where we always had a warm welcome. Highly recommended.

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Review from Melanie B (Regular Volunteer) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house is always clean and tidy the staff are always friendly and polite and nothing is too much bother for them. The residents that I see or meet are always happy, clean and well looked after.

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Review from Alan K (Son-in-law of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been at Wellington Grange for a couple of years now and in that time has received the very best care.
The home is very well designed and easily the best locally. The standout has to be the staff who go the extra mile for my relative and also me when I visit.
I'd recommend Wellington
Grange without hesitation.

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Review from E D (Respite Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having stayed a full month for respite at The Wellington Grange, I would not hesitate to recommend it. It is very well appointed and all the facilities are very good.
The surroundings and furnishings are all very pleasant and give you the feel of being in a hotel at the same time as retaining a sense
of home.
The staff are always smiling and ready to help and the food is good too and caters according to your requirements.

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Review from Reggie S (Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was brought into Wellington Grange as I had collapsed outside my flat. I have been looked after so well that my recovery has been quite rapid. I am now going home feeling much better. The staff here are all kind and very helpful and I shall miss the company. I would like to say "Thank you" to all
of them.

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Review from Patricia D (Respite Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment one enters this care home one feels 'here is a 5-star hotel with medical cover' and nothing and no one changes this view. My experience was so good I am hopeful of returning in September for another spell of respite!

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Review from Christopher L (Friend of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

By far the best home I have visited. Great staff always smiling. Well done everyone.

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Review from J G (Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, very good food.

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Review from S P (Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and kindly. Good food. Pleasant atmosphere. Lovely hairdresser and manicurist.

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Review from Yvonne D (Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Grange was exceptional I cannot fault it in any way. Lovely food, decor, communal rooms, bedrooms, reception, staff, care staff, hairdresser, nail bar and the Bistro deserves a special mention. In short a five star hotel.

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Review from Jane N (Respite Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delightful atmosphere. So caring and understanding. Welcoming staff at all levels. Charming individual furnishings. More like a 'family' hotel. Menus so well thought out. Extremely kind all round. Treated as an individual!!!

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Review from Dennis L (Resident) published on 5 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything here during my stay. My room was comfortable and the activities and food were excellent.

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Review from Virginia S (Respite Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay here has been good. I came here in need of rest and recuperation after an accident in my car. I received understanding and sympathy in a quiet and empathetic atmosphere which has helped to restore my confidence, though my memory is still affected.


My room is comfortable and well furnished

in every way. The staff are all helpful and understanding and I am impressed with how much is organised for the invested and well-being of the clients. I would certainly come back should I need to and recommend the home to friends.

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Review from Pamela M (Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

June 2016 - understandably needing respite, my caring companion transported me to nearby Wellington Grange, a newly built care and nursing home. Being impressed, I booked 2 weeks respite and made the major decision to move in opposite the convenient life and looking out onto Oaklands Park, adjacent
to the Festival Theatre.
My chosen furniture, from my dear flat for sale, fitted into the appropriate spaces in my new abode. My favourite pictures and photographs were duly and carefully hung, by our handy maintenance chap, to whom I now feel attached, through monthly checks of all equipment.
Appreciation is maintained for all the caring staff, as reflected in my poetry to be published for circulation around all 21 of the groups care homes.

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Review from Laura K (Niece of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Grange came to my attention because my uncle needed respite care immediately. I found the admission staff very helpful and sensible. They coordinated with the hospital very efficiently. The level of care on the nursing floor has been excellent. I have found all the staff very friendly and
willing. They seem very caring and professional. I am grateful to all the staff at Wellington Grange for their kindness and consideration at this difficult and sad time for my uncle and myself.

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Review from L D (Resident) assisted by family/friend published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had an extremely thoughtful experience. Everyone has been really attentive. Thank you.

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Review from J G (Friend of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had an extremely enjoyable time visiting a friend at Wellington Grange. The staff were excellent with perfect social skills. I would like to comment that the lady at reception was so friendly. The dining room assistant was really energetic and so professional during lunch. The food was delicious
and he made the experience really pleasant. I felt that my friend was living in a place that I would also like to be in if there was the need.

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Review from Ann B (Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy atmosphere. Excellent reception staff. Caring night and day staff.

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Review from John W K (Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy here. I've enjoyed cruise week immensely.

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Review from Michael F (Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high standard of facilities. Cheerful and pro-active staff. Excellent and appropriately varied food in the Bistro. Pleasant gardens for a stroll on a sunny day.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Wellington Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Wellington Grange is calculated as follows: ( (228 Excellents x 5) + (12 Goods x 4) ) ÷ 240 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellington Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Hayley

Hayley Geddes

Job Title: Home Manager

Hayley leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered, her door is always open if you have questions or queries.


Chrissie

Chrissie Waltho

Job Title: Clinical Lead

Chrissie is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.


Ashwin

Ashwin Ndlovu

Job Title: Care Co-Ordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.