Wulfrun Rose Nursing Home

Underhill Lane, Underhill, Wolverhampton WV10 8LP
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9.8 112 Reviews
  • Wulfrun Rose Nursing Home, Wolverhampton
Wulfrun Rose Care Home opened in February 2016 and is set in the pleasant residential district of Bushbury, near Wolverhampton.

Modern and purpose-designed, Wulfrun Rose is a unique living facility that provides a comfortable, stress-free environment allowing the residents to maximise all quality of life.

From the cafe and spacious waiting lounge to quiet peaceful retreats, there is a choice of communal areas for the resident to relax, socialise or spend private time with friends and family such as the beautiful landscaped sensory garden with fountains and seating areas designed specifically for the comfort and enjoyment.

Wulfrun Rose team offers care with kindness, dedication and compassion for the residents as part of the extended families.

Care Provided by Wulfrun Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Ali (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Wulfrun Rose Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care from £950
  • (these prices are only a guideline, please contact Wulfrun Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Wheelchair Access
  • Visiting
  • No restrictions on the visiting times but if possible please avoid lunch or dinner times.


  • Parking
  • Ample car park spaces both at the front and rear of the care home


Wulfrun Rose Nursing Home Reviews (112)

Total of 112, showing 1-20
9.8

Wulfrun Rose Nursing Home has a Review Score of 9.8 (9.798) out of 10, based on 39 reviews in the last 2 years. Over all time Wulfrun Rose Nursing Home has 112 reviews.

Overall Experience

  • 90
  • 18
  • 1
  • 0
  • 3

Date Published

112
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39
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Overall Experience  Overall Experience 5.0 out of 5

Always friendly, helpful staff. Always very clean. Aunty is always happy. It always feels like Aunty's home rather than a facility.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you very much for your review. We are very pleased to hear you are very happy with the care provided for your Aunty here at Wulfrun Rose.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly professional staff. First rate care given by all members of staff.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you for sharing such a heartfelt review of Wulfrun Rose Nursing Home. Its wonderful to hear about the exceptional care your loved one is receiving. Your recommendation is highly appreciated and will surely help others in their search for quality care.


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Overall Experience  Overall Experience 5.0 out of 5

As my wonderful mom was only at Wulfrun Rose Nursing Home for a short period of time, 5 days. The care, and attention to details, and utter kindness of all the staff was brilliant. Communication was first class as I knew what was happening. Although my mom was not well, the accommodation, and comfort
of this nursing home is amazing.
I only have the utmost praise for the home, and thank all the kind amazing staff that did so much for my mom.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you for sharing such a heartfelt review of Wulfrun Rose Nursing Home. We will share this with our team


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Overall Experience  Overall Experience 5.0 out of 5

Mom was transferred to Wulfrun Rose Nursing Home from hospital at the end of October 2024 and we couldn't have been more pleased.
Throughout her three months these she was treated with kindness, care and compassion by all the staff. She had been in two other homes over the past five months and the
difference was obvious straight away. There were so many activities on offer also although sadly she was too frail to participate in most. I would thoroughly recommend this home to any family member looking for an excellent home for their loved ones.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you so much for your kind words and 5-star review, this really does mean so much to us here at Wulfrun Rose.


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Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Wulfrun Rose in October 2024 and I am so pleased with every aspect of this care home. The staff are fantastic, the whole building is immaculately clean and food is so good and varied. I am overwhelmed with everything and so grateful to you all.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you for sharing such a heartfelt and detailed review. It's touching to hear how the staff's genuine care and dedication have positively impacted your father. I will share this with our team.


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Overall Experience  Overall Experience 5.0 out of 5

Mom's stay at Wulfrun Rose Nursing Home was amazing. During her five-week stay Mom was treated with compassion and dignity by all members of the staff. The room was clean and tidy at all times. I couldn't fault the quality of the food and the portion size.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you for sharing your positive experience with us here at Wulfrun Rose. We will share this with our incredible team.


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Overall Experience  Overall Experience 5.0 out of 5

I find the home very good and very helpful staff and clean. Can't fault the place.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you for sharing your positive experience! We will share this with our team.


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Overall Experience  Overall Experience 4.0 out of 5

Managed to find car park space, friendly welcome at reception, shown how to find my mum, all the carers were smiling and friendly. We had booked lunch in the cafe area, which was great apart from table to high from chairs. apart from that food was tasty and we enjoyed it. We took a walk around downstairs
and garden area. Thanks for the ongoing care and support for Mum.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you very much for your review. We are very pleased to hear you are very happy with the care provided for Mom here at Wulfrun Rose.


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Overall Experience  Overall Experience 5.0 out of 5

Wulfrun Rose have been amazing with our dad and nothing is ever too much. Dad receives 1-1 care in which he has a few carers that swap around so Dad is very familiar with a lot of the staff. Dad is happy there and all staff are excellent with him. Staff are approachable and are very friendly. Dad has
a choice of food and even is offered snacks and plenty of drinks throughout the day! If there's ever a problem we are contacted and vice versa with us speaking to the home. Big thanks to the care home manager, you have been excellent with not only Dad and his care but also us as a family.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you for your kind words and for taking the time to write the review, I will share this with our team here at Wulfrun Rose.


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Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every week and have done since he resided there. Whatever day I go the home is always welcoming and clean. My friend's wife also resided in the home some years ago and he (now a resident) was extremely pleased with everything, it was first-class. I have visited several care homes in
the past and must say Wulfrun Rose is exceptional.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you so much for these kind words and for trusting us to take care of your friend.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment my Dad came to visit before even moving in the staff were so friendly and welcoming it made his mind up straight away. There is always staff floating about to grab if we need a chat, there is plenty of choice at meal times and the portion is enough too. The amount of activities offered
is great and something really important to us as a family. So far we are extremely happy with the care and the facilities and Dad has settled in great.

Reply from Navjot Hanspal, Executive asistant at Wulfrun Rose Nursing Home

Thank you for sharing your positive experience! It's wonderful to hear that your dad felt welcomed right from the start and that the staff's friendliness made such a strong impression. It's also great to know that the availability of staff, meal options, and portion sizes meet your expectations. The variety of activities sounds fantastic and clearly important for your family. It's heartening to hear that your dad has settled in well and that you're happy with the care and facilities. If there's anything specific you'd like to highlight or any suggestions you have, feel free to share!


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Overall Experience  Overall Experience 5.0 out of 5

Both of my parents moved in here at the end of August and I recently spent a month visiting daily. The staff are outstanding - they genuinely care for the residents and go over and above to ensure they are included in the activities. My mum joins in wherever she can and this has really improved her
mental and social health as there is a wide variety for her to choose from. Everyone keeps commenting on how well my mum looks as the carers do her hair and make-up and the place feels like a hotel as it's always vibrant, clean and welcoming. She has settled here very quickly and the staff constantly email me with updates. My father sadly passed away recently but the staff were so caring to all of us throughout and made the whole experience as painless as possible. When I left I felt very at ease leaving my mum as I knew she was in good hands. My brother and I looked at a lot of care homes and we are so glad we found Wulfrun Rose - highly recommended.

Reply from Navjot Hanspal, Executive asistant at Wulfrun Rose Nursing Home

Thank you for sharing such a heartfelt and detailed review. It's touching to hear how the staff's genuine care and dedication have positively impacted your parents' lives.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding review for Wulfrun Rose Nursing Home - Care for Aunty. I am writing this review to express my heartfelt gratitude for the exceptional care my Aunty has received at Wulfrun Rose Nursing Home.
The staff at Wulfrun Rose are nothing short of remarkable. They are not only highly skilled and
professional, Aunty has always spoken highly of the caregivers, noting how they take the time to get to know her and understand her individual needs. Their patience and attentiveness have made a world of difference in her daily life. and inviting atmosphere that feels like home. Communication with family members is excellent; the staff keeps us informed about Aunty's health and well-being, and Wulfrun Rose Nursing Home provides. Aunty is thriving here, it has had on her overall happiness and quality of life. I recommend Wulfrun Rose. Thank you to the entire team for your dedication and exceptional care!

Reply from Navjot Hanspal, Executive asistant at Wulfrun Rose Nursing Home

Thank you for sharing such a heartfelt review of Wulfrun Rose Nursing Home. Its wonderful to hear about the exceptional care your Aunty is receiving. Your recommendation is highly appreciated and will surely help others in their search for quality care. Thank you to the entire team at Wulfrun Rose for their dedication and exceptional service!


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Overall Experience  Overall Experience 5.0 out of 5

We were searching for a care home for my father for a while until we found Wulfrun. We were shown around by the lovely customer relations manager who could not have been more welcoming and did a great job in arranging the assessment promptly, she kept me up to date until all paperwork had been sorted
for move-in. My father has been in there a month now and the service is fantastic, the customer relations manager helps with any queries I have. The food and environment are fantastic and staff cannot do enough. Choosing a care home for your loved one is tough, but please take my word you will be very pleased and know your loved one is safe.

Reply from Louise Ali, Deputy Manager at Wulfrun Rose Nursing Home

Thank you so much for this review, it's been a pleasure welcoming you both to our home.


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Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home. The staff are very professional and really look after the residents very well. Plenty of activities so they always have something to do.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you so much for your lovely review, it really does mean a lot to us all here at Wulfrun Rose.


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Overall Experience  Overall Experience 5.0 out of 5

My sister and her husband have moved in here. My sister has not been so active in a long time. So pleased to see a smile on her face after such a long time. Her husband needs extra care which he is receiving with care and dignity. So pleased they have got such a loving place to end their day in.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you so much for your lovely review, it is a pleasure to have your sister and brother in law as part of our fabulous Wulfrun Rose community.


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Overall Experience  Overall Experience 5.0 out of 5

The care and support given to my dad in his last few weeks was second to none. The staff were also very caring and supportive to myself. I was updated each step of the way, my dad was happy and grateful for everything you did for him. I can't thank you enough and would highly recommend the home to anyone
needing care and support for their loved ones.

Reply from Soni Atwal, Customer Relations Manager at Wulfrun Rose Nursing Home

Thank you so much for these kind words and for trusting us to take care of your incredible father here at Wulfrun Rose.


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Overall Experience  Overall Experience 5.0 out of 5

My mom is new to Wulfrun Rose and has been made to feel very welcome. All the staff have shown so much love and care to Mom and also to us due to the difficult time of her moving nursing home.
The food is lovely and homely which Mom enjoys very much, especially the hearty puddings. I speak on behalf
of my family when I say a huge thank you to everyone at Wulfrun to making Mom feel at home.

Reply from Jackie Scott, Manager at Wulfrun Rose Nursing Home

Thank you for your kind words. Mom is such a lovely lady and brings so much joy to staff and other residents when she dances to her tunes. We are all so glad that she has joined our family.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot thank the staff and management at Wulfrun Rose enough for all they did, all the care and support they gave my Uncle during his end-of-life journey was commendable. Excellent. The support and compassion they also gave to our family was above and beyond and we shall all be forever grateful.

Reply from Jackie Scott, Manager at Wulfrun Rose Nursing Home

It was an honour to look after your uncle. His strength and positivity at the end of his life is a testament to what a wonderful man he was. He is missed. Thank you for taking the time to leave your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My brother went into Wulfrun Rose Nursing Home. It was fantastic, he was so looked after by all staff. He was so happy there, nothing too much for the staff. They deserve a reward, the staff are a credit to the owners of this home. l worked in care and this home excelled. My brother called it home,
thank you all.

Reply from Jackie Scott, Manager at Wulfrun Rose Nursing Home

Thank you for your lovely review. Your brother was such a strong man. He was always so very sweet to us all and he will be missed. I believe that he is waiting for you so that you can both get up to no good again like you did as children. Remember, you will always be part of our family.


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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Wulfrun Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Wulfrun Rose Nursing Home is calculated as follows: ( (372 Excellents x 5) + (85 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 461 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wulfrun Rose Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (6)

Louise

Louise Ali

Job Title: Home Manager

Joined: 2018

I am the Home Manager at Wulfrun Rose Nursing Home. I am a registered learning disability nurse with over 16 years of experience.


I have worked at Wulfrun Rose for 7 years and I am passionate about our team, our home and ensuring our residents live a fulfilled and meaningful life.


I look forward to showing you around our wonderful home.


Rashika

Rashika Verma

Job Title: Receptionist

Joined: 2022

I enjoy my role of meeting and greeting visitors who come to visit us at Wulfrun Rose and I love to be involved in helping them with their queries.


I also enjoy being part of a wonderful team and family.


Shanta

Shanta Salisbury

Job Title: Home Administrator

Joined: 2022

I have worked in care for over 13 years and it's the most rewarding job.


I enjoy helping people and ensuring their transition to the care home is smooth.


I enjoy meeting with new families and residents and helping them settle into our wonderful.


Jade

Jade Guest

Job Title: Head Chef

Joined: 2022

Hi, I'm Jade and I am currently the head chef here at Wulfrun Rose.


I have been at Wulfrun for over 2 years and I really enjoy it. I love meeting our residents and their families to ensure the highest service is provided for them during their meal services.


Welcome to our happy home.


David

David Ali

Job Title: Activity Coordinators

Joined: 2022

Hi, I'm Dave,


I have been an Activity Coordinator at Wulfrun Rose for 2 years and I absolutely love it.


I love being part of this valued-based company. I have built some really lovely relationships with the residents and their families, building and creating long-lasting memories for all.


Julie

Julie Troy

Job Title: Head housekeeper

Joined: 2020

Hi, I'm Julie,


I have worked at Wulfrun Rose Care Home for over 4 years and I absolutely love it.


It's such a homely environment. I enjoy meeting with our residents and hearing about all the wonderful things that they have been getting up to.


Frequently Asked Questions about Wulfrun Rose Nursing Home

What types of Care is Wulfrun Rose Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wulfrun Rose Nursing Home provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Wulfrun Rose Nursing Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Wulfrun Rose Nursing Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Wulfrun Rose Nursing Home to the centre of Wolverhampton?

2.7 mile(s) as the crow flies, distance by road may be significantly further.