Belmont House Nursing Home

75 Worcester Road, Sutton SM2 6ND
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9.9 128 Reviews
  • Belmont House Nursing Home, Sutton
The home is conveniently located in a quiet residential area of the ancient parish of Sutton, offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home has been designed around the needs of its residents, they can benefit from first class accommodation, with a range of communal areas for socialising and activities. State-of-the-art facilities include a bistro area, private dining room, cinema, hair salon, quiet lounges and activity rooms. All bedrooms are en suite, and residents are encouraged to bring important personal possessions to help make their rooms their own.

An active life is a happier and more fulfilling life. Key members of the care team work with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. Residents are encouraged to maintain hobbies and interests and also try new experiences as and when they wish.

Mealtimes at Belmont House are vibrant social occasions, providing delicious, local, nourishing food to enrich residents' taste buds as well as providing all their dietary requirements.

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Care Provided by Belmont House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Arthur Tanare (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Belmont House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,950
    • Self-Funded Residential Dementia Care from £1,950
    • Self-Funded Nursing Care from £2,200
    • Self-Funded Nursing Dementia Care from £2,200
    • RESPITE Self-Funded Residential Care from £2,100
    • RESPITE Self-Funded Residential Dementia Care from £2,100
    • RESPITE Self-Funded Nursing Care from £2,200
    • RESPITE Self-Funded Nursing Dementia Care from £2,200

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required. Nursing
    fees include Local Authority nursing contributions (Funded Nursing Contribution) if applicable.


    Fee rates are also determined by the size and aspect of the room and the duration of the stay (short stay/respite or permanent). Fees are payable monthly in advance.
  • (these prices are only a guideline, please contact Belmont House Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Belmont House Nursing Home Reviews (128)

Total of 128, showing 1-20
9.9

Belmont House Nursing Home has a Review Score of 9.9 (9.886) out of 10, based on 22 reviews in the last 2 years. Over all time Belmont House Nursing Home has 128 reviews.

Overall Experience

  • 112
  • 13
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Date Published

128
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Review from Eddie P (Friend of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary care given to my friend over a period of two and a half years.
Special thanks for the 'end-of-life' care Belmont House Nursing Home gave to my friend over her last weeks.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you so much for your lovely review. We're so sorry for your loss and we hope we made your friend's last years as peaceful as possible. It was our privilege to care for her and she will surely be missed. Our team will be touched to hear your feedback.


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Review from Marjorie W (Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Belmont House Nursing Home for two weeks respite care following a fall in which I broke my wrist and injured my back. The kindness and care I received from every member of staff were wonderful and helped me recuperate enough to cope with life back at home. The house and gardens are beautifully
equipped and maintained, providing everything one could wish for. I was particularly struck by the atmosphere of camaraderie between the various members of staff giving the impression that they really enjoyed working there together.

Reply from Belmont House Nursing Home, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us such a fantastic review, Marjorie! We're happy to hear that you received such great care at Belmont House. We will pass on your kind comments to the whole team.


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Review from David S (Son of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and customer care. Dad at end of life. We, as family, are overwhelmed with the help and courtesy that all staff have shown to our father. Attention to detail. Any help and assistance required done very promptly.

Reply from Belmont House Nursing Home, Home Manager at Belmont House Nursing Home

Thank for your wonderful feedback, David, our team will be touched to hear your lovely comments!


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Review from Anne R (Wife of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every day, the staff at Belmont House work hard to take good care of their residents. On top of this, they go the extra mile to put on special events. Today I attended the home's 8th anniversary celebrations - it was lovely to see staff from all departments mixing with residents and family members in
the garden and to see so many residents having a great time. As always, there was a great selection of food and good entertainment. Another example of Belmont House's all-round excellence!

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you so much for taking the time to write such a wonderful review! Our team works very hard to take care of our residents and relatives' feedback is extremely important to us. Thank you for joining us for our anniversary celebrations, we're glad you enjoyed the day!


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Review from Leonard J (Husband of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good facility with excellent, caring and jolly staff. Very attentive and genuinely helpful staff. Everything about the home is good and it would be difficult to find anywhere better. We looked at six care homes before choosing this one and were so glad we did.

Reply from Arthur Tanare, Home Manager at Belmont House Nursing Home

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care from the heart at all times. Your feedback will be passed on to the team, thank you.


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Review from Jayne T (Granddaughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Belmont House care so much about their residents and they all ensure the residents come first which is how it should be.
During my grandmother's final weeks, the staff arranged an Easter egg hunt for her to do with her young great-granddaughters. She was taken to the lounge to hide the
eggs and then watched the children find them! Precious memories given to us by the staff at Belmont House. The staff also arranged a surprise visit to the garden centre for her. This was to be her last visit out and we as a family cherish that memory that again wouldn't have been possible without the staff at Belmont House. Towards the end of her life, they gave us the support, advice and hugs we needed and cried along with us. The respect given to my grandmother during her final moments and after was so touching and will stay with us forever. Thank you will never ever be enough for everything each and everyone at Belmont House did for us and Grannie.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you, Jayne, for such caring words from the heart and recognition of the whole team at Belmont House, especially at this difficult time for you all. The care, services, support, and joy we provided as a team for your grandmother and whole family is the true essence of the Aria family way, we miss her too, as our care is always from the heart. Thank you again, we will ensure the team receive your lovely feedback, and we continue to be here for you.


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Review from Natalie M (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home is exceptional. It is modern, clean, welcoming and friendly. Under excellent leadership, the staff are the best I have seen in the business. (I was an HR director in a hospice for seven years).
The palliative staff are compassionate, caring, not only to their resident but to family
too. Nothing is too much trouble, they work with a smile on their faces and are really engaged. The care provided is outstanding and this home should be rated as outstanding by the CQC.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Many thanks for your review and kind words about our home and recognition of the team at Belmont House. Your feedback has been shared with the team who will be delighted to read it.


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Review from Claire T (Granddaughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are amazing and really care about the residents, their safety and happiness is what's important.
St Patrick's Day was lovely and all the residents that were able to attend were there. The staff make everyone welcome and are always approachable.
Housekeeping and cleaning staff are always
present. The standards are high and residents can have pretty much what they want when they want.

Reply from Home Manager at Belmont House Nursing Home

Many thanks, Claire, for your review and lovely comments about our home, events and recognition of the team at Belmont House. Your feedback will be shared with the team.


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Review from Pat T (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with every aspect of the care given to my mother.
Each and every one of the staff cares about her individual needs.
If she wants to go for a walk, it is arranged. If she wants something particular to eat, she is given it.
Nothing is ever too much trouble for them.
I cannot
praise everyone enough.

Reply from Home Manager at Belmont House Nursing Home

Thank you, Pat, for taking the time to leave a review and we are pleased to read that you are happy with the care your mother is receiving at Belmont House. Your feedback will be shared with the team.


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Review from Clyde S (Son of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Belmont House in Sutton has proved to be an astounding care home for my Mother after moving from Parkside Nursing Home in Banstead.
The standards are of the highest quality and the home is managed expertly and with his team of caring professional staff.
The level of care provided is second to none
and in my opinion, the home merits an upgrade of a CQC rating of exceptional.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us a review and for your wonderful comments about our home, the care your mother is receiving, and the recognition of the team at Belmont House. Your feedback will be shared with the team.


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Review from Jane P (Friend of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend who is currently staying there for respite following an operation. As a social worker, I have been to many care homes, and I can honestly say this one is excellent all around. Nice, clean rooms, friendly and approachable staff, excellent food and a visible manager.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you, Jane, for taking the time to leave us a review and for your lovely comments about our home and team at Belmont House. Your feedback will be shared with the team.


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Review from V P (Friend of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's mother was afforded the finest care in her last months. Nothing was too much trouble. Staff treated her professionally but also as a member of their families. Every care was given to her medical and emotional needs. She was given numerous ways to be active, involved and stimulated. As she
became more frail, support and encouragement was always present. At her passing, support and kindness was there for us all.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Belmont for the care your friend received. We are really sorry for your loss, the care and services we deliver as a team to our residents and their friends and family is extremely important to us. Your feedback will be shared with the team.


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Review from Anne H (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very lucky, following a lengthy stay in hospital, to be able to move to Belmont House. The care and compassion shown to her in the last eight months of her life were outstanding. I saw her happy, engaged in activities, singing and smiling. The staff treated her as one of their own. I cannot
thank them enough for their support of Mum and the immediate family when she sadly passed away. This is an exceptional nursing home. Thank you to every member of staff involved in mum's care.

Reply from Home Manager at Belmont House Nursing Home

Thank you, Anne, for taking the time to leave us a review and for your kind words and recognition of the team at Belmont House. We are really sorry for your loss; the care and services we deliver as a team to our residents and families are extremely important to us. Your comments will be shared with the team.


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Review from D S (Husband of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There seemed a lack of enthusiasm in respect of getting the residents involved in activities. Easier to leave them in bed.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we would be grateful if you could contact us at wecare@ariacare.co.uk so that we can learn more about your experience.


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Review from Kate P (Daughter of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belmont House Nursing Home has given my dad excellent care and my family and I feel so grateful to all the staff. It is such a relief to be able to relax knowing he is safe and happy. The staff are like an extended family to us now and my little boy (2) loves visiting Grandad and all his friends at
Belmont. Thank you so much for all you do.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for your kind words and recognition of the team at Belmont House. Your dad is a joy to care for and we are so pleased to have him as part of our family. Your comments will be passed on to the team.


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Review from Steve H (Son of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care was given by the very friendly staff. I can not fault anything with Belmont House. Unfortunately, my father is in end-of-life care but at least he is in the best place possible. I’m so glad we have got this in our area.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Steve for taking the time to leave us a review and for your kind words and recognition of the team at Belmont House. Your feedback has been passed on to the team.


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Review from Shelley W (Stepmother of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for the care given to our daughter by the staff at Belmont House Nursing Home. They are unfailingly sensitive and professional. Our daughter could not receive better care if she lived with the family.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Shelley for taking the time to leave a review and for your lovely comments about the care your daughter is receiving at Belmont House. Your feedback has been passed on to the team.


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Review from Gary B (Son of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belmont House Nursing Home is like a home away from home. Everyone is so caring and kind. We were there every day at all different times. The staff were all kind and caring at any time of the day. They welcome you to be there and felt comfortable.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Gary, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your experience of Belmont House is so positive and you see how much we value our residents and the care provided for them. I will pass on your wonderful comments to the whole team.


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Review from Sharon S (Daughter of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so pleased with all aspects of care, all staff are kind, caring and happy to help. Nothing was too much trouble, my dad passed away peacefully at Belmont House Nursing Home.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Sharon for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your dad’s time with us as peaceful as possible. Your comments will be passed on to the team.


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Review from Louise B (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Belmont House Nursing Home back in 2018 and we feel thoroughly blessed that we found this home. My mum recently passed away but can honestly say she received the best possible care. The staff are amazing, always happy to help, stop and chat, and fully supported my mum and her needs in
a dignified manner. The home was always clean and a pleasure to visit at any time of day. Thank you from the bottom of my heart for looking after my mum so well and giving us peace of mind that she was in the best place. Thank you.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you, Louise, for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum's last months as peaceful as possible. Your comments will be passed on to the team.


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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Belmont House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Belmont House Nursing Home is calculated as follows: ( (241 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 263 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont House Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (5)

Arthur

Arthur Tanare

Job Title: Home Manager

As the Home Manager, I have a qualified nursing background from the Philippines. I ensure the effective delivery of highly holistic person-centred care in a safe environment. I lead by example, creating a culture of continuous learning and development and the team is encouraged and valued ensuring all aspects of care can be maintained to the highest standards.


I enjoy all aspects of my job, although there are many challenges on a day-to-day basis, working with a team that provides high standards of person-centred care to residents to ensure they have a fulfilled, engaged and happy environment to live in always makes me happy.


I have been working in the care industry all my working life starting as a Psychiatric Nurse for 5 years and A&E Nurse for almost 3 years. I worked as a General Nurse for 2 years, working my way up to Senior Nurse. I began work in care homes as Head of Care before quickly becoming a Deputy Manager and then being promoted to Home Manager and then Senior Home Manager.


I have been involved in the commissioning of a new home and understand the challenges that can be encountered. I enjoy the day-to-day challenges of running a care home, working with many professionals, internally and externally and building those relationships with and for Belmont House. I continue to learn and develop and no day is ever the same which makes everything so worthwhile.


My experience and passion for the role I perform is to lead by example, ensuring the home follows all policies and procedures to provide a highly skilled team to enhance the residents' lives so they have the most fulfilled life they can have with a leader who is driven to outstanding care.


Mary

Mary

Job Title: Deputy Manager

Belmont House is a special place filled with warmth, compassion, and a true sense of community. Watching our residents thrive and knowing we’re making a difference is what makes this role so rewarding. Together, we create an environment where every day is meaningful and every moment is cherished.


Elize

Elize

Job Title: Wellbeing Coordinator

Every resident has their own unique story and it’s my mission to honor those stories by creating opportunities for them to thrive, feel valued, and be a part of a warm and vibrant community. Belmont House is a place where friendships flourish, laughter echoes, and life is celebrated every single day.


Sandra

Sandra

Job Title: Administrator

From managing important details to assisting with daily operations, I approach each task with care, dedication, and the knowledge that every effort contributes to making Belmont House a true home. It brings me joy to see our residents happy, families reassured, and our staff empowered to deliver exceptional care.


Doris

Doris

Job Title: Head Chef

Our residents are at the heart of everything we do, and it’s my privilege to bring smiles to their faces every day. Whether it’s recreating a cherished family recipe, celebrating special occasions with festive menus, or simply ensuring each plate is as flavourful as it is nutritious.


Frequently Asked Questions about Belmont House Nursing Home

What types of Care is Belmont House Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belmont House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Belmont House Nursing Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Belmont House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belmont House Nursing Home to the centre of Sutton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.