Wellington Grange

Broyle Road, Chichester PO19 6ED
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10 109 Reviews
  • Wellington Grange, Chichester
Colten Care has now opened two beautiful top floor suites, The Martlets and The Witterings.

They have been designed to enable couples to continue living together, with support from the home team if required. The suites offer a more independent lifestyle, alongside care and companionship when it's needed.

Both suites have a light, bright and airy feel about them with contemporary décor. Peaceful and tranquil, they have a separate living space - where simple snacks and hot drinks can be made - and bedroom with an en suite shower room. Delicious cooked meals and other chores including cleaning and laundry are all taken care of, by the friendly team.

Experience the warmth and care of these friendly, relaxing care homes whilst making new friends.

Wellington Grange is the newest of the Colten Care homes, purpose-built on the historic Roussillon Barracks site to offer the highest standards of residential and nursing care.

The home offers en-suite bedrooms across three floors. Each room is beautifully decorated and fully furnished with oak furniture and residents are welcome to bring their own items of furniture should they so wish.

Wellington Grange is a home full of character, the interior carefully styled with colour, art and pattern to reflect the local historical, cultural and natural attributes of Chichester.

At the home residents will find a therapy room, salon, library, cinema and study as well as a range of bistros and cafes to spend the day.

Minibus trips from the home will run regularly to enable residents to enjoy a taste of the countryside or even the seaside, and on days within the home, a range of thought-provoking and enjoyable ways to spend the day are created by in-house activities team and the residents themselves.

Show Wellington Grange on the Map

Care Provided by Wellington Grange

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Hayley Geddes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wellington Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,488
  • (these prices are only a guideline, please contact Wellington Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Wellington Grange, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Wellington Grange, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Wellington Grange Reviews (109)

Total of 109, showing 81-100
10

Wellington Grange has a Review Score of 10 (9.950) out of 10, based on 20 reviews in the last 2 years. Over all time Wellington Grange has 109 reviews.

Overall Experience

  • 103
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Date Published

109
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Review from Barbara M (Respite Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so happy and hope I was able to help a few people whilst there, as always tried to be cheerful. I greatly appreciated all your staff who were all so kind.

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Review from P H (Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my date of arrival, I have received excellent care and attention. I can't offer any criticism.

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Review from Jose A (Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been staying at Wellington Grange since the end of May 2016 and I have been very happy here. The staff are lovely and most of the inmates are lovely as well. We are fed and watered extremely well and activities are excellent. Very happy to be here but would rather be at home with my husband but
that's not possible since he has died. Will stay here for the rest of my life. Family happy too.

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Review from J W (Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was a big step to take and I didn't like it at first but love it now. Everything is caring, good and lovely residents it's like a big family we all help one another.

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Review from D P (Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly approachable, reassuring comfortable and welcomed by all.
Enjoyable trips from Chichester. Good food.
Lots of thought and consideration went into the new building.

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Review from D K (Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the place outstanding. We are fortunate in that the building and furnishings are brand new. The garden is amazing after only 18months.

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Review from Gai R (Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellington Grange is an excellent care home and the staff are exceptional. Always willing, smiling and patient. I feel very lucky to have been looked after by such kind, caring people. The building is more like a 5-star hotel than a care home and the garden is a delight. My only criticism is a lack
of green vegetables and it would be nice to have a french dressing rather than mayo in a sachet.

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Review from Molly C (Friend of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a wonderful, welcoming, clean, comfortable care home. I would say on a par with a five-star hotel. My friend, although has only been there four weeks is so happy, clean and comfortable. It is certainly a care home I could recommend.

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Review from Marilyn E (Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been here for two weeks I have been delighted with all the help and attention I have received by everybody here.

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Review from R L (Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having broken my arm and being unable to cope at home living on my own I was persuaded by a friend to approach Wellington Grange with a view to respite care for four weeks. This was so successful I extended my stay for a further three weeks. The care and attention have been superb and I have really
enjoyed my stay and met so many nice people. I am sure I will return sometime in the future.

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Review from Karen D (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is staying after a long time in hospital before hopefully going home. She is loving it at Wellington Grange. Mum is gluten free and the chef has been very helpful.

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Review from Barbara W (Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into Wellington Grange for respite- post-operative care following a hip replacement operation at the local hospital. The care here has been very good indeed in all aspects and I would certainly recommend it to anyone with similar needs.

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Review from James R (Regular Volunteer) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited two different parishioners in Wellington Grange in recent weeks. Every time I have been greeted by staff in a welcoming and friendly manner. The people I visit are clearly contented and happy with the care they receive and the compassionate and considerate attitude of the staff. The rooms
are very clean and well cared for and the food is excellent. It feels like a hotel and the dignity and value that this gives to the residents is great.

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Review from Christopher G (Husband of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Several years ago, my wife suffered a severe stroke and after five months in hospital came home. I was her main carer for several years but in the end, I suffered a collapse which ended in both of us being here in 'Wellington Grange'. She sadly cannot read or write to any extent. We have both been very
happy and have been very well looked after. The whole place is superb with a lovely garden. The carers here have been wonderful and loving and we shall miss them. Activities are more than plentiful and one's privacy is always respected. All in all, a very splendid care home.

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Review from Bridgetta R (Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

'Wellington Grange' is a beautifully appointed care home. My mother came here to convalesce after knee replacement surgery and she has received excellent care. All the staff without exception, have been kind, efficient and caring. The activities have been enjoyed by my mother on occasions when she wished
to participate and were very varied and interesting. it has been very nice to visit my mother with other family members in such a lovely setting and to also be able to enjoy meals with her in the garden or beautiful restaurant.

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Review from Edna G (Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite after an operation the care was excellent and I could not fault it in any way.

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Review from Wyn (Brother of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very start, we were shown around by very open and professional receptionist being a weekend we were impressed. The atmosphere in this home was very welcoming the building outside imposing but the interior must be up to a five-star hotel!
When my sister took up residence the room chosen by
us was clean, light, nice size with own en-suite facilities.
The staff at the home cannot be faulted in all areas we are most impressed. My sister needs a lot of help. There were two members of staff who went that extra mile. But all the staff make this home special.

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Review from Mary N (Friend of Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have watched the construction, opening and running. Most impressive and I could recommend to anyone.

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Review from John G (Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, all round care with friendly staff who show a professional attitude towards residents. Wellington Grange is gives a beautiful surrounding with varied activities. Couldn't have chosen a better place for my rehabilitation, following surgery.

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Review from Pam B (Daughter of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was one of the first people to move to Wellington Grange. It was hard for the whole family to have mum's care taken over. She was made very welcome and the staff couldn't have been more helpful. They made her room very homely and it is kept very clean. I can't fault the staff - they have
been wonderful. To know mum is safe has been such a big relief. There have been some issues with food but they are being dealt with. Any problems we have - have been quickly looked at. Mum is gradually settling - but as a family, we knew it would take a while.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Wellington Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Wellington Grange is calculated as follows: ( (228 Excellents x 5) + (12 Goods x 4) ) ÷ 240 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wellington Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Hayley

Hayley Geddes

Job Title: Home Manager

Hayley leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered, her door is always open if you have questions or queries.


Chrissie

Chrissie Waltho

Job Title: Clinical Lead

Chrissie is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.


Ashwin

Ashwin Ndlovu

Job Title: Care Co-Ordinator

My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.