Wulfrun Rose Nursing Home

Underhill Lane, Underhill, Wolverhampton WV10 8LP
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9.8 112 Reviews
  • Wulfrun Rose Nursing Home, Wolverhampton
Wulfrun Rose Care Home opened in February 2016 and is set in the pleasant residential district of Bushbury, near Wolverhampton.

Modern and purpose-designed, Wulfrun Rose is a unique living facility that provides a comfortable, stress-free environment allowing the residents to maximise all quality of life.

From the cafe and spacious waiting lounge to quiet peaceful retreats, there is a choice of communal areas for the resident to relax, socialise or spend private time with friends and family such as the beautiful landscaped sensory garden with fountains and seating areas designed specifically for the comfort and enjoyment.

Wulfrun Rose team offers care with kindness, dedication and compassion for the residents as part of the extended families.

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Care Provided by Wulfrun Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Ali (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Wulfrun Rose Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care from £950
  • (these prices are only a guideline, please contact Wulfrun Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Wheelchair Access
  • Visiting

  • No restrictions on the visiting times but if possible please avoid lunch or dinner times.


  • Parking

  • Ample car park spaces both at the front and rear of the care home


Wulfrun Rose Nursing Home Reviews (112)

Total of 112, showing 81-100
9.8

Wulfrun Rose Nursing Home has a Review Score of 9.8 (9.798) out of 10, based on 39 reviews in the last 2 years. Over all time Wulfrun Rose Nursing Home has 112 reviews.

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Review from S MG (Wife of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is wonderful for both of us to know my husband is kept safe, nourished and very well looked after whilst in respite care.
I have peace of mind when I go away on a short break. I have complete confidence that his care will be more than adequate and more so, he likes it there and is quite happy for
us both to have the break. All staff go above and beyond their duties. Grateful thanks to management and staff. All excellent.

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Review from P B (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had three weeks of palliative care at the home. Our family were assisted well at every stage of his brief residence.
We are most grateful to all of the staff who provided our needs at a very difficult time.

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Review from Wendy L (Daughter of Resident) published on 21 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was sent to Wulfrun Rose for assessment from hospital after an illness. I was in such an emotional state and every member of staff that I spoke to was so kind and helpful. My mum is recovering and starting to interact. She has said that all the staff were kind and caring. It is a beautiful
home, purpose built and very comfortable. Mum is due to go home with a care package in place but when my family and I have a holiday, I hope that she will be accepted back in Wulfrun Rose for respite care. I would then have peace of mind that she would be safe and looked after.

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Review from Patricia B (Daughter of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a weeks stay in this home and he expressed how friendly and caring the staff were and that they'd looked after him very well. He ate his meals and said he enjoyed them. Everyone was well organised and plenty going on there. If he was to have to go into respite again he would be happy to
go back there.

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Review from Martin H (Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Heaters cold for 5 nights and the food was average, however, the care was good.

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Review from Maud R (Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoyable stay with friendly staff.

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Review from Antoinette M (Resident) assisted by family/friend published on 29 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. I feel that they have saved my life. The exercise activities on a Friday are excellent.

Reply from Judy Brown, Manager at Wulfrun Rose Nursing Home

Thank you for your kind review.


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Review from Paul J (Son of Resident) published on 11 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was a bit worried when dad went in the home but have since thought we made the right choice the home is very clean the staff are very pleasant although he doesn't get out of bed he always looks comfy. Nice big telly and from what I see on the notice boards and photo's there are lots going on and the
residents all seem to be looked after.

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Review from R C (Daughter of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the home very friendly and clean.

Reply from Judy Brown, Manager at Wulfrun Rose Nursing Home

Thanks for your kind review. We will continue to try and provide a best possible service.


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Review from Charles H (Grandson of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite living in London and only being able to visit my grandmother once or twice a fortnight I am welcomed each time at Wulfrun Rose by warm and friendly staff. This is clearly reflected in the care given to my grandmother. One of the things I am most grateful for is the opportunity to come and have
dinner with my nan and her aunt (who is also a resident). The staff have created a very close and comfortable yet professional relationship with all the residents and their families. It is clear that everyone working here is doing so because they want to, and not because they have to. Despite the circumstances, it is always a pleasure to visit Wulfrun Rose and would highly recommend it as a place for families in search of a care home for their loved one.

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Review from Dorothy W (Resident) published on 22 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been in Wulfrun Rose Nursing Home on two occasions over the past six months, as always high-quality care throughout and friendly dedicated staff, always the same familiar faces which is nice. I love my daily activities and little chats with everyone it makes me feel at home. The food is beautiful
and as always a lovely stay. I would highly recommend this home.

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Review from William P (Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been at Wulfrun Rose since the opening. The home is very nice, friendly clean and plenty of good things, the food is very good, the staff are, all excellent and so is the manager. I have my own garden patch and do all my own growing of plants and herbs. I go out to various places and I enjoy this, have
made some real good friends at Wulfrun Rose.

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Review from Joan D (Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was here for respite care. I found the staff are very good and friendly. The home itself was nicely decorated and very clean. The rooms are very good. Lots of room for clothes etc.

Reply from Judy Brown, Manager at Wulfrun Rose Nursing Home

Many thanks for your kind review. We will continue our endeavour to provide an excellent service.


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Review from Jean F (Partner of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner was only at the home for a very short time, and he has since passed away. The care and help he received was very good. Nothing was too much trouble for the staff and they were very caring. The home being newly built was very up to date and we were pleased when he was accepted there.

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Review from D S (Son of Resident) published on 1 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has come to Wulfrun Rose and she and myself have been worried, but we needn't have been. It's just a lovely, outstanding caring home. Food is lovely. Mom is a fussy eater and says food is lovely and there is plenty for mum here. Care is 2nd to none. What more can I say? Happy new home for
my mom and her future.

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Review from Florence S (Resident) published on 30 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wulfrun Rose Nursing Home is a lovely, clean friendly home. I have been here for just over one week and I can honestly say it's excellent in all ways. Plenty to do, staff are all really friendly and there are no agency staff, which is good as you see the same carers all of the time. Food is plenty
and varied. I was a little worried about coming to Wulfrun Rose Nursing Home, but I needn't as it is home from home with plenty to do. TV's in every room and the decor is outstanding. Thank you for making me feel like one of the family.

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Review from Donna (Daughter of Resident) published on 30 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and caring. The entertainment are also good at Wulfrun Rose. Staff all friendly and nothing too much trouble for my dad who has been there 3+ months. Also include us in all aspects of my dads health.

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Review from A G (Resident) published on 9 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class home, outstanding friendly dedicated staff, nothing is too much trouble for you, they cater for all your needs in every way. Lovely and clean home, is more like a hotel, beautiful surroundings, care excellent. Activities fun and very good, always something to do, bingo, arts and crafts,
pamper day. She is also very friendly, always there for you to talk to and helps you with all your needs 100%

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Review from Vivienne A (Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is everything you need. I've not had a lot to do with many facilities, enjoy my food, meals good, staff friendly and activities lady takes me out and about for walks which I enjoy. Treatment and care good.

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Review from A H (Son of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home care excellent, well maintained, lovely home cooked food. Staff all pleasant and plenty for mom to do. My mom has said what lovely people the staff are and the food the activities are excellent, always someone to help and a hand and that is the important thing, being there for mom.

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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Wulfrun Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Wulfrun Rose Nursing Home is calculated as follows: ( (372 Excellents x 5) + (85 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 461 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wulfrun Rose Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (6)

Louise

Louise Ali

Job Title: Home Manager

Joined: 2018

I am the Home Manager at Wulfrun Rose Nursing Home. I am a registered learning disability nurse with over 16 years of experience.


I have worked at Wulfrun Rose for 7 years and I am passionate about our team, our home and ensuring our residents live a fulfilled and meaningful life.


I look forward to showing you around our wonderful home.


Rashika

Rashika Verma

Job Title: Receptionist

Joined: 2022

I enjoy my role of meeting and greeting visitors who come to visit us at Wulfrun Rose and I love to be involved in helping them with their queries.


I also enjoy being part of a wonderful team and family.


Shanta

Shanta Salisbury

Job Title: Home Administrator

Joined: 2022

I have worked in care for over 13 years and it's the most rewarding job.


I enjoy helping people and ensuring their transition to the care home is smooth.


I enjoy meeting with new families and residents and helping them settle into our wonderful.


Jade

Jade Guest

Job Title: Head Chef

Joined: 2022

Hi, I'm Jade and I am currently the head chef here at Wulfrun Rose.


I have been at Wulfrun for over 2 years and I really enjoy it. I love meeting our residents and their families to ensure the highest service is provided for them during their meal services.


Welcome to our happy home.


David

David Ali

Job Title: Activity Coordinators

Joined: 2022

Hi, I'm Dave,


I have been an Activity Coordinator at Wulfrun Rose for 2 years and I absolutely love it.


I love being part of this valued-based company. I have built some really lovely relationships with the residents and their families, building and creating long-lasting memories for all.


Julie

Julie Troy

Job Title: Head housekeeper

Joined: 2020

Hi, I'm Julie,


I have worked at Wulfrun Rose Care Home for over 4 years and I absolutely love it.


It's such a homely environment. I enjoy meeting with our residents and hearing about all the wonderful things that they have been getting up to.